PTCL Complaint Center
The banner in the picture reads:
We have been trying to get out PTCL number 042-6371795 fixed for the last six weeks, but without any success!
It is not clear whether putting up a banner to register your telephone complaint worked or not. But one can only imagine how desperate this person had to be that he resorted such extreme measures of spending money on the printing of this banner and then hoisting it on a busy city road. Or, maybe, he is just trying to make light of what has to be a really frustrating situation. As they say, “Lahore, Lahore hai!”
January 28th, 2013 at 7:46 PM
Poor Service of PTCL Field Staff
My phone Number 042-36551366 is out of order since last one month, and complain no. 95 registered about 15 days back, normally I daily received a call on my mobile phone from your department informing me that above phone has been set right, and press one if it ok and press two if not ok. As phone is not OK so normally I pressed two and received message that PTCL line man will attend. But on other hand line men is not bothering himself to attend physically.
This is poor performance of your field staff and complain service of 1218 Kindly direct your field staff to attend above mentioned phone as early as possible, and do not charge line rent for the month of Jan 2013
Your truly
Muzamal Hussain
January 28th, 2013 at 12:53 AM
mere shop mai ptcl k 2numbar ,0213500365,or 02135000678, jiss se mai broadband intarnet , se netcafay chala raha hon,mera chuta sa karobar hai or pechle manth 02135000365 wale no, mai msla aaraha th kam as kam 30,se 35 martaba complene karchuka hon,jiss se mujhe buht loss hova tha mjiss wajha se mai bill jama karwane se kasir tha. aap se guzarish hai k mujhe is manth ki 10,tareekh tak ka time diya jaya mai total wajbat adaa kar longa plz mera no, band na kiya jaya
January 26th, 2013 at 2:08 AM
Dear Sir,
It is to inform you that i installed dsl on my residential phone no: 0298550330 ward no:3 islampur mohallah thatta. since from last 10 days i unable to browse Internet or usage of telephone properly. Despite of my various complaints on 1218, and personal talk to your in charge of dsl service and Mr shabbir khushk Mr Jamil Bhatti but no one take proper action and my all efforts went on vain. if your department can not improve the services it will be better for me to think about disconnection of my lane.hope you will take positive step and instruct the concern staff to resolve my problem immediately.
yours faithfully
Sayyed Farooq Asghar Shah Ward No 3 Ialampur Mohallah Thatta
PTCL Ph 0298550330
January 25th, 2013 at 9:13 PM
I want to say that I m using PTCL broad band 2mb m facing a slow uploading and downloading problem from a month and its giving a 1mb speed with cheap service I had complains 4 5 times at 1218 but have not get any responce from U please solve my issue I am giving a bill up to date so why I m facing this problem solve my issue as soon as possible…I will be very thankful to you…I m mailing u dis 10th time….and my PTCL line is als0 dead from 1 week if u can’t solve my problem then let me know i will return your BROADBAND because I can’t pay your bill without any service….thanks
021-34027340
January 24th, 2013 at 3:10 PM
My Ptcl no 0685877493 is dead from 7days.Kindly repair it as soon as possible
January 21st, 2013 at 7:22 AM
Dear Sir / Madam,
I would like to inform you that our PTCL Landline No. 021-34013530 has been dead for last 2 days and we are facing very problem.
I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Regards,
Rashid Minhas
Flat No. 4, Block 32
PHA Apartment, Gulistan-e-Jauhar,
Block 10, Karachi
Pakistan
January 15th, 2013 at 12:18 PM
PTCL Broad Band center man are very rudy and their behavior with the custumer is very rough they are very bad please change them I am from Karam Dad Qurashi PTCL Exchange.
Thankyou.
January 13th, 2013 at 8:58 AM
respected sir ..!
main pichly 1 month se lagatar complaint krta aarha hon.but kisi ko samajh nai aati.hm itni mushkil ka samna kr rhy hain k aaap ko BATA NAI sakty ptcl k office b gya tha main ta k unhein sath le aaon but wo nai aay q k unhen fursat e nai ha apni duty pori krne ki ab aap batain k iska kya hal ha???
or jb month complete hota ha to bill to foran bhej detein ptcl waly…lekin itna ehsa nai ha k kisi ka kaam krne waly rehta ha.
04235112228. Basharat Rehman k naam pe ha…
is number ki first complaint 17 dec ko krwai gai thi.
January 12th, 2013 at 11:45 AM
Naeem Brothers (Pvt.) Limited, 30-A, Block A, Revenue Employees Cooperative Housing Society, Lahore.
Last three (03) Days our following (10) numbers were not working, exchange men told that some chip boards were mississed on DP. Till our following numbers did not working.
1 – 0423-5291977 ~ 83
2 – 0423-5291793 ~94
Thanks and best regards.
M. Ahmad Sajid
G.M. Finance
Naeem Brothers (Pvt.) Limited
30-A, Block A,
Revenue Employees Cooperative Housing Society (RECHS)
Lahore-Pakistan.
Tel # 0092-42-35291977-81
Fax # 0092-42-35291982-83
Cell # 0092-300-8497796
Email : sajid@naeembrothers.com
MSN : stextile@hotmail.com
Gmail : ahmadsajid1971@gamil.com
Yahoo : ahmadsajid1971@yahoo.com
Skype : ahmadsajid1971
January 9th, 2013 at 5:00 PM
Hi
Maj Babar here i am posted to south waziristan agency and dont have any cell service here. Ptcl is only way of communication to my mother. Ptcl at my home (lhr) is out of order since long. Plz make necessary arrangements to rectify the number. Ptcl complaint svc is just a piece of crap so plz get rid of that. I am hopeless because of poor service of PTCL . But sending this mail just to see is there any thing left in PTCL. plz contact me on Babar_1984@yahoo.com.
Faulty phone no.. 04235916388
regards