PTCL Complaint Center
The banner in the picture reads:
We have been trying to get out PTCL number 042-6371795 fixed for the last six weeks, but without any success!
It is not clear whether putting up a banner to register your telephone complaint worked or not. But one can only imagine how desperate this person had to be that he resorted such extreme measures of spending money on the printing of this banner and then hoisting it on a busy city road. Or, maybe, he is just trying to make light of what has to be a really frustrating situation. As they say, “Lahore, Lahore hai!”
May 20th, 2010 at 7:34 PM
Dear Sir
I ‘ve paid my January 2010 bill, but there is a problem that in every month
when i receive my monthly bill, the amount of january 2010 bill added in these bills.
i have complaint lots of time but no response, please do some thing about this problem.
Regards
MUHAMMAD ARIF
May 18th, 2010 at 12:33 PM
its my 1st complaint 2 ptct that my#081 2448498 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u.
haji abdul karim shahwani
May 17th, 2010 at 3:57 PM
Dear sir/madam,
I would like to you mention a problems which have been facing for one month which my home number 064-2471441 my address is house no 1446 block no 18 fareed abad colonu Dera Ghazi Khan.I got a number but i can’t receive conection.this is to much if you can’t do somthing 4 me then remove my number from your ptcl list. Ptcl line man are available they did’not help properly and do lamb excuses.please take an action on this issue.
Best Regards
Shahzad Manzoor
May 15th, 2010 at 2:34 AM
dear sir
its my 2nd complaint 2 ptct that my#0515504130 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u
m.ali javed
May 13th, 2010 at 11:36 PM
Dear sir,our dsl coonection on phone number 0459-230539 is not working propely and mostly remains disconnected.Despite of several complaints to the PTCL branch office in Mianwali,no attention will be given to this problem.i requests that some steps should be taken to provide us 24 hours totally conected internet facility.We want to get the facility for which we are monthly paying for.
Looking forward for for your early step in this regard.
Thanks.Naveed ahmad
May 12th, 2010 at 12:37 PM
I am the user of your PTCL my no # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:37 PM
Dear Sir,
02136940627 this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:33 PM
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:33 PM
Dear Sir.
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:51 AM
So sad to say you and your staff members are not well nowadays try to train and lookafter on their attitude with customers, i very impressed before thats why i suggest my all friends and families for purchasing of PTCL broadband service and i proud to say after my suggestion minimum 11 connections bought
i have also my personal 3 lines of your DSL Broadband (021-34690408 ‘2Mb’, 021-34642926 1Mb and 021-34690449)..but i totaly disappointed with your services,, i warn again and again to your staff(1218) that i will quit if my problems not resolve soon, but they didnt take any serious action, one is saying there is some working on networking solution, one is saying working on fibertech, and today i recieved massage as there are no any activies lying…. can you tell who is the right one????
some ptcl staff are moving here and there with lots of Cables and PTCL vam after there gone our phone lines were not working when we kept tomorow to resolve our problem they were saying some one cut piece of telephone cable or your connection… no any problem faced before there coming, i know no one can cut a piece of cable except them. one saying from call centre your problem will resolve within 24 hours after than one other person again saying 24 hours again again again … why????
iam giving you in written plz resolve my problem as soon as posible within 24 hours otherwise i will quit and also my all friends and families will quit because they already disappointed with your services..
i need full 1Mb support in (021-4642926 and 021-4690449) and full 2Mb suppoit in 021-4690408… i have lots of words to say to improve your staff attitude. plz send me one good mannered person with new modems, may be it should change