Tag Archive | "Telecom"

PTA may Penalize PTCL if Quality of Service isn’t Enhanced

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PTA may Penalize PTCL if Quality of Service isn’t Enhanced

Posted on 10 April 2011 by PakBee - Total hits: 3,982

Pakistan Telecommunication Authority has given PTCL a time duration of 6 months to improve quality of service to avoid strict legal action of the authority as per the law.

This penalty would be resultant of PTA’s show cause notice to PTCL on February 4th, 2010.


PTA’s February 4th, 2010th show cause notice was issued to PTCL based on the results of a nationwide quality of service survey. Results were as following:

PTCL Survery PTA May Penalize PTCL if Quality of Service isnt Enhanced

PTA termed these results below the benchmark defined by the authority and issued a show cause notice to PTCL.

In response to which, PTCL responded multiple times to entertain PTA’s queries, but apparently authority wasn’t convinced and it passed an order against PTCL to enhance its services or to face the action.

Confusion in Determination:

In a PTA order, published on PTA’s website, two members of the authority ordered 6 months as notice period for PTCL to enhance its services, while the PTA chief contracted both the members and said that 29 days are enough for the PTCL to improve service quality.

Members PTA Ordered:

The Authority has considered the submissions of the licensee and took a lenient view for this time and decided to dispose of the show cause notice dated 4th February, 2010 in the following terms:

– Since the licensee has failed to satisfy the Authority on the aforementioned contraventions made by it regarding mandatory level and standards of Quality of Service, however, keeping in view the difficulties being faced by it and the progress made so far on this account after the issuance of show cause notice, the licensee is, therefore, directed to remedy the aforementioned contraventions by bringing and maintaining the required standards of quality of service within six (06) months of the issuance of this order.

In case of failure strict legal action will be initiated against the licensee under the provisions of the Act, the rules/regulations and the license conditions.

While on other hands Chairman PTA said:

Since, the Authority is unanimously not satisfied with the reply of the licensee and has reached to the conclusion that the licensee has failed to provide the QoS to its customers as per the standards laid down in license and the regulations on the subject, therefore, I disagree with the enforcement order passed by both the members for granting six month time for remedying the contraventions.

I am of the view that the enforcement order should be passed according to the rules and regulations.

According to rule 9(4) of Pakistan Telecommunication Rules, 2000 if the Authority is not satisfied, it can grant time to the licensee for remedying the contravention which shall be less than thirty days from the date of service of the enforcement order.

In the instant case the time period should be less than thirty days. Secondly, grant of six months period to the licensee will create discrimination in the circumstances that the Authority has already passed orders against five mobile operators on the issue of poor QoS and required them to remedy the contravention within twenty nine days.

You can download PTA’s Determination by clicking this link (PDF File – 208 KB)

via ProPakistani.PK

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Pakistan Exchanged 151 Billion SMS in 2009

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Pakistan Exchanged 151 Billion SMS in 2009

Posted on 16 January 2011 by PakBee - Total hits: 4,152

In a report published by PTA, on SMS traffic trends in local and global markets, says that a total of 151.6385 billion text messages were exchanged by Pakistani cellular subscribers in fiscal year 2009-10, generating a revenue of Rs. 40.76 billion.

This figure translates into 1532 SMS per subscriber in an year or 128 SMS per subscriber in one month. Average price of one SMS is said to be at 27 paisas.

Report says that four billion mobile subscribers use SMS service around the world, who sent five trillion messages in 2009 i.e. approximately 105 sms per person per month.

Pakistan is ranked Number four for average number of SMS sent per subscriber in a month.

By 2013 the volume of messages will double to 10 trillion, according to Portio Research. That is, the SMS traffic will grow double in coming four years. The forward prediction can be seen in following figure:

According to ITU, SMS traffic is generating an estimated revenue of USD 812,000 every minute (or around USD 14,000 every second) for the cellular companies from 5.3Billion users.

In 2009, SMS revenue accounted for 12% of China’s largest mobile operator’s total revenue. The Philippines and the United States combined accounted for 35% of all SMS sent in 2009.

SMS Traffic in Recent Years:

In Pakistan, SMS traffic over past few years is reported as following:

* 2006 PK Messaging: Approximately 8.7 Billion messages
* 2007 PK Messaging: Approximately 22.6 Billion messages
* 2008 PK Messaging: Approximately 61 Billion messages
* 2009 PK Messaging: Approximately 151.7 Billion messages

Report says that SMS traffic in Pakistan was exchanged at an average rate of 27 Paisa (Rs. 027) per SMS in the year 2009.

Report said that 80 percent of SMS traffic utilized SMS bundles offered by cellular companies, while rest of 20 percent SMS were sent using flat rate of Rs.1/sms.

An average bundled package of 700-SMS/ Month is approximately for Rs. 60. According to these two rates, the revenue for SMS-traffic is calculated to be approximately 40.76 Billion.

Operator Wise Details:

Zong and Mobilink has more outgoing traffic than the incoming traffic. Ufone has the highest SMS traffic on the network. The out and incoming traffic of Mobilink is almost balanced in each month respectively. Telenor has quite high incoming than its outgoing.

Following is the dissection of the traffic of all the operators network.

According to Mobilink, it has highest difference in exchange of traffic with Ufone. Incoming traffic from Ufone is more than the sent traffic. Similarly its receiving more SMS messages from Zong than the sent messages. Where as its sending more messages to Telenor and Warid.

Ufone SMS traffic is the highest landing traffic at the Telenor network. Zong is also sending more traffic to Telenor than is receiving from it. It is interesting to note here that he incoming traffic to telenor from all other networks, except warid, is more than its outgoing to all the networks.

Zong is sending more SMS to all the operators than receiving The difference in exchange of traffic is highest with Warid, followed by Mobilink then Telenor and Ufone.

*Download Complete Report – Report by ProPakistani.PK

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3G Services to be Available in Pakistan by 2011 End

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3G Services to be Available in Pakistan by 2011 End

Posted on 16 January 2011 by PakBee - Total hits: 5,733

The Secretary Cabinet Division, Mr. Abdur Rauf Chaudhry has said that 3G services would hopefully be available to the Pakistan mobile users by the end of 2011, while it is expected that the Policy for auction of 3G services licenses would soon be presented to the government and Economic Coordination Committee (ECC) for discussion and approval.

He said this while speaking at a seminar organized by Pakistan Telecommunication Authority (PTA) in collaborat0ion with Qualcomm and Central Asian Cellular Forum (CACF) at Islamabad on 3G mobile services.

The theme was “Opportunities for All: Development of 3G Devices in Pakistan”.

Chairman PTA, Dr. Mohammed Yaseen, moderated the ceremony. Delegates from Board of Investment, Pakistan Engineering Council, Ministry of IT, Representatives from Qualcomm, IT & telecom Industry experts, CEOs of telecom companies, International Original Equipment Manufacturers (OEMs), Local Investors, Mobile Distributors, Academia and media representatives attended the seminar. The Secretary said that the local manufacturing of 3G handsets is very important and govt would consider the recommendations given by the Industry during the seminar.

On this occasion, Chairman PTA, Dr. Mohammed Yaseen said that by the end of this quarter we will be able to roll out plans for 3G services once the Policy is approved by the Government. He said that handset manufacturing is a vital segment of mobile Eco System, by the end of 2011, there will be an estimated sales volume of 300 million 3G mobile handset around the globe. Pakistan offers an excellent opportunity for investment in 3G handset manufacturing with availability of skilled manpower and upward growth of mobile market. He said that creation of a favorable climate for high value added, low cost R&D, production and marketing will certainly instigate investment window in the country.

During the seminar Chairman PTA also delivered a comprehensive presentation to highlight the worldwide practices regarding 3G manufacturing. He presented various investment incentives offered in various countries. Chairman also highlighted the present 3G handset market in Pakistan with necessary future roadmap to promote handset manufacturing industry in the country.

Mr. Raheel Kamal, Mr. Sanjeet Pandit and Mr. Hani Yassin of Qualcomm also made presentations highlighting magnitude and importance of 3G Manufacturing in Pakistan. During the seminar speakers of International fame focused on the pre-requisites for handset manufacturing proliferation such as incentives, mutual coordination, infrastructure development and technology research.

Mobile phone has become the biggest platform available today with almost 5 billion wireless subscribers, of which there are more than 1 billion 3G subscribers in the world. The 3G number is expected to grow to 2.8 billion by 2014. With upcoming 3G auction in Pakistan and network rollouts in the near future, the industry would be benefited from the data growth and exciting applications and services on the 3G networks. Various full-featured mobile operating systems such as Android, Windows, Java, Brew MP, etc., continue to drive the proliferation of mass-market Smartphones offering thousands of applications, services and mobile content.

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Warid Offers The Most Exciting VAS

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Warid Offers The Most Exciting VAS

Posted on 25 March 2010 by PakBee - Total hits: 4,520

Warid Telecom (Pvt.) Ltd. countries most popular and favorite cellular service offers range of innovative value added services. After phenomenal success of Anonymous Chat and Zem Gup Lagao Service (777) now Warid brings ‘IM over SMS’. It’s a great service that allows Warid customers to stay in touch with the world using all popular Instant Messengers.  Warid adds ‘Strings Category’ on Music Club (444) IVR. This addition is especially made for Warid’s brand ambassadors ‘Strings’.  

Knowing that matters the most for the customers Warid introduced another exciting yet informative service ‘BMI’ its an innovative new service for weight and health conscious customers, Warid’s BMI application informs the customer of his BMI (Body Mass Index) based on his height and weight. This SMS based service informs the customer if he is overweight, underweight or healthy and provides specialized health tips for improving BMI customized according to  result.  

On Valentines Day Warid also launched Love Quizzes based on exciting questions related to customer love life. The service consists of a number of love based quizzes eg. are you in love, does he/she like me, how deep is your love etc. The service asks the customer 5 questions and according to his response to these questions, it gives him a reading on his love life based on the quiz he chose to take.   

Warid is always a step ahead in bringing the most advanced value added services to its customers.

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Warid Brings Amazing Sim Jagao Offer

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Warid Brings Amazing Sim Jagao Offer

Posted on 25 March 2010 by PakBee - Total hits: 4,618

Warid Telecom (Pvt.) Ltd. the most demanding cellular service brings another great offer for its prepaid customers who have not used their SIMS Since January 01, 2010. All such customers upon reactivating their SIMS will immediately get Rs.30 in their accounts as free activation balance. And not only this, they can also get free balance equal to 50% of their first recharge for three months. So the more a customer recharges the more balance he can get. Another exciting feature is that the customer can enjoy facility of two numbers in their F&F list, one of Warid and one of any other network with the charges as low as Rs. 1 + Tax/min. This offer is valid till 15th June 2010.

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