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PTCL Telephone Complaint
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Complaints web » Telephone Complaint Says:
September 23rd, 2010 at 11:05 AM[...] 2.PTCL Complaint Center, Post your online ptcl telephone complaint – It is not clear whether putting up a banner to register your telephone complaint worked or not. But one can only imagine how desperate this person had to be that he resorted such extreme measures of spending money on the printing of this banner and then hoisting it on a busy city road. http://pakbee.com/2009/12/ptcl-complaint-center-1218-karachi-pakistan-lahore/ [...]
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January 6th, 2010 at 1:26 PM
Dear Sir,
I would like to say you that it is all correspondence have been done between ptcl higher management but still unresolved matter for Ptcl reason no enough fund for damage fiber…….??
I am requesting you that resoved this issue as a ugrent basis.
Thanks and kind regards.
Shehzad Ahmed.
Cel: 0333-3744745
0314-2554055
—————————————————————————
From: javed.ahmed@ptcl.net.pk
To: Khalil.Dharpali@ptcl.net.pk
CC: shehzad.a@hotmail.com; mazhar.shaikh@ptcl.net.pk
Date: Mon, 4 Jan 2010 10:39:44 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO TILL DATE) DUE TO FIBER DAMAGE.
بسم الله الرحمن الرحيم
اسلام وعليكم ورحمةالله وبركاته
Please get this resolved.
Warm Regards
Javed Ahmed | Senior Business Manager Clifton Zone |È: +92 333 2205629 |
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Monday, January 04, 2010 10:10 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Cc: Javed Ahmed Shaikh/SBM Clifton Zone STR-II Karachi/PTCL; Khalil Ahmed Dharpali/BM KIA Div STR-II KHI/PTCL
Subject: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO TILL DATE) DUE TO FIBER DAMAGE.
Dear Mr. Mazhar,
None has contacted as yet from PTCL office? What about your ‘MOST URGENT’?
I am very thankful to you if it resove earliest.
Thanks & Regards,
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
——————————————————————————–
From: mazhar.shaikh@ptcl.net.pk
To: Khalil.Dharpali@ptcl.net.pk; javed.ahmed@ptcl.net.pk
CC: shehzad.a@hotmail.com
Date: Wed, 23 Dec 2009 12:01:23 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO STILL) DUE TO FIBER DAMAGE.
MOST URGENT
Assalam-O-Alaikum
Please let me know that when this fault will be rectified? .
Regards’
Mazhar ul Haque Shaikh
Senior Business Manager(MRD Zone)
STR-II, Karachi
Tel.Off: 021-2750027 – 2750029
Fax : 021-2750028
Cell No# 0300-2178684
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Wednesday, December 23, 2009 11:33 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Cc: Khalil Ahmed Dharpali/BM KIA Div STR-II KHI/PTCL; Javed Ahmed Shaikh/SBM Clifton Zone STR-II Karachi/PTCL
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO STILL) DUE TO FIBER DAMAGE.
Date: December 23, 2009
Mr. Mazhar Ul Haq Shaikh
SBM MRD Zone STR-II Karachi/PTCL
Dear Sir,
THER IS NO RESPONSE YET…???
Regards,
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
——————————————————————————–
From: mazhar.shaikh@ptcl.net.pk
To: Khalil.Dharpali@ptcl.net.pk; javed.ahmed@ptcl.net.pk
CC: shehzad.a@hotmail.com
Date: Mon, 21 Dec 2009 10:41:55 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Assalam-O-Alaikum
Please leknow that why telephone is not workingt me .
Regards’
Mazhar ul Haque Shaikh
Senior Business Manager(MRD Zone)
STR-II, Karachi
Tel.Off: 021-2750027 – 2750029
Fax : 021-2750028
Cell No# 0300-2178684
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Monday, December 21, 2009 10:36 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Cc: Khalil Ahmed Dharpali/BM KIA Div STR-II KHI/PTCL; Javed Ahmed Shaikh/SBM Clifton Zone STR-II Karachi/PTCL
Subject: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Date: December 21, 2009
Mr. Mazhar Ul Haq Shaikh
SBM MRD Zone STR-II Karachi/PTCL
Dear Sir,
The case still pending I am waiting for your passivity reply.
Regards,
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
——————————————————————————–
From: mazhar.shaikh@ptcl.net.pk
To: javed.ahmed@ptcl.net.pk; Khalil.Dharpali@ptcl.net.pk
CC: shehzad.a@hotmail.com
Date: Mon, 14 Dec 2009 10:52:16 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Assalam-O-Alaikum
Please resolve the issue on priority and report.
Regards’
Mazhar ul Haque Shaikh
Senior Business Manager(MRD Zone)
STR-II, Karachi
Tel.Off: 021-2750027 – 2750029
Fax : 021-2750028
Cell No# 0300-2178684
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Monday, December 14, 2009 10:42 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Subject: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Date: December 13, 2009
Mr. Mazhar Ul Haq Shaikh
SBM MRD Zone STR-II Karachi/PTCL
SUB: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Dear Sir,
The case has been long prolong, this is with reference to our telephonic conversation regarding mentioned subject dated 09.12.2009. As per your instruction the case has been given by Mr. Javeed Sheikh (Dev. Head), I regret to inform you that I have not get any positive response yet??? The case still pending and no result from your side.
Therefore, you are kindly requested to look into this synoptically. I am student in Karachi University and internet is my need for education. I have got net connection ptcl broadband but due to fiber damage it has been disconnected from October 7, 2009 I am facing such kind of problem to complete my assignments on daily basis.
I am sure and hopeful that your prompt action make it urgent basis.
Thanks and kind regards.
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
January 6th, 2010 at 8:32 PM
My phone number in 051-5707614. I had a problem with phone for over three months but it is in order now. But my DSL is not working and the people in Nawaz Colony never come here to check the phone or the DSL. The PTCL workers are the worst that has ever happened to Pakistan. They take bribes and then do the work and I do not give bribe and so they never come to check the phone or the DSL. I earn haraam but I do not, and I have been facing a great deal of difficulty to pay for the bills to PTCL.
January 6th, 2010 at 8:32 PM
TO,
G.M OPERATION
ISLAMABAD
PLZZZZZZZZZZ TAKE ACTION
this is my 2nd mail.i hope u will take action .i take the ptcl dsl connection 2 months ago.and it is not working from the start.i have registered a complaint but no action has been taken till now.and moreover the dsl line man of the wapda town exchange and the officers even donot know how to treat the customers they use harsh language.i have also complaint to the asst.manager mr. zeeshan at the township exchange that these people of wapda town exchange are not solving my problem or had use a harsh language but he has not taken any action inspite of my continous complaint.plzzzzzzzz take action or sugest what shoud i do.waiting for reply
my number is 0425185613 and my alternate number is 03324274755 i belong from lahore plzzzzzzzzzz take action iam suffering from 2 months
January 6th, 2010 at 8:33 PM
my phone no is 065-2553498 18/12/2009 ko ko me apnay phone ka bill thick karwaney ptcl ravenue office khanewal gaya,bill thick honey k bad jub me ne revenue staff k member se kha k mere khyal me mera bill abi bi ziyda ha ap mujy guide ker dain k ye bill ap ne kis tarha banaya ha to staff member rao naseer or rao tariq ne muj se badtamizi ki or galiyan bi de,mere khyal me apnay bill k bare me informaction lena mera haq ha or revenue staff ko salery bi ais hi kam ki de jatey ha, agar reveue staff k khilaf mere insult karney per karwaye na ki gaye to me ehtajaj k toor per apney shop or home k dono no bina bill pay kiye band karwa do ga,revenue staff k ye dono member public deling k kabil nai ha in ko koi aisa kam diya jaye jis me public deling na ho. NAME. m arif ph no,065-2553498 mob no.03006883498
January 6th, 2010 at 8:34 PM
dear sir
i am the user of your PTCL Land Line which #021-34657136.
this number has been out order.
i have to face this problem once in every month.
kindly pay attention towords this matter from your buyest schadule.
i shall be very thank full to you.
syed mushtaq ali
021-34657136
R-25 dawood bungalows,
sec 15-B gulzar-e-hijri.
January 6th, 2010 at 8:34 PM
Dear Sir,
I was purchase Ineternet device from Azizabad Telephoe Exchange, the shure me that the Evo divice will be activate after 1 hour but after 2 days the divuce could not activate when i went there Aiziabad center a person his name is Mr Sameer he miss talk with me i was calling him Sir in respect way and he replayed me nahi karte active its not our work you can do what ever you want, i said to him i complaint of this behavior at Islam abad he replyed me do the complain Islam abad i want you please take action against Mr Sameer thank
January 6th, 2010 at 8:35 PM
TO
GM OPERATION ISLAMABAD
SUBJECT COMPLAINS AGAINST TELEPHONE OPERATOR
SIR MOST RESPECTFULLY I STATED THAT I AM VERY WORRIED ABOUT MY NEW PTCL CONNECTION IN ASGHAR MALL CHOWK RAWALPINDI . I STARTED MY NEW BUSSINES AND I INVEST MY MONEY AT THIS POINT BUT MY BUSSINESS IS AT SPEAK FOR THE ABSEANT OF TELEPHONE CONNECTION. I GIVE APPLICATION BEFORE ONE WEEK WITH THE NAME OF ASIF ZAFAR HAVING REG. NUMBER
PSTN=22058311
DSL=22058312
PSTN=22058544
TODAY WHEN I AM GOING IN PTCL OFFICE SATTELLITE TOWN RAWALPINDI ALL THE DEPARTMENT QUERREL WITH ME AND THEY TREATED US WITH VERY HARSHLY LANGUAGE
THEY CALL ME WITH THE NUMBER OF 051 4450450 BUT THEY DID NOT COME .SIR KINDLY SOLVE MY THIS PROBLEM THANK U .
MY MOBILE NUMBER IS 0333 5001413
March 2nd, 2010 at 10:06 PM
sir,
once upon a time that the complaint send a No.021 35073344 is not working and the bill shows calls ,it is very regret to say many complaints send from cell phone,and e-mails but AAP LOGON K KAN PUR JOUN BHI NAHEN RENGTI- what the hell is that,
if u r not to serve the services,stop the service,n not shown greeen gardens to the newly custmours.
malik hyder…karachi
March 3rd, 2010 at 5:51 PM
can u please draw attention of the relevent authority of ptcl of the complaint about tel no 923-650220 nowshera salihkhana which is out of oder for the last one month. no body take care despite of repeated complaint. being an overseas it is difficult for us to find the relevent complaint authority.thank
raham london
March 4th, 2010 at 5:19 PM
All the employees and workers in PTCL are Big Big BASTERED!!!
March 6th, 2010 at 1:44 AM
Dear sir /madam
I wish to bring into your kind knowledge that our telphone number 021-36957307 has not been working properly for two years .we did alots of complaint to area complaint centre but they did not reply properly . we are suffering alots of problems due to improper connection or some time wire broken but they didnot take any action .It is completly closed rightnow My entire business depend on this number .please take an action as soon as possible .
Best regards
syed salman Ibne Ali
March 18th, 2010 at 3:45 PM
dear sir
my land line telelphone no 02136644154 is out of order since last 5 days its DSL also not responding. please rectify this fault on priority basis
thanking you
Khalid Hassan Siddiqui
H # B / 126 Block H Ground Floor North Nazimabad
March 21st, 2010 at 11:43 PM
6611471 it is dad on sunday morning 21st march 2010 i already complain on computerized complain on ptcl please consider my problem thanks
March 29th, 2010 at 4:21 PM
PHONE NO. 055-6608660 NOT WORKING. KINDLY ARRANGE TO REMOVE THE FAULT OF THIS NUMBER.
March 30th, 2010 at 11:44 PM
aslamuelaikm
me ny 3 mah niy line kyli aplaiy ki hy ab tak koi jawab nhi mela kia ptcl ny niy line dena band kia? agar nhi kia hum sy zati doshomni kis ki hy jo line nhi laga raha DP me jaga bhi aur 1500Rp linmen ky jeb me dalta hy to 3 ganto O phon par bat karty hy aur jawab deta hy ky agar 3sal me kisi aap ko line lagia to me nokri chor donga par kia karin pakistan me konsa adra hy ji……………
April 8th, 2010 at 2:27 PM
I want to invert the attention of PTCL that mu phone No. 061-2450151, installed at Basti Shadi Khan, Karim Dad Qureshi Exchange, Distt: Muzaffar Garh is out of Order since Novermber 2010. Inspite of repeated requests to the local officials / Officers, I have been failed to energize my phone. Inspite the fact that the phone is dead, i am recieving the bill of line rent which is not a justice. Now I am tierd of the situation as the alternative phone facilities are available with me. If it is not possible to energize my phone then disconnect my phone permanently and stop the billing of line rent to me.
Sajid Mehmood Shah
Basti Shadi Khan, Karim Dad Qureshi,
Distt: Muzaffar Garh.
April 8th, 2010 at 2:33 PM
I want to invert the attention of PTCL that mu phone No. 066-2450151, installed at Basti Shadi Khan, Karim Dad Qureshi Exchange, Distt: Muzaffar Garh is out of Order since Novermber 2010. Inspite of repeated requests to the local officials / Officers, I have been failed to energize my phone. Inspite the fact that the phone is dead, i am recieving the bill of line rent which is not a justice. Now I am tierd of the situation as the alternative phone facilities are available with me. If it is not possible to energize my phone then disconnect my phone permanently and stop the billing of line rent to me. I may contact also on phone No. 03007480825 or 066-9200052 and 0669200053
Sajid Mehmood Shah
Basti Shadi Khan, Karim Dad Qureshi,
Distt: Muzaffar Garh.
April 16th, 2010 at 10:44 AM
Sir,
PTCL TEL no. 042-37584499 not being received regularly house no 74A Gulshen e Rehman near Mizar baba Anyat Shah sultan ahmed road Lahore
April 25th, 2010 at 12:53 PM
I ONLY SAY 1 THING ” PTCL U R PROVIDAING SUCH A BAD SERVICES”
PLZZZZZZZZZZZZ TEACH UR TEAM GOOD MANNER
GOD BLESS U
May 9th, 2010 at 11:06 AM
No any action of my complaint of phone # 021-4925555 a week ago on same page. can you please tell me about my complaint & your action.
thank you.
S.akhtar
0301-8566049
0322-2411771
May 12th, 2010 at 12:51 AM
So sad to say you and your staff members are not well nowadays try to train and lookafter on their attitude with customers, i very impressed before thats why i suggest my all friends and families for purchasing of PTCL broadband service and i proud to say after my suggestion minimum 11 connections bought
i have also my personal 3 lines of your DSL Broadband (021-34690408 ’2Mb’, 021-34642926 1Mb and 021-34690449)..but i totaly disappointed with your services,, i warn again and again to your staff(1218) that i will quit if my problems not resolve soon, but they didnt take any serious action, one is saying there is some working on networking solution, one is saying working on fibertech, and today i recieved massage as there are no any activies lying…. can you tell who is the right one????
some ptcl staff are moving here and there with lots of Cables and PTCL vam after there gone our phone lines were not working when we kept tomorow to resolve our problem they were saying some one cut piece of telephone cable or your connection… no any problem faced before there coming, i know no one can cut a piece of cable except them. one saying from call centre your problem will resolve within 24 hours after than one other person again saying 24 hours again again again … why????
iam giving you in written plz resolve my problem as soon as posible within 24 hours otherwise i will quit and also my all friends and families will quit because they already disappointed with your services..
i need full 1Mb support in (021-4642926 and 021-4690449) and full 2Mb suppoit in 021-4690408… i have lots of words to say to improve your staff attitude. plz send me one good mannered person with new modems, may be it should change
May 12th, 2010 at 12:33 PM
Dear Sir.
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:33 PM
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:37 PM
Dear Sir,
02136940627 this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:37 PM
I am the user of your PTCL my no # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 13th, 2010 at 11:36 PM
Dear sir,our dsl coonection on phone number 0459-230539 is not working propely and mostly remains disconnected.Despite of several complaints to the PTCL branch office in Mianwali,no attention will be given to this problem.i requests that some steps should be taken to provide us 24 hours totally conected internet facility.We want to get the facility for which we are monthly paying for.
Looking forward for for your early step in this regard.
Thanks.Naveed ahmad
May 15th, 2010 at 2:34 AM
dear sir
its my 2nd complaint 2 ptct that my#0515504130 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u
m.ali javed
May 17th, 2010 at 3:57 PM
Dear sir/madam,
I would like to you mention a problems which have been facing for one month which my home number 064-2471441 my address is house no 1446 block no 18 fareed abad colonu Dera Ghazi Khan.I got a number but i can’t receive conection.this is to much if you can’t do somthing 4 me then remove my number from your ptcl list. Ptcl line man are available they did’not help properly and do lamb excuses.please take an action on this issue.
Best Regards
Shahzad Manzoor
May 18th, 2010 at 12:33 PM
its my 1st complaint 2 ptct that my#081 2448498 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u.
haji abdul karim shahwani
May 20th, 2010 at 7:34 PM
Dear Sir
I ‘ve paid my January 2010 bill, but there is a problem that in every month
when i receive my monthly bill, the amount of january 2010 bill added in these bills.
i have complaint lots of time but no response, please do some thing about this problem.
Regards
MUHAMMAD ARIF
May 20th, 2010 at 7:35 PM
Dear Sir
I ‘ve paid my January 2010 bill, but there is a problem that in every month
when i receive my monthly bill, the amount of january 2010 bill added in these bills.
i have complaint lots of time but no response, please do some thing about this problem.
Regards
MUHAMMAD ARIF
042-37970017
0321-4264724
May 24th, 2010 at 2:18 PM
My landline No 021-36964011 not working since 4 days, so kindly remove the problem my Land line No.
Warm Regards,
M.Naseem A.khan
021-36964011
May 25th, 2010 at 4:31 PM
To,
Incharge PTCL
Islamabad,
ltr of appriciation is coveyed as the complaint of my Ph: # 0514539319 has been removed.
Thanks.
May 28th, 2010 at 9:18 PM
my ptcl phone is dead please fix my ptcl its being long and no1 came to fix now i can feel the difference ptcl is gone worse …. 0642470456
June 1st, 2010 at 2:17 PM
hey there,
i came to know that the ban on FACEBOOK has been lifted after the order of High Court Lahore, but still its not working here in islamabad. I want to know is there still some problem with facebook?
Thanks.
June 4th, 2010 at 11:52 AM
Dear Incharge DSL Service, PTCL
Ref: Telephone No. 051-4546650
My DSL connection is not working for the last week. The incumbant detailed for complaint was contact who said after checking that the connection is not working from the exchange. I am paying bills regularly. There is no reason for disconnection. Please look into the matter and rectification may please be made on priority.
Thanking you
(Muhammad Ehtesham)
HOUSE NO S_II/
June 9th, 2010 at 2:08 PM
dear sir
my land line telelphone no 02136940627 is out of order since last 5 days its Dail tune not responding. please rectify this fault on priority basis
thanking you
Naveed
June 9th, 2010 at 2:09 PM
Dear sir
02136940627
my land line telelphone no 02136940627 is out of order since last 5 days its Dail tune not responding. please rectify this fault on priority basis
thanking you
Naveed
0313-2569187
June 9th, 2010 at 2:10 PM
Dear sir,
my land line telelphone no 02136940627 is out of order since last 5 days its Dail tune not responding. please rectify this fault on priority basis
thanking you
Naveed
0313-2569187
0345-2302225
June 9th, 2010 at 6:02 PM
What a Miserable Performance of PTCL
I had applied (online) for PTCL connection in July 2009 – this was really a blunder from me.
No response received for 2-3 months.
On my follow up, connection was refused due to technical problems. PTCL, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, all of sudden, PTCL started sending me monthly bills (Nov 2009).
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218
On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website. I also tried to contact the Divisional Engineer, Sr. Operation Engineer and RGM but all in vain.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged with PTA.
After a week, a call was received from an Islamabad number (PTCL); assuring me that billing would be stopped immediately.
However, the next month, bill (4th) was again received. The complaint was again registered.
Then, as per matter of routine, the 5th monthly bill was received (without any connection). This time the bill was received with a threatening letter/ notice; what a criminal and condemnable act it was.
In reply, I again emailed to PTCL & PTA condemning the irresponsible attitude and poor management of PTCL. I made it clear that I reserve all the rights in the world to defend myself by all means. I also declared that in case of any mishap, the PTCL management would be fully responsible.
Soon, thereafter, Mr. Khalil Ahmed Dharpali (Business Manager Ops KIA Division STR-II Karachi), first contact me over my cell number and then visited my residence (on 17th April 2010) and assured me that all extra charges would be waived off and connection would be given immediately. On this commitment I allowed for connection, which was another blunder from me.
The line was soon installed but without any service/ calling facility.
I again started complaining
Then, they again advised me to pay the bill first to have calling facility.
Anyhow, the bill was paid. Meanwhile, the next monthly bill was received which was also paid
But infuriately the telephone service is still unavailable on my number
It is now a daily exercise for me to register a complain for restoring my number but all in vain
Since November 2009, I am suffering from such a poor, miserable and regrettable behavior of PTCL
PTA has also proved to be a helpless & useless institution having totally failed to take appropriate measures to regulate the PTCL and save customers from such big embarrassments and humiliations
Abdul Saboor
June 9th, 2010 at 6:08 PM
Condemnable Highly Permormance of PTCL I had applied (online) for PTCL connection in July 2009.
No response was received for months.
On my continuous follow up, landline connection was refused due to technical problems at the concerned exchange. They, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, they started sending me monthly bills.
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218
On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged (1st time) with PTA.
Then, after a week, a call was received from an Islamabad number, assuring me that billing would be stopped.
However, next month’s bill (4th) was again received. And now the current bill has been received with a threatening notice which is highly condemnable.
In the meantime, about two or three weeks ago, a phone calls was received from exchange that they were going to erect/ install the line/ connection. The same was rejected by me.
It is highly regretted to mention again that I have continuously been receiving PTCL bogus bills (now 5th monthly bill without any landline connection). Further, this time the bill is received with a threatening notice/ warning letter (copy attached).
In this regard, I want to make it clear that I reserve all then rights in the world to defend myself by all means. I also deem it necessary to mention that in case of any mishap or undesirable incident, the PTCL management will be fully responsible.
I have tried to contact responsible officers, and have continuously been making complaints but no response is available as yet.
I also tried to contact the Divisional Engineer, Sr. Operation Engineer and also RGM, on a number of occasions during last 1 month but no one is attending the call which is very unfortunate & deplorable.
I have personally visited to the valued customer and met Abdul Suboor sb give him assurance to waved-off line rent of deputed period after this commitment Mr. Abdul Saboor agreed and allow CSR for connection which line is already
I hope, this time an appropriate action will be taken against the responsible officials.
June 9th, 2010 at 6:09 PM
What a Performance of PTCL
I had applied (online) for PTCL connection in July 2009 – this was really a blunder from me.
No response received for 2-3 months.
On my follow up, connection was refused due to technical problems. PTCL, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, all of sudden, PTCL started sending me monthly bills (Nov 2009).
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218
On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website. I also tried to contact the Divisional Engineer, Sr. Operation Engineer and RGM but all in vain.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged with PTA.
After a week, a call was received from an Islamabad number (PTCL); assuring me that billing would be stopped immediately.
However, the next month, bill (4th) was again received. The complaint was again registered.
Then, as per matter of routine, the 5th monthly bill was received (without any connection). This time the bill was received with a threatening letter/ notice; what a criminal and condemnable act it was.
In reply, I again emailed to PTCL & PTA condemning the irresponsible attitude and poor management of PTCL. I made it clear that I reserve all the rights in the world to defend myself by all means. I also declared that in case of any mishap, the PTCL management would be fully responsible.
Soon, thereafter, Mr. Khalil Ahmed Dharpali (Business Manager Ops KIA Division STR-II Karachi), first contact me over my cell number and then visited my residence (on 17th April 2010) and assured me that all extra charges would be waived off and connection would be given immediately. On this commitment I allowed for connection, which was another blunder from me.
The line was soon installed but without any service/ calling facility.
I again started complaining
Then, they again advised me to pay the bill first to have calling facility.
Anyhow, the bill was paid. Meanwhile, the next monthly bill was received which was also paid
But infuriately the telephone service is still unavailable on my number
It is now a daily exercise for me to register a complain for restoring my number but all in vain
Since November 2009, I am suffering from such a poor, miserable and regrettable behavior of PTCL
PTA has also proved to be a helpless & useless institution having totally failed to take appropriate measures to regulate the PTCL and save customers from such big embarrassments and humiliations
June 11th, 2010 at 12:21 PM
Dear Sir.
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
June 11th, 2010 at 7:21 PM
Assalam-u-Allicum
My problem is that my phone is deed from 15 days from may23 to till today june 08 2010 i also go to exchange center but they dont take any action i am a student they says to me that our worker is coming you go to your house but they dont send any worker to my house i have done this 3 times but no responce so please you take action otherwise i will give application of cutting my ph no so please i am giving to you 2 days for proces
my ph no is 0235844689
exchange name is shahdadpur exchange sanghar sindh
June 16th, 2010 at 5:41 PM
salam my name is wasim n i m from Karachi, my problem is that my broad band not working since 3 weeks and no one comes to repair it, who is responsible for this please help me
ph : 02136824069
add : R/578.BLOCK/2 AZIZABAD F.B AREA KARACHI.
MOB :03212964510
June 17th, 2010 at 12:02 AM
To any responsible person in PTCL
I have purchased an EVO device few days back, for last three days I am trying to connect it but unable to do so. Contacted 1236 and they told me that I have to load Rs. 2000 to use the service as my default package is Max. I asked them to to change my package to Day Pass, they said they have put my request to the concerned department and that it would take maximum 24 hours to change the package. I called them after 24 hours because the package was not yet changed and in the mean process 1236 and 1218 kept on rolling me to one customer service to another, trust me I have spend hours waiting to connect through. I have almost called 5 times to 1236 and they told me contact 1218, almost called 7 times 1218 and all that time they told me to contact 1236 … my question is “WHAT THE FUCK THIS SERVICE IS” and “WHY THE HELL YOU CREATED ALL THESE BULLSHIT CUSTOMER SERVICES” … if they do not have any authority to change the service packages at least they can guide us the right person to contact…for last two days I am treated like a rolling stone from one FUCKING CUSTOMER CARE REPRESENTATIVE TO OTHER … this is not a fucking customer service I must say … I know this message even won’t make any difference but FUCK U AND YOUR SERVICE
Its almost 48 hours
Check my logs to customer services, I have called them from my ptcl # 0622887189
My mobile number is 03217222022
MY MDN # (for EVO) 51-5841745
June 17th, 2010 at 10:50 PM
hi . sir m from tesil bhalwal dist. sargodha. my ptcl connection is out of order from 2 years but we are stll paying the bill 250rs every month… many times i visit exchange but they do not take action …. my ptcl no is 0486643324 plz do somthing for me i m very thnkful to u … by.
malik zahid.
03006066802
June 18th, 2010 at 8:36 PM
No Action
Telephone drop wire used electric supply
It is bring kind knowledge that the Electricity theft in the MQM Office,Sub Unit 59-A Society Sector, Al-Hilal, Coop. Housing Society,Opp. Askari park Road No.4.Near House No B-3,Karachi.NO ELECTRIC MAETER in the MQM Office one phase use direct Fader 1 say and 2 phase Used ether Fader say (Kunda) ues kartty hai Telephone wire say .Jub load shading hoti hai tu un k office main light hoti kai.Please check in night. Thanks
June 20th, 2010 at 10:17 PM
I want to inform you that since last 16 days I have facing some problems regarding my PTCL DSL service 02134591537. I have registered so many complaint at 1218,DSL technician came after three days he tried to rectify but when he failed he said your line has much noise thats why DSL link can, t get stability, then I again registered so many complain about noisy line but nobody bother to rectify it ,in last week I daily visited to my concern exchange(Karachi Air port) and told whole story to DE Mr. Fahim as well as zonal Director Mr. Arif Kamal was also there, Mr. Fahim assure me your problem will rectify but still after four meeting with Mr. Fahim and Mr.Arif Kamal, problem is persist, which mean not a lower staff as well as DE and Director level also not interested to solve customers problem, it is regret to say Mr.Fahim asked me to contact area engineer Mr. Asim Naveed,today I called him but his behaviour was very rude and unmannerly, he did not listen me he straight forward refused and said it is cable issue contact to Mr.Alamgeer.
I could not understand how the PTCL is running with this type of irresponsible person
It is not out of mention that I did not understand whether PTCL broadband and phones are under the same administration or separate because when ever I complaint about broadband due to noise, they said go to phone section it is fault of line, phone section said it is fault of broadband, I don’t know what the hell is going on with PTCL.
I have put so many complaint at 1218, once when I asked about status of my complaints, 1218 person said it has been resolved as per our record when ever problem is still there but resolved without any work, there is no cross check. The only person who tried his best is DSL technician Mr. Rehman but he cant do any thing unless phone line is clear, how many complaint I have to register and how many time I have to visit I don’t know, I have never seen attitude like PTCL official specially Mr.Asim Naveed who don’t have manners and care of customers problems.
It is sorry to say if I could not get any solution ,I compel to discontinue PTCL phone as well as DSL,this will be only due to ignorance and irresponsibility of these higher official like DE Mr. Fahim and Director Arif Kamal.I don’t want to pay on defective service, there are lot of internet services are available in market.
I request you please take necessary and immediate action on my complain specially on behaviour of Mr.Asim Naveed
I am regular bill paid customer since many years but now agonizing problem faced due to PTCL response since last 16 days
Thanks
Regards,
A.Razzaq
021-34591537
03213744317
June 21st, 2010 at 7:23 PM
Assalam o alaikom ,
sir main MOHAMMAD FAROUQ swat se apke samne ye shikayat le ker aaya hon ke mere pas ADSL ka 1 MB line tha jo main use kar raha tha . aur 1199Rs monthly bill de raha tha jo k ab bhi kar raha hon . magar meri shikayat ye hai ke ab mera chota bhia jo ke ek student hai aur os ka haq hai ke oss ko PTCL ka student package internet mile. wo peshawar university se ghar aaya hai aur net per apne study notes download kar raha hai os ke liye main 7 bar PTCL exchange gaya aur student package ka form fill kiya magar aaj tak ko bhi mere 1199 Rs monthly package ko student package main tabdeel nahi kar saka . main poch sakta hon KYU ? kya hum pakistani nahi hain ??? ya aap log apne power ka galat use kar rahe hain ??? aap ke jawab ka montazir
Mohammad Farouq SWATi .
ADSL number 0946729938 – work number 0946729839 Cell number 03038833033
June 23rd, 2010 at 5:37 PM
Shame on PTCL – No Service, No Managenment, No System
I had applied (online) for PTCL connection in July 2009 which has proved to be a blunder from me. After having no response for 2-3 months, I enquired about the status of my application. In reply, I was told that due to technical problems, land line connection could not be provided. PTCL, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, all of sudden, PTCL started sending me monthly bills (since Nov 2009).
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218. On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website. I also tried to contact the Divisional Engineer, Sr. Operation Engineer and RGM but all in vain.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged with PTA.
Subsequently, after a week, a call was received from an Islamabad number, assuring me that billing would be stopped immediately.
However, the next month bill (4th) was again received. The complaint was again registered. Then, as per matter of routine, the 5th monthly bill was also received (without any connection). This time the bill was received with a threatening letter/ notice; this was absolutely a criminal and strongly condemnable act.
In reply, I again emailed to PTCL & PTA condemning the irresponsible attitude and poor management of PTCL. I made it clear that I reserve all the rights to defend myself by all means. I also made it clear that in case of any mishap, the PTCL management would be fully responsible.
Soon, thereafter, Mr. Khalil Ahmed Dharpali (Business Manager Ops KIA Division STR-II Karachi), first contacted me over my cell number and then visited my residence (on 17th April 2010) and assured me that all extra charges would be waived off and connection would be given immediately. On this commitment I allowed for connection, which was another blunder by me.
The line was soon installed but without any service/ calling facility.
I again started complaining. Then, Mr. Khalil Ahmed Dharpali again advised me to pay the bill first to have calling facility.
Anyhow, the bill was paid. Meanwhile, the next monthly bill was received which was also paid
But unfortunately the telephone service is still unavailable on my number
I have made complaints to all relevant authorities by all means but till today no response has been received from anyone.
I am suffering from such a regrettable and condemnable behavior of PTCL since November 2009, but none of the PTCL officials has paid any attention or tried to resolve the issue.
PTA has also proved to be helpless in this regard as it has totally failed to take any action against PTCL for embarrassing me since last 8 months.
June 25th, 2010 at 10:21 PM
Assalam o alikum.
Respected sir
Our phone is out of order since three weeks plz do somthing no one is taking our complaint seriously, we have submitted our letter to the ptcl office but still no answer.
i hope you will resolve our problem
June 25th, 2010 at 10:25 PM
Assalam o alikum.
Respected sir
Our phone is out of order since three weeks plz do somthing no one is taking our complaint seriously, we have submitted our letter to the ptcl office but still no answer.
i hope you will resolve our problem
phone number is o21 32220142
June 29th, 2010 at 3:27 PM
My name is Ziauddin Hashmi and i am from Hyderabad. My complaint is that my ptcl landline number 0223-868441 is out of order. Its happening the second time during these previous 15 days. It is requested to u to please look upon my complain urgently and try to solve this problem as soon as possible.
THANKS!!
Dr. Ziauddin Hashmi
RMO Shah Bhittai Hospital
Latifabad Hyderabad
PHONE#: 0223-868441
CELL#: 0333-2622401
or 0323-3118389
June 30th, 2010 at 3:12 PM
dear PTCL team,
i am launching the complaints since 23-Jun-2010 on daily basis, but unfortunatily there is no positive response from PTCL end
every day i get a new complain number but output is =0
every day 1218 ask me to wait 2 hours 3 hours or today COB, line will be OK, but the status is still same
please help and resolve the issue ASAP
br
Muhammad Ishtiaq
July 2nd, 2010 at 12:40 PM
Dear ,
We have installed 6 telephone numbers at our factory in lahore. I am trying to contact with concern people last 45 days. No one picking the phone or neither got any satisfactory answer from anyone. here are the phone number 042-5824126, 042-5824127.
I dont know what i need to do. If this issue are not resolved i have plan to closed my all ptcl number soon.
thanks
amjad
cell: 0321-84 23456, 0300-8405513
July 3rd, 2010 at 9:26 PM
sir i am a evo device user from sabaza zar A-block multan road lahore MDN number 42-35006066 . i am facing the problem of slow downloading and browsing speed since purchasing date.i have called many times on 1218 but there is no positive response about my complain. kindly help me in this problem.
thanx
July 4th, 2010 at 1:44 AM
salam o aliqum
meri puri basti ke ptcl no cable cut jane ki waja se band hain.mera ptcl no 0092685562234 he aur aaj tak band he .basti ghourian thesil khan pur disst rahim yar khan (punjab pakistan)
July 13th, 2010 at 6:40 AM
DEAR SIR ,
AP KA WIRLESS PTCL CONNECTION JO HAI WO HAI TO RIGHT BUT SPEED NAHI AGER AP ACTION LAIN SPEED BARHAIN DSL WIRELESS KA PACKAG WIRELESS PER BANA DAIN TO BUHAT MAHARBANI HO AP KI ,SIR WIRELESS PER INTNI SPEED NAHI HOTI K HUM KO CHEEZ DOWNLOAD KAR SAKAIN
AGER DSL ISS PER BANA DAIN GAY TO HUM KOI CHEEZ DOWNLOAD KAR SAKAIN GAY AUR AP KA MPACKAGE BUHAT POUPLAR HO ,BUHAT LOG ISSAY PASAND KARAIN .
AGER MERI YA TAWAG AP KO ACHAY LAGI TO ZURRO ACTION LAY JEE GA SIR .
JAMZEESJAMAKRAM@YAHOOCOM/GMAIL
CELL NO 03453489932
July 14th, 2010 at 1:01 PM
The GM OPERATIONS
PTCL ISLAMABAD
Subject: COMPLAINT AGAINST REPEATED BREAK DOWN
OF TELEPHONE No 04235820768 LANDLINE INSTALLED AT
HOUSE 3 E-339 ST 1 GHAZI ROAD GULISTAN COLONY NEAR GENERAL HOSPITAL LAHORE
The Subject telephone number got out of order some 10 days back when the PTCL staff have some diging / repair job corner of my street , since that day my telephone is out of order. I approached the telephone staff number of time who promised to get the telephone line repaired. Since then I repeatedly making complaints no one is bothering .
It is requested that My telephone No 04235820768 maybe repaired and an internal inquiry may be held into the affairs of ghazi road Exchange so that the subscribers get a sigh of relief from ptcl staff of ghazi road exchange.
Anjum Saeed
S/O
Rana Saif ur Rehman
Cell # 03214401355
July 20th, 2010 at 4:32 PM
My Telephone Number 021-34620707 installed in Askari -4 Karachi is out of order since about two weeks.Please rectify the fault ASP
July 21st, 2010 at 10:18 AM
our number 041 8523798 is unable to bconnect since two months .i have complaint alot to all related authorities even to the local administration.but still it is disabled along with Dsl.kindly do check it .
July 22nd, 2010 at 12:31 PM
The phone number 0543-543317 against in the name of Imran Waseem at Moh: Shumali near Peer Ladla Chowk Plan Pakistan Chakwal is still dead (service unavailable) from 17-07-2010 to date. i have lodged complain at PTCL Chakwal complaint Centre several times but in vain. The staff of PTCL replied “We are coming.We are coming” but they do their job with no results. Please you are humbly requested to please take necessary and immediate action on my complain specially. I am a regular bill paid customer. my family is facing a lot of problem due to the unavailable PTCL phone service.
July 22nd, 2010 at 9:35 PM
the number 02134113123 is not working for 3 months and inspite of this we are paying the bill . please take fast action we shall be very thank ful to you.
July 22nd, 2010 at 10:56 PM
Complaint about your local authorities & their mis-behavio
Dear Sir,
My name is Fahid Mahmood & phone no. is 041-2668146…i m facing problem of low speed and disconnected . i have 1mb broadband connection . but speed is very very low. please please help me i hope u must get action…
I have your internet services since 12 june 2010 but it is very sorry to say that I am not satisfied with your services & system.
I have complained several times to your local authorities but it is all in vain.
The behavior of your representatives was very shameful & dirty. I also have the video proof about this. If you want I can send you by email.
Now come to the solution, if you can solve my problem within next 48hours, I will be glad. Otherwise, give me a favor to disconnect my connection because I am mentally very upset with this scenario. I hope if you will see my video proof , you condition will be the same.
I look forward for an immediate & optimistic response.
Thanks & Regards
Fahid Mahamood
Cell : +923216664353
July 24th, 2010 at 7:28 PM
To:
The Chairman PTCL,
PTCL HQ
Islamabad
Subject: INSTALLATION OF D.S.L. – COMPLAINT AGAINST RELEVANT STAFF FOR NOT RESPOND – DESPITE MAKING DOZENS OF COMPLAINTS.
.
Respected Sir,
I am serving in Finance Division (Military), Member Finance Secretariat HIB Taxila Cantt. I applied for PTCL connection in June, 2010. The phone line was provided to me on 9.7.2010 (containing No. 0514542481). On the same day I applied for a DSL connection on prescribed proforma. PTCL claims that they are providing the DSL within one week period but the present case has entered in 3rd week. I was informed that my application has been considered and approved for installation of DSL (student package). Despite making complaints on daily basis on different levels, neither any person visited my home not the DSL has been installed. The staff of help line as well as the Telephone Exchange Taxila are taking no interest in my complaints made by me, which are in dozens in number.
2 In view of the above, it is requested that orders may please be issued to concerned staff for installation of DSL at my residence No. S-II/30, HIT, Taxila Cantt.
Yours faithfully
Muhammad Iqbal.
July 25th, 2010 at 10:26 PM
aoa,
respected sir, i wanted to let you konw that for the last 26 days i’ve been suffering to a huge mental stress because i’ve not get the ptcl broadband connection yet. i ha applies for it on 30-june-2010, but i ‘ve not get it yet.
please do some thing.
thanks in advance
m.Faizan Uddin Ahmed
03314291551
July 27th, 2010 at 2:22 PM
0459-241415 noo is out of order plz b nazar e karam me and live my line plz
July 31st, 2010 at 7:21 PM
MY VPTCL NUMBER 0632024796, I ACTIVATED IT THROUGH 789 AND SUBMITTED NIC COPY BUT IT’S OWNERSHIP IS YET NOT IN MY NAME PLZ TAKE ACTION ACCORDINGLY. THANX
03007544719
July 31st, 2010 at 7:26 PM
DEAR SIR,
PLZ ACTIVATE MY VPTCL NUMBER 0477009618 IT IS DE-ACTIVATED FOR A MORE THAN A MONTH.
THANKING YOU IN ANTICIPATION
FOZIA MALIK
03007544719
0477009618
August 2nd, 2010 at 5:50 PM
Ref : 6940627
SIR
MY LAND LINE IS NOT PROPER WORKING LAST 3 MONTH ALMOST OUT OF VOICE OUT OF COVERAGE , RISTRUCTED IN VOICE & LAST 6 DAYS OUT OF ORDER and permently dead. sir pls solve my problem .
i am very thank full of you
Naveed
03132569187
August 4th, 2010 at 12:09 AM
Dear sir/madam
my brodband DSL speed very slow from 3 months.I have been complaining to 1218 and Exchange for 3 months again and again but somebody didn”t risponse me till now.
So please help me about this problem in 24 houres.
Cell No 0333-2360796
Phone No 0213-5048618
House No A-301, Street No 1, Area 36/G Landhi Karachi
August 4th, 2010 at 2:46 PM
oh doston ye log koi amal ni krne wale hamare complains me……ye log soie hoe hn…..internet lagwaya pahle monyth chala huy baad me hr secong me conect disconect..
bad connection pcl
August 6th, 2010 at 11:05 PM
my number 04236625245 now it is working on brodband dsl 4mb but the speed is not proper 4 mb give me. the data tansfer rate is 100 to 150 kbit so solve my problem.thanks.
August 8th, 2010 at 11:15 AM
The Chairman PTCL, Islamabad
Respected Sir
Inspited of a auto reply no action on my mail datedd 24 July, 2010 has so far been taken.. Kindly issue order to concerned department for provision of DSL at my no.
Muhammad Iqbal
August 8th, 2010 at 11:19 AM
The Chairman PTCL Islamabad
Honourable Sir,
My mail dated 24 july refers. Only a machined and auto reply was sent by your Department and no action has so far been taken.. kindly order the concerned people either to install DSL or disconnect my telephone connection forthwith. I dont want to pay JUST line rent……..
Muhammad Iqbal.
August 9th, 2010 at 5:30 PM
AOA
From last 6 weeks I am suffering this problem my two numbers 052 3257717 052 3255717 are not working.
And I am shocked to have the response of the PTCL Dep. that they have no concern that I am facing lose due to this.
Now I came to know why our country is not developing and I am sure that we are not able to be a nation and this coutry should be finished as soon as possible otherwise these public servant sell each and everything of this country may be there wives and daugthers.
Thanks
Shahid Ahmed
August 9th, 2010 at 7:55 PM
Assalam u Allakum
Sir since last night my telephone is not works properly when I pick the receiver Only and Only shore is listning may dear sir
i am the user of your PTCL Land Line which #021-34584932
kindly pay attention towords this matter from your buyest schadule.
i shall be very thank full to you.
Ashfaque Ahmed
021-34584932
Shah Faisal Colony, Karachi.
August 10th, 2010 at 12:10 PM
PTCL is continuing sending me fake/ bogus monthly bills without any service. Now they have once again threatened me vide above letter. This is absolutely an act of terrorism. I condemn this behavior of PTCL in strongest terms.
It is here clarified once again that:
1.There is no service on my number since 20-05-2010. PTCL is continuously sending me monthly bills despite PTA instructions vide email dated June 15, 2010 for not levying any bill in the absence of provision of services.
2.Previously, PTCL has the record of sending me monthly bills for six months (from November 2009 to April 2010) without any connection at all.
3.The connection/ service was finally provided on 01.05.2010 – that too after payment of previous bogus bills which have not yet been adjusted.
4.As such, I have already paid far more than the use of service (which remained available for 20 days only).
In view of the above, PTCL is again advised to stop sending me such bogus bills immediately. The threatening attitude of PTCL can not be tolerated in any case. Chairman PTCL is requested to look into the matter personally and take stern action against the responsible officials.
I am taking this matter very seriously and all concerned PTCL officials, especially Mr. Shahid Javed/Manager Policy & Regulations, Mr. Mazhar Ul Islam/Manager Revenue and Mr. Khalil Ahmed Dharpali/BM Korangi Karachi will be fully responsible for all consequences.
Abdul Saboor
Contact: 021-32455934
Cell: 0300-2248255
August 10th, 2010 at 2:09 PM
my phone no 0515957966 is out of order, i contacted to my relevant exchange to do favourable action so that i can avail phone facility. but inspite of many reminders my phone is still out of order. My DSL is installed on that number and is working good but phone facility is out of order.
for your kind action pl.
03215398088
sohaib
August 11th, 2010 at 3:26 PM
sir
my ptcl phone is not proper working last 4 month pls pls pls take attention and solve my complain, pls see top page 12 may is attached my complain ( naveed ) name.
sir pls note my new complain no 0213-6940627
brgd
Naveed 03132569187
August 16th, 2010 at 2:01 PM
sir over phone will not working since 4 months i complain over area’s line man but they are not responding .and we order ptcl DSL and they say that we are not able to install it untill ur phone works properly so please do it urgently please over phone number is 0213-4430231 A-364 block 5 saadi town scheme33 karachi
usama
03343617988
August 16th, 2010 at 6:36 PM
A.O.A:My name is Muhammad Adnan shaukat. MY land line number is this 0632271101. Brondband line available.net speed so slow
contact number 03336414717
August 17th, 2010 at 9:45 AM
my broadband internet is not working almost 1 month have passed, my ptcl number is 021-34576548, i need your urgent attention please.
Junaid
021-34576548
0346-3563309
August 18th, 2010 at 10:35 AM
this my nomber plz call me
03317186280
03009894355
August 18th, 2010 at 11:16 AM
dear sir,
i want new PTCL connctionsince 3 month ago but ptcl provied me just new number 35060244 let me know what can i do this number i am waiting my connection no body provied me. when i go korangi exchange so tell me thats a main cable falt we cant give line in korangi sir plz do it and solve this problem i am from korangi#2 karachi
August 19th, 2010 at 2:13 PM
sir,
i m user of your ptcl land line which 042-37585705
this number has been out order.
i have to face this problem once in every month.
kindly pay attention towords this matter from your buyest schedule.
i shall be very thank full to you.
kashif mehmood
042-37585705
plz contect me. 0321-8814342
August 21st, 2010 at 6:10 AM
Salam!
Out of order since 14/8/10(Saturday. No tune can be heard. Please take action.
Thank You!
August 21st, 2010 at 6:12 AM
Salam!
My landline phone is out of order since 14/8/10(Saturday. No tune can be heard. Please take action. PTCL no. 021-34635804
Thank You!
August 21st, 2010 at 2:55 PM
dear sir
my problem is this way that every month the bill is not send me that i go the ptcl office and i get my own bill every month
so that i am request to y0ou kindly you ordered the ptcl office of mirpur mathelo district ghotaki sindh that they arrive the bill on appointed date in this way i have no difficiulty
my phone number 651390 and my email address is
shahidali_khambro@yahoo.com
this number is registered by imran Ali khambro s/o basher Ahmed khambro
August 23rd, 2010 at 8:40 AM
dear sorry to say that u duisappointed us . i apply for a ptcl connection and still didnt got it. then i take a connection from my neighbour after taht i apply to dsl and they told me ot will be installed in 24 hrs. but after 15 days they provide me net facility. and moreover they record my wrong address from my id card. they didnt sent me bill i got from them myself thjey disconnect my phne before due date. what a service mashallah. kuch to sharam o haya kare me ne 10 din pehle bill jama karaya hai aur ap lpgo ne abi tak connection open nahi kiya. my number is 0915853418
August 23rd, 2010 at 11:14 PM
i farooq asghar shah again register my complain against my tephone no 0298550330 from thatta, i alos registerd my complain so many time 1218 but ur local ptcl replied ( jao jo kana hai). here your staff is openly salining wires to private men in unsing electricity in theft wapda i can also prove that, if a committee consituted from higher management, i also regiter my complain to the gm str 1 on his mobile no 03332763655. his reply was dont worry i ordered for follow ur coplain. i also complain to hyderabad gm on 0222783063 mr naeem said sir today ur line will ok. but sorry to say i am paying dsl charger regular but no one is following my complain. i strongly request the chairman etsalat/PTCL kindly interviene in this mattar and save ptcl service in thatta. thats y people is disconnecting ur ptcl service due to not following complains here
i thank ful to you sir
farooq shah
thatta
August 24th, 2010 at 7:49 AM
Dear Sir,
with due respect it is stated that my PTCL number is out of order for two week, i m paying my bill regularly, i also complain in my regional office but problem is not solved
August 25th, 2010 at 1:20 AM
ptcl waloooo
tumhara ma ka kus
network chala rahe ho yah gand marwa rahe ho
kisi time ao hum tumhara gand mare ga
humra complen ager nahe hall howa tu tumhara chota wala chikan bhai gaya samjho
August 25th, 2010 at 12:04 PM
my phone has no dial tone
August 25th, 2010 at 9:17 PM
dear sir
from April 2010 my phone lines 5412447 and 5419300 with broadband is dead
and i do so many many complaines but no action and so many time i submmit
application to Mustafa town exchange multan road, we dont know what can
we do,kindly do somthing for provide me ptcl service please and waeave
my bills during this period i didnt use.
Thanks
August 26th, 2010 at 11:43 PM
dear sir
its my 2nd complaint 2 ptct that my#0513312420 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u
mr. khalil
August 28th, 2010 at 5:59 PM
kindly solve my problem which is ptc responsible for it of my lossing money i bought land and ptc is useing it why
August 29th, 2010 at 7:50 AM
Dear Sir . I m realy sorry for it bt i can’t explain about the bludy hell service of ptcl . i m facing the problem of my landline no since 6 month .becoz of this also can’t use my broad band service becoze of u bolshit guys my assingment ‘ll not deliver to institute if u cant solve our problem then go to home & enjoy our (Ghatia ) life . if u ‘ll not take action on this then dash ki________________________________
tel no = 0423 7491646
Mohsin = 0343 4115076
September 6th, 2010 at 4:05 PM
Dear Sir/Madam,
My phone disconnected last 3-4 months, following complainst launched at 1218,
26-07-2010 50
30-07-2010 74
05-08-2010 31
12-08-2010 244
13-08-2010 93 Last one….
I have also paid monthly bill before due date…but still fualt is not remove.
Please resolve the issue ASAP.
September 7th, 2010 at 2:54 AM
February 27th, 2010 at 03:43 | #11 Reply | Quote Hello,sar mera no 0425301302 2 month sa khrab ha main na complain b ki thi lakin sar line man na 600Rs reshwat ki demond ki sar ap kuch karine PLZZZZZZZZ sar main na bohat c complain be ki han abi tak theak nai hoa ap is no ko jald theak karwa dain PLZZZZZZZZZZZZZZZZZZZZ sar.cont me on this no 03124336611.sar i am waiting for your reply.
September 7th, 2010 at 9:21 AM
My phone # 051-5466851 is out of order since long. It is totally dead & I have lodged the compleant but still after last 1-month no one can resolve this matar. Last time I personally visited Westridge Exchange where I found locked main gate. Now tell me where I go to lodge my complant.
September 8th, 2010 at 1:01 PM
dear sir
i am the user of your PTCL Land Line which #0928-614078
this number has been out order.
i have to face this problem from last week but my other relatives living near to me are facing this problem scince from last two month.
in bannu lineman’s are protested for their salaries from last 40 days but their issues are not solve now the lineman’s and their other PCTL employees going to main DP and cute the customers lines.
kindly pay attention towards this matter from your bu-yest schedule.
asad saleem
0928-614078
Bannu city
September 12th, 2010 at 12:23 PM
No Service, No Management, No System , No interest
Naveed Shahzad
03214262764
September 14th, 2010 at 1:52 PM
dear sir,
i am the user of ptcl land line number 056-3406265,30406164,3406206,612525 these number has been out of order since two three month i have complante many time but no ptcl person respoce me plz action my complant if posible.
naveed iqbal kalyar
0300-8401101
September 14th, 2010 at 4:51 PM
Sir
Our office 2 numbers are dead.I complaint several time on 1218 but still waiting.Numbers are 0213-4312071 / Complain# 221 and 0213-4312075 / Complain# 222.
Kindly do the needful ASAP.
Regards
Naveed Hashim
Branch Officer
ALICO.
September 15th, 2010 at 9:29 AM
Our phone 34521453 has been out of order for months and no luck so far in getting it fixed…………….billing is as normal
also our phone 34396778 is out of order
and hold on our phone 34521453 has so much noise that it is difficult to talk
and don’t go yet our last phone 3437860 has unbearable noise too
Any hope in Sept 2010 for getting them working
September 16th, 2010 at 9:26 PM
Dear Sir
As this is observed that PTCL service is going to very fast, so I request you that my Land Line Number 34989714 is out of order, due to this we are facing problem, please send the lineman to overcome this problem.
Thanks in advance
September 19th, 2010 at 11:53 AM
plz i request u to resolve my ptcl problam
September 20th, 2010 at 11:49 AM
Hello!
My ptcl line 34394936 and 38 has been out of service for last eight months.
I have letter to prove that a complaint was filed from my end and personally handed to your working staff at ptcl exchange in nursary karachi. Some how i keep receving the bills and now there is even a bigger problem which shows how dark is our system. They are sending me DSL charges ..without any land line and a service which was never ordered from me end. WHO CAN HELP ME HERE ??
September 21st, 2010 at 11:20 AM
Dear Sir ,
my telephone number 0544-626918 at jhelum is out of order since last three weeks despite of our repeated request the local authority of PTCL is not attending the request .my complain number is 18.please inquire and my telephone may please be
September 21st, 2010 at 11:45 AM
hi sir,
maira ptcl broad band laina ka koi irada to anhi tha phir jab add daikhi to dil kia ly lo but jab ly lia to wohi sarkari problems yeh kahan ki pvt company hoi hai jo abi b rishwat py chalti hai bula bual k thak gya ho complaint b bari likhai hain bill b every month due date par dia jata hai aur ab kia karo main kitni buri halat hoi hai mairi kia abtao
September 21st, 2010 at 1:02 PM
dear sir
I am the user of your PTCL Land Line which #021-36972768
this number has been out order for the last 15 days and have to face this problem allmost every month.I have complain three times during the last 15 dasys but no action has been taken so for.
Kindly pay attention to solve this problum as soon as possible.
Thanking
Zia ul Haq
021-36972768
North Karachi
September 21st, 2010 at 8:14 PM
R \ Sir
My phone no is 0722 652693 is out of order last 2-3 months i have also complained at 1218 from 18 august and i also complained to S.D.O jacobabad but no response has been taken yet so kindly resolve my problem i am suffering from last 2 months plzzzzz
September 23rd, 2010 at 10:13 AM
Dear Sir;
It is stated that the PTCL telephone of my home is out of order since August 31, 2010 and still in the same condition. We tried alot to get register the telephone complaint but no avail. The only problem is that i am not in my city and my mother has only the source (Internet) to get connected. Me as well as my family is very much disturbed due to this.
You are requested to please look into this matter and sorted out the issue stated above.
Asad Afzaal
051-5473754
Peshawar Road, Rawalpindi.
September 23rd, 2010 at 2:03 PM
35090091
My PTCL was dead from last month and my Board band is also not working.
I have complained 3 times but my problme is still remain same.
Syed Abbas
03463054400
September 23rd, 2010 at 5:25 PM
Sir,
My phone # 02136940627 is out of order since long. It is totally dead & I have lodged the compleant comp# 333 , 115 , 454 but still after last 3-month no one can resolve this matar.
koi kanjar to ya coments parhta ho ga agar ya coment koi PTCL ka banda
parhay to bhai is pa ghoor karo or is maa k lory phone ko theak kar do kyo
k mujhay pata ha k PTCL wala bohat harami hain saray k saray maa k loray
hain har baray banday ko complain kara chuka ho par koi responce nahi ha.
DO , DDo sub haram ke kama rahay hain jo tawajah nahi da rahay
>>>>Quote<<<<
Ali:
May 15th, 2010 at 1:33 PM
Dear Sir.
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
September 23rd, 2010 at 5:26 PM
6940627 koi kanjar to ya coments parhta ho ga agar ya coment koi PTCL ka banda
parhay to bhai is pa ghoor karo or is maa k lory phone ko theak kar do kyo
k mujhay pata ha k PTCL wala bohat harami hain saray k saray maa k loray
hain har baray banday ko complain kara chuka ho par koi responce nahi ha.
DO , DDo sub haram ke kama rahay hain jo tawajah nahi da rahay
My phone # 02136940627 is out of order since long. It is totally dead & I have lodged the compleant comp# 333 , 115 , 454 but still after last 3-month no one can resolve this matar.
September 23rd, 2010 at 5:29 PM
haramiyon PTCL walon Kuttay k bachon phone theak karo apnay baapon ka harami
September 23rd, 2010 at 5:33 PM
hARM LUND WALON
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:33 PM
hARM WALON
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:34 PM
PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:34 PM
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:35 PM
hARM LUND WALON
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE
September 23rd, 2010 at 5:35 PM
DALONNNNNNNNNNNNNNN PHONE THEAK KARO
September 23rd, 2010 at 5:36 PM
BAHRWAY PHONE KE MAA CHOD RAHAY HAIN
September 23rd, 2010 at 5:37 PM
KUS MARANI K
September 23rd, 2010 at 5:37 PM
COMENT KYO DELETE KAR RAHY HO
September 23rd, 2010 at 5:37 PM
RANDI K BACHON
September 23rd, 2010 at 5:38 PM
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:38 PM
MAA K LORON HARAMIIIIIIIIIIII
September 24th, 2010 at 1:46 PM
D/Sir,
Sorry to say that your whole telephone dept is useless as you only consider about your demands,which I presume are fulfilled but as a P akistani citizen you all are incompitant and are unable to proform to your potentials, we pay for your salaries though payments of bills and taxes.Therefore you are servants of the people of Pakistan,I hope you are getting me what I mean.
September 24th, 2010 at 4:49 PM
ptcl shame on U
i would like to draw ur attention on a short coming of ptcl i m living in british homes colony at IJP road I-12 Islamabad.i applied for ptcl connection for DSL facility two years back i.e 2008 and reminded the concerns several times since then.each time they replied that they don’t have capacity in DP for new connection.if u could not manage one connection in 2yrs then its not wrong to say shame on u
LOOKING FORWARD FOR UR POSITIVE RESPONSE
Kamran qureshi
0300-9115281
September 24th, 2010 at 11:56 PM
People all around the nation are receiving calls saying that they have won 10,00000 under the ptcl lucky draw scheme. innocent people are getting trapped in their plan. Such people are not only fooling innocent people but also destroying the image of ptcl.one such call was received from this number 0514356857. when conformation was taken from ptcl help line 080080800 and 1236 it was discovered that the number belong to a shop in Islamabad.
Therefore it is requested to kindly take serious action against such activities.
Engineer
Atta Ur Rehman
03337827355
September 26th, 2010 at 6:00 PM
sir my ptcl land line no is 021-6800675 and line is dead since last week…
i have complaint to exchange but no responce from there..
kindly pay attention…
September 27th, 2010 at 2:10 AM
dear sir.
September 27th, 2010 at 10:17 AM
sir my ptcl land line no is 041-8559826 and line is dead since last week…
i have complaint to exchange but no responce from there..
kindly pay attention…
September 27th, 2010 at 11:27 AM
Respected sir my ptcl land line no is 0423-6810151 and line is dead since last one month.
i have complaint to exchange but no responce from there..
kindly pay attention…
September 27th, 2010 at 2:42 PM
tumari maa ko chodon malir exchane waloo tum loogon ne appni hakomat banhi hoi hai chai chai maheeney say line band perri hoi hain kam kero harram mat khao tumari maa ka bosra maroon kuti kay bachoon
September 28th, 2010 at 4:06 PM
D/Sir,
I would like to inform you that your linesman and DO are disconnecting our phone number 35875923 deliberately, I don’t know why,I hope the message is passed on to the chief engger, this is too much to tolerate,I think these type of people should be dimissed from their jobs,somebody better should be given a chance.
October 1st, 2010 at 11:42 AM
Hello dear
I would like to bring in your kind information that I have installed the DSL Student package connection in 29 February 2010 at Hub Chocke District Lasbela Balochistan .I did not able to access the net properly a couple of week and last two to three months there has no tone in phone. Many times I had talked with the PTCL officers who are related to DSL connection but they didn’t take action seriously. This is my 2nd mail what I am writing you .It is Requested to High management of PTCL, please wind up your Modem and phone. Now I am not responsible for equipment nor do I pay further for phone and DSL. I hope you understand me and take action as soon as possible.
LOOKING FORWARD FOR UR POSITIVE RESPONSE
Cheers
Abdul Jalil
October 2nd, 2010 at 2:50 AM
As i have done already submitted complaint in this website and i appreciate i received a call from Islamabad but my landline still not properly ok even our whole building facing this kind of problem. cross connection, dead many times a day, distortion.
some people of building came to me for submitting their complaints.
Mst. Khalida Ashraf 34660206 (in my use)
Mr. Ejaz Aquil 34660211
Mr. Zabeeh Ullah Bhatti 34660207
Please get it done on early basis. THANKS
October 7th, 2010 at 4:17 PM
Dear Sir,
The case has been long prolonging Land line NDT, due to nearest “DP” one year. Line man says also main cable damage, I regret to inform you that I have not get any positive response DE SDO and Line man yet??? The case still pending and no result from your side.
more time complain 1218 and talk to your representative but delay resolve my complain and again new complain registrar to 1218 but but no resolve my complain
I am sure and hopeful that your prompt action make it urgent basis.
Thanks and kind regards.
Asif Zahoor Ansari.
Cel: 0346-3924425
022-2634442
October 9th, 2010 at 12:38 PM
Respected Sir,
I, Farrukh saeed. I registered my name for student package DSL broad band few days back. My phone is 021-36617533.One of the person Rehan came here at my home from nazimabad exchange. But he just gave me modem and went away. I don’t know how to install this, then I complain Mainer time but no one response .Everyone on the phone just told me now days our person will come next day but they didn’t implemented on that. Sir my daily charges already implemented on dsl but I am not using the dsl right now. Kindly consider my application.
You’re sincerely
Farrukh Saeed
0334-2196776
October 11th, 2010 at 4:19 AM
Sir
Sallamalekum This is me tahir From hyderabad sir i have a problem with service
Line Rate – Upstream (Kbps): 256
Line Rate – Downstream (Kbps): 2048
LAN IP Address: 192.168.1.1
Default Gateway: 119.159.192.1
Primary DNS Server: 119.159.255.37
Secondary DNS Server: 203.99.163.240
sir i have 2mb service i request to hyderabad ptcl Exchance that please dubble my 2m service in to 4mb but no Response if sir you give the adavantage of dubble speed to every one why don’t have us and sir Line Rate – Upstream (Kbps): 512 they less Line Rate – Upstream (Kbps):in 256 why sir that is my issu please give response my ptcl phone number is : 0223667060
please sir solve these issu
October 11th, 2010 at 4:20 AM
Sir
Sallamalekum This is me tahir From hyderabad sir i have a problem with service
Line Rate – Upstream (Kbps): 256
Line Rate – Downstream (Kbps): 2048
LAN IP Address: 192.168.1.1
Default Gateway: 119.159.192.1
Primary DNS Server: 119.159.255.37
Secondary DNS Server: 203.99.163.240
sir i have 2mb service i request to hyderabad ptcl Exchance that please dubble my 2m service in to 4mb but no Response if sir you give the adavantage of dubble speed to every one why don’t have us and sir Line Rate – Upstream (Kbps): 512 they less Line Rate – Upstream (Kbps):in 256 why sir that is my issu please give response my ptcl phone number is : 0223667060
please sir solve these issu.
October 11th, 2010 at 4:21 AM
Sir .
Sallamalekum This is me tahir From hyderabad sir i have a problem with service
Line Rate – Upstream (Kbps): 256
Line Rate – Downstream (Kbps): 2048
LAN IP Address: 192.168.1.1
Default Gateway: 119.159.192.1
Primary DNS Server: 119.159.255.37
Secondary DNS Server: 203.99.163.240
sir i have 2mb service i request to hyderabad ptcl Exchance that please dubble my 2m service in to 4mb but no Response if sir you give the adavantage of dubble speed to every one why don’t have us and sir Line Rate – Upstream (Kbps): 512 they less Line Rate – Upstream (Kbps):in 256 why sir that is my issu please give response my ptcl phone number is : 0223667060
please sir solve these issu
October 15th, 2010 at 9:55 AM
Dear sir,
For your kind information and I think you would not be astonished to know that our PTCL line is not functional from beginning.I live in Gujranwala Climax Garden.I have complaint to Tabassim Shah more than five times but our line man Shafiq does not manage my line into order and he demands for bribe to me.And second thing is that we donot receive bill at home.One day I called on my number someone had received it.
My PTCL number is 055-3824400 which is register on my name FURQAN JAVED and my identity card number is 34101-9571629-9 and my cell number is 0334-7940720.Now I want to clear you that I would not pay my any bill therefore you should eliminate my account in PTCL.
Because sorry to say your department is full with corruption and blacksheeps.
Your wrathful customer,
FURQAN JAVED
October 17th, 2010 at 1:22 AM
karachi pakistan
ptcl wale is number 32593871-3 ka bill musalsal hamare address pr bhej rahe he taha moaiz k name se magar nato taha moaiz yaha rahta he or na hi hum ne koi connection ki application di thi
wah ptcl azeem logo ka azeem idara
October 23rd, 2010 at 8:38 AM
ptcl officers i am goods transporter at vehari chowk multan related exchange mummtazabad.oure truck goods numbers dead from last 6 months.we all trucks goods unions members going many time in mummtazaz abad exchange multan but oure phone lines still dead oure phone numbers are which dead from 6 months
6526296, 6526760, 6527760, 6528760, 6525652, 6525752, 6761600, 6525600, 6527655, 6527654, 6241786, 4481185, 6243270, 6243394, 6528296, 6527292, 6529272, 6527989, 6243767, 6244546, 6244547, 6243765, 4481165, 4234850, 6528592, 6529592, 6526277, 6525277, 4232534, 6528234, 4230955, 4480955, 6244397, 4233297, 4481197, 6526192, 6525677, 4232233, 4232611, 3232511, 6528564, 4480864, 6525179, 4481160, 4481157, 6526189, 4233888, 4230865, 4480882, 4480881, 6526770, 6528295
ptcl officers these are truck goods numbers which are dead from 6 months we all goods paid bills regular and complaint at 1218 many time but numbers are dead officer of mummtazabad office multan note oure complaint many time but we are still without fone line i hope oure fone numbers will be ok thnx
October 24th, 2010 at 3:29 PM
Assalam.O.Alaikum!
sir my ptcl land line no 055-3842844, is dead since last week… U r requested to pay attention and get it back in order plz…
Thanks
October 27th, 2010 at 7:46 PM
Assalaam o alikom
yar mra dsl mein masla hai ptcl wire mein joint han jis ki waja se net speed slow hai wire jali ho bi hai koi email adress do jo iss pe action laaaaaaaaaaaa plz
October 29th, 2010 at 11:46 AM
My tele # 021-32736851 was out of order on 29.09.2010 after several complaints the phone line through on 21.10.2010 but regret to note that the line has again dead on 25.10.2010 I have again lodged complaints #201 dt. 27.10.2010 which has also been abolished from the system with out resolving the issue I once again lodged complaint # 04 dt.29.10.2010 and awaiting your response.
Kindly note that the main issue is not the technical side regarding the major complaints of phone lines from the entire consumer’s but the whole scenario created by the line men pls. do attend on those culprits and to enhance the PTCL performance.
I have repeatedly notice that when the line man look upon the site my phone number instantly stopped working either to disconnect the wire of one and another reason or to facilitate the other user by changing the pair with collaboration of exchange in house engineer.
I once again request you to plz. look into the matter and resolve my complaint other wise I have no other option to forward this to your controlling authority and other suitable measures.
November 1st, 2010 at 8:57 AM
After the submission of my application (Complaint No. 48), my internet and DSL connection got repaired. But only after one week, I am facing the same situation as before. I can’t understand why Customer service of PTCL is so much poor although being one of the prestigious organizations of Pakistan.
I am very much disturbed due to this problem and want its permanent solution on urgent basis.
Please consider my request for the said purpose and do something for that.
I shall be highly obliged to you for this favor.
November 1st, 2010 at 10:44 AM
Dear sir :
my telephone is dead from 5 day on 27 October 2010 my number is 021-36980956 .please repair my telephone line and i want to inform you that my telephone dead every month tw0 time and when my telephone line is On then there is many disturbance and noise in telephone line. please take action and solve my problem .i am user of Ptcl Dsl and can,t do my office work due telephone line problem. i am very thank full to you if you solve my problem !
from : Muhammad Ahsan Aijaz
phone: 021-36980956
November 7th, 2010 at 2:06 AM
I am froermal power station Muzaffergarh..after introducing DSL in my colony arecord connection were taken by the peoples and no one know that what will happen when we shall pay useless bills…we have arranged alloted a quarter for PTCL by requesting our honourable chief engineer but all the efforts are gone in vain..apprximately 200 connection are now in activated position in our colony and we are facing problem in DSL ..every one is complainting to 1208 but they have no any attention ..seeing this we all the colonier are very dishearted and disappointed….now we had decided to disconnet all these 200 cnnection and trying to get time and meeting with WORLDCALL COMPANY to provide us intrnet and phones
November 7th, 2010 at 12:41 PM
salam
sir g mere ghar ka number 02134420338 pechhley 6 month se dead hai
complain bhi bohot dafa ki hain
please please please thik karwa do
apki meher bani hogi
November 9th, 2010 at 6:26 PM
Aoa.
Respected sir,
I wil be thanksful to you if u take some action of my mail bcz i’m complaning for my number from last month and still no body is taking serious action of it.i apply for new ptcl line connection nd its with broadband.i apply for new connection and the date is 17,october and our area lineman “Razaq” came at the end of october with old ptcl wire nd told me my ptcl number,bt the tone wasn’t there nd frm tht day still no one come at my home for visit. i also visit my gulgashat exchange in Multan. bt even than no response,im fuly dam disapointed
Please sir you should take some serious notice i wil thanksful to you nd i’ll rember you in my prayers.
My Number : 061-4745312
My cell : 0333-7636312
0321-7374697
November 13th, 2010 at 12:36 PM
Assalam u Aalekum
Dear Sir / Madam,
I had problem with my telephone, it was dead still bills were coming, in the month of Apirl I paid all dues and got disconnected the phone number on my personal request, but still bills are coming, I don’t know what is wrong with the system……….my ex phone number was 021 – 32722237, (Plaza Exchange) please help me in this regard. Yours Muhammad Rauf
November 15th, 2010 at 9:55 AM
sir g mary no:072368196 2month garab ha pls is no:ko dusat kardy ap mahrbani ho gi?1218 par b complaint ke ha magar respons neh milla complaint no:yah milly ha dhy 22-18-12-8-4 pls sir is no:par maharbani kary yah no:mary office ka ha thanks?????????i have again request pls sirrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr?
November 20th, 2010 at 10:07 AM
Dear ..
iam having problem with my telephone line…and ur representative not try to resolve it there is a problem due pairs from pole thats why DSL light cannot stable and lots of distortion in the phone line.DP is not having its proper cover…U must take it on priority basis .this problem iam facing from last 20 days and every time 1218 give me new complaint no..
Name Bilal Ahmeb
phone # 041-2695422
November 20th, 2010 at 12:37 PM
sir my telephone instald in my home is not working properly bcoz a high leavel noise on my phone line so many complant registerd last complant registerd on 20-11-2010 coplant no 16 with rabia .
sir i stoped the bill payment bcoz the phone is not working from last several months and not resolve my problam from ur office i met the local DE in exchange but my problam is still.plz dont send me any kind of bill .first u resolve /take action on my complants.
Thanks
November 21st, 2010 at 7:00 PM
assalam o alikum sir my ptcl land line no 02135044408 is dead since last 2 months pls repair my land line take action or solve my problam. thanks
November 22nd, 2010 at 11:29 AM
Telephone (No. 36920912) is out of order since November 16, 2010. Please check and rectify the same as early as possible.
November 24th, 2010 at 12:30 AM
aslam o alikum
sir,
1 sal hogia hai main pa ka nework istamal kar raha hoon lekin ap ne intahai gatiya kisam ki sarvis di hoi hai jab sy istama kar raha hoon mujhy thik tarha say savis nahi provide nahi ki gai koi na koi problem samny hoti hai kia ap ny allah wasty k liye ye savis di hai har mah ko poora bil ata hai agar easi hi sarvis deni hai to hath mein katora lelein ziyada bheek mil jaye gi pakistani hony ka theek tarha sy saboot mil jaey ga ap ne to intaha kar di hai 1218 pe 7 din mein koi 100 dafa to call kardi hai ap to esy samajty hein jesy k koi ap k bap ka molazim hai loi khuda ka khof karein 1218 pe call karty hein to kabhi koi bat keh dety hein kabhi koi kabhi kety hein window install karein window kar kar k hard khrab kar li hai lekin ap ka net nahi theek howa nato us py uploadin hoti hai or nahi hi koi website achi tarha sy open hoti hai inthai ghatiya kisam ki sarvis hai is sy achi to wateen hai jis pe koi site open to nahi kawana parti pata nahi ap log apny ap ko kia samajty hein ye bhi koi bat nahi meri academy 17 bachy hein jin k pas dsl brodband hai un ka bhi ye hi masla hai agar apna network band hi kawana chahty hein to thik hai un ko bhi kehta hoon k PTCL utarwa dein or wateen ki sanis use karty hein wesy bhi wo ham ko kehty hein k 100 application de dei to ap ko provide kar dia jaye ga main k 1 martaba kena tha k ap log is ko theek katy hein k nahein phir bad mein sochein gy lekin yad rakhye ga mein ho saka to ptcl brodband ko jitna bhi badnam kar saka wo mein karoon ga ab ap ki marzi hai shukriya KHUDA HAFIZ
November 25th, 2010 at 8:13 PM
my ptcl number is dead since 1st day of instalation but im paying my bill the number is 0426264107
November 26th, 2010 at 9:13 AM
we have a connection of dsl 4 mb since last year but we are still receiving speed of dsl 1 mb .we are paying bill of 4 mb . we complaint here several times but deptt. paid no heed .our ptcl no .is 061-6761563
November 27th, 2010 at 3:06 AM
sir mera ghar ka numbar lock he plez sir meara ghar ka numbaer khldo sir mera ghar ka number he 0744013150
November 27th, 2010 at 3:13 PM
my friend number 02136353027 has been dead for 2 days .
November 30th, 2010 at 8:58 PM
Mein ne March 2010 mein telephone & internet broadband ka connection book kerwaya tha.order no “208HPCO” hai. But abhi tak kuch nahi hua. mein chak shahzad Islamabad ka rehne wala hon. Islamabad mein ye hal hai tu aur Cities mein kia ho ga ? Kindely islamabad walon per tu reham krein aur hamara connection laga dein. Boht bar complaints kr chuka hon. Hmari Colony se almost 25 connections book hain.
December 2nd, 2010 at 5:01 PM
R/sir, My ptcl ph.# is 021036676504 new complain # is 153 dated 2/12/2010 wich is dead since last 8 month & i m paying my telephone bill regularly.we had done many computerized complains but still our ph.is dead.sir it is my humble request to you please let me know the resion why dont take any action on my complain or if you disconnect our connection permanently,so i don’t need to pay bill any more.please reply.thanking you Mohammad.Amin
December 4th, 2010 at 1:45 PM
My telephone is dead last 1 week. no 021-35068532
December 7th, 2010 at 11:51 AM
my ptcl number is dead since 1st day but im paying my bill the number is 02136933044
December 7th, 2010 at 1:31 PM
0413214070 Account ID 2102069453
my cnic number 3310603175753
this ptcl number with out my permisson k laga kisi k hom min.
and 6 month ka bil bi py nahi kiea. jb main ny lain man ko kaha to us ny btaya k maqbool hmad chaki wala ch no 550 g.b. exchang kilianwala min active hy. or un k ghar kaha k hannan ko pata chal chuka hy.
dear sir aisa hamary gaon min buhat hota hy.mujy yakeen hy k lakhon rupy wajib ul ada hn gy/sir sir plz inquary karwain.
A.HANNAN
03364200550
December 10th, 2010 at 5:26 PM
Me virtual university ka student hon. mari tamam study online ha jis ki waja say mujhay net ki sakt zarorat ha.ma 4 month say Ptcl office chiniot kay cakar laga raha hon lakin mujhay har martaba yahe jawab milta ha kay ap kay ilakay ki D.P kharab ha.Mari ap say guzarish ha kay hamary ilakay ki D.P theek karwai jay keunkay is ki waja say mari parhi mutasir ho rahi ha ma app ka sukar guzar hon ga
Ali Raza
Mohalla chah tibyan wala chiniot
PTCL No= 0476336595
December 11th, 2010 at 9:50 AM
R/sir, My ptcl ph.# is 021032225394 which is dead since last 8 month & i m paying my telephone bill regularly.we had done many computerized complains as well as talked to operator but still our phone is dead. Please let me know whether it will work, If it is not possible then please disconnect our connection permanently, as we are paying line rent without any reason. Abdul Mohammad
December 11th, 2010 at 12:30 PM
dailtone was dead 02136353053
cell 03456264950
December 16th, 2010 at 3:24 PM
Dear sir,
Over telephone 0 in lock kindly 0 is unlock over phone number 36880203
i will aprechate urjent action in this regard
best wishes
Ahmed Saeed
December 16th, 2010 at 6:30 PM
Sir this is my next complain regarding my ptcl connection some days ago i have submit my complain but no reliable feedback receive to me by your deportment once call was received from islamabad for confirmation of complain instead to resolve my problem so please. Sir my problem is that my home connection is out of order since 2 and half year, sir i am facing so many problem i have contact with local concerned staff but no reliable feedback receive me so please take necessary action against concerned staff sir this my home ptcl connection# 02136353053 and my email address is that for further information. zakriadayo@yahoo.co.in, zakriadayo@hotmail.com
thanks
with best regards
December 16th, 2010 at 6:34 PM
Sir this is my next complain regarding my ptcl connection some days ago i have submit my complain but no reliable feedback receive to me by your deportment once call was received from islamabad for confirmation of complain instead to resolve my problem so please. Sir my problem is that my home connection is out of order since 2 and half year, sir i am facing so many problem i have contact with local concerned staff but no reliable feedback receive me so please take necessary action against concerned staff sir this my home ptcl connection# 02136353053 and my email address is that for further information. zakriadayo@yahoo.co.in, zakriadayo@hotmail.com my cell no 03456264950
thanks
with best regards
December 18th, 2010 at 3:24 AM
jab ptcl managment apney employies ka qatal band karain to sub kuch teek hojayega abi b sainkron molazemeen pechlay 4 mah sey terminat kya gya ha aur salaries band han unka joram ye ha keh prim minister ka illan karda 50% salery main izafay ka mutaliba ker rahe te main is platform se chief justes of pakistan janab iftikar mohammad chudrey se aapeel karta hoon keh woh is zalim managment ka somoto action le aur molazemeen ko bahaal ker k unke saleries wahguzar karain.
December 18th, 2010 at 3:42 AM
ALLAH ptcl managment ke bachon ko aisa he khwar karain jis tara hamarain bachain ho rahain AMEEN. ALLAH UNKO KABI B BACHON KE KHUSHIAN NASEEB NA KARAIN AMEEN SUMA AMEEN.
December 24th, 2010 at 6:26 PM
sir humara ptcl number: 0622271071 1 munth sy nai chal raha pllllllllllllllllz is ko thek raha dn jaldi
December 26th, 2010 at 9:53 PM
our ptcl land line has been dead from the morning and the no is 0826613388 and under the name of taj Muhammad watan dost please correct our telephone
December 26th, 2010 at 9:57 PM
please sir our telephone no 0826613388 has been dead from the morning please correct our telephone
December 27th, 2010 at 1:29 PM
asslam.o.Alikum bkhidmay janab officer ptcl ap se guzarish ki jati hai ke hamra brodband connection 1mb speed hai jo ke taqribun 5 month se start hain aur 5 month me se proper 2month chala hoga bare mharbani hamre is problam ka koi saloution nikalia ap ki mher bani umeed karta ho ke ap mari is appeclion jald pori kare gay
December 28th, 2010 at 3:45 PM
To.
Mr.DE,
Ptcl Rawalpindi,
AS SALAMO ELIKUM,
SUBJECT: Complain about our Ary Bazar GODAM number,
SO many times we have complained to DE regarding our two numbers which are 051-5517971 & 051-5513426 Rawalpndi. Since more then two months are not in working.still now we are faceing that problem which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation .
from;
Shamoojee
Saddar bank road , Rawalpindi.
December 28th, 2010 at 3:49 PM
To.
Mr.DE,
Ptcl Rawalpindi,
AS SALAMO ELIKUM,
SUBJECT: Complain about our Ary Bazar GODAM number,complain date 02/08/10
SO many times we have complained to DE dated 02 AUG 2010 regarding our two numbers which are 051-5517971 & 051-5513426 Rawalpndi. Since more then two months are not in working.still now we are faceing that problem which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation
December 28th, 2010 at 11:08 PM
my phone is out of order since months .despite of many complaint no feedback . can u please some thing except to confirm complaint . my pt cl no: is 0298776222 which is needs to correct . my contact no is 03003667424.
This is last forum which i have adopted for redress of my greveance pldo some thing if u can.however do not rely on the reports of lower staff up to D E ok.
December 29th, 2010 at 9:49 PM
Sir,
ap sy ek iltamas hai k ap mera ye number 36532372 teek karwadain plz sir me ny daroga wala EXCHANGE me S.D.O Aabad sahb sy b mila hon or D.O GULAM MUSTAFA sahb sey b bat ki hai magr sab bat karty hain kam nahi krwate ab akhari ye mail hai agr ap bkar dain tu ap ki mehar bani ho gi line tu kharab hai he lekin broadband b kharab hota hai muj sy phly kaha k ap paper jama karwain hum ap ko dasl b laga k dain gy sab koch ho gy connection on ho geya lekin line me sohwr hai or dasl ki b sapeed nhi hai me rozana help line par he phone karta rehta ho agar ab me EXCHANGE me jata hon tu wo ek bat bar bar dorate hain k ap ko bataya tha ab ap he khod sy soche k agr muj sy phly kaha hota tu me connection lagwata help line par phone kar kar k me thak choka hon wo aj kal aj kal khete rehte hain DASL wale sy bat karo tu wo kehta hai k ap ki line me payra metars kam hain ab ap he batao k me keya karon jis DP par mere phone line lagi hai us par or koi b connection nhi laga howa mre or dost b DASL lagwana chahte hain magr mere pas ap ki servis dekh kar wo nhi lagwa rahe agr ap koi propar hal kar dain tu ap ki buhat mehar bani ho gi plz plz
December 29th, 2010 at 9:59 PM
Sir,
AS SALAMO ELIKUM
ap sy ek iltamas hai k ap mera ye number 36532372 teek karwadain plz sir me ny Lahore daroga wala EXCHANGE me S.D.O Aabad sahb sy b mila hon or D.O GULAM MUSTAFA sahb sey b bat ki hai magr sab bat karty hain kam nahi krwate ab akhari ye mail hai agr ap bkar dain tu ap ki mehar bani ho gi line tu kharab hai he lekin broadband b kharab hota hai muj sy phly kaha k ap paper jama karwain hum ap ko dasl b laga k dain gy sab koch ho gy connection on ho geya lekin line me sohwr hai or dasl ki b sapeed nhi hai me rozana help line par he phone karta rehta ho agar ab me EXCHANGE me jata hon tu wo ek bat bar bar dorate hain k ap ko bataya tha ab ap he khod sy soche k agr muj sy phly kaha hota tu me connection lagwata help line par phone kar kar k me thak choka hon wo aj kal aj kal khete rehte hain DASL wale sy bat karo tu wo kehta hai k ap ki line me payra metars kam hain ab ap he batao k me keya karon jis DP par mere phone line lagi hai us par or koi b connection nhi laga howa mre or dost b DASL lagwana chahte hain magr mere pas ap ki servis dekh kar wo nhi lagwa rahe agr ap koi propar hal kar dain tu ap ki buhat mehar bani ho gi plz plz
December 29th, 2010 at 10:04 PM
Sir,
AS SALAMO ELIKUM
ap sy ek iltamas hai k ap mera ye number 36532372 teek karwadain plz 03224303724 sir me ny Lahore daroga wala EXCHANGE me S.D.O Aabad sahb sy b mila hon or D.O GULAM MUSTAFA sahb sey b bat ki hai magr sab bat karty hain kam nahi krwate ab akhari ye mail hai agr ap bkar dain tu ap ki mehar bani ho gi line tu kharab hai he lekin broadband b kharab hota hai muj sy phly kaha k ap paper jama karwain hum ap ko dasl b laga k dain gy sab koch ho gy connection on ho geya lekin line me sohwr hai or dasl ki b sapeed nhi hai me rozana help line par he phone karta rehta ho agar ab me EXCHANGE me jata hon tu wo ek bat bar bar dorate hain k ap ko bataya tha ab ap he khod sy soche k agr muj sy phly kaha hota tu me connection lagwata help line par phone kar kar k me thak choka hon wo aj kal aj kal khete rehte hain DASL wale sy bat karo tu wo kehta hai k ap ki line me payra metars kam hain ab ap he batao k me keya karon jis DP par mere phone line lagi hai us par or koi b connection nhi laga howa mre or dost b DASL lagwana chahte hain magr mere pas ap ki servis dekh kar wo nhi lagwa rahe agr ap koi propar hal kar dain tu ap ki buhat mehar bani ho gi plz plz
December 31st, 2010 at 4:29 PM
GM PTCL Lahore
My Phone#04237530776 has out of order since last few days please issue the order for restoration
January 4th, 2011 at 6:37 AM
To.
Mr.DE,
Ptcl Rawalpindi,
SUBJECT: Complain about misuse of IP.
Respected sir please check IP 202.147.175.54.we rent this IP for cam but Since more then ten months ptcl is not charging it in phone Bill.still now we are using it free.now we are faceing that problem to clase it because when we called to close it to PTCL they reply that they have no record about it.which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation
Regards
Mr Junaid
January 4th, 2011 at 6:39 AM
To.
Mr.DE,
Ptcl Rawalpindi,
SUBJECT: Complain about misuse of IP….
Respected sir please check IP 202.147.175.54.we rent this IP for cam but Since more then ten months ptcl is not charging it in phone Bill.still now we are using it free.now we are faceing that problem to clase it because when we called to close it to PTCL they reply that they have no record about it.which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation.
Regards.
Mr Junaid
.
January 4th, 2011 at 2:09 PM
Sir,
it is useless to complaint by mail bcause u didnt lookforward the applicatins witch u recive by hand. our ptcl no o62-880036 is dead from a year. we send u many complaints letters but failed. your service is too bad for responding complaints.
thanks
January 6th, 2011 at 9:25 AM
Assalam-o-alikum
Respected sir,
I am student medical. I took student package 2 days ago but it does not work properly. I have to see many videos of surgery from youtube & yahoo but both these sites could not access the internet sometimes. So I request you to resolve my problem as soon as possible. I shall be very thankful to you for your this act of kindness.
Dr.MUHAMMAD AWAIS SAJID
January 6th, 2011 at 12:11 PM
dear sir, my telephone number is 0423-6663037 out of order last one week, please help us,
January 7th, 2011 at 7:07 PM
Phone is out of oder 021-36950558
0321-2822358
January 8th, 2011 at 2:20 PM
Islam Chowk Sector 11 ½
House # 748 Warsia Colony Orangi Town
Karrachi
PTCL
January 9, 2011
To,
The Director,
Dear Sir:
Respectfully I Say that I am a user of PTCL Broadband at my shop from 17/10/2010 and till today 02/01/2011 with many problem only 10 days it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW
FROM LANDLINE 1218
Date 17/10 19/10 20/10 21/10 22/10 23/10 24/10 25/10 26/10 27/10 28/10 30/10 14/11 15/11 16/11 11/12
C.no1 127 103 78 89 35 11 79 28 &
10 73 73 73 44 44 44 08 76
FROM OFFICE
Date 20/11 22/11 25/11 27/11 29/11 30/11 02/12 13/12 14/12 18/12 20/12 22/12 23/12 24/12 03/12
C.no 05 02 06 08 08 06 04 09 07 06 06 04 12 05 02
Sincerely,
Kindly focus on my complain & I will very thankful to you for this act of kindness.
MY INFORMATION
Irfan Warsi
Landline # 0213-6761086
Cell # 0312-3332973
C.N.I.C # 35201-1263896-9
Karachi
January 8th, 2011 at 2:22 PM
Islam Chowk Sector 11 ½
House # 748 Warsia Colony Orangi Town
Karrachi
PTCL
January 9, 2011
To,
The Director,
Dear Sir:
Respectfully I Say that I am a user of PTCL Broadband at my shop from 17/10/2010 and till today 02/01/2011 with many problem only 10 days it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW
FROM LANDLINE 1218
Date 17/10 19/10 20/10 21/10 22/10 23/10 24/10 25/10 26/10 27/10 28/10 30/10 14/11 15/11 16/11 11/12
C.no1 127 103 78 89 35 11 79 28 &
10 73 73 73 44 44 44 08 76
FROM OFFICE
Date 20/11 22/11 25/11 27/11 29/11 30/11 02/12 13/12 14/12 18/12 20/12 22/12 23/12 24/12 03/12
C.no 05 02 06 08 08 06 04 09 07 06 06 04 12 05 02
Sincerely,
Kindly focus on my complain & I will very thankful to you for this act of kindness.
MY INFORMATION
Irfan Warsi
Landline # 0213-6761086
Cell # 0312-3332973
C.N.I.C # 35201-1263896-9
January 8th, 2011 at 6:09 PM
dear sir, my telephone number is 0423-5221267 out of order last one week, please help us,
January 9th, 2011 at 1:56 PM
salam my name is noor ahmed i have applied for new connection fews days ago, im frm disttic badin,but still no respons from my exchange office (matli)please take action againts them
January 11th, 2011 at 11:27 AM
sir my ptcl 04235820606 is dead since August…please please please theak kar do…kafi complaints karwa chuka hm. par abi tak theak nahin hua.
January 12th, 2011 at 2:29 AM
sir, my telephone No.0928-623325 is dead since from 7 days.the line man of this area,Mr.Gul Faraz khan bot take keen interest as he is interested in money.However it will requested to correct my number please.I shall be thankful of PTCL.thanks
January 13th, 2011 at 10:00 AM
A phone number 0928-623325 is dead since from last 9 days. i record a complaint severally but in vain.telephone is restored for 2 or 3 hours, and then again dead.as per my knowledge the supervisor Ishaq Khan and line man Gul Faraz Khan deliberately do that. please meet my Grivences,as may be i am wrong.
January 14th, 2011 at 12:54 PM
The Director Ptcl,
Dear Sir:
Respectfully My phon number 02135043449 I Say that I am a user of PTCL Broadband at my house from 17/12/2010 and till today 02/01/2011 with many problem only 2 month it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW. i’ll be highly thanks full of your cooperation .
January 14th, 2011 at 1:00 PM
The Director Ptcl,
Dear Sir:
Respectfully My phon number 02135043449 I Say that I am a user of PTCL Broadband at my house from 17/11/2010 and till today 14/01/2011 with many problem only 2 month it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW. i’ll be highly thanks full of your cooperation .
January 14th, 2011 at 7:54 PM
AOA Sir,
My telephone is not working since last week . so it requested to you that kindally have a look on my line telephone no is 04237831323.
ch faqeer mohammad.mobile no is 03455224942
January 14th, 2011 at 9:29 PM
TUM NE PTCL K LINE MAN SE PANGA LIYA HAY
Sir, My telephone NO.0928-623325 is dead from last several days.I complaint on 1218 also.Lineman and supervosor is not take keen interest in their duty specially in my case. Therefore it is most humbly request to correct my phone number please.I shall be thankful of PTCL…P A K I S T A N.
January 17th, 2011 at 10:50 AM
dear sir with respect. i am BA students.i took students 1MB packag last month ago but it not work properly . Than i request for 4MB 26/12/2010 but not pot chang when.dear sir plz connection my bill last month and pot chang and solved this problem. ph 2791111.
January 18th, 2011 at 1:54 PM
To,
D.E.Azizabad Exchange
Sir, my broad band internet service no. 3667495 has stalled on 15th January 2011 which is still not active. you are requested to please take necessary action on my complaints No. 390 dated 16-01-11 and 389 dated 17-01-11.
Waiting for your action/reply.
January 21st, 2011 at 12:49 PM
subject complain for 0457372317
dear sir, my above mentioned phone no. is not working last 10 days. plz make possible its working. i m v.thankful to u.
January 21st, 2011 at 10:04 PM
General Manager (Phones)
Karachi,
dear sir,
ptcl sending me contineously bill Of Telephone No. 32589160. bill shows that a conncetion was installed on 29.09.2010. would you believe that upto today 21.01.2011 no one from ptcl side even a line man has not visited to us for the
new connection. i myself visited so many times to the concerned DE to please do not send bill untill a new connection is installed and he always promised that you will get the connection by tomorrow. i am realy in shock that no one is taking notice of my complain, where should i go for my complain. can any ptcl officer take action that without providing telphone connection, why bils are sent. i am hopless but still hoping that someone will read this complain and resolve the problem.
thanks
zubair
January 22nd, 2011 at 2:55 AM
Dear Sir,
My exact name is SHAHBAZ IHTASHAM.But i get bill by name SHAHBAZ ITSHAM.
Spellings of IHTASHAM are wrong.
My ID Card no is 34603-0100838-3
Fax No is: 4568877
Address :Murray College Road H/N 4/354 Sialkot.
January 23rd, 2011 at 9:20 PM
SIR THERE IS A PROBLEM WITH MY PTCL LINE TO THIS REASION MY PTCL BROADBAND NET SPEED IS TOTELY SLOEA MEAN OF DEAD.PLEASE CHECK THIS PROBLEM.
THANKYOU……..MY PTCL NO IS 04237932313
January 24th, 2011 at 11:15 AM
Sir, I always found my telephone number 091-9216504 disconned from the last two months I think so that switch room is attentially teasing me please take the serious note against the responsible person and assure the restroration my telephone number 091-9216504
January 25th, 2011 at 8:34 PM
To The Director
Dear,
Sir,
MY Phone # 051-5472218 is being constantly dead and i have complained many times on your Westridge PTCL office and its phone no.5470034 and also to our Line man on his Personal Mobile no. but he also did’t nothing this has happened to my phone several times.
Please Kindly Do something for our Phone No. we will be thankful to you
Yours faithfully,
MUHAMMAD NAWAZ
I Live in RAWALPINDI/Siham Road.
January 26th, 2011 at 7:15 PM
sir my ptcl number problem .plz coreect my ptcl number . iam wating for your respons.
January 27th, 2011 at 3:19 PM
Dear, I have ordered for PTCL broadband almost four to five months ago, which was later been canceled by me. The problem is that my order has not been canceled completely. I have visited Samnabad exchange Lahore several times but all in vain. Also my ptcl is now off for several months Kindly solve my problem and disconnect my phone.
thanks a lot
My phone number is 0423-7588301
By name of : Ashiq Ali
January 29th, 2011 at 3:58 AM
Why do Evo speed sucks bad!! Im an Evo user and the speed im getting is not the speed i have been promised at all doesn’t even come close to it.
on a daily biases now the speed im getting from THIS HORRIBLE CONNECTION CALLD EVO is compared less than Dial up speed, I have complained many many times
seems to me PTCL either dont want to fix the problem or cant.
Alas im changing my connection and going with another ISP , the only thing i regret is I should have gone with another ISP earlier instead wasting 2k rupees every month on a fail ISP Company with a fail Internet Speed
PS:- Complaints dont work well on PTCL they dont understand that language, instead of complaining just close whatever service your using and go with another company now when PTCL starts losing customer’s AKA “Money” then that’s a language they truly understand
February 3rd, 2011 at 12:28 PM
dear sir, i have requested you to activate my international dialing. you gave me the code, but it is not working. please activate my international dialing by youself. my no is 091-5273006
February 3rd, 2011 at 5:48 PM
Hey .. i tried calling on this number.. but it didn’t work for me.. can you give me some other number??
Thanks
Nirwan
February 4th, 2011 at 9:54 PM
my phone # is 0726-576112 and i am facing problem in DSL(connecting to internet ) form last two weeks and i have also complained to but it dosen’t works, is there any one who can conway my this message to ptcl head office and get solved my problem . please
February 4th, 2011 at 10:01 PM
sir, my phone # is 0726-576122 and i have DSL ( internet connecting ) Problem in our area please solve my this problem.
i shall ever remain thankfull to you
jamal
February 6th, 2011 at 3:10 AM
Dear sir,I am a medical doctor by profession,i am serving as Medical Officer incharge of a BHU Jalbai (Distt Swabi)a remote area in KPK.I myself belong to peshawar but i am serving here to help those people who are faraway from health facilities.As you know sir being a doctor study is very important but here no books or library is avalible,for that reason i have a DSL connection,but my Phone is dead since one month,i have admitted complaints so many time but no one is ready to help me,therefore i am writting this letter and request that please do something about my problem,i shall be very thankful,and will continue my studies.
my phone #0938-537019
February 7th, 2011 at 2:50 PM
sir saalam mera ptcl dsl 1mb wala pkg ha par iski speed ny a rhy 27kb ati ha bas 2 month h gy han par ptcl waly ny ay plz pz plz plz plz kuc reham karo ham par sir plz
February 9th, 2011 at 1:15 PM
kese ko pata hay smtp server seting keya hay ?
mujhay email kar ne hay bulk email say to wo nahe ho rahe plzzz kese ko pata hay to mujhya bata day arshadsuri@hotmail.com par
February 9th, 2011 at 2:56 PM
sir saalam mera ptcl dsl 1mb wala pkg ha par iski speed ny a rhy 30kb ati ha bas 2 month h gy han par ptcl waly ny ay plz plz plz kuc teeeak karo sir plz
February 11th, 2011 at 2:04 PM
sir my telephone line is dead from 2 to 3 days i complained,and corrected but from yesterday phone is again dead. kindly check our phone line.
ph no.
0515774953.
mohan pura
Rawalpindi.
February 12th, 2011 at 4:37 PM
dear sir we had taken dsl connection 17 days ago but the ptcl officer told that internet speed will not be good so we need to change telephone number and replace current telephone wire with fiber optic cable. And we have applied for that but unfortunatly still no response and we are suffering from internet disconnection.. so it is request that kindly change our ptcl number along with fiber optic cable…
thanks
asif
address shahbaz commercial-2 lane-4 phase-6 plot 14-c off-26th street. defence karachi
February 13th, 2011 at 6:36 AM
Assalam-O-Alekum I m Danish Ali Burney, Sir main lines are Exchang ka user hoon main ne brod band 4 Mb conection lia hui aur taqreeban 2500 se 3000 ka bill per month pay karta hoon.
Sir mera phone maheene main 1 se 2 martaba lazmi dead hota aur kabhi 6,7 din aur kabhi 15,15 din tak bund rehta hai kabhi line main shor aarha hota hai kabhi net nahi chal raha hota main Lines Area exchange main complain karwa karwa kar preshan hogaya hoon jahan se mera conection laga hua hai wahan koi DP ya box nahi laga hua hai baar baar taar toot jata hai
please meri poblem solve karwadain main aap ka ahssan mand rahoon ga shukrya
February 13th, 2011 at 7:08 PM
dear sir
my telephone is not working in 2 days.i have complaint lan man.but no action.teiephone is no dail tone.I am journalist i am very worry.pLz cheked very fast.I will be very thankfull for this kindness.
Muhammad Amjad
0333-7675505
February 13th, 2011 at 7:10 PM
Sir my inter net service Landhi twon area c 1 landhi no 2 karachi ke net service khrap ha dsl officer ko compilin karo to wo bol ta hai ka is gha g poll nai ha jha sa ap ko dosra peyar dha
February 13th, 2011 at 7:17 PM
dear sir
my telephone number 066-2701607 is not working.I have complaint local lineman but no action.my telephone have no dail tone.I am journalist in Ali Pur.I am very worry.PLZ check this complaint very fast. Plz order to check my system.I will be very thankfull for this kindness.
Muhammad Amjad
066-2701607
0333-7675505
February 14th, 2011 at 11:46 AM
dear Sir,
my telephone is working.thank you
Muhammad Amjad
066-2701607
0333-7675505
February 14th, 2011 at 11:55 AM
sir saalam mera ptcl dsl 1mb wala pkg ha 2 month ho gy han par abi tak koi bill nahi aya. plz plz plz kuch karo sir plz.no(0544211792)P.o Gujjar,Teh Pind Dadan Khan,Distt Jhelum
February 14th, 2011 at 12:38 PM
Our ptcl number 021-34975736 is not working properly since a week, we have chagned telephone set, box etc but the problem is still the same, when we dial it gives beep but the set does not, it is silent.
please resolve the issue.
Riaz Hussain Abro,
02134975736.
0300 7058754
February 14th, 2011 at 4:13 PM
sir mere ghar main do phone lage howe han aik par dsl chal raha ha aik ka number ha 2522401 And dosre ka 2522548 ha jo k dono khrab han aik ki line main shor ha dosra ded ha 1218 And local office main kafi daffa complain karwa chuka hoon mager koi amaldaramd nai howa ap se guzarish ha k mere phones ko jald az jald theek karwain shukria
February 17th, 2011 at 11:09 AM
sir mere ghar ka phone 021-36972998 khrab hai. Iss line main line tune nahin aa rahi. 1218 And local office main kafi daffa complain karwa chuka hoon mager koi amaldaramd nai howa ap se guzarish ha k mere phone ko jald az jald theek karwain shukria
February 17th, 2011 at 2:19 PM
It is to inform you that we have been trying to solve our PTCL problem in this reguards.we have complait at 1218 and our area exchange. but no result was found kindly look into this problem and solve our matter.
Thnks.
Waiting for your early reply in this reguards
Mohammad Safeer Raees
Telephone Complaint # 36667159
Contact number # 36762384
February 17th, 2011 at 2:52 PM
tumhari maa ki ping sahi games ki kuss main war gya ghai L
February 17th, 2011 at 6:42 PM
ptcl………………our phone have not clear voice capacity…………line has a proble .plz repare it ph no,,,0556818677 in kamoke gujranwala
February 19th, 2011 at 11:48 AM
dear sir,
my telephone number is not working.i have complaint allready but no action.please chek this number.
thank you
Muhammad Amjad
066-2701607
0333-7675505
February 21st, 2011 at 4:35 PM
maine studendts form apko send kya leken apka koi bhi jawab mujhai nahi mila plz ap 0938272584 k number ko student package par set kardo.
February 21st, 2011 at 6:01 PM
qismatgul2000@yahoo.com this is my id send bill on this
February 22nd, 2011 at 12:22 PM
salaam sir m a citizen of Peshawar Pakistan i did alot of complaints but still no response if this is the system so its so cheap my landline iz nt working from last 6 months billz are on time bt for wht should i pay when there iz no service its 0915271965 do some thing thanks then i,ll b able to submitt my bill
February 24th, 2011 at 1:07 PM
Assalam-O-Alekum I m AFSHA sir Landhi Exchange ma Your Sorry, Maxcom services are not yet available in your area
February 24th, 2011 at 3:43 PM
my telephone has not working from the last 6 months i submit a lot of complaints throug different ways what ever u have offered to us. But there is no respose to reselvod my probelm. My telephoe no 091-2910017 is still not working. therefor I request to reselvod my problem.I am waithing for your reply.
NMohammad Ilyas
Phone No.091-2910017
Cell 0300-5968517
February 24th, 2011 at 5:01 PM
sir this number 04235820606 is dead since 31 january . please check it out…please jaldi theak kar dena ….please please please
February 24th, 2011 at 8:19 PM
sir my name is humayun . p 133 gulshan e rhman sitana road fsd . sir my phone continuously dead for many days . i complained in customer services but i got no out put .
February 25th, 2011 at 12:45 PM
Subject: NEW CONNECTION PTCL 068-5700269.
R/sir
I went to collect your attention for my following Problems.
I have applied for new connection on 16, October 2010. And no, 068-5700269, already awarded me from your franchise point but unfortunately I can’t get connection yet when I asked responsible persons. They direct refused me that at all presently they can’t provide any new connection.
I am surprised that your department are refusing to provided this facility. Please took this matter hopefully I will meet my request with you kindly action.
Thanks
Shahzad Rafique
Ali Town, Sadiq Abad
February 25th, 2011 at 1:11 PM
SIR landhi Exchange Bldg Landhi 89 Karachi sir landhi no 2 area c/1 ma fiber optics services not available in your area so pls my area C/1 landhi no 2 ma provides fiber optices services in my area.C/1 landhi no 2 karachi
February 25th, 2011 at 4:08 PM
ye ptcl or hamare sadar zardari main koi frek nhi hai jo merzi ker lo inho ne wohi kerna hai jo in ka dil chahe ga main net use kerta hoon comlain kerwa kerwa kerin ko to ferk nhi para ii think wo time door nhi jis terha egyt or behrin main inklaab aya hai yahan bi aye ga ab kion ke jab her koi apna account bharne ke chakar main hai ager awaam kuch kere to kehte hain k in pai lathi charge kero or shelling lakin ab yahi umeed rakho ke jald inklaab aye yahan bi nhito yahan jo ho raha hai mera nhi khiyal ke ye pakistan ko salamat rakhe gain ye bas ye jante hain ke amrica ki ghulamikis terha kerni hai or kis terha pakistani logo ko un ke haan baich ker pese lene hain ager yahan in ke maa or bete hote to ye bi rote jis terha hamari awam roti hai God bless Pakistan zindabad or hamare hukamran murda bad
February 26th, 2011 at 9:32 AM
My humble request:
In 2010, I deposited money and put a new Land line phone(902-462-373) at my house in Mardam (KPK). Shame for PTCL, that until this day Feb-26-2011, I am paying all my bills but the phone is not working. Neither I can make call nor I can receive a call, and as such I am using Cell phone. As I am in USA and not able to knock the door of PTCL office every day, even my wife called the office and no body is fixing the issue. I don’t know when the Operation Manager will know that there is an issue. Is it a way that they are working and claiming the salary. OH MY GOD.
February 26th, 2011 at 11:05 AM
dear sir
my telephone number 0213-4519516 is not working.I have complaint local lineman but no action.my telephone have no dail tone.PLZ check this complaint very fast. Plz order to check my system.I will be very thankfull for this kindness.
khawar lashari
0300-2717420
February 26th, 2011 at 11:45 AM
dear sir
my telephone number 0243-613079 is not working.I have complaint local lineman but no action.my telephone have no dail tone.I have job in National Highways & Motorway Police from Khairpur Mirs. I am disconnect since 15 days.Iam complaint on your help line on-1218.my complaint no.4-dated 14-02-11.but no action.I am very worry.PLZ check this complaint very fast. Plz order to check my system.I will be very thankfull for this kindness.
0243-613079
0331-3112084
February 26th, 2011 at 1:38 PM
Salaam,
Mera number 37466655(Amjad Saddique) pa DSL(1MB) chal raha hay.Ptcl k new pekege k Tehat
main na 15Feb2011 ko apnay conection (1MB) ko 2MB main convert kernay ki applecation de thi.Lekin abhi tak mera 2MB nahi howa.ptcl Exchang walay bar bar pata kernay k bawjood yahi kah rahay hain k ap ka Connection Hod he 2MB main convert ho jay ga.
Aj 26 Feb 2011 tak mera Connection 1MB he chal raha hay.plz isay 2MB main convert kia jay.
Thnx.
February 27th, 2011 at 8:48 PM
my internet light is not stable…….it will only appear for 20 or 30 minutes………and then it will be offed…..i always face this problem…..so wat da hell is this……plz do something other wise i ill cut it off……..i have to do many assigments works on it……but the light not remains for longer time………..plz plz do something………it will causing very big tension in my mind…….cell# 03329267105
February 28th, 2011 at 4:28 PM
sir mera bill bhot araha hai 1mb ka pakage hai aur 1900 rupee bill araha hai plz check karay…
March 1st, 2011 at 3:12 PM
yar mei aik gta sanandreas ka server bana raha hon to us ke like mujhe us server ko port forward karna parhe gaa plzzzzzzz mujhe admin ka password bata de 2 din baad change kar dena plzzzzzzzzzzzzzzzzzzzzzzz
Mujhe mail karden mera ip hai 192.168.1.2 aur mera default gateway hai 192.168.1.1
plzzzz mere problem solve karen plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
March 1st, 2011 at 10:16 PM
my ptcl number 34011843 not working since 3 t0 4 months….it has no dial tone……plzz rectify my problem as soon as possible….i want to use new ptcl packages
March 2nd, 2011 at 8:01 PM
asalam o alikum
sir i have applied for new connection on 21 feb and pay
all my dues (demad note, extra wire charges ) but they
not uptill now arrange me ptcl connection. i call the
athorties several time but no resuts.
plz sir i will b thankfull to u if u solve my problem.
ph no: 0995319414 (haripur)
thanks
mob no: 03005208380
March 4th, 2011 at 3:23 AM
Salam.I m using micronet DSL on PTCL phone lline number 051-4846944, i am facing problem in connectivity , i complaint to my DSL assistant and they told me that there is problem form PTCL side . According to their statement there is STATIC CHARGE in my phone line that is why i am facing this problem. Than i call to PTCL complaint center and one of your representative reject to register my complaint because according to your representative My phone line is OK. I request you to please repair my phone line and remove all kind of problems specially STATIC CHARGE . Thank you
Muhammad Ali
0333-5543086
March 5th, 2011 at 1:24 AM
Subject: wave my all dues last month and close my PTCL accoutant
R/Sir
i would like inform you that I am Faisal My CNIC No 4230108477183 and PTCL NO 021-34854049 and my Address House no 71 Amil Colony Jamshad Road Karachi.
Sir, my ptcl line is not activate from last 8 month and also not activate my DSL connection with smart tv device.so many time complain in your customer service center but not reply but i receive bill in your side with all charges.
In 6th Jan 2011 i was return DSL device with smart TV device and i have receiving latter from ur PTCL office. but last month i receive bill with all dues including DSL and TV device charges for the month of jan 2011.
kindly consider my request and wave my all dues from Aug 2010 to Feb 2011. and close my ptcl connection as soon as possible
Regards
Faisal
March 5th, 2011 at 1:27 AM
ubject: wave my all dues last month and close my PTCL accoutant
R/Sir
i would like inform you that I am Faisal My CNIC No 4230108477183 and PTCL NO 021-34854049 and my Address House no 71 Amil Colony Jamshad Road Karachi.
Sir, my ptcl line is not activate from last 8 month and also not activate my DSL connection with smart tv device.so many time complain in your customer service center but not reply but i receive bill in your side with all charges.
In 6th Jan 2011 i was return DSL device with smart TV device and i have receiving latter from ur PTCL office. but last month i receive bill with all dues including DSL and TV device charges for the month of jan 2011.
kindly consider my request and wave my all dues from Aug 2010 to Feb 2011. and close my ptcl connection as soon as possible
Regards
Faisal
March 6th, 2011 at 10:09 AM
The General Manager,
PTCL,
ISLAMABAD.
Subject: COMPLAINT REGARDING DSL CONNECTION.
Sir,
It is stated that I the undersigned (owner of PTCL # 071-5692438), has been facing great inconvenience to use the DSL connection i.e. Internet is not functioning properly and from time to time it becomes disconnect since last Two month. In this connection, I have complained on different dates on complaint # 1218, but the needful has not been done so far. It is worth requested to please consider my genuine complaint and the concerned staff may be directed to do the needful as soon as possible to work out on the same. In view of above stated facts, it is mentioning that the concerned staff is not taking interest to resolve the subject complaint/problem.
Thanks,
Yours sincerely,
Muhammad Anwar Bhatti
Phone # 0301-3719424
0312-9131964
0341-2191809
March 7th, 2011 at 5:02 PM
Dear Sir/Madam,
Subject: On line Payment/Duplicate Bill for Telephone N0.34961703, Karachi
I am interested in paying my above telephone bills (Land line)on line and retrive a copy of the current Bill as and when needed.
However when ever I input the Telephone # and Account ID 1214961703,
the following message is received” No records found”
My telephone is working and I paid all the dues in February 2011
Please look in to this matter and advise me as soon as possible, enabling
me to pay the bills on line.
Thanks and regards,
Muhammad Abdullah Khan
Flat D 3/5, Maymar Garden,
Gulshan E Iqbal, Karachi
March 8th, 2011 at 1:52 PM
sir ! maine ap broadband order liya tha ar mery pas ahi tk nhi aya hai,plz send me fastly
March 9th, 2011 at 11:16 AM
FOLLOWING TELEPHONE LINES OUT OF ORDER FOR THE PAST 6 DAYS – NO ONE CAN HEAR.
1. 35303237 BRI LINES
2. 35303255 BRI LINES
3. 35303259 BRI LINES
4. 35303261 BRI LINES
5. 35860179 LAND LINE
6. 35302956 DSL LINE WITH 4 MB CONNECTION – NO SRUFING – NO EXCESS SPEED RECEIVED LOWER THAN 1 MB
YOU ARE REQUESTED TO PLEASED HUMBLY PURSUE THE CASE – OUR EXCHANGE LOCATED AT CLIFTON KARACHI –
THANK YOU
ABDUL JABBAR
0321-8201919
March 9th, 2011 at 7:07 PM
R/sir
with bad luck i m also the ptcl user with fone no. 0938222318 which is dead from about 6 six months i m tired to go daily to ptcl office and meet personally with the SDO AND DE they ve given me diffrertn dates to come to cheek my line but all the shit even i personally call the GM ptcl for peshawar region on 03005855543 but in vain can some tell me where i go and where i ve to complaint about the ptcl office in swabi plz help me
MUHAMMAD SAEED
CELL 03459692477
March 10th, 2011 at 8:31 PM
Sir
I used PTCL Brod Band. My Current Connection Speed 6Mb but providing PTCL 4MB. Sir I ask PTCL Employee he is didnt Here me Please solve my problem.
Thanks For you
Faisal Saleem
My Phone Number 36623810
March 11th, 2011 at 10:31 PM
what is the slogan of ptcl plz give better service to user about 3 weeks my brodband service is incorrect
March 13th, 2011 at 4:08 PM
Respected Sir,
My PTCL No is 0524568877 on my name but spellings of my name
are wrong from first day.
I request you to please solve my problem.
Wrong Name on Bill: SHAHBAZ ITHASSM S/O MIRZA RAIZ
Exact Name : SHAHBAZ IHTASHAM S/O MIRZA RIAZ
I am attaching my ID copy for your vision.
Thanks in Anticipation.
Best Regards,
Shahbaz (SIALKOT)
ID Card No: 34603-0100838-3
March 14th, 2011 at 1:07 AM
hamara ptcl no bohat din ho gaye hain dead hai plzz theek kr dain
March 14th, 2011 at 12:43 PM
Plz meary ghar ka No 042-35896291 theek karwa day, buhat mehrbani hogy.
03008405027/
March 14th, 2011 at 11:29 PM
DEAR SIR,
ASSALAM-O-ALAIKUM,
I am Muhammad Atif owner of p.t.c.l 0938430400.
I am fom ismaila swabi and send you message about D.S.L BROADBAND INTERNET.
In our location/village ismaila swabi P.T.C.L / D.S.L still not launched,
I am agree about their speed and performance and our our friends.
Please kindly provide a D.S.L service in our location which is ismaila swabi and my contact number is 03329043396/0938430400 for further …
In nearly locations this service also launched from last 2 or 3 months approx.
I will be thankful to you that P.T.C.L provide this service in our village in student packages.Kindly forward my request quickly as per second like broadband speed,
Excuse me and apologize me for any mistake/blunder.
THANK YOU,
your’s sincerely,
Muhammad Atif,
March 16th, 2011 at 6:50 PM
sir.aaj say 2 month pelay men ny line fone aur dsl lagwaya sir mera problim ye hy k fone aur dsl dono sath nahien chaltay fone ka conection nikal doon to dsl chalta hy bohat slow fone ka conaction lagadoon to dsl nahin chalta bohit dafa complaint ki lakin koi bi tas say mas nahi hua 2month tak problam hal nahien hua aap he bataien keh kia kariean tang aamid bjang aamid kia aap sono gey ya aap sy bi aupr gana pry ga……shukria……
March 16th, 2011 at 7:22 PM
Dear GM,
I want to bring in your notice that for the last two months our telephone (0928630040) and also internet facility is out of service. The reason behind this is that some one has been stolen main telephone DP ( which distribute telephone connection among more than 10,000 user). Please take in consideration this serious problem.
Dr Nawshad Muhammad
March 17th, 2011 at 12:21 PM
salam
dear sir mere internet ki downloading speed slow arahi hai jab me na lagwaya tha tab 1.76 mbps or ab 430 kbps hai…plz sir or youtube bhe bohot buffering kar rahi hai……plz mera internet connection check karyn….
my landline number is 0423714140…thank you….
March 17th, 2011 at 4:01 PM
My Tel: no: 022-3892376 Faulty Since Last Tow Weeks
I complaint again & again local Exchange Tando allahyar
Thanks
Muhammad Shoaib
Cell:-03088336661
March 17th, 2011 at 4:08 PM
My Tel: no: 022-3892480 Faulty Since Last 5 days
I complaint again & again local Exchange Tando allahyar
Thanks
Muhammad Asim
Cell:-03323996328
March 17th, 2011 at 6:38 PM
ASSALAM O ALAIKUM Sir mai ne dsl 0543-554228 pe lagwaya howa hy jo 7 dino se khrab hy compalaint karwai thi DSL office 0543-550444 se phone karte hyn k aaj apka dsl theek ho jae ga magar koi theek karne nhi ata hy apse guzarish hy k mera DSL theek karwa dein.
March 18th, 2011 at 5:31 PM
pls my ptcl phone # 041-2560678 hai or mara dsl connection tha.main nae apna dsl connection 22 dec-2010 kao close karvo dia tha ptcl ka numanda ka khana per ka ap aga 22 dec ko dsl connection band karwata hai to app ko sara month ka charges nai bill ma laga ga but our bill issue then dsl ka sara month dec-2010 ka sara bill bajawa dia hum na request be kee lakhin kasi na bill correct nahi kia abhi tak koi bill nahi dia if bill not correct please our ptcl connection disconnection .
thanking you
cell #.0323-6097983
March 18th, 2011 at 5:34 PM
pls our ptcl # 041-2560678 i want to our phone disconnection pls disconnection our ptcl phone # 041-2560678.
MUHAMMAD RIZWAN
0323-6097983
March 19th, 2011 at 12:07 AM
plz start my dsl line net on student package and also start my pakistan package and there is some distrubance in the line this complain i have lodged on the complain centre still up to date no any issue have been solved
March 19th, 2011 at 9:23 AM
salam….i m fahim from bannu .our landlind line (PTCL) is dead since night.As you know that mobile operaters are still not working here, so the only way of the communication is PTCL landline.this is request to you to fix our PTCL line on priority basis.
The phone No is :0928-621444.
March 19th, 2011 at 2:18 PM
sir i already paid my bill but my phone NO 04237117450 still dead .and no incoming and non out going plz solved my complaint it will your kind regard to me. your fatihful mahmood butt 04237117450
March 19th, 2011 at 2:24 PM
sir our phone no 0437117450 is totally dead .but we already paid the ptcl dues.plz take necessory action to solve my complaint it will ur great regard to me hamid butt 04237117450
March 20th, 2011 at 5:08 PM
i am a ptcl subcriber and want to updagrade my one mb to two mb
March 21st, 2011 at 12:40 PM
DEAR SIR,
MANY NETWORKS SHOWING MESSAGES WHICH SHOWING OUR MENTALITY AND SYSTEMS TO OTHERS, PAKISTAN IS A MUSLIM COUNTRY AND MACHINERY IS ALSO MUSLIMS. OUR GOVERNMENT CAN KEEP CHECK OVER OUR SYSTEMS AND POLICIES.
THESE MESSAGES OR SLOGANS SHOWING ON NETWORKS AND ADS.SHATTER THE GOVERNMENT PEACE SYSTEMS. EVERY BODY KNOWS THAT WHAT IS GOING ON WHAT IS HAPPENDING. SO ITS THE DUTY OF THE GOVERNMENT OR GOVERNMENTALS INSTITUTIONS TO LAUNCH AND EXPOSE BAD PEOPLES AND FACTORS. SO IF MY OPTCL HAVE AUTORITY, PLZ STOP THESE ADSSSSSSSS.GO MONEY OR GO FOR COUNTRY……PAKISTAN……..ITS JUST MY SUGGESTION………ON MY PART I FEEL BAD THAT SOME BODY GO AHEAD FROM GOVERNEMENT …………..OK……….ALLAH HAFIZ PAKISTAN ZINDA BAAD.
March 21st, 2011 at 12:45 PM
SIR,
MY TELEPHONE NO.091-2040868 IS DEAD SINCE LAST 15 DAYS.
PLZ HELP ME…………..THANKS…….
MY CONTACT NO IS 0321-9133313
NADDEM ANWAR
March 22nd, 2011 at 8:40 PM
i want to disconnect my phone no is 0938212045
my self number is 03437450536,reply me
March 23rd, 2011 at 11:02 PM
please set my dsl connection dsl not work properly 10 min working and 10min not working i will faceing this problem 7 days plz solve my problem
MY NUMBER IS 0915202499
March 24th, 2011 at 10:56 AM
Despite of my net complaint I am still waiting optcl for repair of my phone,
I know that yester day they were busy in WI VS PAK match, Plz Avoid Todate Match and make some effort to make me online.Thanks
plz Naz r e Karam my dearest optcl.
091-2040868
March 24th, 2011 at 11:14 AM
I AM GLAD AND GRATEFUL, THAT MANY ANTI PAKISTAN SLOGANS AND ADS HAVE BEEN REMOVED FROM NET.HOWEVER, STILL SOME AD COMPANIES (SIGN BOARDS OWNERS) SHOWING ANTI PAKISTAN SLOGANS AND ANTI PEACE COMMENTS.
THEY SHOULD BE KEPT UNDER OBSERVATION.BAD PEOPLES ARE CORRUPT BUT NOT MUSLIMS.PAKISTAN MEANS THE LAND OF PIOUS PEOPLES………THEIR RULERS, PEOPLES, MASSES, PLACES ARE POSITIVE IN NATURE BUT NEED SOME COOPERATION FROM THE PEOPLE OF PAKISTAN. I WE CANT CONSTRUCT, PLEASE NEVER INJECT NEGATIVE MINDED POISON.
PLEASE EXPOSE ISLAM MERITS, BENEFITS ANS SYSTEMS.
WHEN WE FOLLOW THE MECHANISM OF ISLAM THEIR IS NO NEED OF ANY……..DEFAMED ADS AND SIGN BOARD………………..PLEASE REMOVE ALL ANTI SLOGANS SIGN BOARDS.
AS IT HURT ME…………………..AND……THE HURT EVERY MUSLIM…..WHO LOVE PAKISTAN …………..PAKISTAN ZINDA BAAD………
March 25th, 2011 at 2:39 AM
PTCL KI MKC RANDI KE BACHO GAND MARWAO TUM SAB BC 3 MONTHS SE NET MA CHUDWARAHA HAI AUR TUM BC HAMARI GAND MAAR RAHEY HO :@
MERA NET SAHI KARO BHARWO
March 25th, 2011 at 10:05 PM
Dear Sir,
Phone is Dead Since Last 20 Days……….
Complaint on 1218, computerized, No Response
Today, again Complaint No-2 recored, Waited for Line Man………but no response.
Humpbly request that plz………….repair my phone.
Although all staff is busy in World Cup amusement. But Customers are also waiting for U.
NET COMPLAINT CELL IS ALSO TAKING PILLS………AS MANY CUSTOMERS ARE ABUSING THEM AND THEIR BAD LANGUAGE IS SHOWN ON TH NET………………ITS MEANS THAT OUR COMPLAINTES ARE JUST A FORMALITY AND SITE IS TO FORMALITY…..ANY HOW GOD KNOW BETTER…………..ALLAH HAFIZ OPTCL
091-2040868 (0321-9133313)
March 27th, 2011 at 4:25 PM
still phon is daided
March 28th, 2011 at 12:03 AM
to the genral maneger ptcl
sir
i allready submited an application for deactivate my dsl dsl tv conection but my request is not full filled.please take neccessory action for my request 04237117450
mahmood butt
March 29th, 2011 at 10:14 AM
My ptcl no in (0855-641368)is out of oder fromseven mouths in panjgur.
March 29th, 2011 at 12:44 PM
SIR, SUBJECT:FINAL NOTICE
MY PTCL PHONE IS STILL DEAD. IN CASE OF NON REPAIR, I WILL NOT DEPOSIT BILL FOR THIS MONTH.AS I AM NOT USING MY OPTCL LINE DUE TO DEAD CONDITION. AND FIXED CHARGES IS A “ISRAF” FOR ME.
THANKS
091-2040868
March 31st, 2011 at 10:33 AM
DEAR SIR,
AGAIN YESTERDAY RECOREDED MY COMPLAINT ON 1218 WITH OPERATOR, PROMISED TO CHECK/REPAIR MY LINE WITH IN 24 HOUR. BUT UNFORTUNATELY THE COMPLAINT WAS SENT TO DUST BIN DUE TO SEMI FINAL MATCH. SECONDLY, NET COMPLAINT AND RELEVANT DEPARTMENT ARE IN FULL COORDINATION AND UNDERSTANDING AND TERMING THEIR CUSTOMERS AS “BARKING ????????????”.
HOPE U WILL TAKE CARE OF UR////////??????????????
091-2040868
April 2nd, 2011 at 11:57 AM
Respected Sir
my phone 0543-543317 resident of Moh Shomali Chakwal is still dead for the last 3 days. please take necessary action to resolve my complaint. some other noise talking are disturb us when we just picked up phone.
April 2nd, 2011 at 11:03 PM
DEAR SIR,
NET COMPLAINT ON 21-03-2011
NET COMPLAINT ON 25-03-2011
NET COMPLAINT ON 29-03-2011
NET COMPLAINT ON 31-03-2011
AFTER THE NET COMPLAINT ON 31-03-2011, UR DEPARTMENT, MOVED FOR SOME INCHES, CONTACTED AND VISITED (NAMES AND PHONE NO WILL BE DISCLOSED LATER ON—AS THEY ARE MY MUSLIM BROTHERS), REQUESTED THAT MY LINE WILL BE RECTIFIED VERY SOON AS HEAVY DEFECT IS IN THE EXCHANGE. AND REQUESTED THAT IF ANY BODY CONTACT U, PLEASE SAY THAT LINE IS OK…………WHAT EVER THEY SAID TO THEIR BOSSES………..I JUST RECEIVED AN SMS FROM ++924236187769 ON 31-03-2011 AT 04:51 PM THAT MY TELEPHONE HAS BEEN RECTIFIED.
THE CONCERNED AUTHORITY HAS SAID THERE IS NO NEED TO COMPLAINT AGAIN AND MY PHONE WILL BE OK VERY SOON. NOW ITS 02-04-2011 AND INDIA HAS WON WOLD CUP……………WHILE IN PAKISTAN I AM WANDERING TO RECTIFY/REPAIR MY TELEPHONE…………..
NOW THE WORLD CUP HAS COME TO AN END…………AND HOPE THAT MY ESTEEM DEPARTMENT IS READY TO SERVE THEIR “STUPID CUSTOMERS” WHO ALL THE TIME REQUEST THEM.
I ONCE AGAIN WILL WAIT TOMORROW TILL 10;30 AM
THEN GO TO NET FOR FURTHER COMPLAINT……….
091-2040868
April 3rd, 2011 at 6:31 PM
DEAR SIR,
MY TELEPHONE IS DEAD SINCE 07-03-2011, PLZ MAKE SOME ARRANGEMENTS TO REPAIR IT.
THANKS
091-2040868
April 7th, 2011 at 9:05 PM
please set my dsl connection dsl not work properly 10 min working and 10min not working i will faceing this problem 7 days plz solve my problem
MY NUMBER IS 068 5885 747 from Rahim Yar Khan
April 9th, 2011 at 9:59 AM
DEAR SIR,
MY PHONE IS DEAD SINCE 07-03-2011, REQUEST FOR REPIAR, RECTIFICATION OR EVEN ADVISED TO CONSULT OTHER ENGINEER ON PRIVATE BASIS.
091-2040868
April 9th, 2011 at 10:14 AM
SUGESSION:FOR OPTCL
1.PLZ PROVIDE A VAN TO UR COMPLAINT STAFF TO MOVE FAST AND QUICLY.
2-PLZ ARRANGE A SEERHI (LADDER) FOR THEM AS THEY ALWAYS BEG OR FORCE CUSTOMERS TO PROVIDE.
3-MAKE COMPLAINT OFFICE ELIGIBLE, TO DIRECTLY COORDINATE CUSTOMERS TO CONFIRM THEIR COMPLAINT REGISTERED
4.INCREASED STAFF TO TACKLE THE PROBLEMS.
5.DISTRIBUTE STAFF FOR DIFF SECTIONS/REPAIR.
6.U CANT BLAME A PERSON BUT BLAME UR OLD ADOPTED SYSTEM.
FROM VILLAGE OPTCL CUSTOMERS
April 10th, 2011 at 2:54 PM
yaar m ne 2 din hue hain dsl lagwaya hai mgr yaha kabhe net chalta hai 10 mint aur phir 5 mint disconect kitni dfa yaha complain dee mgr koi amal he nahe karta ye kya panga hai plz sir mujhe zarurat hoti hai mera esy kaam nahe chalta apny to apni fees pury month baad ly leni hai mgr humara kya ????? plz mere darhuast per amal kareen
April 10th, 2011 at 2:55 PM
mera num hai 0524564272 plz sir
April 11th, 2011 at 9:41 AM
DEAR SIR,
THANK YOU FOR REPAIR MY TEL LINE. I AM GREATFUL TO U. BUT REQUEST THAT PLZ REDUCE THE COMPLAINT PERIOD AS I SUFFERED FOR 32 DAYS. HOPE U WILL RESPONSE QUICKLY.
ONCE AGAIN THANK U FOR UR SPECIAL RESPONSE.
091-2040868
April 11th, 2011 at 10:17 AM
35040225 this telephone number is out of order please active this number
April 11th, 2011 at 10:03 PM
my complaint about ptcl number 0965211229 wana swa.
sir my number 0965211229 is dead since last 20 days please help me with my ptcl number
plz solve my problem sudenly
thanks
date 11/06/2011
April 11th, 2011 at 10:16 PM
complaint about ptcl 0965211229 swa wana zhid wazir gangi khel line dead since from 20 days
that time i am buesy at my paper
plz sir i request you that my number problem sudenly solve?
my email hirat521@yahoo.com
thanks
date.11/04/2011
April 12th, 2011 at 1:53 PM
Hello with high reverence!
I am also a DSL Subscriber but dsl in my city can’t help disconnecting after an interval of time and of course this sucks me a lot. When my download is about to complete it always disconnects and this is what that breaks my heart down.
I really feel bad when I start my download again as a new download and this way my download never completes and this happens forever.Another Major fault of my dsl connection is speed limit that is 2.1kb/sec but I am subscribing For 1MB.
Unfortunately this is a big tragedy for dsl connection in my city.
Please For God’s Sake speed up my internet connection or prevent it’s disconnecting that really what happens after an interval of time
Thanks a lot!
April 12th, 2011 at 2:16 PM
Please Repair my DSL Connection or else I will make a suicide and you will be blamed for it.Please Repair and optimize my dsl connectivity or else I must have to make a Joke on myself.
I Want to make a Compliant against Gambat Dsl Service which is not enough optimistic. My Dsl connection’s Speed behaves as a punctured cycle comparing with motor Bike well known as 125(bike model).
My PTCL number is 720326.
My Mob:0301-3409624
Please repair it or I should Make a serious suicide in the river of Gambat City.
Thanks if it is repaired and if not you should feel bad on my death!!!!!!!!!!
April 14th, 2011 at 12:26 AM
what tha hell yr i got 7kbps :@ 30 mints bad ya web open hui :@ kindly fix it as soon as posible
April 14th, 2011 at 8:13 PM
dear sir
my land line phone connection nos 04235412447 and 04235419300 are disconnected
since last 10 month and i have un counted complain related exchange but no
body solve my problem,can you please do something.
April 15th, 2011 at 1:46 PM
i would like to request that my ptclDsl is out of order and i complained several time there is no action plz solve my problem asap
April 15th, 2011 at 2:35 PM
Dear sir,
my ptcl number is deed since last 15 days.i have comlaint sdo sb but no action.please solve this problem kindly.i am waiting.
Thanks.
066.2701607
03337675505
Asad news agencey nazd lari adah
Ali pur.muzaffar garh.
Ali pur
April 18th, 2011 at 4:59 PM
MY PTCL PHONE IS STILL DEAD. I AM GOING MANY COMPLAINT BUT NOT RESPOND TO COMPLAINT OFFICE PLEASEC SOLVES MY PROBLEM 021-34600915 THAT IS MY NUMBER
April 19th, 2011 at 6:20 PM
Aslam-o-alikum Sir,
I close my ptcl broadband internet and I returned the modem and all accessories and i have in writen but bill is still include phone. my no is 0426664403 Thansk
April 20th, 2011 at 7:37 PM
my complain no 219hher and i submit on 04-04-2011 but my phone line not inserted on my house kindly through my complain
April 21st, 2011 at 1:51 PM
I had applied for deactivation of Pakistan plus Package on 19-02.09. Received copy is in my possesion.
2. I have submitted complaints regarding PTCL broad band DSL that it has high disconnection ratio and it has very low speed in such environment i am unable to continue PTCL Broad Band DSL but the peoples receiving complaints at telephone exchange always assured me that your services will be rectified in shortest possible time that you will satisfy. I am paying its bill regularly but services could not improve till to date.
3. All received copies of complaints are in my possesion. Now the PTCL shows some outstanding against my telephone number which is included the bills of not required packages and already highlighted in complaints so my final bill may please be made after deduction of Pakistan Plus and PTCL Broad Band DSL charges. I hope that some of my balance would be due on PTCL.
4. I request to pl look this matter
Thanks.
RAO ABDUL SATTAR
021-36761174
April 22nd, 2011 at 3:21 AM
Dear sir, The subscribers to PTCL`s broadband service (DSL) are unable to browse, surf, search, upload and download data. Those who has subscribed to 1MB and 4MB services get only 300-400kbs of downstream speed and 100kbs of upstream speed.
The DSL service was discontinued several times for days due to technical faults best known to the officials concerned and whenever a customer calls them he is given the ready made reply that there is a fault in the exchange or the service is being upgraded.
Many customers have sent written and verbal complaints to concerned officials of the company but they did not get any answer.
The customers of broadband request to the chairman of the company to send a team of experts to smooth out the problems so that they can get solution to their problem thanks
muhammad shabbir phone no. 0244325022 mobile no. 03003220994
daur distt; nawabshah (sindh) pakistan
April 22nd, 2011 at 11:38 AM
Attention: All the Higher Authority of PTCL
Reference:Telephone # 32564863 – 32564867 – 32564868 are Dead
Telephone # 32564860 – 32564861 – 32564862 – 32564864 – 32564866 are Distorted.
We regret to inform you that various complaints for above mentioned telephones connection and many time reminders on different ways but there no response from your authority, we are facing huge difficulty to communicate for various matters its effects on our export performance and cause big losses. Please take this matter urgently and solve at your very earliest.
Regards
Muhammad Owais Qadri
Cell: 0321-2371638
April 22nd, 2011 at 6:20 PM
Dear Sir,
My phone number 051 2214464 is dead. Kindly arrange its repair. Hope it will be done at the earliest.
Regards
April 24th, 2011 at 6:34 PM
dear complaint in charge,aoa my off. landlines nos 0642470567-0642471621-0642471622-0642461447 are disorders from april 2010.i complaint many time to ur complaints.all the time they told me that ur will be solved within 24 hours. but from a year still my nos are out of orders and i am paying bills without nothing.I went many times to D.E, SDO,and supervisors phones but sorry to say that these all officers are corrupt they get bribes from lain mans.so they cant take any action.plz resolve my complaint immediately otherwise permanently disconnect my nos.and also adjust my amount which i paid in ur account during session my nos remains out of ourders.thanks sohail khan
May 2nd, 2011 at 3:29 PM
Attention All the higher Authority of PTCL.
Sir My # 021-32555212/213 is dead since last 2 days.Please help me and solve my problem urgently.
Thanks & Regards.
Noreen Zaidi.
May 3rd, 2011 at 12:34 PM
Hi,
Plz mera Telephone No 042-35894654 Theek karwa day, Thanx.
May 3rd, 2011 at 6:14 PM
mera ptcl connection out of order hai ye her waqt disconnect rehta hai meharbani farma ker isko theek kia jae
0685573229
May 5th, 2011 at 12:08 PM
plz sir…. meri complain py response krain q k 16000 koi aam bat nhe hy plz ma ne ap k islamabad waly ofice ma bhi complain ki hy aap mjh sy contact krain es num py 081-2882269……
May 8th, 2011 at 8:40 AM
mera naam asad khan hy
may na ptcl dsl lagwa k bht bura kaam kia hy har waqt conection problem agar masla hal na huwa tooo main agay cmplaint karonga
ya phir main ptcl ko cut krwa donga
May 9th, 2011 at 8:44 AM
Aslamoalaikum, Main ne new connection for telephone + DSL net student package ke lye application di thi, Mujeh yeh number (055734022) allot kar dia gya hai aur mere area ke line man (Ejaz Baloch Mobile No.03338155255) ne sirf pole main taar laga ker ghar ke ander phenki hai aur phone set ke saath connection naheen lagaya aur next day ane ke lye keh kar dobara naheen aya aur demand notice ki payment bhi le kar gya hai abhi na phone attend karta hai. Please help me.
From: Ghulam Mustafa (moble No. 03338205411)
May 9th, 2011 at 2:09 PM
sir mera phone pichle 25 din se kharab he me ne dsl lgaya he jo ab kam nhi kr rha ham bill to her mahine pay krte he net kio thik nhi hta ager esa he to me dc krwa do is se to worldcall acha he plz do something 0912583702 ye mera no he
May 10th, 2011 at 12:21 PM
ABBAS NAQVI MAIN CHANNU SAYS
10 MAY 2011
my land line phone connection no 0652664481 are disconnected
since last 1 month and i have un counted complain related exchange but no
body solve my problem,can you please do something.
May 10th, 2011 at 2:19 PM
I have broadband DSL connection. The Land Line as well as my internet is not working proporly for last one weak. please do the needful and reconnect /repair land line as well internet services. I am very thankful to you of this kindness
MEHMOOD AHMED 042-36884778
May 10th, 2011 at 6:39 PM
Respected Incharge Complaint Section.
with due veneration it is stated that tandlianwala is sub division of Faisalabad,But unfortunately in the city of tandlianwala,still we have no proper lines of PTCL Broad Band Internet.
if fortunately any body have the internet connection,that connection will work after day & night prayers.
im proud of you.
LIVE LONG PAKISTAN.
May 10th, 2011 at 8:26 PM
dear sir i request you that my number problum sudenly solve my cumplain rigister tow day date 9/5/2011 no action in my cumplain plz solv my problum
July 2nd, 2011 at 11:30 PM
My Ptcl number is not work proper very noise in my line multiple join in my telephone line .DSL is not work.
Iam alternate compline 1218
complaint no 400 registered 2 july 6:51PM
complaint no 18 registered 2 july 3:45 AM (Iam not press 1 but complaint is outomatic remove )
compliant no 458 registered
PTCL`s broadband service (DSL) are unable to browse, surf, search, upload and download data.
Plz solve my problem
help me
Thank you
Syed Ejaz Ahmad
02136331135
0333-3020515
July 5th, 2011 at 5:13 PM
my ptcl number is still dead last 5 days. please solved this problems. i am thankful to you.
04237585705
03218814342
kashif
kamboh chowk, pir ghazi road ichhra lahore.
July 6th, 2011 at 8:01 AM
dear sir,
my telephone no 066-2755646 is dead 3 days.please cheek my number.
thank you.
shamshad ahmmad qurashi
Ali pur
066-2755646
July 8th, 2011 at 9:12 AM
If any one have serious problem about ptcl services so contect me i can resolve your problem
Regards,
Malik Mubashir Shahzad
Ptcl Investigator,
July 8th, 2011 at 9:13 AM
If any one have serious problem about ptcl services so contect me i can resolve your problem
Regards,
Malik Mubashir Shahzad
03335456581
Ptcl Investigator,
July 11th, 2011 at 8:27 AM
My phone number 068 5879600 is dead from 5 days. Kindly arrange its repair. we are very tens .cell phone is not affordable . so plZ repaire my pTCL as soon as posible.
July 11th, 2011 at 6:14 PM
Attention sir,
Many 3 Months pehly ptcl(042-36826914) per DSL student packeg lagwaya tha laken aik month bad 2066/-Rs bill a gya jo many pay kar k ptcl connention bnd karwany ki request day di laken 3 month bad bi bund nai ho raha or bill 4260/-Rs a gya hai please is action about this request.
July 12th, 2011 at 12:42 PM
Dear Sir,
My telephone 066-2701607 is dead,it have no tone.I am juenalist in Ali pur.Please cheek my number very fast.I shall be very thank full for this kindness.I am waiting.
thank you
Ch.Sajid Hussain Press reorter Ali pur
ALi pur
0333-7675505
0301-4836172
066-2701607
August 17th, 2011 at 10:51 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 021 34111817 has been off since Monday 15 Aug 2011. Thus facing lots of inconvenience. Has reported several times even in Head Office of Karachi But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
August 18th, 2011 at 3:57 PM
MY PHONE NUMBER (0457)372708 IS NOT WORKING SINCE THREE WEEKS PLEASE TAKE CARE OF IT.IT HAS BEEN GIVING PROBLEM SINCE LAST THREE YEARS. IT GOES ON AND OFF EVERY FEW WEEKS.SO PLEASE FIX MY PHONE I AM PAYING BILLS FOR NOTHING.
THANK YOU
September 10th, 2011 at 11:28 AM
sir,
my ptcl no. is 021-36319512
i am not receiving my telephone bill for the last 3 months.
sir i am busy with my job my duty time is 9am to 6pm thats reason i cannot collect my duplicate telephone bill from your aziz abad customer service centre.
sir this is not my fault but my telephone dinconnected from 6 week without any intimation. please inform us what are doing u r department and creating panic sitution for me.
i am ready to pay the telephone bill if you send bill on my address.
please solcve this matter on priority.
i shall be very thankful to you.
February 2nd, 2012 at 5:58 PM
SIR Exchange Landhi 89 Karachi sir landhi no 2 area c/1 ma
fiber optics services not available in your area so pls chaik The
landhi Exchange my area C/1 landhi no 2 ma provides fiber optices
services in my area.
C/1 landhi no 2 karachi
June 17th, 2012 at 1:08 PM
Hi Sir
In Jacobabad City 0722 ptcl line man are very currpet they are not doing his duty . last week our num is dead no any line come to right it so plz line man are thief do some thing for them thanxxxxxxxxx
July 13th, 2012 at 2:31 PM
0932441407 is dead plz help and set my telephone
July 13th, 2012 at 3:45 PM
Dear Sir,
My telephone # 32251385 is not working since last three weeks, I complained several time but regraded to say that no action has been taken on my complaint.
I once again requested for same.
Altaf Hussain Khuwaja.
C-8, Al-Jalal Housing Society, Plot # 195/2-B, Off. Britto Road,
Garden East Karachi.
July 14th, 2012 at 12:00 PM
July 12, 2012
Customer Service Officer,
PTCL Saddar Branch.
Karachi.
Complaint for Dead Telephone Line “PTCL No: 0213-32710463, Aqeel Logistic, 1st Floor Office No.111 Ghazani Shopping Mall Behind Gul Plaza”
Dear Sir / Madam,
I would like to inform you that our telephone lines has been dead for last 5 days and we are facing very serious problem of communication gapping from our local & international valuable customers.
We have already complained most of time to you and get Complaint No. 90 & then 01 but still no body come for resolve this problem. I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Rgds,
Amber
AQEEL LOGISTIC
1st Floor Office No: 111
Ghaziani Shopping Mall Behind Gul
Plaza M.A Jinnah Road
Karachi – Pakistan.
Dir :… 32710463 / 32710464
Cell:… 0321 388 37 29
Cell:… 0312-203 91 02
Email: exp@aqeellogistic.com
aqeel.ahmed@aqeellogistic.com
Member Of : KCCI (Karachi Chamber of Commerce & Industry)
: PIFFA (Pakistan International Freight Forwarder Association)
October 30th, 2012 at 6:43 PM
I have new installed broadband DSL connection. The Land Line as well as my internet is not working proporly for last one weak. i complain many time please do the needful and reconnect /repair land line as well internet services. please help inthis regards
My no 042 37603983
November 3rd, 2012 at 4:01 PM
my telephone #0812440120 dsl does not work last 3 days i have many time complaint about it but did not do so
November 3rd, 2012 at 4:07 PM
PTCL #0812440120,I have broadband DSL connection. My internet is not working proporly for last one weak. I complained several time but regraded to say that still it is the same. please do the needful and reconnect /repair internet services.
Abdul Hameed Qalandrani
Mob # 03013799850
Email# hameedqalandrani@yahoo.com
November 3rd, 2012 at 5:06 PM
Dear Sir / Madam,
I would like to inform you that our DSL has been dead for last 6 days and we are facing very serious problem of communication gapping from our local & international.
We have already complained most of time to your local office(K.E.P.Z) and get but still no body come for resolve this problem. I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Rgds,
Amber
M.Waleed
Flate No: 325
Block:M
line no: 35130488
November 5th, 2012 at 11:04 AM
I have been complaing since 15/10/2012 of this number of 0556280074. I have paid the bill but there is not any kind of Response on my application. i ask a lot of times to my neighber Exchange about my Application. But they do not pay attention on my Complaint. Plz I request you sir plz pay Attention on my Application. I will be thankful to u.
November 11th, 2012 at 6:33 PM
hum mara phone kam ni kar raha hai is ko tek kar do plz.2210460
December 19th, 2012 at 8:55 PM
Dear sir
I have not get the ptcl broadband bill on due time
and also not working d bill system
phone no : 5836382
Hayat abad phase 1
peshawar
December 20th, 2012 at 3:40 PM
To
The Managin Director PTCL Head Office
Sir
The purpose of writing this letter is to bring your attention toward the negligence of your ptcl Department subordinates. Your level of management well plan and implement strategies for the success of organization and welfare of public. But, unfortunately, there is a complete lack of Control and Monitoring of its operations.
Coming to the main point,
the customers facing a lot of problems in the viewing of the online monthly bills. I acknowledge that your organisation is doing best to provide quality service to its customers. It is a very convenient way to check one’s online monthly bill and/or make a print of it for payment purposes. But the monthly bills are rarely updated and it is not available to view your bills on time. Please it is asked to forward this request to the IT department to fix the problem on line system, I hope you will never miss your absence in time of trouble. Thank you so much.
From:
Abdul Qayyum
Phone no: 5836382
Hayat Abad Peshawar
Pakistan
Mobile no: 0313-9132075
Note: please must reply to me by below email
Abdulqayyum_185@yahoo.com
December 26th, 2012 at 3:50 AM
sir. I have Landline & DSL problem since last two months i have been complaint so many times in 1218 but no any Response to me from your departmen. my ptcl number 021-34501964 my complaint number 92.
“Karachi”
February 13th, 2013 at 2:38 PM
hello sir, good morning i want to complain to my ptcl phone ,before one month ago .i was complain in my area worker,but he has no action of my complaint
kindly give me one favour my ptcl phone should be correct
my ptcl no is : 7550684
area: lahore samanabad
name: Tahir latif
February 14th, 2013 at 4:21 PM
sir. assalam.o.alikum i have Landline & DSL problem since last two months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0563700524 please help me quickly please
February 14th, 2013 at 4:23 PM
sir. assalam.o.alikum i have Landline & DSL problem since last two months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0563700510 please help me quickly please