PTCL Complaint Center
The banner in the picture reads:
We have been trying to get out PTCL number 042-6371795 fixed for the last six weeks, but without any success!
It is not clear whether putting up a banner to register your telephone complaint worked or not. But one can only imagine how desperate this person had to be that he resorted such extreme measures of spending money on the printing of this banner and then hoisting it on a busy city road. Or, maybe, he is just trying to make light of what has to be a really frustrating situation. As they say, “Lahore, Lahore hai!”
January 6th, 2010 at 1:26 PM
Dear Sir,
I would like to say you that it is all correspondence have been done between ptcl higher management but still unresolved matter for Ptcl reason no enough fund for damage fiber…….??
I am requesting you that resoved this issue as a ugrent basis.
Thanks and kind regards.
Shehzad Ahmed.
Cel: 0333-3744745
0314-2554055
—————————————————————————
From: javed.ahmed@ptcl.net.pk
To: Khalil.Dharpali@ptcl.net.pk
CC: shehzad.a@hotmail.com; mazhar.shaikh@ptcl.net.pk
Date: Mon, 4 Jan 2010 10:39:44 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO TILL DATE) DUE TO FIBER DAMAGE.
بسم الله الرحمن الرحيم
اسلام وعليكم ورحمةالله وبركاته
Please get this resolved.
Warm Regards
Javed Ahmed | Senior Business Manager Clifton Zone |È: +92 333 2205629 |
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Monday, January 04, 2010 10:10 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Cc: Javed Ahmed Shaikh/SBM Clifton Zone STR-II Karachi/PTCL; Khalil Ahmed Dharpali/BM KIA Div STR-II KHI/PTCL
Subject: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO TILL DATE) DUE TO FIBER DAMAGE.
Dear Mr. Mazhar,
None has contacted as yet from PTCL office? What about your ‘MOST URGENT’?
I am very thankful to you if it resove earliest.
Thanks & Regards,
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
——————————————————————————–
From: mazhar.shaikh@ptcl.net.pk
To: Khalil.Dharpali@ptcl.net.pk; javed.ahmed@ptcl.net.pk
CC: shehzad.a@hotmail.com
Date: Wed, 23 Dec 2009 12:01:23 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO STILL) DUE TO FIBER DAMAGE.
MOST URGENT
Assalam-O-Alaikum
Please let me know that when this fault will be rectified? .
Regards’
Mazhar ul Haque Shaikh
Senior Business Manager(MRD Zone)
STR-II, Karachi
Tel.Off: 021-2750027 – 2750029
Fax : 021-2750028
Cell No# 0300-2178684
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Wednesday, December 23, 2009 11:33 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Cc: Khalil Ahmed Dharpali/BM KIA Div STR-II KHI/PTCL; Javed Ahmed Shaikh/SBM Clifton Zone STR-II Karachi/PTCL
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER (FROM 07.10.2009 TO STILL) DUE TO FIBER DAMAGE.
Date: December 23, 2009
Mr. Mazhar Ul Haq Shaikh
SBM MRD Zone STR-II Karachi/PTCL
Dear Sir,
THER IS NO RESPONSE YET…???
Regards,
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
——————————————————————————–
From: mazhar.shaikh@ptcl.net.pk
To: Khalil.Dharpali@ptcl.net.pk; javed.ahmed@ptcl.net.pk
CC: shehzad.a@hotmail.com
Date: Mon, 21 Dec 2009 10:41:55 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Assalam-O-Alaikum
Please leknow that why telephone is not workingt me .
Regards’
Mazhar ul Haque Shaikh
Senior Business Manager(MRD Zone)
STR-II, Karachi
Tel.Off: 021-2750027 – 2750029
Fax : 021-2750028
Cell No# 0300-2178684
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Monday, December 21, 2009 10:36 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Cc: Khalil Ahmed Dharpali/BM KIA Div STR-II KHI/PTCL; Javed Ahmed Shaikh/SBM Clifton Zone STR-II Karachi/PTCL
Subject: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Date: December 21, 2009
Mr. Mazhar Ul Haq Shaikh
SBM MRD Zone STR-II Karachi/PTCL
Dear Sir,
The case still pending I am waiting for your passivity reply.
Regards,
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
——————————————————————————–
From: mazhar.shaikh@ptcl.net.pk
To: javed.ahmed@ptcl.net.pk; Khalil.Dharpali@ptcl.net.pk
CC: shehzad.a@hotmail.com
Date: Mon, 14 Dec 2009 10:52:16 +0500
Subject: FW: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Assalam-O-Alaikum
Please resolve the issue on priority and report.
Regards’
Mazhar ul Haque Shaikh
Senior Business Manager(MRD Zone)
STR-II, Karachi
Tel.Off: 021-2750027 – 2750029
Fax : 021-2750028
Cell No# 0300-2178684
——————————————————————————–
From: Shehzad Ahmed [shehzad.a@hotmail.com]
Sent: Monday, December 14, 2009 10:42 AM
To: Mazhar Ul Haq Shaikh/SBM MRD Zone STR-II Karachi/PTCL
Subject: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Date: December 13, 2009
Mr. Mazhar Ul Haq Shaikh
SBM MRD Zone STR-II Karachi/PTCL
SUB: PTCL # 021-5120582 IS OUT OF ORDER DUE TO FIBER DAMAGE.
Dear Sir,
The case has been long prolong, this is with reference to our telephonic conversation regarding mentioned subject dated 09.12.2009. As per your instruction the case has been given by Mr. Javeed Sheikh (Dev. Head), I regret to inform you that I have not get any positive response yet??? The case still pending and no result from your side.
Therefore, you are kindly requested to look into this synoptically. I am student in Karachi University and internet is my need for education. I have got net connection ptcl broadband but due to fiber damage it has been disconnected from October 7, 2009 I am facing such kind of problem to complete my assignments on daily basis.
I am sure and hopeful that your prompt action make it urgent basis.
Thanks and kind regards.
Shehzad Ahmed.
D-297, Bhittai Conony,
Korangi Crossing,
Karachi.
Cel: 0333-3744745
0314-2554055
January 6th, 2010 at 8:32 PM
My phone number in 051-5707614. I had a problem with phone for over three months but it is in order now. But my DSL is not working and the people in Nawaz Colony never come here to check the phone or the DSL. The PTCL workers are the worst that has ever happened to Pakistan. They take bribes and then do the work and I do not give bribe and so they never come to check the phone or the DSL. I earn haraam but I do not, and I have been facing a great deal of difficulty to pay for the bills to PTCL.
January 6th, 2010 at 8:32 PM
TO,
G.M OPERATION
ISLAMABAD
PLZZZZZZZZZZ TAKE ACTION
this is my 2nd mail.i hope u will take action .i take the ptcl dsl connection 2 months ago.and it is not working from the start.i have registered a complaint but no action has been taken till now.and moreover the dsl line man of the wapda town exchange and the officers even donot know how to treat the customers they use harsh language.i have also complaint to the asst.manager mr. zeeshan at the township exchange that these people of wapda town exchange are not solving my problem or had use a harsh language but he has not taken any action inspite of my continous complaint.plzzzzzzzz take action or sugest what shoud i do.waiting for reply
my number is 0425185613 and my alternate number is 03324274755 i belong from lahore plzzzzzzzzzz take action iam suffering from 2 months
January 6th, 2010 at 8:33 PM
my phone no is 065-2553498 18/12/2009 ko ko me apnay phone ka bill thick karwaney ptcl ravenue office khanewal gaya,bill thick honey k bad jub me ne revenue staff k member se kha k mere khyal me mera bill abi bi ziyda ha ap mujy guide ker dain k ye bill ap ne kis tarha banaya ha to staff member rao naseer or rao tariq ne muj se badtamizi ki or galiyan bi de,mere khyal me apnay bill k bare me informaction lena mera haq ha or revenue staff ko salery bi ais hi kam ki de jatey ha, agar reveue staff k khilaf mere insult karney per karwaye na ki gaye to me ehtajaj k toor per apney shop or home k dono no bina bill pay kiye band karwa do ga,revenue staff k ye dono member public deling k kabil nai ha in ko koi aisa kam diya jaye jis me public deling na ho. NAME. m arif ph no,065-2553498 mob no.03006883498
January 6th, 2010 at 8:34 PM
dear sir
i am the user of your PTCL Land Line which #021-34657136.
this number has been out order.
i have to face this problem once in every month.
kindly pay attention towords this matter from your buyest schadule.
i shall be very thank full to you.
syed mushtaq ali
021-34657136
R-25 dawood bungalows,
sec 15-B gulzar-e-hijri.
January 6th, 2010 at 8:34 PM
Dear Sir,
I was purchase Ineternet device from Azizabad Telephoe Exchange, the shure me that the Evo divice will be activate after 1 hour but after 2 days the divuce could not activate when i went there Aiziabad center a person his name is Mr Sameer he miss talk with me i was calling him Sir in respect way and he replayed me nahi karte active its not our work you can do what ever you want, i said to him i complaint of this behavior at Islam abad he replyed me do the complain Islam abad i want you please take action against Mr Sameer thank
January 6th, 2010 at 8:35 PM
TO
GM OPERATION ISLAMABAD
SUBJECT COMPLAINS AGAINST TELEPHONE OPERATOR
SIR MOST RESPECTFULLY I STATED THAT I AM VERY WORRIED ABOUT MY NEW PTCL CONNECTION IN ASGHAR MALL CHOWK RAWALPINDI . I STARTED MY NEW BUSSINES AND I INVEST MY MONEY AT THIS POINT BUT MY BUSSINESS IS AT SPEAK FOR THE ABSEANT OF TELEPHONE CONNECTION. I GIVE APPLICATION BEFORE ONE WEEK WITH THE NAME OF ASIF ZAFAR HAVING REG. NUMBER
PSTN=22058311
DSL=22058312
PSTN=22058544
TODAY WHEN I AM GOING IN PTCL OFFICE SATTELLITE TOWN RAWALPINDI ALL THE DEPARTMENT QUERREL WITH ME AND THEY TREATED US WITH VERY HARSHLY LANGUAGE
THEY CALL ME WITH THE NUMBER OF 051 4450450 BUT THEY DID NOT COME .SIR KINDLY SOLVE MY THIS PROBLEM THANK U .
MY MOBILE NUMBER IS 0333 5001413
March 2nd, 2010 at 10:06 PM
sir,
once upon a time that the complaint send a No.021 35073344 is not working and the bill shows calls ,it is very regret to say many complaints send from cell phone,and e-mails but AAP LOGON K KAN PUR JOUN BHI NAHEN RENGTI- what the hell is that,
if u r not to serve the services,stop the service,n not shown greeen gardens to the newly custmours.
malik hyder…karachi
March 3rd, 2010 at 5:51 PM
can u please draw attention of the relevent authority of ptcl of the complaint about tel no 923-650220 nowshera salihkhana which is out of oder for the last one month. no body take care despite of repeated complaint. being an overseas it is difficult for us to find the relevent complaint authority.thank
raham london
March 4th, 2010 at 5:19 PM
All the employees and workers in PTCL are Big Big BASTERED!!!
March 6th, 2010 at 1:44 AM
Dear sir /madam
I wish to bring into your kind knowledge that our telphone number 021-36957307 has not been working properly for two years .we did alots of complaint to area complaint centre but they did not reply properly . we are suffering alots of problems due to improper connection or some time wire broken but they didnot take any action .It is completly closed rightnow My entire business depend on this number .please take an action as soon as possible .
Best regards
syed salman Ibne Ali
March 18th, 2010 at 3:45 PM
dear sir
my land line telelphone no 02136644154 is out of order since last 5 days its DSL also not responding. please rectify this fault on priority basis
thanking you
Khalid Hassan Siddiqui
H # B / 126 Block H Ground Floor North Nazimabad
March 21st, 2010 at 11:43 PM
6611471 it is dad on sunday morning 21st march 2010 i already complain on computerized complain on ptcl please consider my problem thanks
March 29th, 2010 at 4:21 PM
PHONE NO. 055-6608660 NOT WORKING. KINDLY ARRANGE TO REMOVE THE FAULT OF THIS NUMBER.
March 30th, 2010 at 11:44 PM
aslamuelaikm
me ny 3 mah niy line kyli aplaiy ki hy ab tak koi jawab nhi mela kia ptcl ny niy line dena band kia? agar nhi kia hum sy zati doshomni kis ki hy jo line nhi laga raha DP me jaga bhi aur 1500Rp linmen ky jeb me dalta hy to 3 ganto O phon par bat karty hy aur jawab deta hy ky agar 3sal me kisi aap ko line lagia to me nokri chor donga par kia karin pakistan me konsa adra hy ji……………
April 8th, 2010 at 2:27 PM
I want to invert the attention of PTCL that mu phone No. 061-2450151, installed at Basti Shadi Khan, Karim Dad Qureshi Exchange, Distt: Muzaffar Garh is out of Order since Novermber 2010. Inspite of repeated requests to the local officials / Officers, I have been failed to energize my phone. Inspite the fact that the phone is dead, i am recieving the bill of line rent which is not a justice. Now I am tierd of the situation as the alternative phone facilities are available with me. If it is not possible to energize my phone then disconnect my phone permanently and stop the billing of line rent to me.
Sajid Mehmood Shah
Basti Shadi Khan, Karim Dad Qureshi,
Distt: Muzaffar Garh.
April 8th, 2010 at 2:33 PM
I want to invert the attention of PTCL that mu phone No. 066-2450151, installed at Basti Shadi Khan, Karim Dad Qureshi Exchange, Distt: Muzaffar Garh is out of Order since Novermber 2010. Inspite of repeated requests to the local officials / Officers, I have been failed to energize my phone. Inspite the fact that the phone is dead, i am recieving the bill of line rent which is not a justice. Now I am tierd of the situation as the alternative phone facilities are available with me. If it is not possible to energize my phone then disconnect my phone permanently and stop the billing of line rent to me. I may contact also on phone No. 03007480825 or 066-9200052 and 0669200053
Sajid Mehmood Shah
Basti Shadi Khan, Karim Dad Qureshi,
Distt: Muzaffar Garh.
April 16th, 2010 at 10:44 AM
Sir,
PTCL TEL no. 042-37584499 not being received regularly house no 74A Gulshen e Rehman near Mizar baba Anyat Shah sultan ahmed road Lahore
April 25th, 2010 at 12:53 PM
I ONLY SAY 1 THING ” PTCL U R PROVIDAING SUCH A BAD SERVICES”
PLZZZZZZZZZZZZ TEACH UR TEAM GOOD MANNER
GOD BLESS U
May 9th, 2010 at 11:06 AM
No any action of my complaint of phone # 021-4925555 a week ago on same page. can you please tell me about my complaint & your action.
thank you.
S.akhtar
0301-8566049
0322-2411771
May 12th, 2010 at 12:51 AM
So sad to say you and your staff members are not well nowadays try to train and lookafter on their attitude with customers, i very impressed before thats why i suggest my all friends and families for purchasing of PTCL broadband service and i proud to say after my suggestion minimum 11 connections bought
i have also my personal 3 lines of your DSL Broadband (021-34690408 ‘2Mb’, 021-34642926 1Mb and 021-34690449)..but i totaly disappointed with your services,, i warn again and again to your staff(1218) that i will quit if my problems not resolve soon, but they didnt take any serious action, one is saying there is some working on networking solution, one is saying working on fibertech, and today i recieved massage as there are no any activies lying…. can you tell who is the right one????
some ptcl staff are moving here and there with lots of Cables and PTCL vam after there gone our phone lines were not working when we kept tomorow to resolve our problem they were saying some one cut piece of telephone cable or your connection… no any problem faced before there coming, i know no one can cut a piece of cable except them. one saying from call centre your problem will resolve within 24 hours after than one other person again saying 24 hours again again again … why????
iam giving you in written plz resolve my problem as soon as posible within 24 hours otherwise i will quit and also my all friends and families will quit because they already disappointed with your services..
i need full 1Mb support in (021-4642926 and 021-4690449) and full 2Mb suppoit in 021-4690408… i have lots of words to say to improve your staff attitude. plz send me one good mannered person with new modems, may be it should change
May 12th, 2010 at 12:33 PM
Dear Sir.
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:33 PM
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:37 PM
Dear Sir,
02136940627 this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 12th, 2010 at 12:37 PM
I am the user of your PTCL my no # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
May 13th, 2010 at 11:36 PM
Dear sir,our dsl coonection on phone number 0459-230539 is not working propely and mostly remains disconnected.Despite of several complaints to the PTCL branch office in Mianwali,no attention will be given to this problem.i requests that some steps should be taken to provide us 24 hours totally conected internet facility.We want to get the facility for which we are monthly paying for.
Looking forward for for your early step in this regard.
Thanks.Naveed ahmad
May 15th, 2010 at 2:34 AM
dear sir
its my 2nd complaint 2 ptct that my#0515504130 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u
m.ali javed
May 17th, 2010 at 3:57 PM
Dear sir/madam,
I would like to you mention a problems which have been facing for one month which my home number 064-2471441 my address is house no 1446 block no 18 fareed abad colonu Dera Ghazi Khan.I got a number but i can’t receive conection.this is to much if you can’t do somthing 4 me then remove my number from your ptcl list. Ptcl line man are available they did’not help properly and do lamb excuses.please take an action on this issue.
Best Regards
Shahzad Manzoor
May 18th, 2010 at 12:33 PM
its my 1st complaint 2 ptct that my#081 2448498 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u.
haji abdul karim shahwani
May 20th, 2010 at 7:34 PM
Dear Sir
I ‘ve paid my January 2010 bill, but there is a problem that in every month
when i receive my monthly bill, the amount of january 2010 bill added in these bills.
i have complaint lots of time but no response, please do some thing about this problem.
Regards
MUHAMMAD ARIF
May 20th, 2010 at 7:35 PM
Dear Sir
I ‘ve paid my January 2010 bill, but there is a problem that in every month
when i receive my monthly bill, the amount of january 2010 bill added in these bills.
i have complaint lots of time but no response, please do some thing about this problem.
Regards
MUHAMMAD ARIF
042-37970017
0321-4264724
May 24th, 2010 at 2:18 PM
My landline No 021-36964011 not working since 4 days, so kindly remove the problem my Land line No.
Warm Regards,
M.Naseem A.khan
021-36964011
May 25th, 2010 at 4:31 PM
To,
Incharge PTCL
Islamabad,
ltr of appriciation is coveyed as the complaint of my Ph: # 0514539319 has been removed.
Thanks.
May 28th, 2010 at 9:18 PM
my ptcl phone is dead please fix my ptcl its being long and no1 came to fix now i can feel the difference ptcl is gone worse …. 0642470456
June 1st, 2010 at 2:17 PM
hey there,
i came to know that the ban on FACEBOOK has been lifted after the order of High Court Lahore, but still its not working here in islamabad. I want to know is there still some problem with facebook?
Thanks.
June 4th, 2010 at 11:52 AM
Dear Incharge DSL Service, PTCL
Ref: Telephone No. 051-4546650
My DSL connection is not working for the last week. The incumbant detailed for complaint was contact who said after checking that the connection is not working from the exchange. I am paying bills regularly. There is no reason for disconnection. Please look into the matter and rectification may please be made on priority.
Thanking you
(Muhammad Ehtesham)
HOUSE NO S_II/
June 9th, 2010 at 2:08 PM
dear sir
my land line telelphone no 02136940627 is out of order since last 5 days its Dail tune not responding. please rectify this fault on priority basis
thanking you
Naveed
June 9th, 2010 at 2:09 PM
Dear sir
02136940627
my land line telelphone no 02136940627 is out of order since last 5 days its Dail tune not responding. please rectify this fault on priority basis
thanking you
Naveed
0313-2569187
June 9th, 2010 at 2:10 PM
Dear sir,
my land line telelphone no 02136940627 is out of order since last 5 days its Dail tune not responding. please rectify this fault on priority basis
thanking you
Naveed
0313-2569187
0345-2302225
June 9th, 2010 at 6:02 PM
What a Miserable Performance of PTCL
I had applied (online) for PTCL connection in July 2009 – this was really a blunder from me.
No response received for 2-3 months.
On my follow up, connection was refused due to technical problems. PTCL, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, all of sudden, PTCL started sending me monthly bills (Nov 2009).
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218
On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website. I also tried to contact the Divisional Engineer, Sr. Operation Engineer and RGM but all in vain.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged with PTA.
After a week, a call was received from an Islamabad number (PTCL); assuring me that billing would be stopped immediately.
However, the next month, bill (4th) was again received. The complaint was again registered.
Then, as per matter of routine, the 5th monthly bill was received (without any connection). This time the bill was received with a threatening letter/ notice; what a criminal and condemnable act it was.
In reply, I again emailed to PTCL & PTA condemning the irresponsible attitude and poor management of PTCL. I made it clear that I reserve all the rights in the world to defend myself by all means. I also declared that in case of any mishap, the PTCL management would be fully responsible.
Soon, thereafter, Mr. Khalil Ahmed Dharpali (Business Manager Ops KIA Division STR-II Karachi), first contact me over my cell number and then visited my residence (on 17th April 2010) and assured me that all extra charges would be waived off and connection would be given immediately. On this commitment I allowed for connection, which was another blunder from me.
The line was soon installed but without any service/ calling facility.
I again started complaining
Then, they again advised me to pay the bill first to have calling facility.
Anyhow, the bill was paid. Meanwhile, the next monthly bill was received which was also paid
But infuriately the telephone service is still unavailable on my number
It is now a daily exercise for me to register a complain for restoring my number but all in vain
Since November 2009, I am suffering from such a poor, miserable and regrettable behavior of PTCL
PTA has also proved to be a helpless & useless institution having totally failed to take appropriate measures to regulate the PTCL and save customers from such big embarrassments and humiliations
Abdul Saboor
June 9th, 2010 at 6:08 PM
Condemnable Highly Permormance of PTCL I had applied (online) for PTCL connection in July 2009.
No response was received for months.
On my continuous follow up, landline connection was refused due to technical problems at the concerned exchange. They, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, they started sending me monthly bills.
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218
On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged (1st time) with PTA.
Then, after a week, a call was received from an Islamabad number, assuring me that billing would be stopped.
However, next month’s bill (4th) was again received. And now the current bill has been received with a threatening notice which is highly condemnable.
In the meantime, about two or three weeks ago, a phone calls was received from exchange that they were going to erect/ install the line/ connection. The same was rejected by me.
It is highly regretted to mention again that I have continuously been receiving PTCL bogus bills (now 5th monthly bill without any landline connection). Further, this time the bill is received with a threatening notice/ warning letter (copy attached).
In this regard, I want to make it clear that I reserve all then rights in the world to defend myself by all means. I also deem it necessary to mention that in case of any mishap or undesirable incident, the PTCL management will be fully responsible.
I have tried to contact responsible officers, and have continuously been making complaints but no response is available as yet.
I also tried to contact the Divisional Engineer, Sr. Operation Engineer and also RGM, on a number of occasions during last 1 month but no one is attending the call which is very unfortunate & deplorable.
I have personally visited to the valued customer and met Abdul Suboor sb give him assurance to waved-off line rent of deputed period after this commitment Mr. Abdul Saboor agreed and allow CSR for connection which line is already
I hope, this time an appropriate action will be taken against the responsible officials.
June 9th, 2010 at 6:09 PM
What a Performance of PTCL
I had applied (online) for PTCL connection in July 2009 – this was really a blunder from me.
No response received for 2-3 months.
On my follow up, connection was refused due to technical problems. PTCL, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, all of sudden, PTCL started sending me monthly bills (Nov 2009).
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218
On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website. I also tried to contact the Divisional Engineer, Sr. Operation Engineer and RGM but all in vain.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged with PTA.
After a week, a call was received from an Islamabad number (PTCL); assuring me that billing would be stopped immediately.
However, the next month, bill (4th) was again received. The complaint was again registered.
Then, as per matter of routine, the 5th monthly bill was received (without any connection). This time the bill was received with a threatening letter/ notice; what a criminal and condemnable act it was.
In reply, I again emailed to PTCL & PTA condemning the irresponsible attitude and poor management of PTCL. I made it clear that I reserve all the rights in the world to defend myself by all means. I also declared that in case of any mishap, the PTCL management would be fully responsible.
Soon, thereafter, Mr. Khalil Ahmed Dharpali (Business Manager Ops KIA Division STR-II Karachi), first contact me over my cell number and then visited my residence (on 17th April 2010) and assured me that all extra charges would be waived off and connection would be given immediately. On this commitment I allowed for connection, which was another blunder from me.
The line was soon installed but without any service/ calling facility.
I again started complaining
Then, they again advised me to pay the bill first to have calling facility.
Anyhow, the bill was paid. Meanwhile, the next monthly bill was received which was also paid
But infuriately the telephone service is still unavailable on my number
It is now a daily exercise for me to register a complain for restoring my number but all in vain
Since November 2009, I am suffering from such a poor, miserable and regrettable behavior of PTCL
PTA has also proved to be a helpless & useless institution having totally failed to take appropriate measures to regulate the PTCL and save customers from such big embarrassments and humiliations
June 11th, 2010 at 12:21 PM
Dear Sir.
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
Naveed Ahmed
June 11th, 2010 at 7:21 PM
Assalam-u-Allicum
My problem is that my phone is deed from 15 days from may23 to till today june 08 2010 i also go to exchange center but they dont take any action i am a student they says to me that our worker is coming you go to your house but they dont send any worker to my house i have done this 3 times but no responce so please you take action otherwise i will give application of cutting my ph no so please i am giving to you 2 days for proces
my ph no is 0235844689
exchange name is shahdadpur exchange sanghar sindh
June 16th, 2010 at 5:41 PM
salam my name is wasim n i m from Karachi, my problem is that my broad band not working since 3 weeks and no one comes to repair it, who is responsible for this please help me
ph : 02136824069
add : R/578.BLOCK/2 AZIZABAD F.B AREA KARACHI.
MOB :03212964510
June 17th, 2010 at 12:02 AM
To any responsible person in PTCL
I have purchased an EVO device few days back, for last three days I am trying to connect it but unable to do so. Contacted 1236 and they told me that I have to load Rs. 2000 to use the service as my default package is Max. I asked them to to change my package to Day Pass, they said they have put my request to the concerned department and that it would take maximum 24 hours to change the package. I called them after 24 hours because the package was not yet changed and in the mean process 1236 and 1218 kept on rolling me to one customer service to another, trust me I have spend hours waiting to connect through. I have almost called 5 times to 1236 and they told me contact 1218, almost called 7 times 1218 and all that time they told me to contact 1236 … my question is “WHAT THE FUCK THIS SERVICE IS” and “WHY THE HELL YOU CREATED ALL THESE BULLSHIT CUSTOMER SERVICES” … if they do not have any authority to change the service packages at least they can guide us the right person to contact…for last two days I am treated like a rolling stone from one FUCKING CUSTOMER CARE REPRESENTATIVE TO OTHER … this is not a fucking customer service I must say … I know this message even won’t make any difference but FUCK U AND YOUR SERVICE
Its almost 48 hours
Check my logs to customer services, I have called them from my ptcl # 0622887189
My mobile number is 03217222022
MY MDN # (for EVO) 51-5841745
June 17th, 2010 at 10:50 PM
hi . sir m from tesil bhalwal dist. sargodha. my ptcl connection is out of order from 2 years but we are stll paying the bill 250rs every month… many times i visit exchange but they do not take action …. my ptcl no is 0486643324 plz do somthing for me i m very thnkful to u … by.
malik zahid.
03006066802
June 18th, 2010 at 8:36 PM
No Action
Telephone drop wire used electric supply
It is bring kind knowledge that the Electricity theft in the MQM Office,Sub Unit 59-A Society Sector, Al-Hilal, Coop. Housing Society,Opp. Askari park Road No.4.Near House No B-3,Karachi.NO ELECTRIC MAETER in the MQM Office one phase use direct Fader 1 say and 2 phase Used ether Fader say (Kunda) ues kartty hai Telephone wire say .Jub load shading hoti hai tu un k office main light hoti kai.Please check in night. Thanks
June 20th, 2010 at 10:17 PM
I want to inform you that since last 16 days I have facing some problems regarding my PTCL DSL service 02134591537. I have registered so many complaint at 1218,DSL technician came after three days he tried to rectify but when he failed he said your line has much noise thats why DSL link can, t get stability, then I again registered so many complain about noisy line but nobody bother to rectify it ,in last week I daily visited to my concern exchange(Karachi Air port) and told whole story to DE Mr. Fahim as well as zonal Director Mr. Arif Kamal was also there, Mr. Fahim assure me your problem will rectify but still after four meeting with Mr. Fahim and Mr.Arif Kamal, problem is persist, which mean not a lower staff as well as DE and Director level also not interested to solve customers problem, it is regret to say Mr.Fahim asked me to contact area engineer Mr. Asim Naveed,today I called him but his behaviour was very rude and unmannerly, he did not listen me he straight forward refused and said it is cable issue contact to Mr.Alamgeer.
I could not understand how the PTCL is running with this type of irresponsible person
It is not out of mention that I did not understand whether PTCL broadband and phones are under the same administration or separate because when ever I complaint about broadband due to noise, they said go to phone section it is fault of line, phone section said it is fault of broadband, I don’t know what the hell is going on with PTCL.
I have put so many complaint at 1218, once when I asked about status of my complaints, 1218 person said it has been resolved as per our record when ever problem is still there but resolved without any work, there is no cross check. The only person who tried his best is DSL technician Mr. Rehman but he cant do any thing unless phone line is clear, how many complaint I have to register and how many time I have to visit I don’t know, I have never seen attitude like PTCL official specially Mr.Asim Naveed who don’t have manners and care of customers problems.
It is sorry to say if I could not get any solution ,I compel to discontinue PTCL phone as well as DSL,this will be only due to ignorance and irresponsibility of these higher official like DE Mr. Fahim and Director Arif Kamal.I don’t want to pay on defective service, there are lot of internet services are available in market.
I request you please take necessary and immediate action on my complain specially on behaviour of Mr.Asim Naveed
I am regular bill paid customer since many years but now agonizing problem faced due to PTCL response since last 16 days
Thanks
Regards,
A.Razzaq
021-34591537
03213744317
June 21st, 2010 at 7:23 PM
Assalam o alaikom ,
sir main MOHAMMAD FAROUQ swat se apke samne ye shikayat le ker aaya hon ke mere pas ADSL ka 1 MB line tha jo main use kar raha tha . aur 1199Rs monthly bill de raha tha jo k ab bhi kar raha hon . magar meri shikayat ye hai ke ab mera chota bhia jo ke ek student hai aur os ka haq hai ke oss ko PTCL ka student package internet mile. wo peshawar university se ghar aaya hai aur net per apne study notes download kar raha hai os ke liye main 7 bar PTCL exchange gaya aur student package ka form fill kiya magar aaj tak ko bhi mere 1199 Rs monthly package ko student package main tabdeel nahi kar saka . main poch sakta hon KYU ? kya hum pakistani nahi hain ??? ya aap log apne power ka galat use kar rahe hain ??? aap ke jawab ka montazir
Mohammad Farouq SWATi .
ADSL number 0946729938 – work number 0946729839 Cell number 03038833033
June 23rd, 2010 at 5:37 PM
Shame on PTCL – No Service, No Managenment, No System
I had applied (online) for PTCL connection in July 2009 which has proved to be a blunder from me. After having no response for 2-3 months, I enquired about the status of my application. In reply, I was told that due to technical problems, land line connection could not be provided. PTCL, instead, offered me Vfone connection (probably in October 2009) which I declined.
Later, all of sudden, PTCL started sending me monthly bills (since Nov 2009).
On receipt of 1st bill, complaint was immediately lodged on 080080800, 1236 and 1218. On receipt of 2nd bill, complaint was again registered on all numbers given on the bill and available on PTCL website. I also tried to contact the Divisional Engineer, Sr. Operation Engineer and RGM but all in vain.
On receipt of 3rd bill, the complaint process was repeated and it was also lodged with PTA.
Subsequently, after a week, a call was received from an Islamabad number, assuring me that billing would be stopped immediately.
However, the next month bill (4th) was again received. The complaint was again registered. Then, as per matter of routine, the 5th monthly bill was also received (without any connection). This time the bill was received with a threatening letter/ notice; this was absolutely a criminal and strongly condemnable act.
In reply, I again emailed to PTCL & PTA condemning the irresponsible attitude and poor management of PTCL. I made it clear that I reserve all the rights to defend myself by all means. I also made it clear that in case of any mishap, the PTCL management would be fully responsible.
Soon, thereafter, Mr. Khalil Ahmed Dharpali (Business Manager Ops KIA Division STR-II Karachi), first contacted me over my cell number and then visited my residence (on 17th April 2010) and assured me that all extra charges would be waived off and connection would be given immediately. On this commitment I allowed for connection, which was another blunder by me.
The line was soon installed but without any service/ calling facility.
I again started complaining. Then, Mr. Khalil Ahmed Dharpali again advised me to pay the bill first to have calling facility.
Anyhow, the bill was paid. Meanwhile, the next monthly bill was received which was also paid
But unfortunately the telephone service is still unavailable on my number
I have made complaints to all relevant authorities by all means but till today no response has been received from anyone.
I am suffering from such a regrettable and condemnable behavior of PTCL since November 2009, but none of the PTCL officials has paid any attention or tried to resolve the issue.
PTA has also proved to be helpless in this regard as it has totally failed to take any action against PTCL for embarrassing me since last 8 months.
June 25th, 2010 at 10:21 PM
Assalam o alikum.
Respected sir
Our phone is out of order since three weeks plz do somthing no one is taking our complaint seriously, we have submitted our letter to the ptcl office but still no answer.
i hope you will resolve our problem
June 25th, 2010 at 10:25 PM
Assalam o alikum.
Respected sir
Our phone is out of order since three weeks plz do somthing no one is taking our complaint seriously, we have submitted our letter to the ptcl office but still no answer.
i hope you will resolve our problem
phone number is o21 32220142
June 29th, 2010 at 3:27 PM
My name is Ziauddin Hashmi and i am from Hyderabad. My complaint is that my ptcl landline number 0223-868441 is out of order. Its happening the second time during these previous 15 days. It is requested to u to please look upon my complain urgently and try to solve this problem as soon as possible.
THANKS!!
Dr. Ziauddin Hashmi
RMO Shah Bhittai Hospital
Latifabad Hyderabad
PHONE#: 0223-868441
CELL#: 0333-2622401
or 0323-3118389
June 30th, 2010 at 3:12 PM
dear PTCL team,
i am launching the complaints since 23-Jun-2010 on daily basis, but unfortunatily there is no positive response from PTCL end
every day i get a new complain number but output is =0
every day 1218 ask me to wait 2 hours 3 hours or today COB, line will be OK, but the status is still same
please help and resolve the issue ASAP
br
Muhammad Ishtiaq
July 2nd, 2010 at 12:40 PM
Dear ,
We have installed 6 telephone numbers at our factory in lahore. I am trying to contact with concern people last 45 days. No one picking the phone or neither got any satisfactory answer from anyone. here are the phone number 042-5824126, 042-5824127.
I dont know what i need to do. If this issue are not resolved i have plan to closed my all ptcl number soon.
thanks
amjad
cell: 0321-84 23456, 0300-8405513
July 3rd, 2010 at 9:26 PM
sir i am a evo device user from sabaza zar A-block multan road lahore MDN number 42-35006066 . i am facing the problem of slow downloading and browsing speed since purchasing date.i have called many times on 1218 but there is no positive response about my complain. kindly help me in this problem.
thanx
July 4th, 2010 at 1:44 AM
salam o aliqum
meri puri basti ke ptcl no cable cut jane ki waja se band hain.mera ptcl no 0092685562234 he aur aaj tak band he .basti ghourian thesil khan pur disst rahim yar khan (punjab pakistan)
July 13th, 2010 at 6:40 AM
DEAR SIR ,
AP KA WIRLESS PTCL CONNECTION JO HAI WO HAI TO RIGHT BUT SPEED NAHI AGER AP ACTION LAIN SPEED BARHAIN DSL WIRELESS KA PACKAG WIRELESS PER BANA DAIN TO BUHAT MAHARBANI HO AP KI ,SIR WIRELESS PER INTNI SPEED NAHI HOTI K HUM KO CHEEZ DOWNLOAD KAR SAKAIN
AGER DSL ISS PER BANA DAIN GAY TO HUM KOI CHEEZ DOWNLOAD KAR SAKAIN GAY AUR AP KA MPACKAGE BUHAT POUPLAR HO ,BUHAT LOG ISSAY PASAND KARAIN .
AGER MERI YA TAWAG AP KO ACHAY LAGI TO ZURRO ACTION LAY JEE GA SIR .
JAMZEESJAMAKRAM@YAHOOCOM/GMAIL
CELL NO 03453489932
July 14th, 2010 at 1:01 PM
The GM OPERATIONS
PTCL ISLAMABAD
Subject: COMPLAINT AGAINST REPEATED BREAK DOWN
OF TELEPHONE No 04235820768 LANDLINE INSTALLED AT
HOUSE 3 E-339 ST 1 GHAZI ROAD GULISTAN COLONY NEAR GENERAL HOSPITAL LAHORE
The Subject telephone number got out of order some 10 days back when the PTCL staff have some diging / repair job corner of my street , since that day my telephone is out of order. I approached the telephone staff number of time who promised to get the telephone line repaired. Since then I repeatedly making complaints no one is bothering .
It is requested that My telephone No 04235820768 maybe repaired and an internal inquiry may be held into the affairs of ghazi road Exchange so that the subscribers get a sigh of relief from ptcl staff of ghazi road exchange.
Anjum Saeed
S/O
Rana Saif ur Rehman
Cell # 03214401355
July 20th, 2010 at 4:32 PM
My Telephone Number 021-34620707 installed in Askari -4 Karachi is out of order since about two weeks.Please rectify the fault ASP
July 21st, 2010 at 10:18 AM
our number 041 8523798 is unable to bconnect since two months .i have complaint alot to all related authorities even to the local administration.but still it is disabled along with Dsl.kindly do check it .
July 22nd, 2010 at 12:31 PM
The phone number 0543-543317 against in the name of Imran Waseem at Moh: Shumali near Peer Ladla Chowk Plan Pakistan Chakwal is still dead (service unavailable) from 17-07-2010 to date. i have lodged complain at PTCL Chakwal complaint Centre several times but in vain. The staff of PTCL replied “We are coming.We are coming” but they do their job with no results. Please you are humbly requested to please take necessary and immediate action on my complain specially. I am a regular bill paid customer. my family is facing a lot of problem due to the unavailable PTCL phone service.
July 22nd, 2010 at 9:35 PM
the number 02134113123 is not working for 3 months and inspite of this we are paying the bill . please take fast action we shall be very thank ful to you.
July 22nd, 2010 at 10:56 PM
Complaint about your local authorities & their mis-behavio
Dear Sir,
My name is Fahid Mahmood & phone no. is 041-2668146…i m facing problem of low speed and disconnected . i have 1mb broadband connection . but speed is very very low. please please help me i hope u must get action…
I have your internet services since 12 june 2010 but it is very sorry to say that I am not satisfied with your services & system.
I have complained several times to your local authorities but it is all in vain.
The behavior of your representatives was very shameful & dirty. I also have the video proof about this. If you want I can send you by email.
Now come to the solution, if you can solve my problem within next 48hours, I will be glad. Otherwise, give me a favor to disconnect my connection because I am mentally very upset with this scenario. I hope if you will see my video proof , you condition will be the same.
I look forward for an immediate & optimistic response.
Thanks & Regards
Fahid Mahamood
Cell : +923216664353
July 24th, 2010 at 7:28 PM
To:
The Chairman PTCL,
PTCL HQ
Islamabad
Subject: INSTALLATION OF D.S.L. – COMPLAINT AGAINST RELEVANT STAFF FOR NOT RESPOND – DESPITE MAKING DOZENS OF COMPLAINTS.
.
Respected Sir,
I am serving in Finance Division (Military), Member Finance Secretariat HIB Taxila Cantt. I applied for PTCL connection in June, 2010. The phone line was provided to me on 9.7.2010 (containing No. 0514542481). On the same day I applied for a DSL connection on prescribed proforma. PTCL claims that they are providing the DSL within one week period but the present case has entered in 3rd week. I was informed that my application has been considered and approved for installation of DSL (student package). Despite making complaints on daily basis on different levels, neither any person visited my home not the DSL has been installed. The staff of help line as well as the Telephone Exchange Taxila are taking no interest in my complaints made by me, which are in dozens in number.
2 In view of the above, it is requested that orders may please be issued to concerned staff for installation of DSL at my residence No. S-II/30, HIT, Taxila Cantt.
Yours faithfully
Muhammad Iqbal.
July 25th, 2010 at 10:26 PM
aoa,
respected sir, i wanted to let you konw that for the last 26 days i’ve been suffering to a huge mental stress because i’ve not get the ptcl broadband connection yet. i ha applies for it on 30-june-2010, but i ‘ve not get it yet.
please do some thing.
thanks in advance
m.Faizan Uddin Ahmed
03314291551
July 27th, 2010 at 2:22 PM
0459-241415 noo is out of order plz b nazar e karam me and live my line plz
July 31st, 2010 at 7:21 PM
MY VPTCL NUMBER 0632024796, I ACTIVATED IT THROUGH 789 AND SUBMITTED NIC COPY BUT IT’S OWNERSHIP IS YET NOT IN MY NAME PLZ TAKE ACTION ACCORDINGLY. THANX
03007544719
July 31st, 2010 at 7:26 PM
DEAR SIR,
PLZ ACTIVATE MY VPTCL NUMBER 0477009618 IT IS DE-ACTIVATED FOR A MORE THAN A MONTH.
THANKING YOU IN ANTICIPATION
FOZIA MALIK
03007544719
0477009618
August 2nd, 2010 at 5:50 PM
Ref : 6940627
SIR
MY LAND LINE IS NOT PROPER WORKING LAST 3 MONTH ALMOST OUT OF VOICE OUT OF COVERAGE , RISTRUCTED IN VOICE & LAST 6 DAYS OUT OF ORDER and permently dead. sir pls solve my problem .
i am very thank full of you
Naveed
03132569187
August 4th, 2010 at 12:09 AM
Dear sir/madam
my brodband DSL speed very slow from 3 months.I have been complaining to 1218 and Exchange for 3 months again and again but somebody didn”t risponse me till now.
So please help me about this problem in 24 houres.
Cell No 0333-2360796
Phone No 0213-5048618
House No A-301, Street No 1, Area 36/G Landhi Karachi
August 4th, 2010 at 2:46 PM
oh doston ye log koi amal ni krne wale hamare complains me……ye log soie hoe hn…..internet lagwaya pahle monyth chala huy baad me hr secong me conect disconect..
bad connection pcl
August 6th, 2010 at 11:05 PM
my number 04236625245 now it is working on brodband dsl 4mb but the speed is not proper 4 mb give me. the data tansfer rate is 100 to 150 kbit so solve my problem.thanks.
August 8th, 2010 at 11:15 AM
The Chairman PTCL, Islamabad
Respected Sir
Inspited of a auto reply no action on my mail datedd 24 July, 2010 has so far been taken.. Kindly issue order to concerned department for provision of DSL at my no.
Muhammad Iqbal
August 8th, 2010 at 11:19 AM
The Chairman PTCL Islamabad
Honourable Sir,
My mail dated 24 july refers. Only a machined and auto reply was sent by your Department and no action has so far been taken.. kindly order the concerned people either to install DSL or disconnect my telephone connection forthwith. I dont want to pay JUST line rent……..
Muhammad Iqbal.
August 9th, 2010 at 5:30 PM
AOA
From last 6 weeks I am suffering this problem my two numbers 052 3257717 052 3255717 are not working.
And I am shocked to have the response of the PTCL Dep. that they have no concern that I am facing lose due to this.
Now I came to know why our country is not developing and I am sure that we are not able to be a nation and this coutry should be finished as soon as possible otherwise these public servant sell each and everything of this country may be there wives and daugthers.
Thanks
Shahid Ahmed
August 9th, 2010 at 7:55 PM
Assalam u Allakum
Sir since last night my telephone is not works properly when I pick the receiver Only and Only shore is listning may dear sir
i am the user of your PTCL Land Line which #021-34584932
kindly pay attention towords this matter from your buyest schadule.
i shall be very thank full to you.
Ashfaque Ahmed
021-34584932
Shah Faisal Colony, Karachi.
August 10th, 2010 at 12:10 PM
PTCL is continuing sending me fake/ bogus monthly bills without any service. Now they have once again threatened me vide above letter. This is absolutely an act of terrorism. I condemn this behavior of PTCL in strongest terms.
It is here clarified once again that:
1.There is no service on my number since 20-05-2010. PTCL is continuously sending me monthly bills despite PTA instructions vide email dated June 15, 2010 for not levying any bill in the absence of provision of services.
2.Previously, PTCL has the record of sending me monthly bills for six months (from November 2009 to April 2010) without any connection at all.
3.The connection/ service was finally provided on 01.05.2010 – that too after payment of previous bogus bills which have not yet been adjusted.
4.As such, I have already paid far more than the use of service (which remained available for 20 days only).
In view of the above, PTCL is again advised to stop sending me such bogus bills immediately. The threatening attitude of PTCL can not be tolerated in any case. Chairman PTCL is requested to look into the matter personally and take stern action against the responsible officials.
I am taking this matter very seriously and all concerned PTCL officials, especially Mr. Shahid Javed/Manager Policy & Regulations, Mr. Mazhar Ul Islam/Manager Revenue and Mr. Khalil Ahmed Dharpali/BM Korangi Karachi will be fully responsible for all consequences.
Abdul Saboor
Contact: 021-32455934
Cell: 0300-2248255
August 10th, 2010 at 2:09 PM
my phone no 0515957966 is out of order, i contacted to my relevant exchange to do favourable action so that i can avail phone facility. but inspite of many reminders my phone is still out of order. My DSL is installed on that number and is working good but phone facility is out of order.
for your kind action pl.
03215398088
sohaib
August 11th, 2010 at 3:26 PM
sir
my ptcl phone is not proper working last 4 month pls pls pls take attention and solve my complain, pls see top page 12 may is attached my complain ( naveed ) name.
sir pls note my new complain no 0213-6940627
brgd
Naveed 03132569187
August 16th, 2010 at 2:01 PM
sir over phone will not working since 4 months i complain over area’s line man but they are not responding .and we order ptcl DSL and they say that we are not able to install it untill ur phone works properly so please do it urgently please over phone number is 0213-4430231 A-364 block 5 saadi town scheme33 karachi
usama
03343617988
August 16th, 2010 at 6:36 PM
A.O.A:My name is Muhammad Adnan shaukat. MY land line number is this 0632271101. Brondband line available.net speed so slow
contact number 03336414717
August 17th, 2010 at 9:45 AM
my broadband internet is not working almost 1 month have passed, my ptcl number is 021-34576548, i need your urgent attention please.
Junaid
021-34576548
0346-3563309
August 18th, 2010 at 10:35 AM
this my nomber plz call me
03317186280
03009894355
August 18th, 2010 at 11:16 AM
dear sir,
i want new PTCL connctionsince 3 month ago but ptcl provied me just new number 35060244 let me know what can i do this number i am waiting my connection no body provied me. when i go korangi exchange so tell me thats a main cable falt we cant give line in korangi sir plz do it and solve this problem i am from korangi#2 karachi
August 19th, 2010 at 2:13 PM
sir,
i m user of your ptcl land line which 042-37585705
this number has been out order.
i have to face this problem once in every month.
kindly pay attention towords this matter from your buyest schedule.
i shall be very thank full to you.
kashif mehmood
042-37585705
plz contect me. 0321-8814342
August 21st, 2010 at 6:10 AM
Salam!
Out of order since 14/8/10(Saturday. No tune can be heard. Please take action.
Thank You!
August 21st, 2010 at 6:12 AM
Salam!
My landline phone is out of order since 14/8/10(Saturday. No tune can be heard. Please take action. PTCL no. 021-34635804
Thank You!
August 21st, 2010 at 2:55 PM
dear sir
my problem is this way that every month the bill is not send me that i go the ptcl office and i get my own bill every month
so that i am request to y0ou kindly you ordered the ptcl office of mirpur mathelo district ghotaki sindh that they arrive the bill on appointed date in this way i have no difficiulty
my phone number 651390 and my email address is
shahidali_khambro@yahoo.com
this number is registered by imran Ali khambro s/o basher Ahmed khambro
August 23rd, 2010 at 8:40 AM
dear sorry to say that u duisappointed us . i apply for a ptcl connection and still didnt got it. then i take a connection from my neighbour after taht i apply to dsl and they told me ot will be installed in 24 hrs. but after 15 days they provide me net facility. and moreover they record my wrong address from my id card. they didnt sent me bill i got from them myself thjey disconnect my phne before due date. what a service mashallah. kuch to sharam o haya kare me ne 10 din pehle bill jama karaya hai aur ap lpgo ne abi tak connection open nahi kiya. my number is 0915853418
August 23rd, 2010 at 11:14 PM
i farooq asghar shah again register my complain against my tephone no 0298550330 from thatta, i alos registerd my complain so many time 1218 but ur local ptcl replied ( jao jo kana hai). here your staff is openly salining wires to private men in unsing electricity in theft wapda i can also prove that, if a committee consituted from higher management, i also regiter my complain to the gm str 1 on his mobile no 03332763655. his reply was dont worry i ordered for follow ur coplain. i also complain to hyderabad gm on 0222783063 mr naeem said sir today ur line will ok. but sorry to say i am paying dsl charger regular but no one is following my complain. i strongly request the chairman etsalat/PTCL kindly interviene in this mattar and save ptcl service in thatta. thats y people is disconnecting ur ptcl service due to not following complains here
i thank ful to you sir
farooq shah
thatta
August 24th, 2010 at 7:49 AM
Dear Sir,
with due respect it is stated that my PTCL number is out of order for two week, i m paying my bill regularly, i also complain in my regional office but problem is not solved
August 25th, 2010 at 1:20 AM
ptcl waloooo
tumhara ma ka kus
network chala rahe ho yah gand marwa rahe ho
kisi time ao hum tumhara gand mare ga
humra complen ager nahe hall howa tu tumhara chota wala chikan bhai gaya samjho
August 25th, 2010 at 12:04 PM
my phone has no dial tone
August 25th, 2010 at 9:17 PM
dear sir
from April 2010 my phone lines 5412447 and 5419300 with broadband is dead
and i do so many many complaines but no action and so many time i submmit
application to Mustafa town exchange multan road, we dont know what can
we do,kindly do somthing for provide me ptcl service please and waeave
my bills during this period i didnt use.
Thanks
August 26th, 2010 at 11:43 PM
dear sir
its my 2nd complaint 2 ptct that my#0513312420 is out of order last 1month coz of this i face many problems so sir i request u tack action as soon as possible i realy thankful 2 u
mr. khalil
August 28th, 2010 at 5:59 PM
kindly solve my problem which is ptc responsible for it of my lossing money i bought land and ptc is useing it why
August 29th, 2010 at 7:50 AM
Dear Sir . I m realy sorry for it bt i can’t explain about the bludy hell service of ptcl . i m facing the problem of my landline no since 6 month .becoz of this also can’t use my broad band service becoze of u bolshit guys my assingment ‘ll not deliver to institute if u cant solve our problem then go to home & enjoy our (Ghatia ) life . if u ‘ll not take action on this then dash ki________________________________
tel no = 0423 7491646
Mohsin = 0343 4115076
September 6th, 2010 at 4:05 PM
Dear Sir/Madam,
My phone disconnected last 3-4 months, following complainst launched at 1218,
26-07-2010 50
30-07-2010 74
05-08-2010 31
12-08-2010 244
13-08-2010 93 Last one….
I have also paid monthly bill before due date…but still fualt is not remove.
Please resolve the issue ASAP.
September 7th, 2010 at 2:54 AM
February 27th, 2010 at 03:43 | #11 Reply | Quote Hello,sar mera no 0425301302 2 month sa khrab ha main na complain b ki thi lakin sar line man na 600Rs reshwat ki demond ki sar ap kuch karine PLZZZZZZZZ sar main na bohat c complain be ki han abi tak theak nai hoa ap is no ko jald theak karwa dain PLZZZZZZZZZZZZZZZZZZZZ sar.cont me on this no 03124336611.sar i am waiting for your reply.
September 7th, 2010 at 9:21 AM
My phone # 051-5466851 is out of order since long. It is totally dead & I have lodged the compleant but still after last 1-month no one can resolve this matar. Last time I personally visited Westridge Exchange where I found locked main gate. Now tell me where I go to lodge my complant.
September 8th, 2010 at 1:01 PM
dear sir
i am the user of your PTCL Land Line which #0928-614078
this number has been out order.
i have to face this problem from last week but my other relatives living near to me are facing this problem scince from last two month.
in bannu lineman’s are protested for their salaries from last 40 days but their issues are not solve now the lineman’s and their other PCTL employees going to main DP and cute the customers lines.
kindly pay attention towards this matter from your bu-yest schedule.
asad saleem
0928-614078
Bannu city
September 12th, 2010 at 12:23 PM
No Service, No Management, No System , No interest
Naveed Shahzad
03214262764
September 14th, 2010 at 1:52 PM
dear sir,
i am the user of ptcl land line number 056-3406265,30406164,3406206,612525 these number has been out of order since two three month i have complante many time but no ptcl person respoce me plz action my complant if posible.
naveed iqbal kalyar
0300-8401101
September 14th, 2010 at 4:51 PM
Sir
Our office 2 numbers are dead.I complaint several time on 1218 but still waiting.Numbers are 0213-4312071 / Complain# 221 and 0213-4312075 / Complain# 222.
Kindly do the needful ASAP.
Regards
Naveed Hashim
Branch Officer
ALICO.
September 15th, 2010 at 9:29 AM
Our phone 34521453 has been out of order for months and no luck so far in getting it fixed…………….billing is as normal
also our phone 34396778 is out of order
and hold on our phone 34521453 has so much noise that it is difficult to talk
and don’t go yet our last phone 3437860 has unbearable noise too
Any hope in Sept 2010 for getting them working
September 16th, 2010 at 9:26 PM
Dear Sir
As this is observed that PTCL service is going to very fast, so I request you that my Land Line Number 34989714 is out of order, due to this we are facing problem, please send the lineman to overcome this problem.
Thanks in advance
September 19th, 2010 at 11:53 AM
plz i request u to resolve my ptcl problam
September 20th, 2010 at 11:49 AM
Hello!
My ptcl line 34394936 and 38 has been out of service for last eight months.
I have letter to prove that a complaint was filed from my end and personally handed to your working staff at ptcl exchange in nursary karachi. Some how i keep receving the bills and now there is even a bigger problem which shows how dark is our system. They are sending me DSL charges ..without any land line and a service which was never ordered from me end. WHO CAN HELP ME HERE ??
September 21st, 2010 at 11:20 AM
Dear Sir ,
my telephone number 0544-626918 at jhelum is out of order since last three weeks despite of our repeated request the local authority of PTCL is not attending the request .my complain number is 18.please inquire and my telephone may please be
September 21st, 2010 at 11:45 AM
hi sir,
maira ptcl broad band laina ka koi irada to anhi tha phir jab add daikhi to dil kia ly lo but jab ly lia to wohi sarkari problems yeh kahan ki pvt company hoi hai jo abi b rishwat py chalti hai bula bual k thak gya ho complaint b bari likhai hain bill b every month due date par dia jata hai aur ab kia karo main kitni buri halat hoi hai mairi kia abtao
September 21st, 2010 at 1:02 PM
dear sir
I am the user of your PTCL Land Line which #021-36972768
this number has been out order for the last 15 days and have to face this problem allmost every month.I have complain three times during the last 15 dasys but no action has been taken so for.
Kindly pay attention to solve this problum as soon as possible.
Thanking
Zia ul Haq
021-36972768
North Karachi
September 21st, 2010 at 8:14 PM
R \ Sir
My phone no is 0722 652693 is out of order last 2-3 months i have also complained at 1218 from 18 august and i also complained to S.D.O jacobabad but no response has been taken yet so kindly resolve my problem i am suffering from last 2 months plzzzzz
September 23rd, 2010 at 10:13 AM
Dear Sir;
It is stated that the PTCL telephone of my home is out of order since August 31, 2010 and still in the same condition. We tried alot to get register the telephone complaint but no avail. The only problem is that i am not in my city and my mother has only the source (Internet) to get connected. Me as well as my family is very much disturbed due to this.
You are requested to please look into this matter and sorted out the issue stated above.
Asad Afzaal
051-5473754
Peshawar Road, Rawalpindi.
September 23rd, 2010 at 2:03 PM
35090091
My PTCL was dead from last month and my Board band is also not working.
I have complained 3 times but my problme is still remain same.
Syed Abbas
03463054400
September 23rd, 2010 at 5:25 PM
Sir,
My phone # 02136940627 is out of order since long. It is totally dead & I have lodged the compleant comp# 333 , 115 , 454 but still after last 3-month no one can resolve this matar.
koi kanjar to ya coments parhta ho ga agar ya coment koi PTCL ka banda
parhay to bhai is pa ghoor karo or is maa k lory phone ko theak kar do kyo
k mujhay pata ha k PTCL wala bohat harami hain saray k saray maa k loray
hain har baray banday ko complain kara chuka ho par koi responce nahi ha.
DO , DDo sub haram ke kama rahay hain jo tawajah nahi da rahay
>>>>Quote<<<<
Ali:
May 15th, 2010 at 1:33 PM
Dear Sir.
I am the user of your PTCL land line which # 02136940627
this number has been out of order last 3 weak. i am several
complain to Saleem center up more Branh office but they are
not resonding in my complain pls note my complain no 115
Dt: 03-May , complain no 56 Dt: 30 Apr.
Kidly pay attention toward this matter from your buyest schadule.
i shall be very thank full to you
Tks & Brgds,
September 23rd, 2010 at 5:26 PM
6940627 koi kanjar to ya coments parhta ho ga agar ya coment koi PTCL ka banda
parhay to bhai is pa ghoor karo or is maa k lory phone ko theak kar do kyo
k mujhay pata ha k PTCL wala bohat harami hain saray k saray maa k loray
hain har baray banday ko complain kara chuka ho par koi responce nahi ha.
DO , DDo sub haram ke kama rahay hain jo tawajah nahi da rahay
My phone # 02136940627 is out of order since long. It is totally dead & I have lodged the compleant comp# 333 , 115 , 454 but still after last 3-month no one can resolve this matar.
September 23rd, 2010 at 5:29 PM
haramiyon PTCL walon Kuttay k bachon phone theak karo apnay baapon ka harami
September 23rd, 2010 at 5:33 PM
hARM LUND WALON
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:33 PM
hARM WALON
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:34 PM
PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:34 PM
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:35 PM
hARM LUND WALON
RANDI KE NASALON MAA K LORON
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE
September 23rd, 2010 at 5:35 PM
DALONNNNNNNNNNNNNNN PHONE THEAK KARO
September 23rd, 2010 at 5:36 PM
BAHRWAY PHONE KE MAA CHOD RAHAY HAIN
September 23rd, 2010 at 5:37 PM
KUS MARANI K
September 23rd, 2010 at 5:37 PM
COMENT KYO DELETE KAR RAHY HO
September 23rd, 2010 at 5:37 PM
RANDI K BACHON
September 23rd, 2010 at 5:38 PM
STRIKE PA BATHAY RAHY 2 MONTH SALARY TO BARHWANAY K LIYA
OR MAADACHODON NA BARHWA BHE LE PAR MAA K LORON PHONE KIYA TUMHARE MAA
THEAK KARAY GE A KAAAAAAAAAAAAAAAAAAAAAAA
September 23rd, 2010 at 5:38 PM
MAA K LORON HARAMIIIIIIIIIIII
September 24th, 2010 at 1:46 PM
D/Sir,
Sorry to say that your whole telephone dept is useless as you only consider about your demands,which I presume are fulfilled but as a P akistani citizen you all are incompitant and are unable to proform to your potentials, we pay for your salaries though payments of bills and taxes.Therefore you are servants of the people of Pakistan,I hope you are getting me what I mean.
September 24th, 2010 at 4:49 PM
ptcl shame on U
i would like to draw ur attention on a short coming of ptcl i m living in british homes colony at IJP road I-12 Islamabad.i applied for ptcl connection for DSL facility two years back i.e 2008 and reminded the concerns several times since then.each time they replied that they don’t have capacity in DP for new connection.if u could not manage one connection in 2yrs then its not wrong to say shame on u
LOOKING FORWARD FOR UR POSITIVE RESPONSE
Kamran qureshi
0300-9115281
September 24th, 2010 at 11:56 PM
People all around the nation are receiving calls saying that they have won 10,00000 under the ptcl lucky draw scheme. innocent people are getting trapped in their plan. Such people are not only fooling innocent people but also destroying the image of ptcl.one such call was received from this number 0514356857. when conformation was taken from ptcl help line 080080800 and 1236 it was discovered that the number belong to a shop in Islamabad.
Therefore it is requested to kindly take serious action against such activities.
Engineer
Atta Ur Rehman
03337827355
September 26th, 2010 at 6:00 PM
sir my ptcl land line no is 021-6800675 and line is dead since last week…
i have complaint to exchange but no responce from there..
kindly pay attention…
September 27th, 2010 at 2:10 AM
dear sir.
September 27th, 2010 at 10:17 AM
sir my ptcl land line no is 041-8559826 and line is dead since last week…
i have complaint to exchange but no responce from there..
kindly pay attention…
September 27th, 2010 at 11:27 AM
Respected sir my ptcl land line no is 0423-6810151 and line is dead since last one month.
i have complaint to exchange but no responce from there..
kindly pay attention…
September 27th, 2010 at 2:42 PM
tumari maa ko chodon malir exchane waloo tum loogon ne appni hakomat banhi hoi hai chai chai maheeney say line band perri hoi hain kam kero harram mat khao tumari maa ka bosra maroon kuti kay bachoon
September 28th, 2010 at 4:06 PM
D/Sir,
I would like to inform you that your linesman and DO are disconnecting our phone number 35875923 deliberately, I don’t know why,I hope the message is passed on to the chief engger, this is too much to tolerate,I think these type of people should be dimissed from their jobs,somebody better should be given a chance.
October 1st, 2010 at 11:42 AM
Hello dear
I would like to bring in your kind information that I have installed the DSL Student package connection in 29 February 2010 at Hub Chocke District Lasbela Balochistan .I did not able to access the net properly a couple of week and last two to three months there has no tone in phone. Many times I had talked with the PTCL officers who are related to DSL connection but they didn’t take action seriously. This is my 2nd mail what I am writing you .It is Requested to High management of PTCL, please wind up your Modem and phone. Now I am not responsible for equipment nor do I pay further for phone and DSL. I hope you understand me and take action as soon as possible.
LOOKING FORWARD FOR UR POSITIVE RESPONSE
Cheers
Abdul Jalil
October 2nd, 2010 at 2:50 AM
As i have done already submitted complaint in this website and i appreciate i received a call from Islamabad but my landline still not properly ok even our whole building facing this kind of problem. cross connection, dead many times a day, distortion.
some people of building came to me for submitting their complaints.
Mst. Khalida Ashraf 34660206 (in my use)
Mr. Ejaz Aquil 34660211
Mr. Zabeeh Ullah Bhatti 34660207
Please get it done on early basis. THANKS
October 7th, 2010 at 4:17 PM
Dear Sir,
The case has been long prolonging Land line NDT, due to nearest “DP” one year. Line man says also main cable damage, I regret to inform you that I have not get any positive response DE SDO and Line man yet??? The case still pending and no result from your side.
more time complain 1218 and talk to your representative but delay resolve my complain and again new complain registrar to 1218 but but no resolve my complain
I am sure and hopeful that your prompt action make it urgent basis.
Thanks and kind regards.
Asif Zahoor Ansari.
Cel: 0346-3924425
022-2634442
October 9th, 2010 at 12:38 PM
Respected Sir,
I, Farrukh saeed. I registered my name for student package DSL broad band few days back. My phone is 021-36617533.One of the person Rehan came here at my home from nazimabad exchange. But he just gave me modem and went away. I don’t know how to install this, then I complain Mainer time but no one response .Everyone on the phone just told me now days our person will come next day but they didn’t implemented on that. Sir my daily charges already implemented on dsl but I am not using the dsl right now. Kindly consider my application.
You’re sincerely
Farrukh Saeed
0334-2196776
October 11th, 2010 at 4:19 AM
Sir
Sallamalekum This is me tahir From hyderabad sir i have a problem with service
Line Rate – Upstream (Kbps): 256
Line Rate – Downstream (Kbps): 2048
LAN IP Address: 192.168.1.1
Default Gateway: 119.159.192.1
Primary DNS Server: 119.159.255.37
Secondary DNS Server: 203.99.163.240
sir i have 2mb service i request to hyderabad ptcl Exchance that please dubble my 2m service in to 4mb but no Response if sir you give the adavantage of dubble speed to every one why don’t have us and sir Line Rate – Upstream (Kbps): 512 they less Line Rate – Upstream (Kbps):in 256 why sir that is my issu please give response my ptcl phone number is : 0223667060
please sir solve these issu
October 11th, 2010 at 4:20 AM
Sir
Sallamalekum This is me tahir From hyderabad sir i have a problem with service
Line Rate – Upstream (Kbps): 256
Line Rate – Downstream (Kbps): 2048
LAN IP Address: 192.168.1.1
Default Gateway: 119.159.192.1
Primary DNS Server: 119.159.255.37
Secondary DNS Server: 203.99.163.240
sir i have 2mb service i request to hyderabad ptcl Exchance that please dubble my 2m service in to 4mb but no Response if sir you give the adavantage of dubble speed to every one why don’t have us and sir Line Rate – Upstream (Kbps): 512 they less Line Rate – Upstream (Kbps):in 256 why sir that is my issu please give response my ptcl phone number is : 0223667060
please sir solve these issu.
October 11th, 2010 at 4:21 AM
Sir .
Sallamalekum This is me tahir From hyderabad sir i have a problem with service
Line Rate – Upstream (Kbps): 256
Line Rate – Downstream (Kbps): 2048
LAN IP Address: 192.168.1.1
Default Gateway: 119.159.192.1
Primary DNS Server: 119.159.255.37
Secondary DNS Server: 203.99.163.240
sir i have 2mb service i request to hyderabad ptcl Exchance that please dubble my 2m service in to 4mb but no Response if sir you give the adavantage of dubble speed to every one why don’t have us and sir Line Rate – Upstream (Kbps): 512 they less Line Rate – Upstream (Kbps):in 256 why sir that is my issu please give response my ptcl phone number is : 0223667060
please sir solve these issu
October 15th, 2010 at 9:55 AM
Dear sir,
For your kind information and I think you would not be astonished to know that our PTCL line is not functional from beginning.I live in Gujranwala Climax Garden.I have complaint to Tabassim Shah more than five times but our line man Shafiq does not manage my line into order and he demands for bribe to me.And second thing is that we donot receive bill at home.One day I called on my number someone had received it.
My PTCL number is 055-3824400 which is register on my name FURQAN JAVED and my identity card number is 34101-9571629-9 and my cell number is 0334-7940720.Now I want to clear you that I would not pay my any bill therefore you should eliminate my account in PTCL.
Because sorry to say your department is full with corruption and blacksheeps.
Your wrathful customer,
FURQAN JAVED
October 17th, 2010 at 1:22 AM
karachi pakistan
ptcl wale is number 32593871-3 ka bill musalsal hamare address pr bhej rahe he taha moaiz k name se magar nato taha moaiz yaha rahta he or na hi hum ne koi connection ki application di thi
wah ptcl azeem logo ka azeem idara
October 23rd, 2010 at 8:38 AM
ptcl officers i am goods transporter at vehari chowk multan related exchange mummtazabad.oure truck goods numbers dead from last 6 months.we all trucks goods unions members going many time in mummtazaz abad exchange multan but oure phone lines still dead oure phone numbers are which dead from 6 months
6526296, 6526760, 6527760, 6528760, 6525652, 6525752, 6761600, 6525600, 6527655, 6527654, 6241786, 4481185, 6243270, 6243394, 6528296, 6527292, 6529272, 6527989, 6243767, 6244546, 6244547, 6243765, 4481165, 4234850, 6528592, 6529592, 6526277, 6525277, 4232534, 6528234, 4230955, 4480955, 6244397, 4233297, 4481197, 6526192, 6525677, 4232233, 4232611, 3232511, 6528564, 4480864, 6525179, 4481160, 4481157, 6526189, 4233888, 4230865, 4480882, 4480881, 6526770, 6528295
ptcl officers these are truck goods numbers which are dead from 6 months we all goods paid bills regular and complaint at 1218 many time but numbers are dead officer of mummtazabad office multan note oure complaint many time but we are still without fone line i hope oure fone numbers will be ok thnx
October 24th, 2010 at 3:29 PM
Assalam.O.Alaikum!
sir my ptcl land line no 055-3842844, is dead since last week… U r requested to pay attention and get it back in order plz…
Thanks
October 27th, 2010 at 7:46 PM
Assalaam o alikom
yar mra dsl mein masla hai ptcl wire mein joint han jis ki waja se net speed slow hai wire jali ho bi hai koi email adress do jo iss pe action laaaaaaaaaaaa plz
October 29th, 2010 at 11:46 AM
My tele # 021-32736851 was out of order on 29.09.2010 after several complaints the phone line through on 21.10.2010 but regret to note that the line has again dead on 25.10.2010 I have again lodged complaints #201 dt. 27.10.2010 which has also been abolished from the system with out resolving the issue I once again lodged complaint # 04 dt.29.10.2010 and awaiting your response.
Kindly note that the main issue is not the technical side regarding the major complaints of phone lines from the entire consumer’s but the whole scenario created by the line men pls. do attend on those culprits and to enhance the PTCL performance.
I have repeatedly notice that when the line man look upon the site my phone number instantly stopped working either to disconnect the wire of one and another reason or to facilitate the other user by changing the pair with collaboration of exchange in house engineer.
I once again request you to plz. look into the matter and resolve my complaint other wise I have no other option to forward this to your controlling authority and other suitable measures.
November 1st, 2010 at 8:57 AM
After the submission of my application (Complaint No. 48), my internet and DSL connection got repaired. But only after one week, I am facing the same situation as before. I can’t understand why Customer service of PTCL is so much poor although being one of the prestigious organizations of Pakistan.
I am very much disturbed due to this problem and want its permanent solution on urgent basis.
Please consider my request for the said purpose and do something for that.
I shall be highly obliged to you for this favor.
November 1st, 2010 at 10:44 AM
Dear sir :
my telephone is dead from 5 day on 27 October 2010 my number is 021-36980956 .please repair my telephone line and i want to inform you that my telephone dead every month tw0 time and when my telephone line is On then there is many disturbance and noise in telephone line. please take action and solve my problem .i am user of Ptcl Dsl and can,t do my office work due telephone line problem. i am very thank full to you if you solve my problem !
from : Muhammad Ahsan Aijaz
phone: 021-36980956
November 7th, 2010 at 2:06 AM
I am froermal power station Muzaffergarh..after introducing DSL in my colony arecord connection were taken by the peoples and no one know that what will happen when we shall pay useless bills…we have arranged alloted a quarter for PTCL by requesting our honourable chief engineer but all the efforts are gone in vain..apprximately 200 connection are now in activated position in our colony and we are facing problem in DSL ..every one is complainting to 1208 but they have no any attention ..seeing this we all the colonier are very dishearted and disappointed….now we had decided to disconnet all these 200 cnnection and trying to get time and meeting with WORLDCALL COMPANY to provide us intrnet and phones
November 7th, 2010 at 12:41 PM
salam
sir g mere ghar ka number 02134420338 pechhley 6 month se dead hai
complain bhi bohot dafa ki hain
please please please thik karwa do
apki meher bani hogi
November 9th, 2010 at 6:26 PM
Aoa.
Respected sir,
I wil be thanksful to you if u take some action of my mail bcz i’m complaning for my number from last month and still no body is taking serious action of it.i apply for new ptcl line connection nd its with broadband.i apply for new connection and the date is 17,october and our area lineman “Razaq” came at the end of october with old ptcl wire nd told me my ptcl number,bt the tone wasn’t there nd frm tht day still no one come at my home for visit. i also visit my gulgashat exchange in Multan. bt even than no response,im fuly dam disapointed 🙁
Please sir you should take some serious notice i wil thanksful to you nd i’ll rember you in my prayers.
My Number : 061-4745312
My cell : 0333-7636312
0321-7374697
November 13th, 2010 at 12:36 PM
Assalam u Aalekum
Dear Sir / Madam,
I had problem with my telephone, it was dead still bills were coming, in the month of Apirl I paid all dues and got disconnected the phone number on my personal request, but still bills are coming, I don’t know what is wrong with the system……….my ex phone number was 021 – 32722237, (Plaza Exchange) please help me in this regard. Yours Muhammad Rauf
November 15th, 2010 at 9:55 AM
sir g mary no:072368196 2month garab ha pls is no:ko dusat kardy ap mahrbani ho gi?1218 par b complaint ke ha magar respons neh milla complaint no:yah milly ha dhy 22-18-12-8-4 pls sir is no:par maharbani kary yah no:mary office ka ha thanks?????????i have again request pls sirrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr?
November 20th, 2010 at 10:07 AM
Dear ..
iam having problem with my telephone line…and ur representative not try to resolve it there is a problem due pairs from pole thats why DSL light cannot stable and lots of distortion in the phone line.DP is not having its proper cover…U must take it on priority basis .this problem iam facing from last 20 days and every time 1218 give me new complaint no..
Name Bilal Ahmeb
phone # 041-2695422
November 20th, 2010 at 12:37 PM
sir my telephone instald in my home is not working properly bcoz a high leavel noise on my phone line so many complant registerd last complant registerd on 20-11-2010 coplant no 16 with rabia .
sir i stoped the bill payment bcoz the phone is not working from last several months and not resolve my problam from ur office i met the local DE in exchange but my problam is still.plz dont send me any kind of bill .first u resolve /take action on my complants.
Thanks
November 21st, 2010 at 7:00 PM
assalam o alikum sir my ptcl land line no 02135044408 is dead since last 2 months pls repair my land line take action or solve my problam. thanks
November 22nd, 2010 at 11:29 AM
Telephone (No. 36920912) is out of order since November 16, 2010. Please check and rectify the same as early as possible.
November 24th, 2010 at 12:30 AM
aslam o alikum
sir,
1 sal hogia hai main pa ka nework istamal kar raha hoon lekin ap ne intahai gatiya kisam ki sarvis di hoi hai jab sy istama kar raha hoon mujhy thik tarha say savis nahi provide nahi ki gai koi na koi problem samny hoti hai kia ap ny allah wasty k liye ye savis di hai har mah ko poora bil ata hai agar easi hi sarvis deni hai to hath mein katora lelein ziyada bheek mil jaye gi pakistani hony ka theek tarha sy saboot mil jaey ga ap ne to intaha kar di hai 1218 pe 7 din mein koi 100 dafa to call kardi hai ap to esy samajty hein jesy k koi ap k bap ka molazim hai loi khuda ka khof karein 1218 pe call karty hein to kabhi koi bat keh dety hein kabhi koi kabhi kety hein window install karein window kar kar k hard khrab kar li hai lekin ap ka net nahi theek howa nato us py uploadin hoti hai or nahi hi koi website achi tarha sy open hoti hai inthai ghatiya kisam ki sarvis hai is sy achi to wateen hai jis pe koi site open to nahi kawana parti pata nahi ap log apny ap ko kia samajty hein ye bhi koi bat nahi meri academy 17 bachy hein jin k pas dsl brodband hai un ka bhi ye hi masla hai agar apna network band hi kawana chahty hein to thik hai un ko bhi kehta hoon k PTCL utarwa dein or wateen ki sanis use karty hein wesy bhi wo ham ko kehty hein k 100 application de dei to ap ko provide kar dia jaye ga main k 1 martaba kena tha k ap log is ko theek katy hein k nahein phir bad mein sochein gy lekin yad rakhye ga mein ho saka to ptcl brodband ko jitna bhi badnam kar saka wo mein karoon ga ab ap ki marzi hai shukriya KHUDA HAFIZ
November 25th, 2010 at 8:13 PM
my ptcl number is dead since 1st day of instalation but im paying my bill the number is 0426264107
November 26th, 2010 at 9:13 AM
we have a connection of dsl 4 mb since last year but we are still receiving speed of dsl 1 mb .we are paying bill of 4 mb . we complaint here several times but deptt. paid no heed .our ptcl no .is 061-6761563
November 27th, 2010 at 3:06 AM
sir mera ghar ka numbar lock he plez sir meara ghar ka numbaer khldo sir mera ghar ka number he 0744013150
November 27th, 2010 at 3:13 PM
my friend number 02136353027 has been dead for 2 days .
November 30th, 2010 at 8:58 PM
Mein ne March 2010 mein telephone & internet broadband ka connection book kerwaya tha.order no “208HPCO” hai. But abhi tak kuch nahi hua. mein chak shahzad Islamabad ka rehne wala hon. Islamabad mein ye hal hai tu aur Cities mein kia ho ga ? Kindely islamabad walon per tu reham krein aur hamara connection laga dein. Boht bar complaints kr chuka hon. Hmari Colony se almost 25 connections book hain.
December 2nd, 2010 at 5:01 PM
R/sir, My ptcl ph.# is 021036676504 new complain # is 153 dated 2/12/2010 wich is dead since last 8 month & i m paying my telephone bill regularly.we had done many computerized complains but still our ph.is dead.sir it is my humble request to you please let me know the resion why dont take any action on my complain or if you disconnect our connection permanently,so i don’t need to pay bill any more.please reply.thanking you Mohammad.Amin
December 4th, 2010 at 1:45 PM
My telephone is dead last 1 week. no 021-35068532
December 7th, 2010 at 11:51 AM
my ptcl number is dead since 1st day but im paying my bill the number is 02136933044
December 7th, 2010 at 1:31 PM
0413214070 Account ID 2102069453
my cnic number 3310603175753
this ptcl number with out my permisson k laga kisi k hom min.
and 6 month ka bil bi py nahi kiea. jb main ny lain man ko kaha to us ny btaya k maqbool hmad chaki wala ch no 550 g.b. exchang kilianwala min active hy. or un k ghar kaha k hannan ko pata chal chuka hy.
dear sir aisa hamary gaon min buhat hota hy.mujy yakeen hy k lakhon rupy wajib ul ada hn gy/sir sir plz inquary karwain.
A.HANNAN
03364200550
December 10th, 2010 at 5:26 PM
Me virtual university ka student hon. mari tamam study online ha jis ki waja say mujhay net ki sakt zarorat ha.ma 4 month say Ptcl office chiniot kay cakar laga raha hon lakin mujhay har martaba yahe jawab milta ha kay ap kay ilakay ki D.P kharab ha.Mari ap say guzarish ha kay hamary ilakay ki D.P theek karwai jay keunkay is ki waja say mari parhi mutasir ho rahi ha ma app ka sukar guzar hon ga
Ali Raza
Mohalla chah tibyan wala chiniot
PTCL No= 0476336595
December 11th, 2010 at 9:50 AM
R/sir, My ptcl ph.# is 021032225394 which is dead since last 8 month & i m paying my telephone bill regularly.we had done many computerized complains as well as talked to operator but still our phone is dead. Please let me know whether it will work, If it is not possible then please disconnect our connection permanently, as we are paying line rent without any reason. Abdul Mohammad
December 11th, 2010 at 12:30 PM
dailtone was dead 02136353053
cell 03456264950
December 16th, 2010 at 3:24 PM
Dear sir,
Over telephone 0 in lock kindly 0 is unlock over phone number 36880203
i will aprechate urjent action in this regard
best wishes
Ahmed Saeed
December 16th, 2010 at 6:30 PM
Sir this is my next complain regarding my ptcl connection some days ago i have submit my complain but no reliable feedback receive to me by your deportment once call was received from islamabad for confirmation of complain instead to resolve my problem so please. Sir my problem is that my home connection is out of order since 2 and half year, sir i am facing so many problem i have contact with local concerned staff but no reliable feedback receive me so please take necessary action against concerned staff sir this my home ptcl connection# 02136353053 and my email address is that for further information. zakriadayo@yahoo.co.in, zakriadayo@hotmail.com
thanks
with best regards
December 16th, 2010 at 6:34 PM
Sir this is my next complain regarding my ptcl connection some days ago i have submit my complain but no reliable feedback receive to me by your deportment once call was received from islamabad for confirmation of complain instead to resolve my problem so please. Sir my problem is that my home connection is out of order since 2 and half year, sir i am facing so many problem i have contact with local concerned staff but no reliable feedback receive me so please take necessary action against concerned staff sir this my home ptcl connection# 02136353053 and my email address is that for further information. zakriadayo@yahoo.co.in, zakriadayo@hotmail.com my cell no 03456264950
thanks
with best regards
December 18th, 2010 at 3:24 AM
jab ptcl managment apney employies ka qatal band karain to sub kuch teek hojayega abi b sainkron molazemeen pechlay 4 mah sey terminat kya gya ha aur salaries band han unka joram ye ha keh prim minister ka illan karda 50% salery main izafay ka mutaliba ker rahe te main is platform se chief justes of pakistan janab iftikar mohammad chudrey se aapeel karta hoon keh woh is zalim managment ka somoto action le aur molazemeen ko bahaal ker k unke saleries wahguzar karain.
December 18th, 2010 at 3:42 AM
ALLAH ptcl managment ke bachon ko aisa he khwar karain jis tara hamarain bachain ho rahain AMEEN. ALLAH UNKO KABI B BACHON KE KHUSHIAN NASEEB NA KARAIN AMEEN SUMA AMEEN.
December 24th, 2010 at 6:26 PM
sir humara ptcl number: 0622271071 1 munth sy nai chal raha pllllllllllllllllz is ko thek raha dn jaldi
December 26th, 2010 at 9:53 PM
our ptcl land line has been dead from the morning and the no is 0826613388 and under the name of taj Muhammad watan dost please correct our telephone
December 26th, 2010 at 9:57 PM
please sir our telephone no 0826613388 has been dead from the morning please correct our telephone
December 27th, 2010 at 1:29 PM
asslam.o.Alikum bkhidmay janab officer ptcl ap se guzarish ki jati hai ke hamra brodband connection 1mb speed hai jo ke taqribun 5 month se start hain aur 5 month me se proper 2month chala hoga bare mharbani hamre is problam ka koi saloution nikalia ap ki mher bani umeed karta ho ke ap mari is appeclion jald pori kare gay
December 28th, 2010 at 3:45 PM
To.
Mr.DE,
Ptcl Rawalpindi,
AS SALAMO ELIKUM,
SUBJECT: Complain about our Ary Bazar GODAM number,
SO many times we have complained to DE regarding our two numbers which are 051-5517971 & 051-5513426 Rawalpndi. Since more then two months are not in working.still now we are faceing that problem which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation .
from;
Shamoojee
Saddar bank road , Rawalpindi.
December 28th, 2010 at 3:49 PM
To.
Mr.DE,
Ptcl Rawalpindi,
AS SALAMO ELIKUM,
SUBJECT: Complain about our Ary Bazar GODAM number,complain date 02/08/10
SO many times we have complained to DE dated 02 AUG 2010 regarding our two numbers which are 051-5517971 & 051-5513426 Rawalpndi. Since more then two months are not in working.still now we are faceing that problem which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation
December 28th, 2010 at 11:08 PM
my phone is out of order since months .despite of many complaint no feedback . can u please some thing except to confirm complaint . my pt cl no: is 0298776222 which is needs to correct . my contact no is 03003667424.
This is last forum which i have adopted for redress of my greveance pldo some thing if u can.however do not rely on the reports of lower staff up to D E ok.
December 29th, 2010 at 9:49 PM
Sir,
ap sy ek iltamas hai k ap mera ye number 36532372 teek karwadain plz sir me ny daroga wala EXCHANGE me S.D.O Aabad sahb sy b mila hon or D.O GULAM MUSTAFA sahb sey b bat ki hai magr sab bat karty hain kam nahi krwate ab akhari ye mail hai agr ap bkar dain tu ap ki mehar bani ho gi line tu kharab hai he lekin broadband b kharab hota hai muj sy phly kaha k ap paper jama karwain hum ap ko dasl b laga k dain gy sab koch ho gy connection on ho geya lekin line me sohwr hai or dasl ki b sapeed nhi hai me rozana help line par he phone karta rehta ho agar ab me EXCHANGE me jata hon tu wo ek bat bar bar dorate hain k ap ko bataya tha ab ap he khod sy soche k agr muj sy phly kaha hota tu me connection lagwata help line par phone kar kar k me thak choka hon wo aj kal aj kal khete rehte hain DASL wale sy bat karo tu wo kehta hai k ap ki line me payra metars kam hain ab ap he batao k me keya karon jis DP par mere phone line lagi hai us par or koi b connection nhi laga howa mre or dost b DASL lagwana chahte hain magr mere pas ap ki servis dekh kar wo nhi lagwa rahe agr ap koi propar hal kar dain tu ap ki buhat mehar bani ho gi plz plz
December 29th, 2010 at 9:59 PM
Sir,
AS SALAMO ELIKUM
ap sy ek iltamas hai k ap mera ye number 36532372 teek karwadain plz sir me ny Lahore daroga wala EXCHANGE me S.D.O Aabad sahb sy b mila hon or D.O GULAM MUSTAFA sahb sey b bat ki hai magr sab bat karty hain kam nahi krwate ab akhari ye mail hai agr ap bkar dain tu ap ki mehar bani ho gi line tu kharab hai he lekin broadband b kharab hota hai muj sy phly kaha k ap paper jama karwain hum ap ko dasl b laga k dain gy sab koch ho gy connection on ho geya lekin line me sohwr hai or dasl ki b sapeed nhi hai me rozana help line par he phone karta rehta ho agar ab me EXCHANGE me jata hon tu wo ek bat bar bar dorate hain k ap ko bataya tha ab ap he khod sy soche k agr muj sy phly kaha hota tu me connection lagwata help line par phone kar kar k me thak choka hon wo aj kal aj kal khete rehte hain DASL wale sy bat karo tu wo kehta hai k ap ki line me payra metars kam hain ab ap he batao k me keya karon jis DP par mere phone line lagi hai us par or koi b connection nhi laga howa mre or dost b DASL lagwana chahte hain magr mere pas ap ki servis dekh kar wo nhi lagwa rahe agr ap koi propar hal kar dain tu ap ki buhat mehar bani ho gi plz plz
December 29th, 2010 at 10:04 PM
Sir,
AS SALAMO ELIKUM
ap sy ek iltamas hai k ap mera ye number 36532372 teek karwadain plz 03224303724 sir me ny Lahore daroga wala EXCHANGE me S.D.O Aabad sahb sy b mila hon or D.O GULAM MUSTAFA sahb sey b bat ki hai magr sab bat karty hain kam nahi krwate ab akhari ye mail hai agr ap bkar dain tu ap ki mehar bani ho gi line tu kharab hai he lekin broadband b kharab hota hai muj sy phly kaha k ap paper jama karwain hum ap ko dasl b laga k dain gy sab koch ho gy connection on ho geya lekin line me sohwr hai or dasl ki b sapeed nhi hai me rozana help line par he phone karta rehta ho agar ab me EXCHANGE me jata hon tu wo ek bat bar bar dorate hain k ap ko bataya tha ab ap he khod sy soche k agr muj sy phly kaha hota tu me connection lagwata help line par phone kar kar k me thak choka hon wo aj kal aj kal khete rehte hain DASL wale sy bat karo tu wo kehta hai k ap ki line me payra metars kam hain ab ap he batao k me keya karon jis DP par mere phone line lagi hai us par or koi b connection nhi laga howa mre or dost b DASL lagwana chahte hain magr mere pas ap ki servis dekh kar wo nhi lagwa rahe agr ap koi propar hal kar dain tu ap ki buhat mehar bani ho gi plz plz
December 31st, 2010 at 4:29 PM
GM PTCL Lahore
My Phone#04237530776 has out of order since last few days please issue the order for restoration
January 4th, 2011 at 6:37 AM
To.
Mr.DE,
Ptcl Rawalpindi,
SUBJECT: Complain about misuse of IP.
Respected sir please check IP 202.147.175.54.we rent this IP for cam but Since more then ten months ptcl is not charging it in phone Bill.still now we are using it free.now we are faceing that problem to clase it because when we called to close it to PTCL they reply that they have no record about it.which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation
Regards
Mr Junaid
January 4th, 2011 at 6:39 AM
To.
Mr.DE,
Ptcl Rawalpindi,
SUBJECT: Complain about misuse of IP….
Respected sir please check IP 202.147.175.54.we rent this IP for cam but Since more then ten months ptcl is not charging it in phone Bill.still now we are using it free.now we are faceing that problem to clase it because when we called to close it to PTCL they reply that they have no record about it.which is so difficult for us and its effected on our regular work.
So kindle give it prefrence and as soon as possible try to resolve our problem.i’ll be highly thanks full of your cooperation.
Regards.
Mr Junaid
.
January 4th, 2011 at 2:09 PM
Sir,
it is useless to complaint by mail bcause u didnt lookforward the applicatins witch u recive by hand. our ptcl no o62-880036 is dead from a year. we send u many complaints letters but failed. your service is too bad for responding complaints.
thanks
January 6th, 2011 at 9:25 AM
Assalam-o-alikum
Respected sir,
I am student medical. I took student package 2 days ago but it does not work properly. I have to see many videos of surgery from youtube & yahoo but both these sites could not access the internet sometimes. So I request you to resolve my problem as soon as possible. I shall be very thankful to you for your this act of kindness.
Dr.MUHAMMAD AWAIS SAJID
January 6th, 2011 at 12:11 PM
dear sir, my telephone number is 0423-6663037 out of order last one week, please help us,
January 7th, 2011 at 7:07 PM
Phone is out of oder 021-36950558
0321-2822358
January 8th, 2011 at 2:20 PM
Islam Chowk Sector 11 ½
House # 748 Warsia Colony Orangi Town
Karrachi
PTCL
January 9, 2011
To,
The Director,
Dear Sir:
Respectfully I Say that I am a user of PTCL Broadband at my shop from 17/10/2010 and till today 02/01/2011 with many problem only 10 days it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW
FROM LANDLINE 1218
Date 17/10 19/10 20/10 21/10 22/10 23/10 24/10 25/10 26/10 27/10 28/10 30/10 14/11 15/11 16/11 11/12
C.no1 127 103 78 89 35 11 79 28 &
10 73 73 73 44 44 44 08 76
FROM OFFICE
Date 20/11 22/11 25/11 27/11 29/11 30/11 02/12 13/12 14/12 18/12 20/12 22/12 23/12 24/12 03/12
C.no 05 02 06 08 08 06 04 09 07 06 06 04 12 05 02
Sincerely,
Kindly focus on my complain & I will very thankful to you for this act of kindness.
MY INFORMATION
Irfan Warsi
Landline # 0213-6761086
Cell # 0312-3332973
C.N.I.C # 35201-1263896-9
Karachi
January 8th, 2011 at 2:22 PM
Islam Chowk Sector 11 ½
House # 748 Warsia Colony Orangi Town
Karrachi
PTCL
January 9, 2011
To,
The Director,
Dear Sir:
Respectfully I Say that I am a user of PTCL Broadband at my shop from 17/10/2010 and till today 02/01/2011 with many problem only 10 days it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW
FROM LANDLINE 1218
Date 17/10 19/10 20/10 21/10 22/10 23/10 24/10 25/10 26/10 27/10 28/10 30/10 14/11 15/11 16/11 11/12
C.no1 127 103 78 89 35 11 79 28 &
10 73 73 73 44 44 44 08 76
FROM OFFICE
Date 20/11 22/11 25/11 27/11 29/11 30/11 02/12 13/12 14/12 18/12 20/12 22/12 23/12 24/12 03/12
C.no 05 02 06 08 08 06 04 09 07 06 06 04 12 05 02
Sincerely,
Kindly focus on my complain & I will very thankful to you for this act of kindness.
MY INFORMATION
Irfan Warsi
Landline # 0213-6761086
Cell # 0312-3332973
C.N.I.C # 35201-1263896-9
January 8th, 2011 at 6:09 PM
dear sir, my telephone number is 0423-5221267 out of order last one week, please help us,
January 9th, 2011 at 1:56 PM
salam my name is noor ahmed i have applied for new connection fews days ago, im frm disttic badin,but still no respons from my exchange office (matli)please take action againts them
January 11th, 2011 at 11:27 AM
sir my ptcl 04235820606 is dead since August…please please please theak kar do…kafi complaints karwa chuka hm. par abi tak theak nahin hua.
January 12th, 2011 at 2:29 AM
sir, my telephone No.0928-623325 is dead since from 7 days.the line man of this area,Mr.Gul Faraz khan bot take keen interest as he is interested in money.However it will requested to correct my number please.I shall be thankful of PTCL.thanks
January 13th, 2011 at 10:00 AM
A phone number 0928-623325 is dead since from last 9 days. i record a complaint severally but in vain.telephone is restored for 2 or 3 hours, and then again dead.as per my knowledge the supervisor Ishaq Khan and line man Gul Faraz Khan deliberately do that. please meet my Grivences,as may be i am wrong.
January 14th, 2011 at 12:54 PM
The Director Ptcl,
Dear Sir:
Respectfully My phon number 02135043449 I Say that I am a user of PTCL Broadband at my house from 17/12/2010 and till today 02/01/2011 with many problem only 2 month it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW. i’ll be highly thanks full of your cooperation .
January 14th, 2011 at 1:00 PM
The Director Ptcl,
Dear Sir:
Respectfully My phon number 02135043449 I Say that I am a user of PTCL Broadband at my house from 17/11/2010 and till today 14/01/2011 with many problem only 2 month it was open. After that I was daily complain from land line and I also go PTCL office but no one else worked on my complains and bills is continue coming. Director of PTCL of branch of Orangi Town No.4 Karachi was said to me that I can do anything on this complain so I do. Because he will do nothing and he was challenge me to I do everything on this matter. MY COMPLAIN DEATELS IS GIVEN BELOW. i’ll be highly thanks full of your cooperation .
January 14th, 2011 at 7:54 PM
AOA Sir,
My telephone is not working since last week . so it requested to you that kindally have a look on my line telephone no is 04237831323.
ch faqeer mohammad.mobile no is 03455224942
January 14th, 2011 at 9:29 PM
TUM NE PTCL K LINE MAN SE PANGA LIYA HAY
Sir, My telephone NO.0928-623325 is dead from last several days.I complaint on 1218 also.Lineman and supervosor is not take keen interest in their duty specially in my case. Therefore it is most humbly request to correct my phone number please.I shall be thankful of PTCL…P A K I S T A N.
January 17th, 2011 at 10:50 AM
dear sir with respect. i am BA students.i took students 1MB packag last month ago but it not work properly . Than i request for 4MB 26/12/2010 but not pot chang when.dear sir plz connection my bill last month and pot chang and solved this problem. ph 2791111.
January 18th, 2011 at 1:54 PM
To,
D.E.Azizabad Exchange
Sir, my broad band internet service no. 3667495 has stalled on 15th January 2011 which is still not active. you are requested to please take necessary action on my complaints No. 390 dated 16-01-11 and 389 dated 17-01-11.
Waiting for your action/reply.
January 21st, 2011 at 12:49 PM
subject complain for 0457372317
dear sir, my above mentioned phone no. is not working last 10 days. plz make possible its working. i m v.thankful to u.
January 21st, 2011 at 10:04 PM
General Manager (Phones)
Karachi,
dear sir,
ptcl sending me contineously bill Of Telephone No. 32589160. bill shows that a conncetion was installed on 29.09.2010. would you believe that upto today 21.01.2011 no one from ptcl side even a line man has not visited to us for the
new connection. i myself visited so many times to the concerned DE to please do not send bill untill a new connection is installed and he always promised that you will get the connection by tomorrow. i am realy in shock that no one is taking notice of my complain, where should i go for my complain. can any ptcl officer take action that without providing telphone connection, why bils are sent. i am hopless but still hoping that someone will read this complain and resolve the problem.
thanks
zubair
January 22nd, 2011 at 2:55 AM
Dear Sir,
My exact name is SHAHBAZ IHTASHAM.But i get bill by name SHAHBAZ ITSHAM.
Spellings of IHTASHAM are wrong.
My ID Card no is 34603-0100838-3
Fax No is: 4568877
Address :Murray College Road H/N 4/354 Sialkot.
January 23rd, 2011 at 9:20 PM
SIR THERE IS A PROBLEM WITH MY PTCL LINE TO THIS REASION MY PTCL BROADBAND NET SPEED IS TOTELY SLOEA MEAN OF DEAD.PLEASE CHECK THIS PROBLEM.
THANKYOU……..MY PTCL NO IS 04237932313
January 24th, 2011 at 11:15 AM
Sir, I always found my telephone number 091-9216504 disconned from the last two months I think so that switch room is attentially teasing me please take the serious note against the responsible person and assure the restroration my telephone number 091-9216504
January 25th, 2011 at 8:34 PM
To The Director
Dear,
Sir,
MY Phone # 051-5472218 is being constantly dead and i have complained many times on your Westridge PTCL office and its phone no.5470034 and also to our Line man on his Personal Mobile no. but he also did’t nothing this has happened to my phone several times.
Please Kindly Do something for our Phone No. we will be thankful to you
Yours faithfully,
MUHAMMAD NAWAZ
I Live in RAWALPINDI/Siham Road.
January 26th, 2011 at 7:15 PM
sir my ptcl number problem .plz coreect my ptcl number . iam wating for your respons.
January 27th, 2011 at 3:19 PM
Dear, I have ordered for PTCL broadband almost four to five months ago, which was later been canceled by me. The problem is that my order has not been canceled completely. I have visited Samnabad exchange Lahore several times but all in vain. Also my ptcl is now off for several months Kindly solve my problem and disconnect my phone.
thanks a lot
My phone number is 0423-7588301
By name of : Ashiq Ali
January 29th, 2011 at 3:58 AM
Why do Evo speed sucks bad!! Im an Evo user and the speed im getting is not the speed i have been promised at all doesn’t even come close to it.
on a daily biases now the speed im getting from THIS HORRIBLE CONNECTION CALLD EVO is compared less than Dial up speed, I have complained many many times
seems to me PTCL either dont want to fix the problem or cant.
Alas im changing my connection and going with another ISP , the only thing i regret is I should have gone with another ISP earlier instead wasting 2k rupees every month on a fail ISP Company with a fail Internet Speed
PS:- Complaints dont work well on PTCL they dont understand that language, instead of complaining just close whatever service your using and go with another company now when PTCL starts losing customer’s AKA “Money” then that’s a language they truly understand
February 3rd, 2011 at 12:28 PM
dear sir, i have requested you to activate my international dialing. you gave me the code, but it is not working. please activate my international dialing by youself. my no is 091-5273006
February 3rd, 2011 at 5:48 PM
Hey .. i tried calling on this number.. but it didn’t work for me.. can you give me some other number??
Thanks
Nirwan
February 4th, 2011 at 9:54 PM
my phone # is 0726-576112 and i am facing problem in DSL(connecting to internet ) form last two weeks and i have also complained to but it dosen’t works, is there any one who can conway my this message to ptcl head office and get solved my problem . please
February 4th, 2011 at 10:01 PM
sir, my phone # is 0726-576122 and i have DSL ( internet connecting ) Problem in our area please solve my this problem.
i shall ever remain thankfull to you
jamal
February 6th, 2011 at 3:10 AM
Dear sir,I am a medical doctor by profession,i am serving as Medical Officer incharge of a BHU Jalbai (Distt Swabi)a remote area in KPK.I myself belong to peshawar but i am serving here to help those people who are faraway from health facilities.As you know sir being a doctor study is very important but here no books or library is avalible,for that reason i have a DSL connection,but my Phone is dead since one month,i have admitted complaints so many time but no one is ready to help me,therefore i am writting this letter and request that please do something about my problem,i shall be very thankful,and will continue my studies.
my phone #0938-537019
February 7th, 2011 at 2:50 PM
sir saalam mera ptcl dsl 1mb wala pkg ha par iski speed ny a rhy 27kb ati ha bas 2 month h gy han par ptcl waly ny ay plz pz plz plz plz kuc reham karo ham par sir plz
February 9th, 2011 at 1:15 PM
kese ko pata hay smtp server seting keya hay ?
mujhay email kar ne hay bulk email say to wo nahe ho rahe plzzz kese ko pata hay to mujhya bata day arshadsuri@hotmail.com par
February 9th, 2011 at 2:56 PM
sir saalam mera ptcl dsl 1mb wala pkg ha par iski speed ny a rhy 30kb ati ha bas 2 month h gy han par ptcl waly ny ay plz plz plz kuc teeeak karo sir plz
February 11th, 2011 at 2:04 PM
sir my telephone line is dead from 2 to 3 days i complained,and corrected but from yesterday phone is again dead. kindly check our phone line.
ph no.
0515774953.
mohan pura
Rawalpindi.
February 12th, 2011 at 4:37 PM
dear sir we had taken dsl connection 17 days ago but the ptcl officer told that internet speed will not be good so we need to change telephone number and replace current telephone wire with fiber optic cable. And we have applied for that but unfortunatly still no response and we are suffering from internet disconnection.. so it is request that kindly change our ptcl number along with fiber optic cable…
thanks
asif
address shahbaz commercial-2 lane-4 phase-6 plot 14-c off-26th street. defence karachi
February 13th, 2011 at 6:36 AM
Assalam-O-Alekum I m Danish Ali Burney, Sir main lines are Exchang ka user hoon main ne brod band 4 Mb conection lia hui aur taqreeban 2500 se 3000 ka bill per month pay karta hoon.
Sir mera phone maheene main 1 se 2 martaba lazmi dead hota aur kabhi 6,7 din aur kabhi 15,15 din tak bund rehta hai kabhi line main shor aarha hota hai kabhi net nahi chal raha hota main Lines Area exchange main complain karwa karwa kar preshan hogaya hoon jahan se mera conection laga hua hai wahan koi DP ya box nahi laga hua hai baar baar taar toot jata hai
please meri poblem solve karwadain main aap ka ahssan mand rahoon ga shukrya
February 13th, 2011 at 7:08 PM
dear sir
my telephone is not working in 2 days.i have complaint lan man.but no action.teiephone is no dail tone.I am journalist i am very worry.pLz cheked very fast.I will be very thankfull for this kindness.
Muhammad Amjad
0333-7675505
February 13th, 2011 at 7:10 PM
Sir my inter net service Landhi twon area c 1 landhi no 2 karachi ke net service khrap ha dsl officer ko compilin karo to wo bol ta hai ka is gha g poll nai ha jha sa ap ko dosra peyar dha
February 13th, 2011 at 7:17 PM
dear sir
my telephone number 066-2701607 is not working.I have complaint local lineman but no action.my telephone have no dail tone.I am journalist in Ali Pur.I am very worry.PLZ check this complaint very fast. Plz order to check my system.I will be very thankfull for this kindness.
Muhammad Amjad
066-2701607
0333-7675505
February 14th, 2011 at 11:46 AM
dear Sir,
my telephone is working.thank you
Muhammad Amjad
066-2701607
0333-7675505
February 14th, 2011 at 11:55 AM
sir saalam mera ptcl dsl 1mb wala pkg ha 2 month ho gy han par abi tak koi bill nahi aya. plz plz plz kuch karo sir plz.no(0544211792)P.o Gujjar,Teh Pind Dadan Khan,Distt Jhelum
February 14th, 2011 at 12:38 PM
Our ptcl number 021-34975736 is not working properly since a week, we have chagned telephone set, box etc but the problem is still the same, when we dial it gives beep but the set does not, it is silent.
please resolve the issue.
Riaz Hussain Abro,
02134975736.
0300 7058754
February 14th, 2011 at 4:13 PM
sir mere ghar main do phone lage howe han aik par dsl chal raha ha aik ka number ha 2522401 And dosre ka 2522548 ha jo k dono khrab han aik ki line main shor ha dosra ded ha 1218 And local office main kafi daffa complain karwa chuka hoon mager koi amaldaramd nai howa ap se guzarish ha k mere phones ko jald az jald theek karwain shukria
February 17th, 2011 at 11:09 AM
sir mere ghar ka phone 021-36972998 khrab hai. Iss line main line tune nahin aa rahi. 1218 And local office main kafi daffa complain karwa chuka hoon mager koi amaldaramd nai howa ap se guzarish ha k mere phone ko jald az jald theek karwain shukria
February 17th, 2011 at 2:19 PM
It is to inform you that we have been trying to solve our PTCL problem in this reguards.we have complait at 1218 and our area exchange. but no result was found kindly look into this problem and solve our matter.
Thnks.
Waiting for your early reply in this reguards
Mohammad Safeer Raees
Telephone Complaint # 36667159
Contact number # 36762384
February 17th, 2011 at 2:52 PM
tumhari maa ki ping sahi games ki kuss main war gya ghai L
February 17th, 2011 at 6:42 PM
ptcl………………our phone have not clear voice capacity…………line has a proble .plz repare it ph no,,,0556818677 in kamoke gujranwala
February 19th, 2011 at 11:48 AM
dear sir,
my telephone number is not working.i have complaint allready but no action.please chek this number.
thank you
Muhammad Amjad
066-2701607
0333-7675505
February 21st, 2011 at 4:35 PM
maine studendts form apko send kya leken apka koi bhi jawab mujhai nahi mila plz ap 0938272584 k number ko student package par set kardo.
February 21st, 2011 at 6:01 PM
qismatgul2000@yahoo.com this is my id send bill on this
February 22nd, 2011 at 12:22 PM
salaam sir m a citizen of Peshawar Pakistan i did alot of complaints but still no response if this is the system so its so cheap my landline iz nt working from last 6 months billz are on time bt for wht should i pay when there iz no service its 0915271965 do some thing thanks then i,ll b able to submitt my bill
February 24th, 2011 at 1:07 PM
Assalam-O-Alekum I m AFSHA sir Landhi Exchange ma Your Sorry, Maxcom services are not yet available in your area
February 24th, 2011 at 3:43 PM
my telephone has not working from the last 6 months i submit a lot of complaints throug different ways what ever u have offered to us. But there is no respose to reselvod my probelm. My telephoe no 091-2910017 is still not working. therefor I request to reselvod my problem.I am waithing for your reply.
NMohammad Ilyas
Phone No.091-2910017
Cell 0300-5968517
February 24th, 2011 at 5:01 PM
sir this number 04235820606 is dead since 31 january . please check it out…please jaldi theak kar dena ….please please please
February 24th, 2011 at 8:19 PM
sir my name is humayun . p 133 gulshan e rhman sitana road fsd . sir my phone continuously dead for many days . i complained in customer services but i got no out put .
February 25th, 2011 at 12:45 PM
Subject: NEW CONNECTION PTCL 068-5700269.
R/sir
I went to collect your attention for my following Problems.
I have applied for new connection on 16, October 2010. And no, 068-5700269, already awarded me from your franchise point but unfortunately I can’t get connection yet when I asked responsible persons. They direct refused me that at all presently they can’t provide any new connection.
I am surprised that your department are refusing to provided this facility. Please took this matter hopefully I will meet my request with you kindly action.
Thanks
Shahzad Rafique
Ali Town, Sadiq Abad
February 25th, 2011 at 1:11 PM
SIR landhi Exchange Bldg Landhi 89 Karachi sir landhi no 2 area c/1 ma fiber optics services not available in your area so pls my area C/1 landhi no 2 ma provides fiber optices services in my area.C/1 landhi no 2 karachi
February 25th, 2011 at 4:08 PM
ye ptcl or hamare sadar zardari main koi frek nhi hai jo merzi ker lo inho ne wohi kerna hai jo in ka dil chahe ga main net use kerta hoon comlain kerwa kerwa kerin ko to ferk nhi para ii think wo time door nhi jis terha egyt or behrin main inklaab aya hai yahan bi aye ga ab kion ke jab her koi apna account bharne ke chakar main hai ager awaam kuch kere to kehte hain k in pai lathi charge kero or shelling lakin ab yahi umeed rakho ke jald inklaab aye yahan bi nhito yahan jo ho raha hai mera nhi khiyal ke ye pakistan ko salamat rakhe gain ye bas ye jante hain ke amrica ki ghulamikis terha kerni hai or kis terha pakistani logo ko un ke haan baich ker pese lene hain ager yahan in ke maa or bete hote to ye bi rote jis terha hamari awam roti hai God bless Pakistan zindabad or hamare hukamran murda bad
February 26th, 2011 at 9:32 AM
My humble request:
In 2010, I deposited money and put a new Land line phone(902-462-373) at my house in Mardam (KPK). Shame for PTCL, that until this day Feb-26-2011, I am paying all my bills but the phone is not working. Neither I can make call nor I can receive a call, and as such I am using Cell phone. As I am in USA and not able to knock the door of PTCL office every day, even my wife called the office and no body is fixing the issue. I don’t know when the Operation Manager will know that there is an issue. Is it a way that they are working and claiming the salary. OH MY GOD.
February 26th, 2011 at 11:05 AM
dear sir
my telephone number 0213-4519516 is not working.I have complaint local lineman but no action.my telephone have no dail tone.PLZ check this complaint very fast. Plz order to check my system.I will be very thankfull for this kindness.
khawar lashari
0300-2717420
February 26th, 2011 at 11:45 AM
dear sir
my telephone number 0243-613079 is not working.I have complaint local lineman but no action.my telephone have no dail tone.I have job in National Highways & Motorway Police from Khairpur Mirs. I am disconnect since 15 days.Iam complaint on your help line on-1218.my complaint no.4-dated 14-02-11.but no action.I am very worry.PLZ check this complaint very fast. Plz order to check my system.I will be very thankfull for this kindness.
0243-613079
0331-3112084
February 26th, 2011 at 1:38 PM
Salaam,
Mera number 37466655(Amjad Saddique) pa DSL(1MB) chal raha hay.Ptcl k new pekege k Tehat
main na 15Feb2011 ko apnay conection (1MB) ko 2MB main convert kernay ki applecation de thi.Lekin abhi tak mera 2MB nahi howa.ptcl Exchang walay bar bar pata kernay k bawjood yahi kah rahay hain k ap ka Connection Hod he 2MB main convert ho jay ga.
Aj 26 Feb 2011 tak mera Connection 1MB he chal raha hay.plz isay 2MB main convert kia jay.
Thnx.
February 27th, 2011 at 8:48 PM
my internet light is not stable…….it will only appear for 20 or 30 minutes………and then it will be offed…..i always face this problem…..so wat da hell is this……plz do something other wise i ill cut it off……..i have to do many assigments works on it……but the light not remains for longer time………..plz plz do something………it will causing very big tension in my mind…….cell# 03329267105
February 28th, 2011 at 4:28 PM
sir mera bill bhot araha hai 1mb ka pakage hai aur 1900 rupee bill araha hai plz check karay…
March 1st, 2011 at 3:12 PM
yar mei aik gta sanandreas ka server bana raha hon to us ke like mujhe us server ko port forward karna parhe gaa plzzzzzzz mujhe admin ka password bata de 2 din baad change kar dena plzzzzzzzzzzzzzzzzzzzzzzz
Mujhe mail karden mera ip hai 192.168.1.2 aur mera default gateway hai 192.168.1.1
plzzzz mere problem solve karen plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
March 1st, 2011 at 10:16 PM
my ptcl number 34011843 not working since 3 t0 4 months….it has no dial tone……plzz rectify my problem as soon as possible….i want to use new ptcl packages
March 2nd, 2011 at 8:01 PM
asalam o alikum
sir i have applied for new connection on 21 feb and pay
all my dues (demad note, extra wire charges ) but they
not uptill now arrange me ptcl connection. i call the
athorties several time but no resuts.
plz sir i will b thankfull to u if u solve my problem.
ph no: 0995319414 (haripur)
thanks
mob no: 03005208380
March 4th, 2011 at 3:23 AM
Salam.I m using micronet DSL on PTCL phone lline number 051-4846944, i am facing problem in connectivity , i complaint to my DSL assistant and they told me that there is problem form PTCL side . According to their statement there is STATIC CHARGE in my phone line that is why i am facing this problem. Than i call to PTCL complaint center and one of your representative reject to register my complaint because according to your representative My phone line is OK. I request you to please repair my phone line and remove all kind of problems specially STATIC CHARGE . Thank you
Muhammad Ali
0333-5543086
March 5th, 2011 at 1:24 AM
Subject: wave my all dues last month and close my PTCL accoutant
R/Sir
i would like inform you that I am Faisal My CNIC No 4230108477183 and PTCL NO 021-34854049 and my Address House no 71 Amil Colony Jamshad Road Karachi.
Sir, my ptcl line is not activate from last 8 month and also not activate my DSL connection with smart tv device.so many time complain in your customer service center but not reply but i receive bill in your side with all charges.
In 6th Jan 2011 i was return DSL device with smart TV device and i have receiving latter from ur PTCL office. but last month i receive bill with all dues including DSL and TV device charges for the month of jan 2011.
kindly consider my request and wave my all dues from Aug 2010 to Feb 2011. and close my ptcl connection as soon as possible
Regards
Faisal
March 5th, 2011 at 1:27 AM
ubject: wave my all dues last month and close my PTCL accoutant
R/Sir
i would like inform you that I am Faisal My CNIC No 4230108477183 and PTCL NO 021-34854049 and my Address House no 71 Amil Colony Jamshad Road Karachi.
Sir, my ptcl line is not activate from last 8 month and also not activate my DSL connection with smart tv device.so many time complain in your customer service center but not reply but i receive bill in your side with all charges.
In 6th Jan 2011 i was return DSL device with smart TV device and i have receiving latter from ur PTCL office. but last month i receive bill with all dues including DSL and TV device charges for the month of jan 2011.
kindly consider my request and wave my all dues from Aug 2010 to Feb 2011. and close my ptcl connection as soon as possible
Regards
Faisal
March 6th, 2011 at 10:09 AM
The General Manager,
PTCL,
ISLAMABAD.
Subject: COMPLAINT REGARDING DSL CONNECTION.
Sir,
It is stated that I the undersigned (owner of PTCL # 071-5692438), has been facing great inconvenience to use the DSL connection i.e. Internet is not functioning properly and from time to time it becomes disconnect since last Two month. In this connection, I have complained on different dates on complaint # 1218, but the needful has not been done so far. It is worth requested to please consider my genuine complaint and the concerned staff may be directed to do the needful as soon as possible to work out on the same. In view of above stated facts, it is mentioning that the concerned staff is not taking interest to resolve the subject complaint/problem.
Thanks,
Yours sincerely,
Muhammad Anwar Bhatti
Phone # 0301-3719424
0312-9131964
0341-2191809
March 7th, 2011 at 5:02 PM
Dear Sir/Madam,
Subject: On line Payment/Duplicate Bill for Telephone N0.34961703, Karachi
I am interested in paying my above telephone bills (Land line)on line and retrive a copy of the current Bill as and when needed.
However when ever I input the Telephone # and Account ID 1214961703,
the following message is received” No records found”
My telephone is working and I paid all the dues in February 2011
Please look in to this matter and advise me as soon as possible, enabling
me to pay the bills on line.
Thanks and regards,
Muhammad Abdullah Khan
Flat D 3/5, Maymar Garden,
Gulshan E Iqbal, Karachi
March 8th, 2011 at 1:52 PM
sir ! maine ap broadband order liya tha ar mery pas ahi tk nhi aya hai,plz send me fastly
March 9th, 2011 at 11:16 AM
FOLLOWING TELEPHONE LINES OUT OF ORDER FOR THE PAST 6 DAYS – NO ONE CAN HEAR.
1. 35303237 BRI LINES
2. 35303255 BRI LINES
3. 35303259 BRI LINES
4. 35303261 BRI LINES
5. 35860179 LAND LINE
6. 35302956 DSL LINE WITH 4 MB CONNECTION – NO SRUFING – NO EXCESS SPEED RECEIVED LOWER THAN 1 MB
YOU ARE REQUESTED TO PLEASED HUMBLY PURSUE THE CASE – OUR EXCHANGE LOCATED AT CLIFTON KARACHI –
THANK YOU
ABDUL JABBAR
0321-8201919
March 9th, 2011 at 7:07 PM
R/sir
with bad luck i m also the ptcl user with fone no. 0938222318 which is dead from about 6 six months i m tired to go daily to ptcl office and meet personally with the SDO AND DE they ve given me diffrertn dates to come to cheek my line but all the shit even i personally call the GM ptcl for peshawar region on 03005855543 but in vain can some tell me where i go and where i ve to complaint about the ptcl office in swabi plz help me
MUHAMMAD SAEED
CELL 03459692477
March 10th, 2011 at 8:31 PM
Sir
I used PTCL Brod Band. My Current Connection Speed 6Mb but providing PTCL 4MB. Sir I ask PTCL Employee he is didnt Here me Please solve my problem.
Thanks For you
Faisal Saleem
My Phone Number 36623810
March 11th, 2011 at 10:31 PM
what is the slogan of ptcl plz give better service to user about 3 weeks my brodband service is incorrect
March 13th, 2011 at 4:08 PM
Respected Sir,
My PTCL No is 0524568877 on my name but spellings of my name
are wrong from first day.
I request you to please solve my problem.
Wrong Name on Bill: SHAHBAZ ITHASSM S/O MIRZA RAIZ
Exact Name : SHAHBAZ IHTASHAM S/O MIRZA RIAZ
I am attaching my ID copy for your vision.
Thanks in Anticipation.
Best Regards,
Shahbaz (SIALKOT)
ID Card No: 34603-0100838-3
March 14th, 2011 at 1:07 AM
hamara ptcl no bohat din ho gaye hain dead hai plzz theek kr dain
March 14th, 2011 at 12:43 PM
Plz meary ghar ka No 042-35896291 theek karwa day, buhat mehrbani hogy.
03008405027/
March 14th, 2011 at 11:29 PM
DEAR SIR,
ASSALAM-O-ALAIKUM,
I am Muhammad Atif owner of p.t.c.l 0938430400.
I am fom ismaila swabi and send you message about D.S.L BROADBAND INTERNET.
In our location/village ismaila swabi P.T.C.L / D.S.L still not launched,
I am agree about their speed and performance and our our friends.
Please kindly provide a D.S.L service in our location which is ismaila swabi and my contact number is 03329043396/0938430400 for further …
In nearly locations this service also launched from last 2 or 3 months approx.
I will be thankful to you that P.T.C.L provide this service in our village in student packages.Kindly forward my request quickly as per second like broadband speed,
Excuse me and apologize me for any mistake/blunder.
THANK YOU,
your’s sincerely,
Muhammad Atif,
March 16th, 2011 at 6:50 PM
sir.aaj say 2 month pelay men ny line fone aur dsl lagwaya sir mera problim ye hy k fone aur dsl dono sath nahien chaltay fone ka conection nikal doon to dsl chalta hy bohat slow fone ka conaction lagadoon to dsl nahin chalta bohit dafa complaint ki lakin koi bi tas say mas nahi hua 2month tak problam hal nahien hua aap he bataien keh kia kariean tang aamid bjang aamid kia aap sono gey ya aap sy bi aupr gana pry ga……shukria……
March 16th, 2011 at 7:22 PM
Dear GM,
I want to bring in your notice that for the last two months our telephone (0928630040) and also internet facility is out of service. The reason behind this is that some one has been stolen main telephone DP ( which distribute telephone connection among more than 10,000 user). Please take in consideration this serious problem.
Dr Nawshad Muhammad
March 17th, 2011 at 12:21 PM
salam
dear sir mere internet ki downloading speed slow arahi hai jab me na lagwaya tha tab 1.76 mbps or ab 430 kbps hai…plz sir or youtube bhe bohot buffering kar rahi hai……plz mera internet connection check karyn….
my landline number is 0423714140…thank you….
March 17th, 2011 at 4:01 PM
My Tel: no: 022-3892376 Faulty Since Last Tow Weeks
I complaint again & again local Exchange Tando allahyar
Thanks
Muhammad Shoaib
Cell:-03088336661
March 17th, 2011 at 4:08 PM
My Tel: no: 022-3892480 Faulty Since Last 5 days
I complaint again & again local Exchange Tando allahyar
Thanks
Muhammad Asim
Cell:-03323996328
March 17th, 2011 at 6:38 PM
ASSALAM O ALAIKUM Sir mai ne dsl 0543-554228 pe lagwaya howa hy jo 7 dino se khrab hy compalaint karwai thi DSL office 0543-550444 se phone karte hyn k aaj apka dsl theek ho jae ga magar koi theek karne nhi ata hy apse guzarish hy k mera DSL theek karwa dein.
March 18th, 2011 at 5:31 PM
pls my ptcl phone # 041-2560678 hai or mara dsl connection tha.main nae apna dsl connection 22 dec-2010 kao close karvo dia tha ptcl ka numanda ka khana per ka ap aga 22 dec ko dsl connection band karwata hai to app ko sara month ka charges nai bill ma laga ga but our bill issue then dsl ka sara month dec-2010 ka sara bill bajawa dia hum na request be kee lakhin kasi na bill correct nahi kia abhi tak koi bill nahi dia if bill not correct please our ptcl connection disconnection .
thanking you
cell #.0323-6097983
March 18th, 2011 at 5:34 PM
pls our ptcl # 041-2560678 i want to our phone disconnection pls disconnection our ptcl phone # 041-2560678.
MUHAMMAD RIZWAN
0323-6097983
March 19th, 2011 at 12:07 AM
plz start my dsl line net on student package and also start my pakistan package and there is some distrubance in the line this complain i have lodged on the complain centre still up to date no any issue have been solved
March 19th, 2011 at 9:23 AM
salam….i m fahim from bannu .our landlind line (PTCL) is dead since night.As you know that mobile operaters are still not working here, so the only way of the communication is PTCL landline.this is request to you to fix our PTCL line on priority basis.
The phone No is :0928-621444.
March 19th, 2011 at 2:18 PM
sir i already paid my bill but my phone NO 04237117450 still dead .and no incoming and non out going plz solved my complaint it will your kind regard to me. your fatihful mahmood butt 04237117450
March 19th, 2011 at 2:24 PM
sir our phone no 0437117450 is totally dead .but we already paid the ptcl dues.plz take necessory action to solve my complaint it will ur great regard to me hamid butt 04237117450
March 20th, 2011 at 5:08 PM
i am a ptcl subcriber and want to updagrade my one mb to two mb
March 21st, 2011 at 12:40 PM
DEAR SIR,
MANY NETWORKS SHOWING MESSAGES WHICH SHOWING OUR MENTALITY AND SYSTEMS TO OTHERS, PAKISTAN IS A MUSLIM COUNTRY AND MACHINERY IS ALSO MUSLIMS. OUR GOVERNMENT CAN KEEP CHECK OVER OUR SYSTEMS AND POLICIES.
THESE MESSAGES OR SLOGANS SHOWING ON NETWORKS AND ADS.SHATTER THE GOVERNMENT PEACE SYSTEMS. EVERY BODY KNOWS THAT WHAT IS GOING ON WHAT IS HAPPENDING. SO ITS THE DUTY OF THE GOVERNMENT OR GOVERNMENTALS INSTITUTIONS TO LAUNCH AND EXPOSE BAD PEOPLES AND FACTORS. SO IF MY OPTCL HAVE AUTORITY, PLZ STOP THESE ADSSSSSSSS.GO MONEY OR GO FOR COUNTRY……PAKISTAN……..ITS JUST MY SUGGESTION………ON MY PART I FEEL BAD THAT SOME BODY GO AHEAD FROM GOVERNEMENT …………..OK……….ALLAH HAFIZ PAKISTAN ZINDA BAAD.
March 21st, 2011 at 12:45 PM
SIR,
MY TELEPHONE NO.091-2040868 IS DEAD SINCE LAST 15 DAYS.
PLZ HELP ME…………..THANKS…….
MY CONTACT NO IS 0321-9133313
NADDEM ANWAR
March 22nd, 2011 at 8:40 PM
i want to disconnect my phone no is 0938212045
my self number is 03437450536,reply me
March 23rd, 2011 at 11:02 PM
please set my dsl connection dsl not work properly 10 min working and 10min not working i will faceing this problem 7 days plz solve my problem
MY NUMBER IS 0915202499
March 24th, 2011 at 10:56 AM
Despite of my net complaint I am still waiting optcl for repair of my phone,
I know that yester day they were busy in WI VS PAK match, Plz Avoid Todate Match and make some effort to make me online.Thanks
plz Naz r e Karam my dearest optcl.
091-2040868
March 24th, 2011 at 11:14 AM
I AM GLAD AND GRATEFUL, THAT MANY ANTI PAKISTAN SLOGANS AND ADS HAVE BEEN REMOVED FROM NET.HOWEVER, STILL SOME AD COMPANIES (SIGN BOARDS OWNERS) SHOWING ANTI PAKISTAN SLOGANS AND ANTI PEACE COMMENTS.
THEY SHOULD BE KEPT UNDER OBSERVATION.BAD PEOPLES ARE CORRUPT BUT NOT MUSLIMS.PAKISTAN MEANS THE LAND OF PIOUS PEOPLES………THEIR RULERS, PEOPLES, MASSES, PLACES ARE POSITIVE IN NATURE BUT NEED SOME COOPERATION FROM THE PEOPLE OF PAKISTAN. I WE CANT CONSTRUCT, PLEASE NEVER INJECT NEGATIVE MINDED POISON.
PLEASE EXPOSE ISLAM MERITS, BENEFITS ANS SYSTEMS.
WHEN WE FOLLOW THE MECHANISM OF ISLAM THEIR IS NO NEED OF ANY……..DEFAMED ADS AND SIGN BOARD………………..PLEASE REMOVE ALL ANTI SLOGANS SIGN BOARDS.
AS IT HURT ME…………………..AND……THE HURT EVERY MUSLIM…..WHO LOVE PAKISTAN …………..PAKISTAN ZINDA BAAD………
March 25th, 2011 at 2:39 AM
PTCL KI MKC RANDI KE BACHO GAND MARWAO TUM SAB BC 3 MONTHS SE NET MA CHUDWARAHA HAI AUR TUM BC HAMARI GAND MAAR RAHEY HO :@
MERA NET SAHI KARO BHARWO
March 25th, 2011 at 10:05 PM
Dear Sir,
Phone is Dead Since Last 20 Days……….
Complaint on 1218, computerized, No Response
Today, again Complaint No-2 recored, Waited for Line Man………but no response.
Humpbly request that plz………….repair my phone.
Although all staff is busy in World Cup amusement. But Customers are also waiting for U.
NET COMPLAINT CELL IS ALSO TAKING PILLS………AS MANY CUSTOMERS ARE ABUSING THEM AND THEIR BAD LANGUAGE IS SHOWN ON TH NET………………ITS MEANS THAT OUR COMPLAINTES ARE JUST A FORMALITY AND SITE IS TO FORMALITY…..ANY HOW GOD KNOW BETTER…………..ALLAH HAFIZ OPTCL
091-2040868 (0321-9133313)
March 27th, 2011 at 4:25 PM
still phon is daided
March 28th, 2011 at 12:03 AM
to the genral maneger ptcl
sir
i allready submited an application for deactivate my dsl dsl tv conection but my request is not full filled.please take neccessory action for my request 04237117450
mahmood butt
March 29th, 2011 at 10:14 AM
My ptcl no in (0855-641368)is out of oder fromseven mouths in panjgur.
March 29th, 2011 at 12:44 PM
SIR, SUBJECT:FINAL NOTICE
MY PTCL PHONE IS STILL DEAD. IN CASE OF NON REPAIR, I WILL NOT DEPOSIT BILL FOR THIS MONTH.AS I AM NOT USING MY OPTCL LINE DUE TO DEAD CONDITION. AND FIXED CHARGES IS A “ISRAF” FOR ME.
THANKS
091-2040868
March 31st, 2011 at 10:33 AM
DEAR SIR,
AGAIN YESTERDAY RECOREDED MY COMPLAINT ON 1218 WITH OPERATOR, PROMISED TO CHECK/REPAIR MY LINE WITH IN 24 HOUR. BUT UNFORTUNATELY THE COMPLAINT WAS SENT TO DUST BIN DUE TO SEMI FINAL MATCH. SECONDLY, NET COMPLAINT AND RELEVANT DEPARTMENT ARE IN FULL COORDINATION AND UNDERSTANDING AND TERMING THEIR CUSTOMERS AS “BARKING ????????????”.
HOPE U WILL TAKE CARE OF UR////////??????????????
091-2040868
April 2nd, 2011 at 11:57 AM
Respected Sir
my phone 0543-543317 resident of Moh Shomali Chakwal is still dead for the last 3 days. please take necessary action to resolve my complaint. some other noise talking are disturb us when we just picked up phone.
April 2nd, 2011 at 11:03 PM
DEAR SIR,
NET COMPLAINT ON 21-03-2011
NET COMPLAINT ON 25-03-2011
NET COMPLAINT ON 29-03-2011
NET COMPLAINT ON 31-03-2011
AFTER THE NET COMPLAINT ON 31-03-2011, UR DEPARTMENT, MOVED FOR SOME INCHES, CONTACTED AND VISITED (NAMES AND PHONE NO WILL BE DISCLOSED LATER ON—AS THEY ARE MY MUSLIM BROTHERS), REQUESTED THAT MY LINE WILL BE RECTIFIED VERY SOON AS HEAVY DEFECT IS IN THE EXCHANGE. AND REQUESTED THAT IF ANY BODY CONTACT U, PLEASE SAY THAT LINE IS OK…………WHAT EVER THEY SAID TO THEIR BOSSES………..I JUST RECEIVED AN SMS FROM ++924236187769 ON 31-03-2011 AT 04:51 PM THAT MY TELEPHONE HAS BEEN RECTIFIED.
THE CONCERNED AUTHORITY HAS SAID THERE IS NO NEED TO COMPLAINT AGAIN AND MY PHONE WILL BE OK VERY SOON. NOW ITS 02-04-2011 AND INDIA HAS WON WOLD CUP……………WHILE IN PAKISTAN I AM WANDERING TO RECTIFY/REPAIR MY TELEPHONE…………..
NOW THE WORLD CUP HAS COME TO AN END…………AND HOPE THAT MY ESTEEM DEPARTMENT IS READY TO SERVE THEIR “STUPID CUSTOMERS” WHO ALL THE TIME REQUEST THEM.
I ONCE AGAIN WILL WAIT TOMORROW TILL 10;30 AM
THEN GO TO NET FOR FURTHER COMPLAINT……….
091-2040868
April 3rd, 2011 at 6:31 PM
DEAR SIR,
MY TELEPHONE IS DEAD SINCE 07-03-2011, PLZ MAKE SOME ARRANGEMENTS TO REPAIR IT.
THANKS
091-2040868
April 7th, 2011 at 9:05 PM
please set my dsl connection dsl not work properly 10 min working and 10min not working i will faceing this problem 7 days plz solve my problem
MY NUMBER IS 068 5885 747 from Rahim Yar Khan
April 9th, 2011 at 9:59 AM
DEAR SIR,
MY PHONE IS DEAD SINCE 07-03-2011, REQUEST FOR REPIAR, RECTIFICATION OR EVEN ADVISED TO CONSULT OTHER ENGINEER ON PRIVATE BASIS.
091-2040868
April 9th, 2011 at 10:14 AM
SUGESSION:FOR OPTCL
1.PLZ PROVIDE A VAN TO UR COMPLAINT STAFF TO MOVE FAST AND QUICLY.
2-PLZ ARRANGE A SEERHI (LADDER) FOR THEM AS THEY ALWAYS BEG OR FORCE CUSTOMERS TO PROVIDE.
3-MAKE COMPLAINT OFFICE ELIGIBLE, TO DIRECTLY COORDINATE CUSTOMERS TO CONFIRM THEIR COMPLAINT REGISTERED
4.INCREASED STAFF TO TACKLE THE PROBLEMS.
5.DISTRIBUTE STAFF FOR DIFF SECTIONS/REPAIR.
6.U CANT BLAME A PERSON BUT BLAME UR OLD ADOPTED SYSTEM.
FROM VILLAGE OPTCL CUSTOMERS
April 10th, 2011 at 2:54 PM
yaar m ne 2 din hue hain dsl lagwaya hai mgr yaha kabhe net chalta hai 10 mint aur phir 5 mint disconect kitni dfa yaha complain dee mgr koi amal he nahe karta ye kya panga hai plz sir mujhe zarurat hoti hai mera esy kaam nahe chalta apny to apni fees pury month baad ly leni hai mgr humara kya ????? plz mere darhuast per amal kareen
April 10th, 2011 at 2:55 PM
mera num hai 0524564272 plz sir
April 11th, 2011 at 9:41 AM
DEAR SIR,
THANK YOU FOR REPAIR MY TEL LINE. I AM GREATFUL TO U. BUT REQUEST THAT PLZ REDUCE THE COMPLAINT PERIOD AS I SUFFERED FOR 32 DAYS. HOPE U WILL RESPONSE QUICKLY.
ONCE AGAIN THANK U FOR UR SPECIAL RESPONSE.
091-2040868
April 11th, 2011 at 10:17 AM
35040225 this telephone number is out of order please active this number
April 11th, 2011 at 10:03 PM
my complaint about ptcl number 0965211229 wana swa.
sir my number 0965211229 is dead since last 20 days please help me with my ptcl number
plz solve my problem sudenly
thanks
date 11/06/2011
April 11th, 2011 at 10:16 PM
complaint about ptcl 0965211229 swa wana zhid wazir gangi khel line dead since from 20 days
that time i am buesy at my paper
plz sir i request you that my number problem sudenly solve?
my email hirat521@yahoo.com
thanks
date.11/04/2011
April 12th, 2011 at 1:53 PM
Hello with high reverence!
I am also a DSL Subscriber but dsl in my city can’t help disconnecting after an interval of time and of course this sucks me a lot. When my download is about to complete it always disconnects and this is what that breaks my heart down.
I really feel bad when I start my download again as a new download and this way my download never completes and this happens forever.Another Major fault of my dsl connection is speed limit that is 2.1kb/sec but I am subscribing For 1MB.
Unfortunately this is a big tragedy for dsl connection in my city.
Please For God’s Sake speed up my internet connection or prevent it’s disconnecting that really what happens after an interval of time
Thanks a lot!
April 12th, 2011 at 2:16 PM
Please Repair my DSL Connection or else I will make a suicide and you will be blamed for it.Please Repair and optimize my dsl connectivity or else I must have to make a Joke on myself.
I Want to make a Compliant against Gambat Dsl Service which is not enough optimistic. My Dsl connection’s Speed behaves as a punctured cycle comparing with motor Bike well known as 125(bike model).
My PTCL number is 720326.
My Mob:0301-3409624
Please repair it or I should Make a serious suicide in the river of Gambat City.
Thanks if it is repaired and if not you should feel bad on my death!!!!!!!!!!
April 14th, 2011 at 12:26 AM
what tha hell yr i got 7kbps :@ 30 mints bad ya web open hui :@ kindly fix it as soon as posible
April 14th, 2011 at 8:13 PM
dear sir
my land line phone connection nos 04235412447 and 04235419300 are disconnected
since last 10 month and i have un counted complain related exchange but no
body solve my problem,can you please do something.
April 15th, 2011 at 1:46 PM
i would like to request that my ptclDsl is out of order and i complained several time there is no action plz solve my problem asap
April 15th, 2011 at 2:35 PM
Dear sir,
my ptcl number is deed since last 15 days.i have comlaint sdo sb but no action.please solve this problem kindly.i am waiting.
Thanks.
066.2701607
03337675505
Asad news agencey nazd lari adah
Ali pur.muzaffar garh.
Ali pur
April 18th, 2011 at 4:59 PM
MY PTCL PHONE IS STILL DEAD. I AM GOING MANY COMPLAINT BUT NOT RESPOND TO COMPLAINT OFFICE PLEASEC SOLVES MY PROBLEM 021-34600915 THAT IS MY NUMBER
April 19th, 2011 at 6:20 PM
Aslam-o-alikum Sir,
I close my ptcl broadband internet and I returned the modem and all accessories and i have in writen but bill is still include phone. my no is 0426664403 Thansk
April 20th, 2011 at 7:37 PM
my complain no 219hher and i submit on 04-04-2011 but my phone line not inserted on my house kindly through my complain
April 21st, 2011 at 1:51 PM
I had applied for deactivation of Pakistan plus Package on 19-02.09. Received copy is in my possesion.
2. I have submitted complaints regarding PTCL broad band DSL that it has high disconnection ratio and it has very low speed in such environment i am unable to continue PTCL Broad Band DSL but the peoples receiving complaints at telephone exchange always assured me that your services will be rectified in shortest possible time that you will satisfy. I am paying its bill regularly but services could not improve till to date.
3. All received copies of complaints are in my possesion. Now the PTCL shows some outstanding against my telephone number which is included the bills of not required packages and already highlighted in complaints so my final bill may please be made after deduction of Pakistan Plus and PTCL Broad Band DSL charges. I hope that some of my balance would be due on PTCL.
4. I request to pl look this matter
Thanks.
RAO ABDUL SATTAR
021-36761174
April 22nd, 2011 at 3:21 AM
Dear sir, The subscribers to PTCL`s broadband service (DSL) are unable to browse, surf, search, upload and download data. Those who has subscribed to 1MB and 4MB services get only 300-400kbs of downstream speed and 100kbs of upstream speed.
The DSL service was discontinued several times for days due to technical faults best known to the officials concerned and whenever a customer calls them he is given the ready made reply that there is a fault in the exchange or the service is being upgraded.
Many customers have sent written and verbal complaints to concerned officials of the company but they did not get any answer.
The customers of broadband request to the chairman of the company to send a team of experts to smooth out the problems so that they can get solution to their problem thanks
muhammad shabbir phone no. 0244325022 mobile no. 03003220994
daur distt; nawabshah (sindh) pakistan
April 22nd, 2011 at 11:38 AM
Attention: All the Higher Authority of PTCL
Reference:Telephone # 32564863 – 32564867 – 32564868 are Dead
Telephone # 32564860 – 32564861 – 32564862 – 32564864 – 32564866 are Distorted.
We regret to inform you that various complaints for above mentioned telephones connection and many time reminders on different ways but there no response from your authority, we are facing huge difficulty to communicate for various matters its effects on our export performance and cause big losses. Please take this matter urgently and solve at your very earliest.
Regards
Muhammad Owais Qadri
Cell: 0321-2371638
April 22nd, 2011 at 6:20 PM
Dear Sir,
My phone number 051 2214464 is dead. Kindly arrange its repair. Hope it will be done at the earliest.
Regards
April 24th, 2011 at 6:34 PM
dear complaint in charge,aoa my off. landlines nos 0642470567-0642471621-0642471622-0642461447 are disorders from april 2010.i complaint many time to ur complaints.all the time they told me that ur will be solved within 24 hours. but from a year still my nos are out of orders and i am paying bills without nothing.I went many times to D.E, SDO,and supervisors phones but sorry to say that these all officers are corrupt they get bribes from lain mans.so they cant take any action.plz resolve my complaint immediately otherwise permanently disconnect my nos.and also adjust my amount which i paid in ur account during session my nos remains out of ourders.thanks sohail khan
May 2nd, 2011 at 3:29 PM
Attention All the higher Authority of PTCL.
Sir My # 021-32555212/213 is dead since last 2 days.Please help me and solve my problem urgently.
Thanks & Regards.
Noreen Zaidi.
May 3rd, 2011 at 12:34 PM
Hi,
Plz mera Telephone No 042-35894654 Theek karwa day, Thanx.
May 3rd, 2011 at 6:14 PM
mera ptcl connection out of order hai ye her waqt disconnect rehta hai meharbani farma ker isko theek kia jae
0685573229
May 5th, 2011 at 12:08 PM
plz sir…. meri complain py response krain q k 16000 koi aam bat nhe hy plz ma ne ap k islamabad waly ofice ma bhi complain ki hy aap mjh sy contact krain es num py 081-2882269……
May 8th, 2011 at 8:40 AM
mera naam asad khan hy
may na ptcl dsl lagwa k bht bura kaam kia hy har waqt conection problem agar masla hal na huwa tooo main agay cmplaint karonga
ya phir main ptcl ko cut krwa donga
May 9th, 2011 at 8:44 AM
Aslamoalaikum, Main ne new connection for telephone + DSL net student package ke lye application di thi, Mujeh yeh number (055734022) allot kar dia gya hai aur mere area ke line man (Ejaz Baloch Mobile No.03338155255) ne sirf pole main taar laga ker ghar ke ander phenki hai aur phone set ke saath connection naheen lagaya aur next day ane ke lye keh kar dobara naheen aya aur demand notice ki payment bhi le kar gya hai abhi na phone attend karta hai. Please help me.
From: Ghulam Mustafa (moble No. 03338205411)
May 9th, 2011 at 2:09 PM
sir mera phone pichle 25 din se kharab he me ne dsl lgaya he jo ab kam nhi kr rha ham bill to her mahine pay krte he net kio thik nhi hta ager esa he to me dc krwa do is se to worldcall acha he plz do something 0912583702 ye mera no he
May 10th, 2011 at 12:21 PM
ABBAS NAQVI MAIN CHANNU SAYS
10 MAY 2011
my land line phone connection no 0652664481 are disconnected
since last 1 month and i have un counted complain related exchange but no
body solve my problem,can you please do something.
May 10th, 2011 at 2:19 PM
I have broadband DSL connection. The Land Line as well as my internet is not working proporly for last one weak. please do the needful and reconnect /repair land line as well internet services. I am very thankful to you of this kindness
MEHMOOD AHMED 042-36884778
May 10th, 2011 at 6:39 PM
Respected Incharge Complaint Section.
with due veneration it is stated that tandlianwala is sub division of Faisalabad,But unfortunately in the city of tandlianwala,still we have no proper lines of PTCL Broad Band Internet.
if fortunately any body have the internet connection,that connection will work after day & night prayers.
im proud of you.
LIVE LONG PAKISTAN.
May 10th, 2011 at 8:26 PM
dear sir i request you that my number problum sudenly solve my cumplain rigister tow day date 9/5/2011 no action in my cumplain plz solv my problum
May 13th, 2011 at 9:17 AM
DEAR SIR, MY PTCL NUMBER IS NO TONE FOR LAST 3OR4 DAYS,I AM COMPLIAN FOR OFFICE BUT NO RESPON TO PTCL OFFICE PLZ SIR I REQUEST FOR YOU SOLVE THIS MY PROBLEM. 0526615948
May 13th, 2011 at 1:23 PM
i belong to tehsil DUKI district LORALAI BALOCHISTAN SIR I HAVE A REQUEST THAT THEIR IS NO facility OF BROADBAND DSL in our tehsil the nmbr of users of ptcl is decreasing day by day in our city ,with providing the oppotunity by installing DSL TECHNOLOGY IN duki the number of users may increase …THE PROPOSAL OF PROVIDING DSL TO DUKI HAS ALREADY BEEN DONE BUT THEIR IS NO PROGRESS OF INSTALLIN IT PLLLZZZZZZZZZZZZZZZ PAY ATTENION TO OUR REQUEST
May 14th, 2011 at 10:21 AM
Dear sir,
i am from one of the town of district sanghar talkuka sinjhoro , sindh . i have sent my broadband internet request from last 6 moonths . but there is a problem that the ptcl exchange is 20 – 25 km away from my town so here is not available , so kindly do something and sort out our problem ,.
thanks
ishtiaq ahmed talpur
cell # 03443747896
May 18th, 2011 at 6:00 PM
I registered a complain of my PTCL No 0992383408 and they allotted complain no 1 and the converted to complain No 3 on 17-18-2011. Bur nothing happend and no rseponse so for.Is it a orgainzation who claim batter service service provider.
May 22nd, 2011 at 9:48 PM
As this Govt., Tech Institute the subscriber of PTCL where 700 students are enrolled in different technologies and in every Technologies there is computer relates subjects in the application of internet.
The students and officer is suffering since long the non availability of DSL net on 021-34506049 the complain and personally visits could not get any response form PTCL management (Model Colony Exchange).
Kindly you may solve the problems and same the convert from copper to ONU Network other wise in future we will apply to dis connect the PTCL connection.
Muhammad Hassan Ali
Networking Engineer.
GJMPI Malir Karachi.
0333-2367957.
May 26th, 2011 at 9:12 PM
DEAR SIR,
OUR RESIDANCE PHONE NO.34595147 LAST ONE WEEK DEAD STILL NO RESTORE. SO, PLS PUSH TO COMPLAINT PEOPLE IN OUR AREA EXCHANGE REPAIR IT.
ADDRESS:
SUITE NO.1/1156,
SHAHFAISAL COLONY NO.1,
KARACHI-25
PAKISTAN.
MOBILE: 92-333-2219785
THANKS AND BEST RGARDS,
AKBAR KHAN QURESHI
June 2nd, 2011 at 3:10 PM
kanjar ke bache mera internet nai chal raha
June 3rd, 2011 at 11:29 AM
Dear Sir,
My PTCL phone is still dead last two day please check my phone: 34961819
I am so thankful to you
June 9th, 2011 at 4:05 PM
I registered my complaint on 1218, complaint No. 4, which is still pending and no response from PTCL Management,
My phone No. is 0514535212
Azeem
June 9th, 2011 at 4:06 PM
I registered my complaint on 1218, complaint No. 4, which is still pending and no response from PTCL Management,
This is not unusuall and according to the expectation, as it is almost a popular service of a developing country.
My phone No. is 0514535212
Azeem
June 10th, 2011 at 10:07 AM
SIR
mein ni DSL ko 1mb se 2 mb convert kia tha ab 3 mothes se 1mb ko wapas kia hain
leken bill wo 1499 rope atha hian mein ni do theen dafa copmlient b kia leken aby tak koch nahy howa hian …. kia mra ye masla hal hoga ….
ptcl no 0912562798
June 11th, 2011 at 8:37 PM
MY Ptcl bil not coming in my address last tow month its my new connection deat is 30 3 2011 please solve my problem Thanks syed Mehmood Hussain Shah 02135318776 03343846795 Qayyumabad karachi
June 13th, 2011 at 7:05 PM
IS THERE ANYBODY IN PTCL TO HEAR?
Dear Sir (TELEPHONE NO. 5702623)
I got DSL connection about a year back. But unfortunately for the past few months Internet connection goes off after 5 to 10 minutes and it cannot be restored despite hectic efforts. I have not only lodged a number of complaints but also personally visited chaklala exchange to rectify the fault but all in vain. Usually the attendant in Chaklala exchange gives telephone No. 0514320383, line man and asked to contact him for help. But lineman neither attends the phone nor visits my home to resolve the problem.
Sir, my one daughter is in RIFA International and two others are in Islamic University (in M Phil and Master). They have to complete their assignments and have to do other research work.
I am regularly paying DSL connection charges without having service.
With great anguish I have to say if PTCL is unable to provide me uninterrupted DSL service then the DSL FACILITY MAY BE DROPPED ONCE FOR ALL and future Broadband charges be dropped from bill.
With best regards
June 14th, 2011 at 10:05 PM
Dear Sir,
I inform to you that in September 2009 I applied for PTCL Landline Phone. After one week applied for connection the customer service executive (Model Colony Exchange Malir Karachi) inform me there is no availability for new connection in your street and said your application has been cancelled. In this period I used PTCL V-Wireless because I was needy those days. After 2 months I went to Bahrain for job but without connection my family received bills in every months and verbally complaint in model colony exchange but no response (Phone No.021-34110176-6). After one year when I came in Pakistan I submit an application in exchange and I have receiving copy of this application.
Today 14/06/2011 I applied for landline connection for internet student internet package but they say you are defaulter.
Sir without connection I didn’t see phone, wire etc how can I defaulter
Kindly I request please solve my problem
I will be thankful for your co-operation
Aamir Uddin
House No:- B-15/484 Indus Mehran society Malir Karachi.
N.I.C NO:- 42501-1008833-5
Mobile No:- 0333-3300548
Email Address:- aamiruddin39@yahoo.com
June 19th, 2011 at 5:03 PM
my telephone dead from one week.please try to resolve this.my address isflat no.B9 allemabad appartment near jinnah squre,near shadyana mirrage hall malir colony,karachi.my ptcl no. is 34114417.
best regard for ur corporation,khalid
June 19th, 2011 at 5:44 PM
My ptcl is dead. Make it rectify. my ptcl number is 34114417 and my contact number is 03312148867. my home address is FLAT/B-9 ALEEMABAD MALIR APPARTMENTS NEAR SHADIANA HALL MALIR COLONY KHI
June 19th, 2011 at 11:56 PM
sir our my house telephone no.0723682450 having name of my father jurio mal
son of pahu mal r/o muhalla sain chandu ram colony ghotki, my telephone is dead since last 6 months. i have called at center but there is no response of this…they gave me a complaint no.which is 8.but till no one have come here to check our telephone.i have also gone to them but they also didn’t do any thing.and i also don’t receive the bill…
so please check my ptcl no.which i have stated above and send me the telephone bill at kiryana shop in sain chandu ram colony ghotki i will receive my bill from them….
THANKS
June 20th, 2011 at 10:05 AM
main nein khuch dino pahle dsl lagvaya hai 1mb laken uss ki speed bahout kam hai ,,,downlaod speed 70kb/s and upload speed 26 kp/s
and ptcl exchange do somthing with my number i can not worte complain ,,beacuse when i dial 1236 number 2 will not operate and if i use with help number 1236 then 2 will operate
June 20th, 2011 at 5:19 PM
my ptcl is nt working well plz solve my prblm my numb is 0222630244
June 22nd, 2011 at 3:57 PM
Dear Sir, Aslam u alikom. Today One need not to keep land line as mobile has revolutionized the world but I keep it due to certain reasons but local PTCL authorities have compelled me to throw the same. My number (022-3891346) gets out of oredr every 2nd month but no one is ready to listen my cry. Thanx Ashraf Jarwar, Bukera Road, Tando Allahyar, Sindh.
June 28th, 2011 at 10:21 PM
Respected and honorable Sir,
sir me Thatta City me rehta hu. me ne 3 months pehle DSL 1 mb lagwaya tha jo sirf 15 din challa us k bad me roz complain karta hu magar no response. PTCL Thatta office ka worker Mushtaque Bhatti jis ne mujh se 500 Rs/= telephone wire k b liye magar ab wo b response nahi de raha hai. 2-3 din bad wo lineman bhejte hain to us k aane se pehle net on ho jata hai phir jab wo jata hai phir off ho jata hai lineman kehta hai k line ka problem nahi hai tumhara DSL office se band hai magar office wale response nahi dete shayad meri ID koi or use kar raha hai r wo sab un ko pata ha.
aap se request hai k please meri request pe nazar karen or staff ki inquiry karen plzzzzzzzzzzzzzzzzzzzzzzzz
mera number hai 0298550385
Thank u Sir.
i regards u in my prayes
Sir please solve my problem soon plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
July 2nd, 2011 at 11:30 PM
My Ptcl number is not work proper very noise in my line multiple join in my telephone line .DSL is not work.
Iam alternate compline 1218
complaint no 400 registered 2 july 6:51PM
complaint no 18 registered 2 july 3:45 AM (Iam not press 1 but complaint is outomatic remove )
compliant no 458 registered
PTCL`s broadband service (DSL) are unable to browse, surf, search, upload and download data.
Plz solve my problem
help me
Thank you
Syed Ejaz Ahmad
02136331135
0333-3020515
July 5th, 2011 at 5:13 PM
my ptcl number is still dead last 5 days. please solved this problems. i am thankful to you.
04237585705
03218814342
kashif
kamboh chowk, pir ghazi road ichhra lahore.
July 6th, 2011 at 8:01 AM
dear sir,
my telephone no 066-2755646 is dead 3 days.please cheek my number.
thank you.
shamshad ahmmad qurashi
Ali pur
066-2755646
July 8th, 2011 at 9:12 AM
If any one have serious problem about ptcl services so contect me i can resolve your problem
Regards,
Malik Mubashir Shahzad
Ptcl Investigator,
July 8th, 2011 at 9:13 AM
If any one have serious problem about ptcl services so contect me i can resolve your problem
Regards,
Malik Mubashir Shahzad
03335456581
Ptcl Investigator,
July 11th, 2011 at 8:27 AM
My phone number 068 5879600 is dead from 5 days. Kindly arrange its repair. we are very tens .cell phone is not affordable . so plZ repaire my pTCL as soon as posible.
July 11th, 2011 at 6:14 PM
Attention sir,
Many 3 Months pehly ptcl(042-36826914) per DSL student packeg lagwaya tha laken aik month bad 2066/-Rs bill a gya jo many pay kar k ptcl connention bnd karwany ki request day di laken 3 month bad bi bund nai ho raha or bill 4260/-Rs a gya hai please is action about this request.
July 12th, 2011 at 12:42 PM
Dear Sir,
My telephone 066-2701607 is dead,it have no tone.I am juenalist in Ali pur.Please cheek my number very fast.I shall be very thank full for this kindness.I am waiting.
thank you
Ch.Sajid Hussain Press reorter Ali pur
ALi pur
0333-7675505
0301-4836172
066-2701607
July 14th, 2011 at 1:56 PM
14 July, 2011 Bill of my land line phone # 051-4476024 for the month of June 11 not yet received. I checked on line bill but found incorrect in total. Total amount comes to Rs. 1288.81 but against PTCL Dues current shown Rs. 1788.00 (difference of Rs. 500/= found. Pl correct the same so that bill may be paid in time
July 18th, 2011 at 8:08 PM
Dear sir
my landline no. is 0992334429, previously i had pakistan plus package, which was affordable to me, but without any information, ptcl has deactivated my pakistan plus package, i dont know why this stupidity had done without any intimation. previously my bill was 1400 maximum, but now from previous two months it exceeds than 2400, why. the other problem is about delivery of ptcl bill, now today is 19th of july, in the evening i delivered the bill and the due date is 22nd july please solve these problems and inform me. S. Irfan Afzal
03219802944
July 19th, 2011 at 4:02 AM
I HAVE A QUESTION
IF I ll not a ble to deposit ptcl bb bill.so how many month after it ll b disconnected by ptcl.
i need to know is it 2 month 3 month or wat the time ptcl bb disconected by ptcl in case we not pay the bill.i wana know it,s 2 month 3 month or 4 month.
plz reply
July 20th, 2011 at 2:17 PM
kind attention of the ptcl complain center:
my number is 02132763561.i did not recieved the bills of the months of june 2011 but as i recieved the bill of july so arrears are also added.the request is i cant pay the two month bill together therefore,i need the installments and in this regards i need your help
thank you,.
July 20th, 2011 at 4:15 PM
my ptcl number is still dead last 5 days. please solved this problems. i am thankful to you.
0925-620955
Shahadat Hussain
Bahdar Garhi Hangu
July 23rd, 2011 at 11:41 AM
My ptcl number,042-35226076 is out of service since 3 days before,no any action taken by Ptcl wapda town exchange even we have registered the complaint by personnel.Please attend and restore my phone
services,thank.
Shahid Mahmood,
96 C1 Valencia town Lahore.
July 23rd, 2011 at 11:45 AM
Please attend my Ptcl no.042-35226076 which is laying dead since 3 days last.
July 25th, 2011 at 3:07 PM
my phone line is dead from last seven days due to which i can,t do my aducational & office work becuse on this line DSL Broad band Service is activate My complain num is 49 and 12 but no response from PTCL ??? R u Interested in my complaint or not if u not so tell me for alternat plz dont waste my and your tinme i have no time for doing complaints again & again thanx my num is that 021-32781674
July 26th, 2011 at 4:31 PM
Attention All the higher Authority of PTCL.
Sir My # 0722 655180 is dead since last 8 days.Please help me and solve my problem urgently. i have inform to PTCL office but not response any Officer,
Thanks & Regards.
Shallo Kumar
July 26th, 2011 at 7:10 PM
Dear sir, The subscribers to PTCL`s broadband service (DSL) are unable to browse, surf, search, upload and download data. Those who has subscribed to 1MB and 4MB services get only 300-400kbs of downstream speed and 100kbs of upstream speed.
The DSL service was discontinued several times for days due to technical faults best known to the officials concerned and whenever a customer calls them he is given the ready made reply that there is a fault in the exchange or the service is being upgraded.
Many customers have sent written and verbal complaints to concerned officials of the company but they did not get any answer.
The customers of broadband request to the chairman of the company to send a team of experts to smooth out the problems so that they can get solution to their problem thanks
muhammad shabbir phone no. 0244325022 mobile no. 03003220994
daur distt; nawabshah (sindh) pakistan
July 27th, 2011 at 5:20 AM
Zab was no match for him… Atleast I didnt have any doubts on Amir
July 29th, 2011 at 11:22 AM
me user of ptcl & dsl in pakpattan punjab pakistan.last 2,month (60 days) my number disconnected may be a 10 time,the tan-ore of Bracknell in a day (40).so what is the use of ptcl.this department have been destroyed like others department.
August 1st, 2011 at 6:51 PM
Dear sir
I am beign fucked up by ptcl since the day I first time try its services, from the first day I am facing a problem of distortion and noise in my phone line. I put so so so so many complaints on customer care but ddnt get any response til now. Now a days I am facing a problem in my phon line as well as in broadband services. My broadband servise is not working since Wednesday 27th of the last month any I again try customer care and my local exchange but no 1 is ready to listen me, even I cal to business manager khanewal Mr Saeed on 06452554444 but he was not available in office and Mr Amir attend me and promised me to fulfil my request, then I try to cal Mr Tahir responsible of broasband servises in kabirwala city but he ddnt attend me. My complain no is 11 and I reveived many cals from ptcl that your problem has been solved but it still reamin, even today I receive message by ptcl that toady your problems has been resolved but till now I am being fucked up by Kabirwala exchange and your customer care, specially kabirwala exchange, this is my last hope now iam waiting what you can do for me. My conncection no is 0652400221 registed in the name of Ahmed Ussama Fayyaz, kabirwala Distt khanewal.
Waiting for your response
Haris Fayyaz
My contect no is 03336108808
August 2nd, 2011 at 11:29 AM
mera ptcl number aik maheene se kharab he lekin koi bhi PTCL ka banda reply nhi karta
August 2nd, 2011 at 12:06 PM
Our PTCL # 051-4575401 is out of order since lats two days and we have lodged complaint many times (our complaint # 26)but no response received till date.
You are requested to please take an early action in this regards.
August 2nd, 2011 at 3:07 PM
my ptcl No is 041-8815664 at which i am using bradband and smart TV
bur since last 15 days smart TV is not working i have complaints many times but no body is attending my mail
my last complaint was on 29/7/11 and complaint no was 97.
now i am going to the consumer coart against PTCL
M.Rafique
0300-8654876
August 3rd, 2011 at 12:47 PM
my phone line is dead from last seven days due to which i can,t do my aducational & office work becuse on this line DSL Broad band Service is activate My complain num is 49 and 12 but no response from PTCL ??? R u Interested in my complaint or not if u not so tell me for alternat plz dont waste my and your tinme i have no time for doing complaints again & again thanx my num is that 021-32781674
After this complain my problem was resolve but after three days my phone line again dead what is this again my complain no.18 sir tell me that why you r westing my time??????????????
August 6th, 2011 at 6:02 PM
Dear Respected Sir,
I’m Sajid Ali Solangi from Karachi, dear sir few time before I applied for the two new DSL 4MB connections and after few weeks the area line man came and give the both connection and installed that both but from one month I’m facing problems , that both DSL connections are not working , I went to PTCL exchange many times but they didn’t give any response to me still my both numbers are disconnected and I cant access my internet , Dear sir as we all know that the PTCL shares are sold and now its being private but there isn’t any improvement , I have already one connection in different area and every week I’m facing different problems, why your service is become very poor?
Sir its my kind request to you please do something , and please solve my problems and activate my both DSL connections that are disconnected from one month,
If you don’t take any action than give me the head office email address or give me the email of head of the PTCL department who solve my complain and activate both DSL connections, I never used both connections from month but in few days how I pay the bill?? Why should I pay that bill while u haven’t active both connections? Please take a strict actions from that line men that are not fulfill their duties on time and wasting our time, Time is money so please don’t waste our time,
I hope sir you will take strict action from them and soon I will get your response,
Thanks for kind attention ,
My DSL numbers are given here
021-4653266
021-4653267
From Sajid Ali Solangi
Cell # 03152271725
03312136863
August 8th, 2011 at 9:29 AM
MY NAME IS ALI RAZA. And im using Ptcl No. 042-37324403 since 2008 and paying all bills regularly. 3 days ago a person namely Naveed Ahmad comes and say that i get the ownership above mentioned ptcl above this month so please remove it coz i want to connect it on another address. i call 1236 they also say that the ownership is changed. i was shocked and go to ptcl exchange and give an application of correction of record also mention in the application that i did not give authority to anyone to get ownership or transfer my ptcl Number. thanks for ptcl they accept the application. I want to clear by this Message that the ptcl Number 042-37324403 is installed at Ali plaza Ground Floor 13-Fane Road and IM Ali Raza son of Muhammad Shafique CNIC No. 35201-7388887-5 is using that number. i did not authorized any person to change or transfer the ownership of this number not in past, present and not will done in future.
Once Again Thanks to PTCL that they care of their customers.
August 14th, 2011 at 12:33 PM
landi no 2 ma fiber optics ptcl line nai hai
August 17th, 2011 at 10:51 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 021 34111817 has been off since Monday 15 Aug 2011. Thus facing lots of inconvenience. Has reported several times even in Head Office of Karachi But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
August 18th, 2011 at 3:57 PM
MY PHONE NUMBER (0457)372708 IS NOT WORKING SINCE THREE WEEKS PLEASE TAKE CARE OF IT.IT HAS BEEN GIVING PROBLEM SINCE LAST THREE YEARS. IT GOES ON AND OFF EVERY FEW WEEKS.SO PLEASE FIX MY PHONE I AM PAYING BILLS FOR NOTHING.
THANK YOU
August 26th, 2011 at 12:05 PM
Hello sir my name is Ali or mere telephona ka num ye hai 0418540534 to ye chal nai rha jub call ai to ring hoti hai halkise lakin jub attand kero to awaz nai ati or mere dsl ok hai use koi problem nai hai lakin ptcl ki power nai ati me complain ker ker k thak gya hu lakin koi acction nai leta sir kindly mere problem solve ker dain
August 27th, 2011 at 10:22 PM
To
PTA
SUBJECT: Complaint for phone line or DSL internet of No: 02134656455
R/Mrs.
Most respectfully to say that I am using internet DSL service since last 15 day with ptcl No:02134656455, since installing my Number I am facing no internet connectivity problem and my number is dad still 15 day before, I have complaint so many time at Ptcl customer service center 1218 and I have complaint to D.E PTCL his number is 021-34650968 officer gulzar hjzri Exchange but they are not paying to heed on my complaint, I have also send complaint to Ptcl head office complain reference number 15-08-2011
Day 19-08-2011 complain no (77) 24-08-11 complain number (163), still today that same problem accord in front of me. i think ptcl is realizing monopoly in the market, because customers are needy and they are taking advantage of their need. I think no one is their who can take any action against them. You look me I have complaint so many time but they just solve my problem for 2 or 4 days. Because ptcl know that their customer could not do any thing they just do disconnect their No nothing else.
Respected Mrs., you are only my last hope if they are not paying their attention on you order how they can take care of their customers.
Kindly try to solve my internet DSL problem
Thanking in anticipation
Sajid ali 021-34656455
0315-2217125
September 3rd, 2011 at 8:31 PM
mera ptcl theek nahi hai barae mehrbani mera ptcl theek kar de
September 3rd, 2011 at 8:37 PM
asalam o alakum mera number 34490898 jo 5 din se band ha use sahe kar de number 03022370493
September 4th, 2011 at 8:45 PM
Asalam o Alakum
Respected sir/Madam,
My phone no.is 055-3833588 at V+po natkalan via gakhar distt grw teh wzd was dead last some days
plxx
i request you to please contact the ptcl workers and tell about my problem
MY CELL NO.03006430744
September 5th, 2011 at 5:39 PM
My fathers phone #6361896,Senior Advocate, (Supreme/High Court) has been given to some one else since 30-8-2011. A complaint has been lodged (1218) on same day, Complaint # 410. Since then no action has been taken by the phone authority and the # is being still in use with that person. This # is in use with my father since long and incident like this never happened in the past. For any miss use of this number by the user, we will not be held responsible. The PTCL will be held responsible OR the person who is using this #.
Therefore you are requested to kindly look into this matter with great concern and resolve it immediately.
Thanks
September 10th, 2011 at 11:28 AM
sir,
my ptcl no. is 021-36319512
i am not receiving my telephone bill for the last 3 months.
sir i am busy with my job my duty time is 9am to 6pm thats reason i cannot collect my duplicate telephone bill from your aziz abad customer service centre.
sir this is not my fault but my telephone dinconnected from 6 week without any intimation. please inform us what are doing u r department and creating panic sitution for me.
i am ready to pay the telephone bill if you send bill on my address.
please solcve this matter on priority.
i shall be very thankful to you.
September 18th, 2011 at 9:21 PM
it is stated with due respect that my ptcl no. is 04236688376.i am not receiving my bill from last three months.i have also registered my complaint to tcs office they had just given me the complain no.i.e 50471 but they had not taken any proper action.tcs bill distributer had refused to deliver the bill at home.i request you to take serious action. i shall be thankfull to you.
please solve this matter on priority bases.
September 20th, 2011 at 2:08 AM
ASSALAM O AALAIKUM…. JANAB AALA MERA NUMBER 0233861695 JO K 5 DIN SAY KHARAB HAI MAINAY KHUD 3 DAFA COMPLENT KERWAI HAI PTCL OFICE BHI GAYA PER ABHI TAK KOI NAHI AAYA…. KYA YAI SYTEM HAI APKA BHOHAT SHRAM KI BAAT HAI JANAB BAS SIR AP SAY HAM REQEST KERTAY HAIN K PLIZZZZZZZZ MERA NUMBER THEAK KER WA DAIN APKA EHSHAN HOGA…..
September 21st, 2011 at 2:03 PM
Dear Sir,
I applied for PTCL Broadband DSL at my home (021-35311303) on March 2011. The internet was installed properly and the service was very much satisfactory. We had no problems with the reception or speed.
On Mid of May, suddenly the internet stopped working and my internet access was blocked. The modem was however online.
I made a complain with 1218 and was given assurance that the problem will be resolved within 12~48hours. However, after 12hours, I noticed that the “Internet Light” on the modem was red in color (online modems have green light) but no Dail tone in my Telephone Line. I made another complain at 1218 and I was directed to make a complain on 1236.
The operator was very kind enough and after verifying all my credentials, he made a promised and informed me that the internet and telephone line will be operational again in the next 24 hours. He also advised me to visit the relevant exchange to sort out matters more quickly. I visited the exchange and they had some malfunction in the system so they took my contact number and confirmed to call me with an update. Neither did I receive the call nor did my internet start working.
Now again I am facing same problem since 15 Days .My Telephone line and Dsl is out of order .
Sir, I very well know that you are a very busy person and such a long email requires much of your precious time but Ive been given no choice than to contact you for the resolution of my problem. Since the installation of PTCL I was a very satisfied client as the service was of international standards and the speed was marvellous. However, its because of some Technicians and Officers that clients are forced to abandon your services and switch to other private options.
I would request you to please pass necessary instructions so that my internet can be operational again as I very much want to continue PTCL Broadband at my residence.
I would also be thankful if you can send a copy of the instructions sent to the concerned exchange/department to me so I can persue the matter at my end as well.
Thank you very much
Yours Truly,
Raja Muhammad Shafique
H No.A-1 Main Ghazali Rd
Karachi.
021-35311303
0321-2610049
September 23rd, 2011 at 5:25 PM
mera ptcl no hai 37149949 aj 2month sy band hai or he dsl on hyta hai or bill her manth a rha hai mujy lagta hai k ptcl ( dsl ) ab band kerwa dyna chaiya kun k kam tu kerta nai hai lagwany ka fada is servce ko band ker dy or mai bil b ada nai ker ker mai ny 1month camplain he kerta rha hon mery complain no hai.(33,66,22,etc ) insan ek bar complain kerta hai 2 bar per ap ko tu koi fark he nai perta mehrbani ferma ker mera ptcl phone band ker dy ok.
September 23rd, 2011 at 5:28 PM
ptcl very poor network
September 24th, 2011 at 3:13 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of District sangher, my Ptcl number 0235-846299 has been off since 8-9-2011
My Ptcl number is not work. DSL is not work.
Iam alternate compline 1218
PTCL`s broadband service (DSL) are unable to browse, surf, search, upload and download data.Thus facing lots of inconvenience.
Kindly pay some attention on my request.In this regard I will be grateful to you.
Thank you
Mahboob Hussain.
03003644117
September 26th, 2011 at 3:43 PM
I want to convert my DSL 1MB Student pkg to 4MB i went many times to Ptcl officer they said today it will done but still my dsl speed is one mb after passing 10 days my ptcl # 0722-654142 Jacobabad.
September 27th, 2011 at 2:17 PM
mera ptcl dead hy meharbani farma kr thk kr dain 02136952794
September 28th, 2011 at 10:23 PM
My ptcl number 0937-553145 is dead 15 days and broadband is not working the DSL and internet light is not stableing plzzzzz resolve my problem .
October 8th, 2011 at 5:59 PM
My PTCL NUMBER 02132851033 IS BLOCK SINCE LAST ONE MONTH, I HAVE PERSONALLY REQUESTED TO KEAMARI EXCHANGE FOR THE SAME BUT STILL NO FRUITFUL RESULT HAS BEEN RECEIVED. NOW I NEED TO COMPLAINT DIRECTLY YOUR GOOD HONOUR TO LOOK INT THE MATTER , I AM WAITING FOR YOUR RESPONCE. THANKS AND REGARDS.
October 8th, 2011 at 6:03 PM
My PTCL NUMBER 02132851033 IS DEAD SINCE LAST ONE MONTH, I HAVE PERSONALLY VISIT AND REQUESTED TO KEAMARI EXCHANGE KARACHI FOR THE SAME BUT STILL NO FRUITFUL RESULT HAS BEEN RECEIVED. NOW I NEED TO COMPLAINT DIRECTLY YOUR GOOD HONOUR TO LOOK INT THE MATTER , I AM WAITING FOR YOUR RESPONCE. THANKS AND REGARDS.
October 10th, 2011 at 9:50 PM
My dear all, please don’t write your number here. This is not the right place for telephone complain, it is just a article.
For PTCL dial 1218, 0800-80800 or send email at support@ptcl.net.pk or emails mentioning or telephone bill.
Hope this will be benefical to you.
October 13th, 2011 at 7:38 PM
hamara dsl chal rha hai….but ptcl bund hogaya hai number 34018399…..pehlay hi 2months say dsl aur phone 20no hi bund tha ab phir bund hogaya hai……yeh kia masla hai har wakt ki khani hogaye hai aap log jald yeh prob solve karwain ya phir disconnect kardain ……..shukriya
October 20th, 2011 at 4:11 PM
sir ,my student pacakge dsl use kr rha ho.but sir as ki speed to km ati he hy
but ye bnd bhot zyada hota hy.almost 24 hours my sy sirf 2 ya 3 hours net aata hy baqi time ya to speed kam hoti hy ya net off hota hy plz sir asy theek kry.mersa ptcl number 0412414866 hy.or my mobial number 03027018541.plz plz
November 1st, 2011 at 5:59 PM
dear sir,
my no is 02135052386
my ptcl bill is paid but my fon is blooked from 23-9-2011 to this day 1-11-2011 way? pl re start and open my fon thank,s
November 3rd, 2011 at 10:13 AM
Assalamualaikum
Respected Sir/Madam,
I am Riaz Hussain,
With due respect, I beg to state that I am a citizen of Khairpur, my Ptcl with DSL number 0243-551415 in some problems since one month October 2011. Thus facing lots of inconvenience. Has reported several times even in Head Office of Khairpur Mir’s Sindh. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
this is my mobile no; 0300-3141351
November 3rd, 2011 at 10:15 AM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 021 34111817 has been off since Monday 15 Aug 2011. Thus facing lots of inconvenience. Has reported several times even in Head Office of Karachi But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
November 11th, 2011 at 8:04 AM
Sir may Muhmand Agency tehsil Ekka Ghund say hay. Hamay saal 2010 kay shoru may bathaya gya tha kay yaha par DSL start honey wala hay. Tho hum ney gaow may taqreban 4, 5 bando ney ptcl line lagway.↲
ab saal 2011 khatam honey wala hay magar DSL nahi hay.↲
hum ney apnay exchange may bhi applications diye, our aap kay PTCL CENTER bhi 3, 4 marthaba call kya magar action hi nahi letha.↲
Isi lye sir, aap logo say guzarish hay k DSL SYSTEM start karay, our hamay exchange may ye bhi bathaya gya tha kay DSL ka jo machine hay, jo system hay wo barso laya gya hay magar PTCL COMPANY kay jo officers hay wo isay start karnay kay lye athay nahi.↲
Is lye app sahiban say guzarish hay k muje exacte date bathaye jis ko app ye masla hal kar saktay ho. Otherwise hum ani line dobara khatam kar dengay. Ku kay hamay call karnay kay liye PTCL ki zarorath nahi, mobile har kisi k pass moujud hay.
November 12th, 2011 at 3:35 PM
dear sir i book a ptcl number with cnic no 31101-4332741-1 bt thre was no action take by you whiteen 5 months pleas check it
November 19th, 2011 at 2:10 PM
To,
The Director / Complain Officer
Pakistan Telephone Communication
Limited.
Subject: Complain against your employ ”
Respected Sir,
My name is Abdul Basit and my PTCL no is 35040515 actually matter is that I am one of your PTCL user and my PTCL is not working at least last twenty five days and I could not use internet. I have complained already. But your complain officer give me complain no is 51 and your exchange give me 17 no. I call daily your DSL officer he picks up my call then he doesn’t talk to me. Your DSL officer name is Faizan and Zeshan both DSL officer is not cooperate with your customer.
One thing more in our area your two line man is working one is Azam and second one is Gous both are take bribe maximum 2000 Rupees of one new connection. Still you will not give money you can not take connection as soon as we give money our connection connects in two days. Your any department does not take any action.
Sir just I want to confirm your side you are show in the electronic media, News paper now our PTCL is working very well. When your employ is not working well and cooperate your customer so than tell me how can take People interested in your PTCL.
I hope you will consider my application and solve all problems very soon.
Thanking you,
your trusty user
Abdul Basit
November 19th, 2011 at 2:12 PM
To,
The Director / Complain Officer
Pakistan Telephone Communication
Limited.
Subject: Complain against your employ ”
Respected Sir,
My name is Abdul Basit and my PTCL no is 35040515 actually matter is that I am one of your PTCL user and my PTCL is not working at least last twenty five days and I could not use internet. I have complained already. But your complain officer give me complain no is 51 and your exchange give me 17 no. I call daily your DSL officer he picks up my call then he doesn’t talk to me. Your DSL officer name is Faizan and Zeshan both DSL officer is not cooperate with your customer.
One thing more in our area your two line man is working one is Azam and second one is Gous both are take bribe maximum 2000 Rupees of one new connection. Still you will not give money you can not take connection as soon as we give money our connection connects in two days. Your any department does not take any action.
Sir just I want to confirm your side you are show in the electronic media, News paper now our PTCL is working very well. When your employ is not working well and cooperate your customer so than tell me how can take People interested in your PTCL.
I hope you will consider my application and solve all problems very soon.
Thanking you,
youe trusty User
Abdul Basit
December 12th, 2011 at 10:12 AM
Subject: Unresolved Telephone 052-3554495 Complaint
Dear Sir,
I am your customer from 15 years. I like PTCL landline service. My telephone incoming bell is not working properly and telephone has proper dial tone. I have done complaint before 15 days before the matter is still pending.
Secondly, I have done complaint again on 09-12-2011 at 08:51 am through your online service and complaint no was 03. You can check this data from your department. Your customer service representative promised me through telephone no. 042-36187769. Further I went to your telephone exchange small Industries Estate, Sialkot on December 09, 2011 to your complaint room with telephone set who I am using this line concern person. Your computer operate person note this complaint to concern lineman Mr. Aamir and gave me lineman mobile no and promise me that your telephone will be resolve today. I request to lineman Mr. Aamir and tell the problem. I again contacted to Mr. Aamir lineman at 04:30 pm about the telephone complaint and he told me that it is a exchange fault, I can nothing. Other hand, I received the message that your complaint has resolved on 10 December 2011 at 04: 20 pm from your online customer service center Lahore. According to your record the complaint has resolved. All above mention story is only for your information.
Sir, I request you that if your department can not give services to customers on time, I allow that my connection should be removed from my home. Government can not finish the corruption from lower level, my above mention matter as an example.
Thanks a lot,
Zaqi Ullah S/O Taqi Ullah
Village Saleem pur, Post Office Gohad pur,
Tehsil / District, Sialkot.
Phone: 052-3554495
Mobile: 0333-8604212
Email: zaki_talha@yahoo.com
December 18th, 2011 at 9:27 PM
my ptcl no is 0223863338 i am facing old ptcl system since long time and i am facing so many line problem every month.
so plz convert my ptcl no in FIBRE OPTICAL FACILITY
December 19th, 2011 at 9:28 PM
sir
hum ney new counaction lagwa ya ha ptcl ka aur sath mein ptcl borad band net ki requast bhi ki thi jis ka fome bhi fil kar diya tha
line man ko wirless DSL ka kaha tha 13 dec line on hoge thi par ab tak net on nahi ho
place net key lia kuch karein
your coustomar
December 26th, 2011 at 9:47 AM
Dear respective authorituies of Pakistan Telecom Assalam-oaalikum….
I belong to Abbottabad and currently i m serving abroad and i m using communication on internet via skype and since last 6 days my home telephone is out of service and i m making complaint day to day but the area lineman Mr Qurban is not responcing on my voice……..My home telephone number is 0092-391030……sir…. how many days i have to wait for …..please give me reply on my net e-mail address which is mentioned above…….thanks…………..
December 28th, 2011 at 10:02 PM
Sir,
my brother ptcl number is 021-36802842. I had been complained on dated
24-12-11 and complaint number was 17. I call so many time ptcl# 1218 every time gave answer your phone will be o.k with in 24 hours, and now they answered technical fault. If ptcl does not remove fault any number within 24 hours then ptcl call to customer and tall about problem and give suitable remedy time. ptcl this is not responsible attitude.
kindly checked my brother’S phone history. it o.k only one or two month and than go to out of order.
Kindly give permanent solution of my brother’s phone and removed fault on warfoot basis.
Regards,
Muhammad Mazhar Khan
January 3rd, 2012 at 11:58 AM
my dsl not working sinc one week i visited azizabad exchage many times and complaint on 1218 15 times but no responce i had indigo device then i swichted to ptcl broad bend 021-36310098 no dsl and internet light on device so please help
me
thanks
noor alam
03-02-2012
January 12th, 2012 at 7:57 PM
my ptcl no is 0475311445 is one month off so we are complain inexchange properly so the any person is not talk us so pppppppppppllllllllzzzzzzzzzzz help us .
January 12th, 2012 at 8:01 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 0475311445 has been off. Thus facing lots of inconvenience. Has reported several times even at 1218 But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
February 2nd, 2012 at 5:58 PM
SIR Exchange Landhi 89 Karachi sir landhi no 2 area c/1 ma
fiber optics services not available in your area so pls chaik The
landhi Exchange my area C/1 landhi no 2 ma provides fiber optices
services in my area.
C/1 landhi no 2 karachi
February 6th, 2012 at 9:37 AM
sir
mara fone 2003 say masla kar rahaa hai or app
kay ptcl ka mohakma sab karapt line man ko passay datay thak gaya hoon under ground cable karab hain
February 11th, 2012 at 5:55 PM
dear sir:
my phone number is 068 5878992 . we can not pay our ptcl bill then ptcl co disconnect my phone. Now i payed the bill on 19.1.2012. we send application to ptcl office but no response any one . we go daily ptcl but still no response please restore my phone number and Dsl we thankful too you.
Arif mehmood
February 14th, 2012 at 7:03 PM
ptcl number is 02136313053
hmara ptcl, dsl and smart t.v koi last 1 month sy bot tang kr rahy hyn.
mushkilun sy kaheen ja k ptcl thq hua hy lykin dsl bot ruk ruk k chal ra hy internet.
baki smart t.v ka tou ehsan hota hai jis wo chal prhta hai.
isko plz jldi set kryn after ds month hm cnection he remove kra dyn gy wrna.
February 17th, 2012 at 11:30 AM
Sir,
My PTCL # is 021-36972998
Owner Name is Chanda Bano
Postal Address is Flat No. A-9 Sentral View Appartment Sector 15-A/1 North Karachi
I am not receiving my telephone bill for the last 6 months.
Sir I am busy with my job my duty time is 9am to 6pm that’s reason I cannot collect my duplicate telephone bill from your North Karachi customer service centre.
Sir this is not my fault but my telephone bill should be delivered at the postal address which is mentioned in your record & can be seen at the previous bills. I have complained many times at PTCL help lines. Every time they say please get this month bill from net & we will deliver next moth bill at your postal address but I have not received the bill every time. Please arrange to send bill on my address.
Please solve this matter on priority.
I shall be very thankful to you.
Muhammad Shahid Iqbal
February 17th, 2012 at 8:11 PM
mera naam waqas hy
may na ptcl dsl lagwa k bht bura kaam kia hy har waqt conection problem agar masla hal na huwa tooo main agay cmplaint karonga
ya phir main ptcl ko cut krwa donga…….or baghicha dheri mardan ka ptcl cable harb hi dsl me kam nye karta baghicha dheri mardan me 4 5 sal pehle 300 se zyda conection ab 2012 me total 50 b nahe hi cable ke wja se plz change kro cable andar ground mera ptcl number 0937580672 or phone no hi 03005418656
February 23rd, 2012 at 2:08 PM
MY PHONE NUMBER (0944)887053 IS NOT WORKING SINCE THREE MONTHS.SO PLEASE FIX MY PHONE I AM PAYING BILLS EVERY MONTH.IF THE PHONE NOT FIX IN TRREE DAYS THEN I WILL DISCONNECT MY PHONE.
THANK YOU
USMAN
DISTRICT DIR UPPER,
KHYBER PAKHTOONKHWA
PAKISTAN.
February 29th, 2012 at 9:00 AM
Dear Sir
salam
i have submitted my request for shifting of my PTCL connection to my new destination which is next to my previous destination. Now almost one and half week have passed and no action has yet been taken and when ever i contacted with PTCL officials of Latifabad Hyderabad they just reply that we have handed over the cable to line man and he will shift ur connection soon. In this regard i request the concerned authorities to please look in to matter.i will be highly thankful to u for this act of kindness
with regards
M. U Shirazi
Flat no 5, Sahara heights, Unit #9, Latifabad, Hyderabad
Phone No. 0223864293
Mobile No.03003035407
March 1st, 2012 at 9:06 AM
Dear sir/Maddam
i beg to say that i our ptcl land line number is 091-2324892 is death tone not have any tones for further i will complaint many time to our office in this number 091-2322000 but not correct plz guide to us if u cannot give me any support then i will be finish our land line number becuse that is in our office phone number its very bad for us.
i shall be very thanks for good positive think thanks
March 2nd, 2012 at 4:01 PM
Salam!I m Dr.Shams.My PTCL has been dead since 2 months.but i paid the bill kindly tell me y ur staff is not responding about this complaint no (051-5500317)Dhoke Ellahi Bux Omer Road.due to this issue my emergency calls r missing and its create problem for my job.Kindly do this otherwise i ll take action.
March 10th, 2012 at 5:36 PM
sir,
my ptcl no. is 071-5632916
i am not receiving my telephone bill of above mentioned no. from the last 3 months & DSL is not working properly. Yesterday i complain above mentioned problem at PTCL complain 1218, complain no. is 25, still we are waiting for fruitful action/ reply. Kindly instruct concerned Telephone Exchange & DSL Incharge to resolve our problem shortly.
Early action will be highly appreciated.
Thanking you
Saifullah Odho
Saif Internet Cafe, Military Road
Sukkur.
Cell: 0333-7103402
March 24th, 2012 at 2:20 PM
asalam-o-alikum dear ptcl members aap k members bhot nakamy r kamchor balky ptcl sara ka sara corrupt hay complain karny k bawajood b kae kae din tak phone dead para rehta hay aaj teesra din hay mera ptcl num dead para hua hay complain b kar chuka hoon complain number 46 hay lekin abi tak koi b nae aya esy theak karny main broadband b lagwaya hua hay please agar service theak deni hay to wel nd good nae to apny person kp bejen esy disconnect kar lay main sir internet ki waja sy connection lagwaya hua hay package ki fee ap ny 100 barha di hay per service bakwaas.
kindly resolve this problem \.
March 27th, 2012 at 11:52 AM
dear Sir, we have installed ur PTCL wireless and smart Tv package , and both are not working since last month , we did complained via telephone but no response. also want to ask that in PTCL bill we are still receving the hard ware charges which are too much. i think we have been told that after two years this equipment will be ours and then no charges will be charged.
thanks in advance for taking care of my complaint.
Zia Khan
Safari Villa I, park way Road,
Bahria town
0515706942
March 29th, 2012 at 3:17 PM
mera PTCL No.0923591555 5 maheeno se kharab para hai sms complaint be kia . ptcl exchange bi gia meger mera masala hal nahi howa hai.please mere number ke bare kuch kare. shuukria
sms complaint no.0003 dt:14/02/2012 time 04/25pm
Mobile No.03025775175
April 3rd, 2012 at 12:17 PM
sir app ko complian kar chuke hen ptcl 5 din sy band hy or internetd bhi bhai is kab thek karo gy apni ghatya service ko sahi karlo
April 9th, 2012 at 1:15 PM
my ptcl no. is 081-2854427
my teliphone is disconnected 1 moth back from that time till now i am trieng to make complail for reactivation but com reject & say this phone is not in use. it was working properly for several years
April 12th, 2012 at 2:06 AM
my internat speed very slow for so long!very slow browsing speed please solve my problem..Im sick OF PTCL. IM Going To change Ptcl dsl! Dialip speed was Better Then This Dsl speed ..I have complaint for so many times on 1218..I’m unable to use internet because of low speed. Through my 1 MB package,I’m unable to browse a single page…This Lineman is not helping us! what can we do? m too much disappointed with PTCL Broadband DSL service, PTCL Broadband service is so poor to provide the internet service to customers… shall go to link.dot…?
April 12th, 2012 at 2:13 AM
my internat speed very slow for so long!very slow browsing speed please solve my problem..Im sick OF PTCL. IM Going To change Ptcl dsl! Dialip speed was Better Then This Dsl speed ..I have complaint for so many times on 1218..I’m unable to use internet because of low speed. Through my 1 MB package,I’m unable to browse a single page…This Lineman is not helping us! what can we do? m too much disappointed with PTCL Broadband DSL service, PTCL Broadband service is so poor to provide the internet service to customers… shall go to link.dot…?4 GOD sake SOlve mY Prob I will ever Thank Ful 2 u!
April 14th, 2012 at 12:53 PM
ssalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 021 34326525 has been off since one month . Thus facing lots of inconvenience. Has reported several times even in Head Office of Karachi But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
April 16th, 2012 at 11:52 AM
AoA.
Dear Sir/Madam,
My PTCL # 34630984 is not working since Friday 13th April 2012. it has been giving problem since last one year. it goes ON & OFF after every two to three weeks, so please fix my phone.
Thank You.
April 18th, 2012 at 1:04 AM
i am facing great problem for using dsl at shikarpur sindh my DSL disconnected after every minutes i have complained so many times i.e shikarpur and islamabad with the concerned staff but no response received as yet i am facing this problem since last two months no any person have taking the responsibility for the same it is very shameful for PTCL administration.
April 21st, 2012 at 2:38 PM
salam, sir i m from bihaar colony lyari,here problem is long long time we people suffer b/c we cant recive bills so lot of peoples in my area disconect ptcl conections with lot of efforts my complain rech to mr bhutto i thought gm ptcl he is v good men he solve my problem on permanent basis about since one year i recive my phon bills at my residential address, but since one month my telephon line disconected on alternate day, i complain lot of times but only they solve my problem for one day and next day again telephon dead i ask u and ur staff one question WHAT IS THIS, u people only increases the tension in peoples that is the result that many many peoples cut thir phon conections, please kindly solve my problem on parmenent basis my ptcl number 021 32511096, thanks.
April 24th, 2012 at 10:09 AM
Dated: 22-04-2012
To,
The Regional Manager,
P.T.C.L,
Hyderabad.
Subject: Complaint regarding disorder of P.T.C.L Nos.
Dear Sir,
We intend to inform you that we have logged complaint regarding our PTCL Nos. dated 21-01-2012 & reminder dated14-03-2012 with Divisional Engineer PTCL, Mirpurkhas, vide the same we had informed that our telephone Nos. 0233-874982-, 874983 and 0233-873312 are out of order / not working properly, on the subject matter we had met with your Divisional Engineer PTCL, Mirpurkhas, & also several time approached to your technical staff, Mirpurkhas for remedy but even a period of six months has been passed only one phone is operative the same is also not working properly.
Your technical staff upon contacting, has intimated us that the problem is exists in the under ground lines of P.T.C.L.
As we are industrial concern and has status of Manufacturer and it is our need to contact with our highly valued client and they may contact us at any time without facing any disturbances in our land line numbers.
In such scenario we are facing huge business losses & as well as goodwill of our firm is on stake.
Therefore, we once again request your good self to please issue the orders to concern authorities for removing of faults in our telephone lines of above noted numbers.
Your co-operation & early action in this regard will be highly appreciated.
Thanking You,
For Majeed Pumps Company,
(Hafeez-ur-Rehman)
Factory Manager)
April 25th, 2012 at 3:50 PM
Sir,
i have many complains of following ptcl nos.
021-32587481
021-32587482
i received resolving message at my mobile but
phone are still dead.
plz koi hay so jo sun ly hamari.
April 28th, 2012 at 7:29 PM
Just imagin yaar 25 APril ko complaint register kerwaie aur aaaj 28 ko msg aya ka app key complaints theak hogye ha n in actual sub kuch wasay hey ha abi tak main suffer keraha hune 3 dafa 1218 per call key ha manay koi nahi sunta ..majboor hoker main
QUBEE use kernay laga hune ….PTCL ass wholes.
May 3rd, 2012 at 8:43 PM
My Ptcl Phone No. 8720829 is dead please check up the phone. nThanks
May 5th, 2012 at 5:00 PM
Sir my ptcl No.02134602312 is out of order since 25 April 2012 while my inter net is working correct request please necessary action and make my phone operational.
Thanks
your customer
Bashir Ahmed
Phone#02134602312
Mob# 03002806671
May 10th, 2012 at 3:18 PM
sir my name is imtaiz ali hashmani and yaha area k line mane roz tang ker raha hai her month aker persay mangta hai agher nah do tu line band ker daita hai phone mane DHA main jaker bhut shikyatein bhi ki per kio amanl nahi hua abhi b mera 3 ghantay se kam band hai main bill wagra pay kerta hn aor bhi thora bhut net ka kaam hota hai as main kia karo kindly ap muje batauo gai main as ka kia karoo 03333032231 phone number is 02135382254 yeh number band hai abhi tak main D saab ko b kitne baar samjha k aya hn k as line man ko change ker do yahan se yah pray muhlay se pesay lay raha hai mehrabani ker k agher insaaniyay hai thori tu kuch karein wera yah keh do yah pakistan hai yahan sub chalta hai ..
May 17th, 2012 at 3:41 PM
sir, our ptcl outgoing calls are not going from last 2 days our nos.is
021-35248640 , 021-35240849 , 021-35240848, sir i assure u will consider on my
complain as soon ..
Thanks
Ronnie..
May 18th, 2012 at 6:54 PM
assalm o alakum my internet is not working last two days and chang ptcl
cabal have four five place brock my no 0475312161
May 21st, 2012 at 5:00 AM
Woah this blog is magnificent i really like studying your articles. Keep up the great paintings! You know, many persons are hunting around for this info, you can help them greatly.
May 21st, 2012 at 10:04 AM
Sir, my land line number 34619070 has been dead since Ist week of May. I have reported and knocked at each door at exchange and on automated system. But in vain. Can anyone in this world of PTCL help me out?
May 25th, 2012 at 1:05 PM
My Ptcl number 021-34587432 is not work proper very noise in my line multiple join in my telephone line .DSL and iptv is not work.
Iam alternate compline 1218
complaint no 75 registered 21May 2012
complaint no 50 registered 20 May2012 At 1:32 pM (complaint is outomatic remove)
compliant no 73 registered on 19 May 2012 at 7:48
PTCL`s broadband service (iptv DSL) are unable to browse, surf, search, upload and download data.
Plz solve my problem
help me
Thank you
Omair Siddiqui
03323638535
May 26th, 2012 at 11:08 AM
salam sir im from new saeed ababd mu ptcl number is 02227767253
sir mera dsl 1mbps 22 days se bilkul slow chal raha he koi suniny wala nahi he
me complaint kar k thak gaya hoon plz mera masala hal kardo ya connection band karwane ka tareeka batado plzzzzzzzzzzzzzzzzzzz
my cell#03003214036
June 4th, 2012 at 5:52 PM
sir i a m complaining third time my ptcl 02134510086 which is dead for 17 days but nobody is coming to solve my problem ever day i receive a computerized call on my mobile and it is been asked that plz conform that ur problem is solved or not by typing 1 or 2 when i replay for not they don’t replay plz kindly solve my problem otherwise i Will personally contact to ptcl head office where i will about ur useless service sir plz consider i m ur valued customer i m using this number for 16 years i have never pay my bills late why u r providing me bad service plz make ur service good and kindly solve my problem as soon as possible
thaks & regards
June 12th, 2012 at 8:22 AM
mera ptcl bar bar desconnect ho jata he aghar mera ye problem hall na hoa tu apna modem waghra le je
June 16th, 2012 at 12:06 PM
My PTCL No. is 021-36955442, in North Karachi area is dead since last 4 days.
Please note my complain & solve this problem.
My mobile no. is 0333-3271808
June 17th, 2012 at 1:08 PM
Hi Sir
In Jacobabad City 0722 ptcl line man are very currpet they are not doing his duty . last week our num is dead no any line come to right it so plz line man are thief do some thing for them thanxxxxxxxxx
June 18th, 2012 at 8:44 AM
My Ptcl Number 35226076 is out of service since last week without any intimation from exchange.please restore my services & send the bill of current month at due time.
June 19th, 2012 at 3:21 PM
My land line #0722578330 is not working since few days many time i talk with supervisor and technican but still no body slove my problen
deedar ahmed
planning engr
saudia arab
June 20th, 2012 at 1:02 PM
my ptcl number is still dead last 10 days. please solved this problems. i am thankful to you
02134012748
03002539861
Masood Baig
June 24th, 2012 at 11:06 PM
sir i was applied to disconnect my ptcl connection in 21-09-2010 and i had noc
from sahiwal, i am from chichawatni and my connection was 0405481097,i requested
chicha watni ptcl offic sdo sb. and i had give him noc document. after next month
ptcl bill not stoped.i requested sdo sb and paid bill by his suggest. but bill not stoped and regularly fixed bill issued. iam not rsponsible that aftr bill
why i already applied to disconnection .in this time bill going to rs.2950
i already said iam not responsible by the mistak of chichawatni sdo. if you have proofe then prave a single call on term on this line. not issue me
warning letter . ihad a proofe on disnonnection from31-09-2010 . plz stop thease warnning letters thanks
June 27th, 2012 at 9:09 AM
my vptcl not respond plz solve this problem
June 27th, 2012 at 8:05 PM
my ptcl phone and broad band is not working since one month.many time comlained but no one came. pls solve this problem thx.
June 30th, 2012 at 2:59 PM
Dear Concern,
AoA,My ptcl no 0923613892 is dead since last 4 days,due to this
failure DSL is also blocked,so kindly do the needful.
I Will be obliged.
July 1st, 2012 at 12:29 PM
ASALAMUALLIKUM;
My telephone is died last one days plz check my phone as soon as possible contact no 03002253279
July 1st, 2012 at 12:34 PM
My telephone is died last one day so plz solve this problem as soon as possible
for ptcl phone no 02136900613.
My contact no 03002253279
July 5th, 2012 at 4:03 PM
Stop posting your numbers on here thinking that PTCL is going to actually come visit this page and fix your problems. Stop being lazy and actually call their support offices or send them an email. Listen to yourselves. Itna faltoo time nahin hai PTCL jaisee company ke pass ke tumharay numbers theek karnay kay leeay is page per aa kay tum nawab sahabon ke numbers lein. Get off your butts and do something productive.
July 7th, 2012 at 1:01 AM
Sir I have 1 MB coneection in Rawalpindi but I received 0.19 MB speed. What a great internet service in pakistan.
July 7th, 2012 at 2:59 AM
3 week sy line dead hai daily 1218 pr complain krta ho har dafa ye kahty hai k 24 h me theak ho jye ga magr abi tk koi response ni so plz meri ptcl phone line theak kr dy ta k me net use kr sako net ki waja sy mujy boht zayada tangi ho rahi hai no ye hai 0423-6263382
July 7th, 2012 at 11:54 AM
Our company Business & Engineering Trends PTCL line create problem & not working and it has dad please take necessary action and solved this problem immediately.
Adress of company Plot No C-39,40 Chashma Goth Korangi Fish Harbour Authority Bin Qasim Korangi Karachi.
Phone Numbers 021-35010421-22-23-24.
July 9th, 2012 at 10:07 AM
nazim uddin
03213895369 complain to ptcl on 32220268
July 9th, 2012 at 10:18 AM
Dear Sir,
i would like to inform you that last 4 days 2012, i am complaing no 74 for my phon no 32220268 Dr. Anjum Naheed adress D-54 , Pakistan Quatars nishter road garden west karachi no one there to reslove my problem i m unable to understand where is the problm whic is cann’t be solve please please open my no or disconnect we have tired to complain.
you are only way to currect.
Nazim
03213895369
July 12th, 2012 at 3:21 PM
Bill
Dear sir,
my evo MDN # 0533143380 and ESN# 099DCBC4 main evo wireless use krta hun. main ne phle bb complain ki ti magr us koi response nhi aaya merw masla ya hai k main pichle month ap evo ka bill pay krne gya wwahja py electronic machine ti us main pay kr rha ta k light off ho gai tu abi 1100 Rs pay hoe tey k us ki rec pet # 25714 aur reference # 287292 hai meri tarf due amount 200Rs te k main ny ny socha k next month pay kr dun ga lekan after due date mera evo net contion baand ho gya main office call ki tu waha se information mili k ap ko due amount b pay krni ho gai tu wo b main pay krdi with extra fee k sat 270Rs respet # 27500.ye sab pay krne k wabajud muje si month 1095 extra amount bill main ho aaye hai.plz check this bill and send me responc this numbers Plz 03428157384 ..03447833472 THanx xfor dear sir plz correction this bill Plz last date 20 hai us phle phle
July 13th, 2012 at 2:30 PM
my ptcl is deaad from 2 day plz set my phone
July 13th, 2012 at 2:31 PM
0932441407 is dead plz help and set my telephone
July 13th, 2012 at 3:45 PM
Dear Sir,
My telephone # 32251385 is not working since last three weeks, I complained several time but regraded to say that no action has been taken on my complaint.
I once again requested for same.
Altaf Hussain Khuwaja.
C-8, Al-Jalal Housing Society, Plot # 195/2-B, Off. Britto Road,
Garden East Karachi.
July 14th, 2012 at 12:00 PM
July 12, 2012
Customer Service Officer,
PTCL Saddar Branch.
Karachi.
Complaint for Dead Telephone Line “PTCL No: 0213-32710463, Aqeel Logistic, 1st Floor Office No.111 Ghazani Shopping Mall Behind Gul Plaza”
Dear Sir / Madam,
I would like to inform you that our telephone lines has been dead for last 5 days and we are facing very serious problem of communication gapping from our local & international valuable customers.
We have already complained most of time to you and get Complaint No. 90 & then 01 but still no body come for resolve this problem. I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Rgds,
Amber
AQEEL LOGISTIC
1st Floor Office No: 111
Ghaziani Shopping Mall Behind Gul
Plaza M.A Jinnah Road
Karachi – Pakistan.
Dir :… 32710463 / 32710464
Cell:… 0321 388 37 29
Cell:… 0312-203 91 02
Email: exp@aqeellogistic.com
aqeel.ahmed@aqeellogistic.com
Member Of : KCCI (Karachi Chamber of Commerce & Industry)
: PIFFA (Pakistan International Freight Forwarder Association)
July 16th, 2012 at 10:02 AM
Dear Sir
My ptcl number is dead since installation and Dsl is also not working.
I have registered complaints no.19,54,73or74 on call 1218.
Please solve this problem
Regards
Fazli Mabood
0345-9168533
051-2229683
H#41, St#32, D17/2, Islamabad
July 17th, 2012 at 11:56 AM
MY PTCL CONNECTION IS 866161 FAULTY …….SINCE LAST 7 DAYS PLEASE ……DO SOME THINGS….. FAIZA
July 17th, 2012 at 1:00 PM
my landline phone line wire break from last week…
i want to repair it as soon as possible…
ptcl no..02136340423
h no.DT-79 block 18 f.b area karachi.
July 23rd, 2012 at 9:13 PM
dear sir
my ptcl number is still dead last 5 days. please solved this problems. i am thankful to you
02134923001
July 23rd, 2012 at 9:17 PM
The applicant is consumer of PTCL phone number 0476211333 which usually remaine disconnected. I filed several written complaints and contacted too many time the office of the DE at Chiniot but no heed was paid to redress my grievances. I requested that till restoration of the proper service line rents charged is unjustified, phone may temporarily be disconnected till the line fault is not removed but on the contrary my connection was transferred to someone else without intimation and now the line is restored, bill is being demanded from me for the services not provided to me. Line is disconnected again and again. Majority of the PTCL connections have been closed or shifted due to non cooperative behavior of the field staff / lineman. In my written complaint on 05/06/2012 I informed the concerned DE PTCL Chiniot that my connection has been illegally shifted to someone for which I shall not be responsible to pay. The DE Chiniot confirmed the shifting and promised to hold inquiry but still to date no action has been taken. Please hold inquiry to look into the matter. Thanks
July 31st, 2012 at 5:07 AM
Dear Sir / Madam,
I would like to inform you that our telephone lines has been dead for last 28 days and we are facing very serious problem of communication gapping from our local & international valuable customers.
We have already complained most of time to you but still no body come for resolve this problem. I extremely request to you please resolve the problem ASAP.
PTCL`s broadband service (DSL) are unable to browse, surf, search, upload and download data.
Your earliest action will be highly appreciated.
Telephone Number: 021-36985506
Cell Phone Number: 03322615285 (Syed Wajid Ali)
July 31st, 2012 at 10:20 AM
Dear Sir,
Is there any body to resolve my problem. My PTCL line # 061-4514489 and DSL from Multan is dead from the last many days. I complaint 1218 several time, they complete formality to issue me complain number but unable to resolve problem at all. I sent mail to PTCL dated 21.07.12 but still no response. Please help me if u can. My Cell No. 0302-8634604
Thanks,
Muhammad Waseem Yaseen
July 31st, 2012 at 9:30 PM
DEAR SIR
MY PTCL HAVE BEEN DEAD FOR A WEEK AND WE HAVE COMPLAINT ,BUT THERE IS NO RESPONCE ,I REQUEST YOU TO PLS RESOLVE IT AS SOON AS POSSIBLE.I WILL WAIT FOR YOUR CURRENTLY RESPONCE.
THANKS
July 31st, 2012 at 9:44 PM
DEAR SIR
MY PTCL HAVE BEEN DEAD FOR A WEEK AND I HAVE MADE A COMPLAIN,BUT HAVE NO RESPONCE FROM YOUR SIDE,AND STILL BEARING SERIOUS PROBLEM,PTCL NO:0213-4925532,ADDRESS:29/1,A AREA SINDHI HOTAL LIAQUATABAD,KARACHI,I WILL WAIT FOR YOUR RESPONCE,PLS RESOLVE MY PROBLEM AS SOON AS POSSIBLE.
THANKS
August 1st, 2012 at 12:45 PM
Reference my previous mail dt:31.07.12, A phone call received from 0423-5710120 of Faraz sb. from technical department, but matter not yet resolved.
After 4 time complain on 1218, 1 time complaint through mail from PTCL official web site. No one agree to take this responsibility.
IS THERE ANYBODY TO HELP ME, PLEASE CONTACT 0302-8634604
Please resolve, my PTCL no. 061-4514489 and DSL is dead from many days.
Thanks
August 3rd, 2012 at 11:36 AM
PTCL DHA Exchange.
Karachi.
Dear Sir / Madam,
I would like to inform you that my telephone number 35899209 lines has been dead for last 7 days and we complaint so many times but response, we are facing very serious problem of communication/ Internet local & international call .
We have already complained most of time to you and get Complaint No. 90 & also complaint in the exchange personally but still no body come for resolve this problem and no action taken. I extremely request to you please resolve the problem.
Your earliest action will be highly appreciated.
August 8th, 2012 at 8:33 AM
Customer Service Officer,
PTCL Gahzi Road Exchange.
Lahore.
Complaint for Dead Telephone Line “PTCL No: 021-35811341, H#6,St#3,Umer Farooq Road Itthad Park Bank stop Froze pure road lahore.
Dear Sir / Madam,
I would like to inform you that our telephone lines has been dead since 2 months and we are facing very serious problem of communication gapping from our local & international relatives.
We have already complained most of time to you and get so many Complaint Nos. but still no body come for resolve this problem. I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Rgds,
Engr.Rubeel Afzal
Alpine Industrialcon (PVT) Ltd.
Lahore
August 8th, 2012 at 8:45 AM
Subject: Complaint for Dead Telephone Line “PTCL No: 042-35811341,
Address: H#6,St#3,Umer Farooq Road Itthad Park Bank stop Froze pure road lahore.
Dear Sir / Madam,
I would like to inform you that our telephone lines has been dead since 2 months and we are facing very serious problem of communication gapping from our local & international relatives.
We have already complained most of time to you and get so many Complaint Nos. but still no body come for resolve this problem. I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Rgds,
Engr.Rubeel Afzal
Alpine Industrialcon (PVT) Ltd.
Lahore
August 14th, 2012 at 7:25 PM
i am consumer of ptcl having number 0722-570007 and also have broadband facility. my above said number is dead since last 3 months.
many times i have made complaint on 1218 and also to SDO ptcl kandhkot.
but yet my problem is not solved.
even my number is dead but still i have paid my bill.
kindly solve my problem . i am too tired to make complaint.
August 18th, 2012 at 3:14 PM
Customer Service Officer,
PTCL pakistan.
Complaint for internet broadband “PTCL No: 0243-715077.Sayed Zaffar Ali Shah
address:mohalla mir Ali bazar , District:khairpur mirs (sindh)
Dear Sir / Madam,
I would like to inform you that our internet broadband has been goig bad from last 7 days and we are facing very serious problem, and here our local telephone exchange staff given me not any response about my internet , and smart tv problem , so kindly help us .
We have already complained most of time to you and get Complaint no .84, but still no body come for resolve this problem. I extremely request to you please resolve the problem.
Your earliest action will be highly appreciated.
Best Rgds,
sayed zaffar ali shah
district khairpur mirs sindh
Email :sayed.zaffar@yahoo.com
cell: 03003133304
August 23rd, 2012 at 1:21 PM
aslam o alikum
dear sir,
my ptcl phone line no 0423 5700580 in lahore are disconnected but my dsl connection is properly working since 19 aug and i have register the complain in exchange plese solve my problem i,m very thankful to you
August 28th, 2012 at 11:27 PM
I am resident of garden east, karachi. my telephone no. 32223268 has no dial tone since last two days so many times complains i had made with ptcl which complain no. is 60 but there is no response from ptcl. kindly do the needful and resolve my problem. thanks
August 31st, 2012 at 10:41 AM
MY LANMD LINE IS BLOCK… SINCE ONE MONTH …. I REALLY REQUESTED 2 U ./. PLZZZZ REPAIR OUR PTCL LINE… 02135394844
September 2nd, 2012 at 11:19 AM
I have broadband DSL connection with PTCL# 0715690697. My internet is not working properly for last one weak. please do the needful action and reconnect /repair internet services. I am very thankful to you of this kindness
Regards
Rasheed Ahmed 0715690697
September 7th, 2012 at 7:05 PM
Customer Service Officer,
PTCL Saddar Branch.
Karachi.
Complaint for Dead Telephone Line “PTCL No: 0492711107, Sana Ullah. From Kasur.
Dear Sir / Madam,
I would like to inform you that My telephone lines has been dead for last 15 days and we are facing very serious problem of communication. Please resolve my problem as soon as possible.
Your earliest action will be highly appreciated.
Best Rgds,
Sana Ullah.
Village Bahmani wala
Kasur – Punjab – Pakistan.
Cell:… 0333-4844107
Email: Sanaullahg786@gmail.com
September 13th, 2012 at 1:24 PM
My ptcl number is still dead 10 days.please solved this problem.I am thankful to you.
number : 021-34916749
Liaquatabad karachi
September 13th, 2012 at 2:43 PM
to
Ptcl complaint officer,,
Sir with in one month my phon number 0513411381,isdead.i have many complaints your line man mr shaheen but no responed,sir plz say any one and clear my number.
Waseem ahmed sangjani loudge kashmir point murree near ztbl.
September 16th, 2012 at 8:37 PM
sir , mera naam ali akber hai ,sir aap see request hai ke mere ptcl dsl no hai
0744020422 ,mera 1mb package hai aur -speed hai download 0.25 upload 0.08 chal
raha hai ,sir pahly mera dsl 2mb tha .
sir jan 2012 se aguast 2012 tak mane ne 18,000 total mera payment hoa hai. aur
faida kuch nahi .
sir, mera complaint ka faida nahi horha hai , sir please aap koi teem bhejein hamare citi aur halat dekhen , 03366333777
September 17th, 2012 at 11:55 PM
salam sir sir mera ptcl 15 din se deat hai mene complaint karwa choka ho par koi rispond nahe mila
salman 0214112815
September 18th, 2012 at 8:43 PM
My landline # has no dial tone.PTCL ke chootyun kahan mar gaye ho?agar mera phone theek nahi kiya to Quaid E Tehreek janab Altaf bhai London waly ko bata dunga.Phir wo bhatta khor bhej kar Exchange ki maan chod dengy.Ok
September 18th, 2012 at 11:18 PM
in sohdra dsl service very bad dsl working very slow we r so worry
September 18th, 2012 at 11:27 PM
my ptcl no 0556693130 my dsl connection r working very slow since 2 months no body resolve this problem i think i cut the dsl.03466197946
September 19th, 2012 at 8:32 PM
slam .and i want to tell u .my landline number is deed till 5 days so plz solve my problem nobody is here to help our my number is 04237538898
September 20th, 2012 at 6:30 PM
Inki maaa ki kuss me lun do randi ke bcaho 1 week se website me images show nhi horhe ….
PTCL walo ki behan ki kusss me lun do sb 111
Mera lun bill detha he inko
September 28th, 2012 at 12:16 PM
our ptcl line is totally death please repair our ptcl line (021-34591550 )my line death about 30 day no one repair my line i complain many times at 1218 but still same issue no one resolve my problem and no one is ready to listen me… what i do now.. please you take action and solve this problem
Regards
Syed Sajjad Hussain Shah
0333-3715227
September 30th, 2012 at 1:44 PM
my land line phone dead since 3 weeks my land line phone number is 04237583217 and my ptcl net speed is very slow please help me as soon as…..thank you
October 3rd, 2012 at 9:51 AM
WE ARE user of PTCL TEL NOS 0243720490-0243-720491-0243-720492-0243-720493-0243-640025-0243-840400
IT IS VERY UNFORTUNATE FROM THE LAST 3 YEARS THESE NUMBERS ARE NON OPERATIVE 4 DAYS TO A MONTH, MANY COMPLAINTS ARE LODGED TO OUR EXCHANGE GAMBAT DISST KHAIRPUR MIRS SINDH BUT ALL MY EFFORTS ARE IN VAIN THESE 2 NUMBERS ARE ON DSL 0243640025 AND 0243-640025 TOTALLY NOT WORKING FROM THE LAST 2 MONTHS SEVERAL COMPLAINTS ARE LODGED TO 1218 BUT NO LINE MAN TURNS UP,BUT I RECEIVE RECORDED MESSAGE OF MY COMPLAINT BEING RESOLVED. THIS IS VERY OBVIOUS OUR BILLS ARE PAID REGULARLY FOR NO SERVICE PROVIDED BY PTCL.
October 3rd, 2012 at 5:42 PM
my landline phone connection no:021-36346634 is disconnected last 16 days and i have several times complin in ptcl karachi head office but all my efforts are uneffected.kindly u pay attention serious action on my request.thank u
October 6th, 2012 at 8:24 AM
HI
MY PHONE IS OFF SINCE 20 DAYS, I HAVE LOUNCHED MANY COMPLAINS BUT NO RESPONCE. I WENT TO TELEPHONE EXCHANGE MANY TIME BUT USE LESS. SOME BUDDY TOLD ME IN THE EXCHANGE THAT OLD GUY WHO WAS ATTENDING MY AREA HAS GONE AND NEW OPPINTMENT IS STILL UNABLE TO RESOLVE LINE PROBLEM.
PAKISTAN KI TARHA IS KAY IDAROON KA BHEE HAAL BOHAT BURA HAY.
October 13th, 2012 at 12:54 AM
i have made complain more then 5 times and also visit at PTCL exchange center more then 7 times. all PTCL’s member are saying that you complain will be solved with in 24 hours but i am facing the bad attitude up to 26-sep-2012 to 12-oct-2012. No one has refine my complain or solved it. What is your service…..Have any one can get the answer to PTCL Department.My number is 061-4584636
October 13th, 2012 at 7:14 PM
ptcl no 0722-654427
with all due respect i beg to lay dawn the following few for your kind sympathetic consideration and kindly solve my problem on top priority basis
That my telephone number 0722-654427 defective after 3 month several complaint made to the authority but no response from any corner and iam good pay master and all dues have been paid timely
it is there fore requested that my problem may very kindly be solved as early to avoid had ship and complaint to high level and oblige
Thanking you sir
October 14th, 2012 at 4:37 PM
dear sir meray ptcl k bill pe mera home adress galat likha jata hai kafi bar complain bhi ki hai lekin kuch nai hua mera asal adress hai
mohalla noonan wala mitha tiwana district khushab
plz ap ye darustage kara den shukriya
hafiz gul muhammad
phn no
0454730267
October 17th, 2012 at 12:57 AM
July 16 2012 at 07.00PM
My Ptcl number is not work proper very noise in my line multiple join in my telephone line is not work.WITH 2YERS I DOT HAF LAST COMPLINE NO.SO PLECE…..
Iam alternate compline 1218
complaint no 41/35/97/68 regisTERED 16 OCT 7;00PM
complaint registerER(Iam not press 1 but complaint is outomatic remove )
compliant no
PTCL`
Plz solve my problem
help me
Thank you
ABDUL QADIR
03002135189
October 20th, 2012 at 2:25 PM
A O A
Dear sir,
I am too much upset about PTCL because my PTCL No 04237484455 and I have DSL connectionDisconnected
And some numbers also disconnected in my neighbors 04237484646, 37484558, 37484554,37484431 ,37410410 , 37484631 , 37484556
Its has been disconnected before 15 days.
I have a lot of complain on 1218 and PTCL Exchange but there from no response .
Please I request u that please solve my problem
Reply with best expatiations
Regard
Ahmed Zubair
0322-4622725
October 25th, 2012 at 1:43 PM
Sir , I have ragisterd complain deted 18 9 2012 to complaint 1218 at about 50, fifty time but result 0 no respons from any afficals of ptcl my ptcl number and D S L stil stop. I reqvest to you ples open my number soon.
October 25th, 2012 at 1:51 PM
Sir, I have ragisterd complaint to 1212 at deted 18-9-2012 at about 50 time but result is 0 no respons from any afficals of p t c l after 37 days my ptcl and DSL Stil stoped. I REQVEST to ptcl Authorty to solve my problum soon
October 25th, 2012 at 2:11 PM
Sir, I have ragisterd complaint to 1212 at deted 18-9-2012 at about 50 time but result is 0 no respons from any afficals of p t c l after 37 days my ptcl and DSL Stil stoped. I REQVEST to ptcl Authorty to solve my problum soon my ptcl number is 34576458 add= shah faisal colony karachi air por telephone exchange.
October 30th, 2012 at 6:43 PM
I have new installed broadband DSL connection. The Land Line as well as my internet is not working proporly for last one weak. i complain many time please do the needful and reconnect /repair land line as well internet services. please help inthis regards
My no 042 37603983
November 3rd, 2012 at 4:01 PM
my telephone #0812440120 dsl does not work last 3 days i have many time complaint about it but did not do so
November 3rd, 2012 at 4:07 PM
PTCL #0812440120,I have broadband DSL connection. My internet is not working proporly for last one weak. I complained several time but regraded to say that still it is the same. please do the needful and reconnect /repair internet services.
Abdul Hameed Qalandrani
Mob # 03013799850
Email# hameedqalandrani@yahoo.com
November 3rd, 2012 at 5:06 PM
Dear Sir / Madam,
I would like to inform you that our DSL has been dead for last 6 days and we are facing very serious problem of communication gapping from our local & international.
We have already complained most of time to your local office(K.E.P.Z) and get but still no body come for resolve this problem. I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Rgds,
Amber
M.Waleed
Flate No: 325
Block:M
line no: 35130488
November 5th, 2012 at 11:04 AM
I have been complaing since 15/10/2012 of this number of 0556280074. I have paid the bill but there is not any kind of Response on my application. i ask a lot of times to my neighber Exchange about my Application. But they do not pay attention on my Complaint. Plz I request you sir plz pay Attention on my Application. I will be thankful to u.
November 11th, 2012 at 6:33 PM
hum mara phone kam ni kar raha hai is ko tek kar do plz.2210460
November 16th, 2012 at 4:42 PM
November 15th, 2012.
The Divisional Engineer (Phones)
Pakistan Telecommunication Co. Limited
Exchange Code 013, DHA Phase VI
Karachi.
Sub:- PERMANENTLY REPAIRING OF TELEPHONE # 35350635 & 35350497.
Dear Sir,
With reference to our telephone # mentioned above are out of order since last 2 years and every 5 to 6 months we face the same situation.
On our complain to the exchange no one take action on our complain if some one come from your department they usually tell us that your wire is theft by some one and we have no wire in our store. He always demand for money to buy new wire.
If we refuse to pay him they would not take any action on it and if we pay his required money they put them in order in few hours but after few weeks they do the same with us.
You are kindly requested to look in to it and pass on the instructions to concerned staff for its repairing permanently.
Thanking you,
Truly
November 17th, 2012 at 4:34 PM
Hamara Ptcl Landlines 2 Months Se Dead Hai Plz Repair This Ptcl No 02134596275 From Karachi
November 19th, 2012 at 7:08 PM
my phone is dead for 2 week please solve my problam.091-2210460 .ptcl servis very slow
November 20th, 2012 at 2:07 PM
dear sir
telephone num 02134981200 this telephone is remaining out of order since more than three months.on several complaints its work only for couples of days after restoration.and become dead again.then again serval complaints are made then its work again but for very shot time.whenever speaks to your staff they just promise to resolve the complaint.but the resolution not finish before ten days.this state of affairs are not understandable,that why the telephone frequently remains out of orders.mostly it is being told that lineman is not available.Kindly look into the matter and resolve my complaint on top priorty basis.asurring that after restoration of my telephone 02134981200 is remain in order.Thanking you.samana zaidi
November 22nd, 2012 at 10:06 AM
I M USER OF INTERNET THROUGH PTCL.
I M FACING PROBLEM THAT WHEN VOICE CALL COMES THE SPEED OF NET REUCES & SOME TIME IT STOP WORKING
U R REQUESTED 2 SEE THE MATTER 4 THE BETTER SOLUTION
WAITING 4 THE REPLY PL
0515513794
November 22nd, 2012 at 12:20 PM
agr net pe koi movie dekhne ho to kia kia jae
November 22nd, 2012 at 11:55 PM
With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 021 34110138 has been off since 15 days. Thus facing lots of inconvenience. Has reported several times even in Head Office of Karachi But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
November 23rd, 2012 at 2:28 PM
JENAB E MUHTARAM MERA PTCL NO. 34576458 DATED 17-11-2012 SE BAND HY JIS KI COMPLAIN ME NE 1218 PER KI JISKI COMPLAI NO 42 AUR 79 IS KE ALAWA PTCL COMPLAIN ISLAMABAD BY E. MAIL KI HY WAHAN SE DATED 22-11-2012 KO CALL AYI THI KE APKA PTCL NAMBER KHULA YA NAHI .HAMRA FON KHULA HI NAHI AP TAK AP SE MODABANA GUZARISH YE HY KE HAMARA FON JALD AS JALD OPEN KIYA JAI AUR HAR DAFA KUCH DIN BAD YE BAND HO JATA HY IS PER NAZRE KARAM KARTE HOWE IS FALT KO MUKAMAL KHATAM KARWA KAR MAMNON FARMAEN SUKRIYA .
November 24th, 2012 at 10:50 AM
Dear Sir,
I’m using ptcl broadband 1MB
November 24th, 2012 at 10:55 AM
Dear Sir,
I’m using ptcl broadband 1mb student package service for lat 4 days I was having problem of broadband speed is very low.
Kindly resolve my problem immediately on this number 0685671490.
Regard:
Muhammad Aamir Iqbal from Arshad Abad near by Eid Gah road Tranda Muhammad Panah district Rahim Yar Khan.
November 26th, 2012 at 12:23 PM
DEAR SIR, JINAB -E- MOHTARAM MEN NE 17-11-2012 KO APNE PTCL BAND HONE KI COMPLAIN BAZARIYA TELEPHON NO 1218 PER KI THI JISKA COMPLAIN NO 42 AUR 79 HE IS KE ALAWA MEN MUSALSAL ON LINE COMPLAIN KRWA RAHA HON LEKI AAJ TAK YANI 26-11-2012 TAK MERA TELEPHONE SAHI NAHI HOWA HY. SAHIBE AKHTIYAR BATANA PASAND KARENGE KE AIK SARIF KI COMPLAIN KITNE DINO MEN SAHI HOTI HE IS SE PEHLE JAB MERA TELEPHONE KHARAB HOWA THA TO AIK MAH BAD SAHI HOWA THA KIYA AB BHI AIK MAH LAG GAEGA? AAP SE GUZARIS HY MERA PTCL NO JALD IS JALD SAHI KRWAYA JAE AIN NAWAZISH HO GI. THANKS???????????????????????????????????????????????????????????????
November 27th, 2012 at 1:57 AM
Telephone No.021-34502213 on the name of my father Hameed Akhter (Late) I am Son “Khurram Hameed” my complain is DSL connection is very slow speed please check
Thank You
KHURRAM HAMEED
KARACHI, PAKISTAN
Alternate Number of my Cell is 0342-2769349
November 28th, 2012 at 10:34 PM
I request the few days ago but not any reply.
My internet no access please check my internet option and please repair the my internet option.
i complaint the ptcl number 1236 but no any response This is my number (0301-6039317)My net no working to 14/11/12.
Please sir i am waiting for your side
Thank,s
ALLAH HAFIZ
November 29th, 2012 at 10:22 PM
PTCL#0542413245 NAROWAL ZAFAR WAL ROAD NEAR MASJAD FAZANA MADEENA we have not found our PTCL bill month of (SEPT)(OCT) SO MEANY TIME WE COMPLETENESS BUT DONT TAKE ACTION SIR IT IS RESPONSIBILITY OF PTCL DEPARTMENT PLS ISSUE OUR BIL AND WE PAY THANKS
December 1st, 2012 at 12:49 PM
i phone 021-34623383 is out of order from 28 of november2012 still my problem is not resolve my complaint nbr is 12 as yoou people claim that any ptcl phone complaint will resolve within 24 hrs. butg you bill not fulfill ur complaint/claim
khan
December 5th, 2012 at 10:16 PM
Dear/Sir
My name is ali ahmed buledi and my ptcl number is 4620699 and sir i have broadband ptcl connection dear sir i got the problem my line is automatic restart or dead for 5 mint and after 1 hour will come start i dnt know whats happeing with my line please cheeck my mobile number is 03003248476
December 12th, 2012 at 10:10 PM
PTCL #071-5651681,mera broadband connection theek kaam nhi kr raha ,jab se meny new connection lya hy tab se he ye problem hy .complain krwany k baad sahi hojata hy par 2,3 din bad phir se wahi prob hy,power light on hoti hy,dsl light blink krti rehi hy ,local area to limited conectivity show krta hy,or internet ki light on nhi hoti,
Plz mera connection sahi kren ya phir mera coonection windup kren mje nhi nhi chaeye ghatya quality internet. 0321-3133618 Rohri/Sukkur
December 17th, 2012 at 7:08 PM
Dear Sir mara telephone num 0512616039 hai jo ky 1 weak sy kharab hai jis ki waja sy hamara dsl 2mbps net sahi nahi chal raha hai kahin bar complaint ki hai magar phone theak nai hoa plz mara phone theak karwa dain keu ky hamain dsl use karny main problem hoti hai motalka exchange tarlai islamabad hai thanks……………
December 17th, 2012 at 7:10 PM
Dear Sir mara telephone num 0512616039 hai jo ky 1 weak sy kharab hai jis ki waja sy hamara dsl 2mbps net sahi nahi chal raha hai kahin bar complaint ki hai magar phone theak nai hoa plz mara phone theak karwa dain keu ky hamain dsl use karny main problem hoti hai motalka exchange tarlai islamabad my conect num 03455504751 hai thanks……………
December 18th, 2012 at 5:03 PM
me ne apna telephone line 5862138 bund ker diya ta aur bakaya bill be jama kerwa dia ta, application bi lika ,lekin pir bi bill araha he
December 19th, 2012 at 8:55 PM
Dear sir
I have not get the ptcl broadband bill on due time
and also not working d bill system
phone no : 5836382
Hayat abad phase 1
peshawar
December 20th, 2012 at 3:40 PM
To
The Managin Director PTCL Head Office
Sir
The purpose of writing this letter is to bring your attention toward the negligence of your ptcl Department subordinates. Your level of management well plan and implement strategies for the success of organization and welfare of public. But, unfortunately, there is a complete lack of Control and Monitoring of its operations.
Coming to the main point,
the customers facing a lot of problems in the viewing of the online monthly bills. I acknowledge that your organisation is doing best to provide quality service to its customers. It is a very convenient way to check one’s online monthly bill and/or make a print of it for payment purposes. But the monthly bills are rarely updated and it is not available to view your bills on time. Please it is asked to forward this request to the IT department to fix the problem on line system, I hope you will never miss your absence in time of trouble. Thank you so much.
From:
Abdul Qayyum
Phone no: 5836382
Hayat Abad Peshawar
Pakistan
Mobile no: 0313-9132075
Note: please must reply to me by below email
Abdulqayyum_185@yahoo.com
December 26th, 2012 at 3:50 AM
sir. I have Landline & DSL problem since last two months i have been complaint so many times in 1218 but no any Response to me from your departmen. my ptcl number 021-34501964 my complaint number 92.
“Karachi”
December 28th, 2012 at 2:43 AM
Aslamoalikom, ptcl bohat he corrupt ha. in ki service bohat he bakwas ha. wateen , qubee etc sab is say achy han. or ptcl waloo ny numbers band kar k golden number 7500 main sale out karna shuru kar diye han. bohat he ghatia company ha
January 3rd, 2013 at 12:05 AM
AOA…Reapected sir/madam!
my name is ijaz ahmad and my ptcl # is ( 044-2641031 ). 3 months ago the ptcl cable (200 meters) of our village is stolen by thieves so thats why our whole village and 2 or 3 mills of our area are unable to use the services of ptcl..we visited so many times in the ptcl office of okara and alot of complaints entered through 1218 but there is no response from any side..now the thieves of cable are now captured and jailed but the we are still unable to use of ptcl services..please restore that cable so that we able to use ptcl services,please do a favorable jpb for us.,,,thanks alot…
Regards…Ijaz ahmed
January 4th, 2013 at 7:39 AM
i mr ain ullah khan , of hangu , my residence land line no 0925-621642 not working since one week, i already complainted in hangu ptcl exchange, but still didnt repaired , also dsl connection is not working , pls make arrangement for repairing . ain ullah khan / nasir rehman of hangu
January 8th, 2013 at 4:10 AM
Assalamualaikum
mein muhammad ubaid guzersta 5mah se ptcl ka customer=
hn meri sekayat ye hai october or november k mahine me kisi takniki kharab=
i ki waja me ptcl broadband ki saholat se mehrom raha halka mene 1218 par b=
hoot complain bhi ki magar do mahine tak koi respons nahi mila jo do mahene=
me ptcl ki saholat se mehrom raha uska bill bhi mene paid kia halnke 2mahi=
ne to mene dsl use hi nahi kia to lihaza jo do mahine ka bill mene paid kia=
hai ouko mere ane wale bill me adjust kia jae apke tawaon ka muntazir muha=
mmad ubaid mera ptcl number ye hai 02132242844
January 9th, 2013 at 5:00 PM
Hi
Maj Babar here i am posted to south waziristan agency and dont have any cell service here. Ptcl is only way of communication to my mother. Ptcl at my home (lhr) is out of order since long. Plz make necessary arrangements to rectify the number. Ptcl complaint svc is just a piece of crap so plz get rid of that. I am hopeless because of poor service of PTCL . But sending this mail just to see is there any thing left in PTCL. plz contact me on Babar_1984@yahoo.com.
Faulty phone no.. 04235916388
regards
January 12th, 2013 at 11:45 AM
Naeem Brothers (Pvt.) Limited, 30-A, Block A, Revenue Employees Cooperative Housing Society, Lahore.
Last three (03) Days our following (10) numbers were not working, exchange men told that some chip boards were mississed on DP. Till our following numbers did not working.
1 – 0423-5291977 ~ 83
2 – 0423-5291793 ~94
Thanks and best regards.
M. Ahmad Sajid
G.M. Finance
Naeem Brothers (Pvt.) Limited
30-A, Block A,
Revenue Employees Cooperative Housing Society (RECHS)
Lahore-Pakistan.
Tel # 0092-42-35291977-81
Fax # 0092-42-35291982-83
Cell # 0092-300-8497796
Email : sajid@naeembrothers.com
MSN : stextile@hotmail.com
Gmail : ahmadsajid1971@gamil.com
Yahoo : ahmadsajid1971@yahoo.com
Skype : ahmadsajid1971
January 13th, 2013 at 8:58 AM
respected sir ..!
main pichly 1 month se lagatar complaint krta aarha hon.but kisi ko samajh nai aati.hm itni mushkil ka samna kr rhy hain k aaap ko BATA NAI sakty ptcl k office b gya tha main ta k unhein sath le aaon but wo nai aay q k unhen fursat e nai ha apni duty pori krne ki ab aap batain k iska kya hal ha???
or jb month complete hota ha to bill to foran bhej detein ptcl waly…lekin itna ehsa nai ha k kisi ka kaam krne waly rehta ha.
04235112228. Basharat Rehman k naam pe ha…
is number ki first complaint 17 dec ko krwai gai thi.
January 15th, 2013 at 12:18 PM
PTCL Broad Band center man are very rudy and their behavior with the custumer is very rough they are very bad please change them I am from Karam Dad Qurashi PTCL Exchange.
Thankyou.
January 21st, 2013 at 7:22 AM
Dear Sir / Madam,
I would like to inform you that our PTCL Landline No. 021-34013530 has been dead for last 2 days and we are facing very problem.
I extremely request to you please resolve the problem ASAP.
Your earliest action will be highly appreciated.
Best Regards,
Rashid Minhas
Flat No. 4, Block 32
PHA Apartment, Gulistan-e-Jauhar,
Block 10, Karachi
Pakistan
January 24th, 2013 at 3:10 PM
My Ptcl no 0685877493 is dead from 7days.Kindly repair it as soon as possible
January 25th, 2013 at 9:13 PM
I want to say that I m using PTCL broad band 2mb m facing a slow uploading and downloading problem from a month and its giving a 1mb speed with cheap service I had complains 4 5 times at 1218 but have not get any responce from U please solve my issue I am giving a bill up to date so why I m facing this problem solve my issue as soon as possible…I will be very thankful to you…I m mailing u dis 10th time….and my PTCL line is als0 dead from 1 week if u can’t solve my problem then let me know i will return your BROADBAND because I can’t pay your bill without any service….thanks
021-34027340
January 26th, 2013 at 2:08 AM
Dear Sir,
It is to inform you that i installed dsl on my residential phone no: 0298550330 ward no:3 islampur mohallah thatta. since from last 10 days i unable to browse Internet or usage of telephone properly. Despite of my various complaints on 1218, and personal talk to your in charge of dsl service and Mr shabbir khushk Mr Jamil Bhatti but no one take proper action and my all efforts went on vain. if your department can not improve the services it will be better for me to think about disconnection of my lane.hope you will take positive step and instruct the concern staff to resolve my problem immediately.
yours faithfully
Sayyed Farooq Asghar Shah Ward No 3 Ialampur Mohallah Thatta
PTCL Ph 0298550330
January 28th, 2013 at 12:53 AM
mere shop mai ptcl k 2numbar ,0213500365,or 02135000678, jiss se mai broadband intarnet , se netcafay chala raha hon,mera chuta sa karobar hai or pechle manth 02135000365 wale no, mai msla aaraha th kam as kam 30,se 35 martaba complene karchuka hon,jiss se mujhe buht loss hova tha mjiss wajha se mai bill jama karwane se kasir tha. aap se guzarish hai k mujhe is manth ki 10,tareekh tak ka time diya jaya mai total wajbat adaa kar longa plz mera no, band na kiya jaya
January 28th, 2013 at 7:46 PM
Poor Service of PTCL Field Staff
My phone Number 042-36551366 is out of order since last one month, and complain no. 95 registered about 15 days back, normally I daily received a call on my mobile phone from your department informing me that above phone has been set right, and press one if it ok and press two if not ok. As phone is not OK so normally I pressed two and received message that PTCL line man will attend. But on other hand line men is not bothering himself to attend physically.
This is poor performance of your field staff and complain service of 1218 Kindly direct your field staff to attend above mentioned phone as early as possible, and do not charge line rent for the month of Jan 2013
Your truly
Muzamal Hussain
January 29th, 2013 at 10:21 AM
What an idea, lolx…
February 2nd, 2013 at 7:26 PM
jab se ma nay brod band net service lagwaie ha dard sar bani hoe ha december 2012 se ab tak intehai kharab service koi staff na contact karta ha na he complant thek horahi ha koi bhi link browzing kartay hoe adha ghanta lati ha even face book bhi ruk ruk kar chalti ha ma apny tamam dosto ko advice karta ho k brod band ya evo service ptcl ki na lay q k ptcl ki service tention k elava kuch nai or billing day by day increased hoti raha gi is k badly cable net lgwalay wo behter ha
February 8th, 2013 at 9:58 PM
PTCL #0715622830,I have Ptcl connection. My phone is not working proporly for last one weak. I complained several time but regraded to say that still it is the same. please do the needful and reconnect /repair Phone # services.
Adnan Ahmed
Mob 0300-3124065
Email# adnan_ahmedshaikh@yahoo.com
February 9th, 2013 at 1:10 PM
Please check my internet connection,no any work my connection,Net is dead and.and i compliant this no 0512181218 but no any response .my ptcl number(0418751532 LL)
Thank,s
February 9th, 2013 at 11:18 PM
Dear ptcl,
i am using ptcl broadband 1MB student package service for the last 3 years I was having issue of broadband speed I made many complaints but no response my number is 0537531645
February 10th, 2013 at 12:58 PM
sir. I have Landline number 04237562466 is dead Kindly arrange its repair we are very tens.so plZ repaire my pTCL as soon as posible.
February 13th, 2013 at 2:38 PM
hello sir, good morning i want to complain to my ptcl phone ,before one month ago .i was complain in my area worker,but he has no action of my complaint
kindly give me one favour my ptcl phone should be correct
my ptcl no is : 7550684
area: lahore samanabad
name: Tahir latif
February 13th, 2013 at 2:40 PM
hello sir, i want to complain to my ptcl phone ,before one month ago .i was complain in my area worker,but he has no action of my complaint
kindly give me one favour my ptcl phone should be correct
my ptcl no is : 7550684
area: lahore samanabad
name: Tahir latif
February 14th, 2013 at 4:21 PM
sir. assalam.o.alikum i have Landline & DSL problem since last two months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0563700524 please help me quickly please
February 14th, 2013 at 4:23 PM
sir. assalam.o.alikum i have Landline & DSL problem since last two months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0563700510 please help me quickly please
February 15th, 2013 at 6:36 PM
The Divisional Engineer Phone,
Westiradge Exchange,
Rawalpindi.
Dear sir,
assalam.o.alikum I have Land line & DSL problem since last two months I have been personally attend in Exchange and complaint many times in PTCL exchange but still my telephone not repair so I am worried about due I cannot connected with my children. I required help about the repair my Land Line number 0515495379.
So I requested to your honor repair my telephone number soon as possible and oblige.
Thanks & Best regards
Yours faithfully,
Nafar Iqbal Imam
February 17th, 2013 at 9:01 PM
sir. assalam.o.alikum i have Landline problem since some time i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0723653653 please help me quickly please
February 17th, 2013 at 9:05 PM
sir. assalam.o.alikum i have Landline problem since last five months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number please help me quickly please
February 17th, 2013 at 9:07 PM
sir. assalam.o.alikum i have Landline & DSL problem since last five months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0723653001 please help me quickly please
February 18th, 2013 at 8:07 AM
Assalam-o-Alikum
Respected sir,
I have land-line & DSL problem since last a month I have been complaint many times on PTCL helpline 1218 and line man but unfortunately no positive response to me from your department. Please HELP me quickly. THANKS sir
My ptcl number is 0454730177
Mitha tiwana district khushab
Email# f.abdulbaqi786@gmail.com
February 20th, 2013 at 7:29 PM
sir my ptcl no 02132231028 is still off pls pls take intreast in my number
thanks
February 21st, 2013 at 12:17 AM
Hello sir i am citizen of the city kunri
when few days ago i went to ptcl office kunri for taken the dsl modeam will asked me for 200 as Mithai ..othere wise the net will not activat
as the responsible citizen it is my duty to tell about this to higher authory the name of the person was SANTOSH. please take some action on this person
thanks
from A responsible citizen
February 26th, 2013 at 1:27 AM
sir,my landline no 0928 311409 at miranshah.N,Waziristan Agency is not working since 2 weeks.the local staff including SDO and DE demands for their pocket money to repair my no.this is usual here with all the poor people which is very harmful for all especially, the PTCL deptt.sir,you are requested to take action against all these especially the concerned officers as mentioned……. DR.HASHIM DAWAR ..contact no:0333 5025092
February 28th, 2013 at 12:52 PM
Dear Sir ,
from two weeks i have problem in my Landline number and DSL . i have did many times complain on ur copmlaint cell at 1218 and also in Qila Didar Singh PTCL EXCHANGE Office but nobody solve this problem . please kindly solve this problem .
My PTCL number is : 0554-712245
My Mobile number is : 0300-7792616
March 7th, 2013 at 11:32 AM
My ptcl tele no 051-4423608 still dead at faily in on month please solved the my problum ,Thanks
My Cont- 03335104015
March 7th, 2013 at 4:05 PM
Your CPE (Cutomer premesis Equipment) Wireless internet Modem is having some problem get disconnect systems after some time, we are complaing for this repeatedly for about 3 months but problem remains their, kindly change this device ASAP.
We are having a cooprate customer account from PTCL for this connection in our office at ASTP Ferouzpuroad Lahore. contact no is 04235972002-4
March 9th, 2013 at 1:51 PM
Dear Sir / Madam,
I would like to inform you that our DSL has been dead for last 2 days and we are facing very serious problem of communication gapping from our local & international.
We have already complained most of time to your local office Bahira town and get but still no body come for resolve this problem. I extremely request to you please resolve the my problem ASAP.
Your earliest action will be highly appreciated.
Best Rgds,
Dr naghman Bashir
Tele no PTCL-051-5708189
March 12th, 2013 at 9:36 AM
sir. assalam.o.alikum i have DSL & smart TVproblem since last three months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 04035183522 please help me quickly please
March 12th, 2013 at 9:38 AM
sir. assalam.o.alikum i have DSL & smart TV problem since last two months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 042-35183522.
please solove this matter on priority.
i shall be very thankful to you.
March 20th, 2013 at 8:19 PM
dear sir,Assalamalaikom
my name is mushtaq ahmed i m from district haripur.i m facing problem at my broadband connection #0995670407 since i install it.whwn i launch complaint often it removes from system without resolve the problem.many time i have asked to ptcl agent that how can complaint remove from ur system without resolve the problem but they answered me if we get ok report frm ur exchange we remove complaint from system.now i want to ask the same question to u that if complaint remove from ur system at confirmation of concern exchange then what is the purpose of computerized call which u send to customer for confirmation.my 1 complaint is still in process and before this 1 complaint have removed from system without resolve the problem.Plz check the record of complaints which i sent during last month and take action against ur corrupt workers those are creation tension for ur customer.
not: fazal rahim is in charge of broadband of our city. but when we try to contract to him at his ptcl phone number, every time we find his number buzzy.
March 23rd, 2013 at 12:51 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Guddu, my Ptcl number 0722578338 has been in bussy tune since last week. Thus facing lots of inconvenience. Has reported several times even in Head Office of Islamabad But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
March 28th, 2013 at 10:57 AM
DEAR SIR,
OUR PTCL # 0515122364 IS DEAD FROM LAST ONE WEEK AND COMPLAINT IS ALREADY REGISTERED IN YOUR OFFICE ON DATED 25-03-13 & 27-03-13 BUT NO ACTION HAS BEEN TAKEN SO FAR.PLEASE EXPIDITE RECTIFICATION OF SAID PHONE.
REGARDS,
Dr.Sohail Majid Sheikh
03005007127
03335156703
March 28th, 2013 at 10:49 PM
aslam o alaikum …i am sending you this mail from turkey. i belong to sargodha and my PTCL no is. 0483-861059. my internet connection is not working properly. always signal problem.we complained many time but no response from PTCL. we payed 1200 every month.i hope you will take action now.
March 29th, 2013 at 5:49 AM
Dear PTCL ,
I have tried to register my complaint for a week. There is an answer that “we have registered” but there is not action so far. I am Retired T&T official.
Kindly address my problem ASAP.
M B Abbasi
(951) 5167054
Rawalpindi
IRP.
March 31st, 2013 at 9:07 PM
dear sir hamara phone number 051 2616039 hai three day sy dead hai jis ki waja sy net main problem a rahi hai plz maharbani farma kay asy theak karwa dain mutalka exchange tarlai kalan islamabad haithx………..
April 1st, 2013 at 6:10 PM
dear sir hamara phone number 051 2616039 hai three day sy dead hai jis ki waja sy net main problem a rahi hai plz maharbani farma kay asy theak karwa dain mutalka exchange tarlai kalan islamabad haithx………..
April 3rd, 2013 at 2:24 PM
A O A
My ptcl number, 04236617378 is not working last 5 days i have complaint many times but not response
April 8th, 2013 at 12:18 PM
Assalam O Alaikum
Dear Sir,
It is to complain that my DSL is not working for the last 12 days. I
repeatedly made complain to all concerned at kohat but all of them
turned deaf ear to my request. It is therefore requested to kindly
redress my complain and needful may be done, at earliest.
Manzoor Khan (DSL Users)
Malang Abad, Vill Jungle Khel,
District Kohat
PTCL No 0922-514351
Cell No 0333-9648466
0334-9996966
April 11th, 2013 at 1:33 PM
salam janab hamara ptcl telephon kai hafto say kharab hai please is ko teek krway main mardan sa hoon hr roz ptcl walo ke pass jatee hai liken who kabi hota nai or kabi koi or bahana krte hai app sahiban mehrobani kr ki ptcl teek karwai 0937873676 humara number hai ise jald hi teek karwai pleasezzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
April 11th, 2013 at 4:32 PM
I have paid bill of my PTCL phone NO 2823936 on 09.04.2013 in NBP City branch
lodged a complaint with ptcl authorities at Quetta complaint No is 40 but still telephone is disconnected ?
April 13th, 2013 at 1:05 PM
sir. mera telephone number 021-35042279 ka wire break he meri complaint per bhi mera masla hal nahi ho kia gia jab ke me ne dsl ka order bhi kia howa he per mjhe abhi tak dsl connection bhi provide nahi howa please mere probleum solve ki jay warna mujboran me ptcl connection disconnect karwadonga.
Thanks
Shoaib
April 16th, 2013 at 3:43 PM
sir. I have Landline & DSL problem since last 15 days i have been complaint so many times in 1218 but no any Response to me from your departmen. my ptcl number 021-35042279 my complaint number 79.
April 16th, 2013 at 6:11 PM
sir. assalam.o.alikum i have Landline & DSL problem since last one week i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0544610903 please help me quickly please
April 18th, 2013 at 11:02 AM
hi i am living in dubai.and my ptcl home land line is disconnected from 1 month.we compliant so many time but they asking for money .my village north waziristan agency .please do somthing if u can.phone number 0928300409.please
April 20th, 2013 at 8:13 AM
Dear Sir mara telephone taqreban 1 weak sy off hai jis ki waja sy humary dsl internet main problem hai plz mara telephone theak karwa dain my this is my telephone number 051 2616039 plz isy theak karwan dain mutalka exchange tarlai………………………………………………….
April 28th, 2013 at 10:32 AM
My Family is residing in SHAIDU- near Jahangira District Nowshera KPK- I am really surprised when ever a leaf move just for a second all of net lines become useless. That is not only now that is going on since Two years and beside that we all are paying each line 1200 Rupees per Month getting no proper service of net.
I myself residing now a days in Riyadh Saudi Arabia and normally whenever I have time I do chatting with my family at evening time, but how to do in AIR, sorry to say dear that no body takes care regarding this matter. I compelled to send a request towards you there at JAHANGIRA SHAIDU TPTCL Exchange nobody takes care regarding all of our request or complain.
My no is 510331-using net facilities , Mohallah Tekadaran , Vilage Shaidu –Tehsil and District Nowshera KPK- and net assigned name is my son Adil Arshad-but dear out of 24 hours that is out of order for 20 hours and do job for four hours. Can u please dig out the reason and investigate the problem why this the position of net facilities. Kindly step forward in this matter and please solve this problem not even for me a, for all of native of SHAIDU Location.
April 29th, 2013 at 1:06 PM
I am from bahawalpur. our ptcl is not working for last 15 days. our no is 0622740923. Kindly pay some attention on my request . In this regard I will be grateful to you.
April 29th, 2013 at 9:36 PM
Sir i have a dsl speed problem since instalation i have complaint many time but no responce from ptcl exchange please take a measureable action otherwise i will disconnect this poor services
regards
04236634416
03007225603
May 4th, 2013 at 1:59 AM
my Ptcl number 021 34591794 has been off for one month ago. Thus facing lots of inconvenience. Has reported several times . Kindly pay some attention on my request . In this regard I will be grateful to you.
May 5th, 2013 at 9:18 PM
sir. assalam.o.alikum i have Landline & DSL problem since last two months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0685693214 please help me quickly please
May 6th, 2013 at 11:27 AM
sir.
assalam.o.alikum
I have Land line & DSL problem since last two months i have been complaint so many times in PTCL exchange / 1218 upto your area director but no any Proper solution / Response to me from your department. my ptcl number is 0243-715505 please help me.
May 6th, 2013 at 2:05 PM
Assalam-o-Alykum
SIR LINDHI Exchange bldg landhi 89 karachi ka area c/1 landhi no 2 ma fiber optics service nai ha so pls chaik landhi area and Exchange hur provides FIBER OPTICS services in LANDHI No 2 Area.C/1
May 7th, 2013 at 1:04 AM
I leave a leave a response each time I appreciate
a post on a site or if I have something to valuable to contribute to the discussion.
Usually it is triggered by the sincerness displayed in the article I browsed.
And on this article PTCL Complaint Center, Post your online ptcl
telephone complaint – PTCL Call Center 1218,1236 | Pakistan Bee.
I was excited enough to post a comment 🙂 I actually do have 2 questions for you if it’s allright. Could it be simply me or do a few of these comments look like they are written by brain dead folks? 😛 And, if you are writing on other online social sites, I’d like to follow
anything new you have to post. Would you make a list all of your communal
pages like your Facebook page, twitter feed, or linkedin
profile?
May 9th, 2013 at 3:46 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Karachi, my Ptcl number 021 35054875 has been off since Monday 08 May 2013.
Hoping for your cooperation.
Thank You.
Best Regards.
May 10th, 2013 at 4:41 PM
WOW just what I was looking for. Came here by searching for ptcl
May 13th, 2013 at 3:58 PM
assalam.o.alikum i have Broadband & DSL problem since last three days i have been complaint so many times in PTCL exchange but no any Response to me from your department. my ptcl number 0222650434 hyderabad quickly manage it.because we r paying for it .. ptcl ki service din badin kharab kyun hoti ja rahi hai net 2mb ise chal raha hai jise k half mb ho na download speed na upload speed na hi ping kamino mera net chaldi sahi karo
May 19th, 2013 at 1:50 AM
Salam my ptcl#0476333255 (which i m using last fifteen years) i complain two time first complain that number off complain solve būt the greatworker of ptcl change the number on dp this time unknown number 0476336502 is ON in my present adresas and# 0476333255 which iš my orignal number running on unknown address
Great people great work
May 19th, 2013 at 12:34 PM
My ptcl number 36546609 has not been working for months. I have to pay the bills for nothing. Kindly pay attention to my request. I will be really grateful to you.
Thank You
May 19th, 2013 at 6:16 PM
Assalam-o-Alaikum! sir humara ptcl number 044-4541664 ha humara DSL 1 mb tha lakin ab 1 mb to 2mb wala student pakge lga dya gya ha or hum sy pucha b ni lehaza humara pely wala 1 mb wala pakge laga dya jay or ap ke website py lakha ha k 30 june k bad 2 mb k charges lago ho gay lakin lakin hum ko to pechly he bill ma pay krny pary
plz my contect no. 03006956564
May 21st, 2013 at 11:40 AM
To,
The managing Director PTCL.
Sir,
It is stated thta my ptcl numbero41-8539070 is off from the lat 18 days. Several times I registered my complain on your help line but my phone is still off. Kindly pay heed to my complain.
I Shall be very thankful to you for this favor.
Thank You.
May 24th, 2013 at 1:37 PM
assalam walikom sir mera telephon num 0213273830 pechlay 4 din se band hai complian per koi jawab nahi araha hai barai meharbani is ko aj on kerwadijeye pleaz its my request
May 27th, 2013 at 9:14 AM
sir. assalam.o.alikum i have Landline & DSL problem since last two months i have been complaint so many times in PTCL exchange but no any Response to me from your departmen. my ptcl number 0726514048 from shikarpur sindh please help me quickly please
May 27th, 2013 at 1:33 PM
Guys, I started having problems with my PTCL DSL from 21 days speed is very selow can u soultion with my conection…..05722655033.thas my complant numbr..line men ask me disconection u conetion..line men teel me compltion oky are u sur my compltion is not oky
June 2nd, 2013 at 11:21 AM
Assalamualaikum
With due repect,I would say that my ptcl #051-5955842 is unserviceable for last
four months and inspite of hundreds of complaints no action is taken so far.
Very humbly, i will request to higher authorities of ptcl to pay the attentions
to the complaints of common peoples who are paying the bills regularly.Otherwise
i will request for permanent disconnection to get rid of this headech.
Hoping for positive and quick action.
Thanks and Regards
June 5th, 2013 at 1:28 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of LAHORE, my Ptcl number 042 35211178 has been off since Monday 30 MAY 2013. Thus facing lots of inconvenience. Has reported several times even in WAPDATOWN Office of LAHORE But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards.
June 14th, 2013 at 8:25 PM
ptcl evo
I am using 3.1mb but speed is 512kb
bhagte chor ki lungoti hei sahei
lekin ab to wo b ni a rhe he yar kuch to shrm kroooo
June 15th, 2013 at 12:00 PM
A/salam sir mera ptcl no 02134716489 ka dsl or phone pechle 1 month sa kharab ha Complain ki ha koie sahe krne nhi arha ha aap sa guzarish ha k hamara ya masla hal karaye jald az jald aap ki maharbani ho gi
June 18th, 2013 at 9:29 AM
Dear Sir,
Asalam-O-Allaykum?
I am using ptcl broadband 2MB package service for the last 3 years and having ptcl smart TV service from the last 3 months. But from the very first day after installation of smart TV I was facing following Problems
like,
1. Poor broadband speed.
2. Frequent Disconnection of Internet.
3. Often no surfing of any web.
4. Some time Server not found.
5. Many time PPPop Dialing Fail.
6. Frequent Stoppage of program, picture disturbance and sound loss.
7. Some time require User Name and Password
I made many complaints the staff check every thing but not trace/rectify the fault.
Submitted for information and further necessary action please.
Hello, 0966-732192, Cell. 0300-5793025
June 19th, 2013 at 7:41 PM
My Telephone No 0514419083 is out of order since three weeks in spite of many complaints No action has been Taken by PTCL authorities. Concerned authorities are requested to put in order my Telephone.
Regards
June 23rd, 2013 at 3:11 PM
plese help me ptcl no 0537516144 my dsl and landline 1month is sutdwom plese check now
June 27th, 2013 at 1:49 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Peshawar, my Ptcl number 091-5701714 0r 091-5701717 has been off since Monday 15 1st July 2013. Thus facing lots of inconvenience. Has reported several times even in Head Office of Karachi But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation.
Thank You.
Best Regards
June 28th, 2013 at 12:38 PM
I am paying 3.1mbs of speed but ptcl give me only 111kbs/m.
Burdasht kya lekin ab to hud hi ho g he 11kbs/m speed a rhi he google b ni khulta kuch to sharm kro bhai logo
agr he to
July 2nd, 2013 at 4:52 PM
Sir mera name yasir abbasi hai mera cell number 03335279343 hai.
Main ptcl k ic number 0514570794 py dsl use kr rha hun or ptcl walon ny mujy 5000 extra bill bhej dia hai unka kehna hai k mainy 300 sy ziada gb use ki ic liay exta bill bheja gya jab k record show kr rha hai k meri usage 291 gb hai. Ic liay main kaafi din sy ptcl ko complains kr rha hun or exchange k b bohat sy chakr lga chuka hun but vo bill adjust nai kr rahy unhon ny khud b record check kia meri usage 291 hai pr vo kehty hain jo bill hai vohi jma krvaana ho ga hum sahi nai karaingy.
Sir kindly ap khud ptcl dsl ki helpline py call kar k meri may ki month ki usage pta karain vo btaingy k usage 291 hai per ye bill sahi nai kr rahay mera bill 2970 banta hai or inhon ny mujy 7970 bheja hai or kehty hain yahi jma karvao
Abi main ptcl exchange sy aya hun wahan 112 room main sarwat sahab baithy hain vo mujy kehty hain dfa ho jao yahan sy nai tou main tmhain idhr hi lita dunga
Bohat tung kia hai exchange walon ny sir aap last hope hain plzz un k khilaaf action lain or mera bill adjust krva dain q k bill submit krvaany ki last date 4 july hai sir help me plzzz ye log ziadti kr ry hain system 291 usage show kr rha hai per bill py inhon ny 304 likhi hai or khty hain yahi jma krvao hum sahi nai kr sakty
I m yasir
My contact no# 03335279343
Thank u .
July 4th, 2013 at 9:45 AM
sir g my Landline & DSL is dead last 03 Days so plz plz plz solve my problem
my ptcl Number is 02134420076 My cell number is 03453100857
July 8th, 2013 at 4:49 PM
Assalamualaikum
Respected Sir/Madam,
With due respect, I beg to state that I am a citizen of Sukkuri, my Ptcl number 071 5622830 has been off since 1 Month before. Has reported several times even in Sukkur office But in vain. Kindly pay some attention on my request . In this regard I will be grateful to you.
Hoping for your cooperation. My cell; 0300-3124065
Thank You.
Best Regard
Adnan Ahmed
Sukkur
July 10th, 2013 at 8:52 PM
SIR OUR PHONE NUMBER IS OUT OF ORDER IN 29 DAYS IN A MONTH .WHEN WE GO TO PTCL COMPLAINT PEOPLE THEY WANT MONEY AS A BRIBE.SO KINDLY SOLVE OUR PROBLEM WITHOUT BRIBE
REGARD 0926466040
July 11th, 2013 at 4:25 PM
My cousins PTCL numbers at Hasilpur are out order since last three months.Complaints registered at local PTCL office but no action has been taken so far.Please look into the matter seriously and advise concerned to take corrective measures but at the earliest. thanking you in advance.
0622-440488
0622-440088
Regards,
July 13th, 2013 at 6:34 PM
Tel # 081-2835106 is out of order, complaint # 96 of 12.07.13 not attended so far but every 3 hours I receive message on my cell # that the # is corrected as per PTCL information and press 1.
I am surprised without attending how it got corrected.
I am still with out phone since 48 hours.
the concerned to help.
July 13th, 2013 at 6:35 PM
Please help and correct Tel # 081-2835106 complaint # 96 of 12.07.13.
July 15th, 2013 at 5:28 PM
Assalam O Alaikum.
Respected sir/madam.
I’m citizen of Karachi Our PTCL is not working before 2 months. i.e 36948080.
– kindly pay attention to my request.
Will be very Thankful to you.
Regards.
July 19th, 2013 at 3:16 AM
my ptcl phone is not proper working last 12 days pls pls pls take attention and solve my complain, pls see top page 12 may is attached my complain name.sajid ahmed
sir pls note my new complain no 0715651566
July 20th, 2013 at 11:00 AM
sir Dsl connection a k utaar jayein 0543588102
July 20th, 2013 at 5:50 PM
dr sir Assalamualaikum mara Ptcl number 0512616039 4 din sa bind ha jis ke wja sa nat nahe chal raha bar bar cmplant ki ha magr koi sunta he nahe ha maharbani farma kar isa thek krwa dain humari mutalka exchange tarlai hai mara contect num 03455504751 thanks……………………
July 21st, 2013 at 3:56 AM
Assalam-o-Alykum sir my telephone is dead since 15 days. i enter a complaint and then two time i send sms on and two time i send online complaint but no one came to correct my land line number.i request you to resolve my complaint.i shall be very thank ful to you.
my telephone – 071-5651566
July 21st, 2013 at 3:58 AM
Assalam-o-Alykum sir my telephone is dead since 15 days. i enter a complaint and then two time i send sms on and two time i send online complaint but no one came to correct my land line number.i request you to resolve my complaint.i shall be very thank ful to you.
my telephone – 92+71-5651566 pakistan sindh sukkur
July 21st, 2013 at 4:02 AM
Assalam-o-Alykum sir my telephone is dead since 15 days. i enter a complaint and then two time i send sms on and two time i send online complaint but no one came to correct my land line number.i request you to resolve my complaint.i shall be very thank ful to you.
my telephone – 92+71-5651566 pakistan sindh sukkur plzzzzzzzzzzzzzzzzzzzzz help meeeeeeeeeeeeeeeeeeeeeeeee
July 23rd, 2013 at 9:11 AM
AoA,Sirour orginataion used 3 PTCL No 0321-5315321-322-323,These three no mostly dead, not prper response frm SDO Salee or Line Man nazir ,In therr no we are used 2 no for DSL 0405315321-323,our humble request that solve our problem as soon as possible, Regard Masood Arif Director, Rana Muhammad KHan &co 5/11-l Sahiwal 0321-4598216
July 25th, 2013 at 12:00 PM
slam me evo ka pakage 4 haftey ho gae hy pakage krwa rha hn bar bar complain kr rha hn evo light pakege me lekin koi reply nae ho rha evo waly jooth bolty hy ke change ho geya lekin jab us ko me use krta hn to surf 4 se 5 din me 1000 1200 kat letain hy evo mdn no 4235006389 plz help me ye harami ptcl waley koi kam nae krty bus muft ke tankha le rhy hy
July 27th, 2013 at 11:46 PM
Dear Sir/MadamThis is to inform you that my Telephone No.055-3841213 is out of order since eight months and periodically I have taken up with the concerned line man for doing the needful ad DP is right near my home but despite repeated request he is not paying attention and just giving false commitments. now he is saying that main cable is faulty and he is trying to get it changed from the department but all in vain whereas I am regularly paying my monthly bills within time for nothing. Is it right? Please intervene the matter as I have lodged so many complaints with PTCL authorities time and again but no permanent solution is to be provided yet. it is also worth mentioning that I am a employee of bank and due to non availablity of this facility since long I am suffering too much. looking forward for your favourable response. my contact numbers are0333-8104612, 0321-7437204, najam.saqib@hbl.com;ns.farooqi@gmail.com;najam_hbl@yahoo.com;
August 3rd, 2013 at 10:43 AM
I have 1Mbps internet connection but I am receiving 0.10Mbps it’s stop working sometimes there is line problem.
August 5th, 2013 at 4:34 PM
02134985685 is my number and not working or dead since 14 days and despite of complaining several time, no technical staff from the exchange visitied or resolved the issue. kindly solve this issue as sson you can.thank you
August 12th, 2013 at 10:17 PM
sir salam hamare net bahot slaw hai 7 din sa abi tak nahi howa hai namber ya hai 0925510566 plzzzz ya tek karoo
August 14th, 2013 at 4:10 PM
Assalam-o-Alykum sir my telephone is dead since 15 days. i enter a complaint and then two time but no one came to correct my land line number.i request you to resolve my complaint.i shall be very thank ful to you.
my telephone – 92+71-5645520 pakistan sindh rohri/sukkur plzzzzzzzzzzzzzzzzzzzzz help meeeeeeeeeeeeeeeeeeeeeeeee
August 15th, 2013 at 6:12 PM
sir humari ptcl phone ( number 4040568 ) ek week se kharb hai mene buht compaints bhi ki hain but koi response nhn mil raha plz humari ptcl line thek karwaen thanks
August 15th, 2013 at 6:14 PM
sir humari ptcl phone ( number 4040568 ) ek week se kharb hai mene buht compaints bhi ki hain but koi response nhn mil raha plz humari ptcl line thek karwaen thanks from murad wahan larkana
August 17th, 2013 at 12:40 AM
PTCL NO:02136967518 is out orders since 16 days.sveral complaints have been logged on 1218 but no action takken.please remove the fault immediately…
August 17th, 2013 at 10:57 AM
Sir,hum ne dsl broadband connection Eid-ul-fitar (2013) se 2 din pehly lagwaya tha lakin internet sirf 2 din chala hai or us ke baad nahi chala mein ne complain be ki hai but abi tak nahi chal raha..mein ne ptcl exchange mein phone be kiya hai wo phone ka koi response be nahi detay…My ptcl # is 055-6813003. From kamoke..plz.! Help me…Thank\’s.
August 18th, 2013 at 3:10 PM
sir humari ptcl (number 36408924)2 august 2013 sa kharab ha ham na buht dafa complain bhi ki likin koi response nhi a ya hamara complain no 36 ha ham na jitni bar complaint wo ya ha: 5-8-13,7-8-13,12-8-13 ya sab complaint hum na ptcl exchange,New Karachi,Karachi ma ja kar ki ha
please jaldi thek kara de or ptcl wire bhi damage ha plz wire bhi change kari thank you Anis Ahmed,karachi.
August 20th, 2013 at 5:53 PM
Dear sir or Madem, Ap se sirf ye arz ha k mujh ko PTCL ka connection lgvaye minimum 3 weeks ka arsa hua ha jo ma lgva kr galti kr chuka hoo.In 3weeks ma sirf 5 se 7 din phone drust rha or ma na 2mb DSL speed li thi jo one mb hi ati rhi or woh bhi 2 weeks se khrab ha.ap se arz ha k mera connection disconnect krna k order jari kye jayen ap ki boht mehrbani ho gi PTCL number (0423-6521804)
August 22nd, 2013 at 11:48 AM
Salam sir, my ptcl phone NO is not working since five Months. Sir .i was complain in my area worker,but he has no action of my complaint kindly give me one favour my ptcl phone should be correct my ptcl no is : 0944887053 area:Dir Upper name: Usman Ullah
August 22nd, 2013 at 12:23 PM
Assalam-o-Alykum sir my telephone is dead since 20 days. i enter a complaint No.66 and 74 and then two time i send sms on and one time i send online complaint but no one came to correct my land line number.i request you to resolve my complaint.i shall be very thank ful to you.my telephone � 021-35241184 pakistan sindh Karachi
August 24th, 2013 at 8:35 PM
25-08-2013 I have ptcl Landline telephone number dead since 5 days i have been complaint in 1218 but no any Response to me from your department. my ptcl number 042-37497238 my complaint number 60.Muhammad Idrees, 349-c, Sabzazar Scheme, Lahore.
August 26th, 2013 at 12:50 PM
Our hospital emergency numbers 02134100171 and 0213400172.
kindly make sure to repair urgently
August 27th, 2013 at 2:37 PM
Our telephone is out of order since last 10 days. We complaints many times and personally called to line man who also visited and checked but could not done. All efforts have been made but the fault is still. You are requested to solve the problems as early as possible. (phone No. 0992-341260)Arshad MehmoodPA to Divisional DirectorBenazir Income Support Programme Abbottabad.
August 29th, 2013 at 8:40 PM
MY PTCL NO:02134016226 WAS NOT WORKIING PROPERLY DUE TO ONE MONTH COMPLAINT LOGGED COMPLAINT NO 26 ON DATE IN JULY & AUG NO REPLYREPLY AWAITIED!
August 30th, 2013 at 8:34 AM
i m trying to fixed my land line and dsl, but fruitless, from last one month,from this efficiency you people cant estimate the PTCL valuebility
August 30th, 2013 at 9:19 PM
assalaam waliekum
mera ptcl number baar baar dead hojaata hai
or dsl bhi kabhi sahi nahi chalta…..
kahin martaba complain kar chuka hun per kisi tarhaan ka favour ab tak mujhe nhi mila
her baar mujhe yeh kehker taaldiya jaata hai k ham aapki request ko frwd kar rahe hain jald say jald aapka masla hal hojaayega
per mera masla hal nhi hota….
sir hum nay kai bar apny mutalika lina man say bhi rabity keyi mutalika SDO k pas bhi gaya jabky kai bhar exchange bhi gaya magar line man nahi ata wo kihta hay k ye tek nahi hota esy hatam kardo jabky masla tora sa hy or jis jaga problem hy wo bhi may nay usy nishan dahi karaya magar wo bilkul teek karny ka nam hi nahi laita .. barah i karam ap hi es per kuch karly warna swabi kay gaon jalsai may mery telephone k elawa paros may esy kai tele phones DSL samait harab hay phir hum esy majboran hatam karlengy…. NAme : syed ameer ali shah s/0 syed lal badshah .. phone number 0938300601 .. mutalika exchange chota lahor swabi.. mutalika line man .. jan afsar…
mera contact number.. 03454895088
September 2nd, 2013 at 3:42 PM
ptcl is a mother fucker and bullshit company. all the employers are juck sucking thier boss dick. shameless people
September 9th, 2013 at 9:46 PM
sir. I have Landline & DSL problem not provide service it is pade bill since last one months i have been complaint so many times in 1218 1217 1236 but no any Response to me from your departmen. my ptcl number 0524641359 my complaint number
September 10th, 2013 at 7:10 PM
dear brothers and sisters register your complaints at complaint@pta.gov.pk or PTA ke website pe chlay jai or online form fill kr deian phir dekhe in ka kia haal hota ha ye aap ke agay hath jor ke request krey gay ke apni complain wapis lain ptcl only capture new customer and purana customer bhol jatay hein ke us ke b koi value ha
September 15th, 2013 at 1:18 PM
sir my net has ded last 100 days i have complaned 50 time but no reply plese do for me 04235114455
September 16th, 2013 at 1:56 PM
sir i have DSL Brodband on this no 0937553290 registerd on Muhammad Ishaq Name, when i paid the first 2 months bill after that my net is not working like previous become so slow mean equal to no net and disconnecting again and again plz for god sake fix this problem…i already contact our nearest PTCL exchange sevral times but i dont get any responce it is therefore requesting to fix my problem as soon as possible, otherwise if you are not in a position to fix my problem i will withdraw my connection because i dont need this kind of bad service provided by PTCL….
September 17th, 2013 at 8:16 PM
sir. I have Landline & DSL problem since last one month actually net is very slow i have student package .it was good but now good since one month.my Telephone no is 36335392 �Karachi�in the last very sorry to say no action have been taken from your side.i think your all staff is very lazy and weak in work.i request you get my dsl problem better as soon as possible.
September 18th, 2013 at 9:04 AM
telepon and dsl internet on phon no 02134976997 is out of order for the last 10 days. several complaints online, in Gulshan Iqbal telephon exchange are already made but stil no responce. should i ask you for disconnection or restore the connection.pleas treat it most urgent.
September 20th, 2013 at 7:56 PM
sir my this 0946726570 is not work proper and no body can action on it plz as soon as possible repaired it
September 23rd, 2013 at 9:01 PM
sir mera phone no 04235946692 ha me saudi arab me ho ghar me baat ne ho reay pl irjant theak kra de THANKS house no 14 suzuki show room street peco road lahore
September 24th, 2013 at 9:13 AM
GENRAL MANAGER – PTCL – KARACHI – ZONEMY TELEPHONE 36674749 IS OUT OF ORDER FOR LAST 2 WEEKS . NUMBER OF COMPLAINTS MADE BUT TO NO AVAIL – COMPLAINT # IS 33COMPLAINTS HAVE BEEN MADE VERBALLY AND IN WRITING.SECONDLY WE HAVE ALSO COMPLAINED ABOUT EXCESSIVE BILLING BUT NO RESPONSE.kindly advise the concerned to do the needful.RegardsAslam Zahid
September 25th, 2013 at 2:14 AM
my telephone no 34990635
Internet connectivity goes off as we pick up call and restore on diconnecting telephone call
Set Top Box is out of order for last two months pls take out and discontinue the charges from my bill in next month
September 26th, 2013 at 3:20 PM
sir hamare bil bhot zyada a raha he plz is ko thek karo 6333964 num he hmara hum itna nahi pay kar sakte pehly to 1400 tata tha ab 1500 kar diya he plz hum ko bata do ke kis wajan se 1500 aya he plz ans me
October 22nd, 2013 at 9:23 PM
My No 445-653235 is last two week is out of order.stil same as it
no action
pls do some
thanx
October 24th, 2013 at 5:32 PM
SALAM MY PTCL LANDLINE IS DEAD SINCE 15 YEARS. MA HAR SAAL COMPLAINT KARTA HON BUT KOI PROGRESS NAI HO RAHA. KINDLY I REQUEST TO REPAIR MY CONNECTION UPTO 2020
November 11th, 2013 at 4:38 AM
i have my land line number 0542425069 in narowal kanjrur exchange which is not working since one month i am paying the bill on time . i put many complaint no one is listening the technician in the crea does not know how to fix the problem i do not know who has hired the none technical person please help us to to fix the problem otherwise i will disconnect my numberthanksrana
November 11th, 2013 at 4:39 AM
i have my land line number 0542425069 in narowal kanjrur exchange which is not working since one month i am paying the bill on time . i put many complaint no one is listening the technician in the crea does not know how to fix the problem i do not know who has hired the none technical person please help us to to fix the problem otherwise i will disconnect my number
thanks
rana
December 4th, 2013 at 4:26 PM
SIR MY NUMBER 0436634768 is disconected i have complaned twice but nothing respond plz help
January 17th, 2014 at 12:41 AM
hello dear sir men buhut hi afsos se keh raha hun k mera number 4710158-73 and customer id 1452204710158-73 he mera net conection june 2013 se band he.men a se hi bill paid kar raha hun.jab ka net ka to name nishan hi nahi he. men jab bhi ptcl exchange office jata hun ya to koi nahi hota ya to mujhe aasra de kar wahan se nikala jata he yahan ka technical officer zuhaib ali he jo ek do din k lie net on karta fir band kar deta he mene to khud ja kar kai bar dekha he k wo jumper hi nikal dete hen. Zuhaib bat ko taal kar nikal jata he ya to net off karne ki dhamkian deta he jab k mere pas us ki voice recording bhi he sara shar us se tang he koi bhi mari nahi sun raha ap plz kuch karen men ek private teacher hun mere pass itna time bhi nahi k men larkana ja kar complain kar sakun ap se guzarish he ap plz us ka kuch karo.or meri net chalwa den plz ya to mera net connection hamesha k lie band kar den, men khuwam-a-khuwah bill paid kar raha hun.
January 27th, 2014 at 1:16 PM
my phone is not working properly since last 2years first i paid for new wair to have no distortion. then my # changed 34941916 to 34921916 with faiber optic (as per your req)after doing all my phone have same prob every month i comp for distortion or on line. I thing you keep the record plz my req is give me good service or disconnect the line (it is very hard to make a comp or adhay ghantay ki permotion sno or is kay bad you just come out on the road with out making a comp ple add in the systam that higher officer can take hard actoin after thre comp of same nomber)sir no hard feeling allah hafiz…..
February 1st, 2014 at 11:40 AM
hello dear sir men buhut hi afsos se keh raha hun k mera number 0523524041 and customer id 0959503524041 and exchange cod 595 ha Acc id 1523 ha,sir mera number 1 sal se se band hai aur maine bill bi paid kar raha hun.jab ka net ka to name nishan hi nahi he. maine jab bi ptcl exchange office jata hun ya to koi nahi hota ya to mujhe aasra de kar wahan se nikala jata hai.maine ne abi bi kuch din pehly phir complaim ki ha par koi sunta he ni ha plz sir ap he kch kare. Thank You,
Mirza Z Babar.
Sialkot GHUINKE.
Cell # 03249480880
February 6th, 2014 at 10:21 AM
Assalam-o-Alykum sir my telephone is dead since 1 week. i enter a complaint and then two time i send online complaint but no one came to correct my land line number.i request you to resolve my complaint.i shall be very thank ful to you.complaint number- 47
my telephone – 021-36940770
February 8th, 2014 at 5:10 PM
my tel no.36664998 is faulty plz
February 8th, 2014 at 5:11 PM
my tel no.04236664998 is faulty plz
February 15th, 2014 at 12:10 PM
telephone is dead, no dial tone tel no 041 8716218
February 15th, 2014 at 12:13 PM
we have complaints lot of times that cable is faulty always noise on line but today it is totally dead, no dial tone tel no 041- 8716218 muhammadabad faisalabad
February 24th, 2014 at 5:47 PM
It is stated that i am your consemer hilding phone # 0715628650 also with DSL at
House # 1086/A Qureshi road ol sukkur . The Speed of DSL is very Slow .
It is therefor Requested that kindly solve my problem at am earliest,
Thanks/Regards
————–
@dnan @hmed
071-5628650
0300-3124065
March 7th, 2014 at 9:12 PM
aslam o alkum
bahi log ma be ptcl sa potha ting ho kabe raat ko mera nit nakal kar khud chalta hain kabe fon ma ton nahi hota hai mane sui ton excing ma both bar gia ho par wahin par pase k bole chalta hain wain par razak our us k malwar gurop pase khane k liy btey hain 1218 ma be complint karta hain par wo wian sa tar nak kar one pars karta hain ibe hum ptcl ka bil din ya raz our us k grup ko pesa dian agr kise be offer ko garit hai to mera masla hal kardey
Name thanghi kahn
pohan no 0835431092
adrs mola adil khan colney sui zala dera bugti
March 7th, 2014 at 10:15 PM
sirraomera internet bahut slow hi plz jaldi se problm tek karao my num 0515400581
March 12th, 2014 at 8:16 PM
Sir,
Assalam.o.alikum. I have DSL problem since 2 months when we installed i have been complaint so many times in PTCL exchange. People fix the problem after one hour again problem started. My ptcl number 0514433781 please help me regarding this problem. They asked us to pay the bill but we do not want to pay because we have not availed this facility 24 hours.
thank you,
Regards
Mohammad Ibrahim
Contact# 00923209541272
March 21st, 2014 at 4:33 PM
PLZ MAY 10 DIN SAY COMPLAIN KAR RAHA HON COMPLAIN NO 14 HAY ABHI TAK KIS NAY BHI HUM SAY CONTACT NAHI KIA PLZ HUMARAY SARA KAM RUKA HOWA HAY YA HUMARI PROBLEM SOLVES KAR DAY 02134524696
March 25th, 2014 at 3:52 PM
sir aslam o alkum kal sa mera fone ma ton nahi hai mana 1218 ma be complint ki hai or koi amil nahi ho pa rah hai ibe ap ko msg karta ho agr ap sa ho sake to bater nahi to ma p t a ma emila kar ta ho
fone NO 0835-431092
Name Thanghi khan
Adrs Adil khna coliney tahsil sui zala dera bugti
March 25th, 2014 at 7:04 PM
my phone is dad 2 days no.0515508120
March 31st, 2014 at 12:26 PM
sir my ptcl no.02136953302 is not working from last two days please resolve my problem as soon as possible
March 31st, 2014 at 12:31 PM
sir my ptcl no.02136953302 is not working from last two days please resolve my problem as soon as possible my cell no.03452577318
March 31st, 2014 at 9:27 PM
G MERA TELEPHONE KHARAB KAFI ARSE SE SIRF BILL PAID KARTA HO .PTCL OFFICE JATA HO TU WOH SDO RAZZAQ BUGTI HARI PAGRI WALA KEHTA HAI K CABLE KHARAB HAI PECHE SE CABLE MANGANA HAI 10 BAR CABLE AYE HAI WOH MOLVI BANDA HAI FIR BHI PTCL KA MA BEHAN KARDIYA HAI IS NE .JAB PTCL OFFICE JATE HAI TU US NE GATE MIAN LEVIS FORCE KHARA KAR K RAKHA HAI WOH FORCE KO KEHTA HAI K IN KO NIKALO .PTCL IN RAZZAQ K BAAP KA HAI LINEMAN KEHTE HAI K PAISE DO FIR BANA K DEGE HUM HAR BAR PAISE DETE HAI LINE MAN KO .OR LINEMAN KHUD GHAR MIAN BETHE HAI WOH KARAYE K LINEMAN RAKHE HAI RAZZAQ BUGTI NE MONTHLY 500 LEKAR LOGO KO NET LAGA K DETE HAI FREE MIAN OR USERS OR PASSWORD BHI DOSRO K DETE HAI PROF HAI MERE PAS AGAR APKO CHAIYE TO..MY NO 0835420582 TOTA COLONY SUI GAS AND 0835420228 . 0835420435 0835420183. 0835431215 .0835420204.0835420372 YEH SAB TOTA COLONY K LINE HAI SAB KHARAB HAI………ap batao ptcl walo
April 4th, 2014 at 1:14 AM
dear sir we have applied for new connection by the name of nasir karimi .jis ka registeration num 230 ajxn,or phone num jo k issue kya gaya hey 0222-671720,ek hafta hu chuka hey lekin connection nhi ho raha pl jald az jald connection karwa dain yahan qasimabad hyderabad office per to chakkar laga laga ker thak gai gain JAZAK ALLAH
April 7th, 2014 at 11:45 AM
Assalam-o-Alykum
Sir,
My telephone 04237594346 Rep # 04237421066 is dead since 45 days. I enter a complaint much time but no one came to correct my land line numbers.
Request you for check ink and fixing the issue.
Shahid waseem
April 12th, 2014 at 4:47 PM
ye modem or cable lay kar GM k mo par mar do, is tharah k complaints ka ye log koi response nahi dety, sirf bill wasool karan jantay hein. mera bhi conection kharb hai or 1218 waly kuch nahi kar rahy, Monday ko mai b GM k office jaon ga. my ptcl no is 091 2672253 and mobl no is 0321 9053383.
April 17th, 2014 at 9:20 PM
Dear sirI have not get the ptcl broadband bill since from january 2013. Plese request that my PTCL Bill provided me in time.phone no : 0494510279Phool Nagar
April 27th, 2014 at 11:53 PM
Salam!I belong to Mardan. MY PTCL NO. IS 0937872275. I M REALLY SORRY TO SAY THAT I M NOT SATISFIED FROM UR DSL SERVICE AT ALL. I GOT NEW CONNECTION 2 MONTHS AGO BUT SO FAR IT HAS HARDLY REMAINED CONNECTED FOR 18 DAYS. I M TOO TIRED TO COMPLAINT THE LOCAL CENTRE AS THEY SAY THAT IT IS NOT OUR HEADACHE RATHER IT THE CASE OF ISLAMABAD. NOW WHAT CAN I DO AS I CANT CONACT IBD DIRECTLY. IT IS MY LAST TRY IF I FOUND NO IMPROVEMENT, I WILL DISCONNECT IT. PLZ HELP ME. THANKS ABID KHAN MARDAN, KPK
April 28th, 2014 at 10:55 AM
sir your staff is very very always he says iwill change your corner small box but not change sir my father is heart pashient he need 24 hrs ph on he is not use mobile plz solved my problum my ph falted last 15 days thanks
April 30th, 2014 at 10:02 AM
As slam o alaikum, I am an evo user, I pay my bill before 10th of every month, but unfortunately, since last 3 month PTCL is not able to provide me proper internet coverage, as I have wingle , which have 9.3mbps speed, but honestly when I test my speed on http://speedtest.ptcl.net/ it shows around 0.25mbps or 1.25mbps speed, that is not fair with me , I am paying for 9.3 and I am not even get 3.00 mbps , please check my connection and reply me.
Awiting for positive reply,
MDN#0442458976
May 3rd, 2014 at 1:36 PM
sab ke sab jhoote hain. government ho ya is ke edare sab gaddar hain.jis ne pakistan ya pakistanion se wafa na ki jis ne pakistan ko loota woh sab gaddar hai. zardari ho ya nawaz shareef , iftihar ch ho ya musharraf. sab ke sab gaddar e watan hain. ae ALLAH is sab se is duniya main hi hisab le. Aamin.
May 9th, 2014 at 2:48 PM
My line number 051-2613181 is not working from last month .COMPLAINT NO 26 In April, 73 in may 2014 kindly check the status . PT CL will utility bill may not be charged of current month .
May 17th, 2014 at 8:50 PM
Dear Sir,
my phone no.04235876727 is not working since one week.
plz
May 18th, 2014 at 2:53 PM
i have already complain yesterday for my telephone is dead complain no.70 dated 17/05/2017 bbut not yet any response at this time.kindly check solve my problem as soon as possible.regardsnajm,ut tauhid
May 24th, 2014 at 7:02 PM
My ph 0513556107 is out of order last 10 days pl check tihs number
May 27th, 2014 at 5:41 PM
hi..hmara num chng ho chuka hy aur phone bi dead hy us din sy 7611529 hmra num tha har chez ki limmitz hoti hain phly phome 2year dead raha theek hua to ab num chng ka pblm or ab to phone band para hua hy wat da hell is thiz ????
May 28th, 2014 at 5:31 PM
Dear Sir
My Ptcl # 0715628650 Is Dead Last Three Dayes Pls Solved My Mater Immy,
Thanks/Regards
————–
Adnan Ahmed
Sukkur
Sind
May 29th, 2014 at 6:53 AM
Line man hamari line se net chori karwata he .yeh nehayat he ghatya aadami hey.mera number 0544270514 hey.
May 29th, 2014 at 11:20 AM
pls solved the complain
June 1st, 2014 at 4:19 PM
hmara ptcl kafi dino sa khrab ha, online sms complain b ki hain , aur live chat with agent b lakin koi faida nai hua, ab comment b likh raha hun, 04237924199 hmara nmbr ha, i hope ab theek ho jaye ga
June 8th, 2014 at 1:20 PM
my telephone no.021-34711561 is dead since one month due to broken of telephone wire in pieces..i made complaint to change the wire.but i have been told by the lineman that change of wire will be against on payment , if the wire is not free of cost than i will disconnect my telephone .thanks habibullah shah 02134711561 Bin qasim,karachi
June 12th, 2014 at 2:33 PM
Salam sir my ptcl no 0912602538 in not working from yeasterday please resolve my problem as soon as possible my cell no 03009393686
June 12th, 2014 at 10:21 PM
sir my ptcl# 02134643263 is dead last 2 dayspls solve my problam
June 16th, 2014 at 11:08 PM
MY ptcl no 042-37415056 has gone out order this afternoon,there is no tune
June 20th, 2014 at 1:09 PM
Ek say baht kar ek bawaqf bahta howa hai yaha par hahahahahahahahah
June 28th, 2014 at 2:24 PM
Dear
My PTCL no 02135245176 is dead from last 15day I loge a comp no 77 PTCL athurty but till no response
Very poor serves
June 29th, 2014 at 5:51 PM
My PTCL landline number is 021-36339017
it has been dead since last 1 week. I’ve already registered online complain for it 3 days ago but i didn’t get any response.
kindly look into this matter Asap!
July 2nd, 2014 at 4:04 PM
sir hamra PTCL ITNE DENO SE KARAB HA 10 DAFA COMPLAINT KAR VA DE HA PER AB TK TEEK NAHE HOVA (WHY ARE YOU NOT NOTIC ABOUT OVER COMPLAINT) (PTCL NO 3711845)HA
July 3rd, 2014 at 8:30 PM
Assalam u Alikum . Respected Sir . Our complaint is that a PTCL connection small tower is infront of our house gate . We cant get a car inside the house because of this line small tower . our area incharge is Murad Line man But he asking us for a bribe of 25000 rupees .And Sir bribe is a sin in Islam . We had registered the first complaint 3 years ago against this small connection tower in the ptcl but no response . Thank you please do something about it .
Noor Ul Amin
Irum Colony
Mardan , KPK
Neighbours of Gul House .
July 4th, 2014 at 11:33 AM
Assalam-0-alaikum,
Despite of several telephonic complaint telephone no 51-5493283 insulated at my residence,cantt view colony street no 3B house no CB987/8 Misreal road Rawalpindi,209,is out of order for more then two weeks.
Kindly do something. Suleman zafar Paracha
Regards
July 5th, 2014 at 1:21 AM
upto 7 days has passed
I have complaint to many times…
But there is no compliance…….
My complain is that
When I pic the receiver of my telephone…
I am listening tip tip tip continuously…
4 to 5 days ago… I have to wait 2 to 3 minutes and to dial any number but now its enough… now I can not dial any number because dib dib dib dib dib noise is listening more then 30 minutes….that was the much time I can’t still more wait
han….
the company is fail to solve my problem and 10 to 15 times they are playing computer calls and asking your problem complaint has been solve if yes dial One(1) other wise dial 2(two….
such they did not work on this problem….
Really I was thing why the people leave/Reject this network… that was the National largest network who is running other networks……
SORRY SORRY
SORRY
Sorry to say Sham on organizers who and how they are earning huge salaries from this company … and they are working for other companies… if they solve any problem on time and urgently why the people use other network…
July 5th, 2014 at 1:26 AM
021-3468-6649
upto 7 days has passed
I have complaint to many times…
But there is no compliance…….
My complain is that
When I pic the receiver of my telephone…
I am listening tip tip tip continuously…
4 to 5 days ago… I have to wait 2 to 3 minutes and to dial any number but now its enough… now I can not dial any number because dib dib dib dib dib noise is listening more then 30 minutes….that was the much time I can’t still more wait
han….
the company is fail to solve my problem and 10 to 15 times they are playing computer calls and asking your problem complaint has been solve if yes dial One(1) other wise dial 2(two….
such they did not work on this problem….
Really I was thing why the people leave/Reject this network… that was the National largest network who is running other networks……
SORRY SORRY
SORRY
Sorry to say Sham on organizers who and how they are earning huge salaries from this company … and they are working for other companies… if they solve any problem on time and urgently why the people use other network…
July 5th, 2014 at 12:05 PM
G MERA TELEPHONE KHARAB KAFI ARSE SE SIRF BILL PAID KARTA HO . my phone # 34831023
July 13th, 2014 at 10:29 PM
Sir, I am sorry to say that PTCl Bill is not receiving properly as such previous month bill i.e. May, 2014 not received and I am unable to pay the same bill on time. Plz kindly direct the person to deliver the bill on my address plz to avoid any delay in future for payment of same bill.
July 16th, 2014 at 3:57 PM
Sir mera mumber 4 ma sy kharab hai 1218 py be shmar martbah complain kar chuka hun line man ko b phone kiya hai Or SDO KALEEM SB ko b kafi martba complain kar chuka hun lakin still abi tak line dead hai or bill b bayji jatay hai plz mera bill b adjst karwa dain jab se line dead hai wo bill muje pay na karna peray My Number is 04237944553 and my mobile number is 0313 3335556 . regard muhammad farooq
July 16th, 2014 at 4:44 PM
i have both internet and ptcl issue since 4 months if i register the complain no one respond. i complain 100s of time on 1218 after that Mr. SDO but no one respond . my number is 04237944553 plz resolve my issue. i request u to check my internet and ptcl line as soon as possible . my mobile no is 0313 333 555 6 muhammad farooq
Reply
July 17th, 2014 at 8:02 PM
I HAVE COMPLAINED OF MY PTCL NO 0543559214 MANY TIMES BUT NO ACTION TAKEN. KIENT INFUTURE KINDLY TELL ME WHO IS RESPONSIBLE IN PTCL FOR SAME. ALL THE NUMBERS THOSE STARTS FROM 9 ARE NOT BEING DILED FROM MY NUMBER. I WILL NOT MAKE THE PAYMENT OF BILL IN FUTURE IF SAME QUERY IS NOT SOLVED.
July 18th, 2014 at 4:45 PM
line man DSL TAHEK NAHE KARTA MERA NO 0413472727 HEY.0413479070 PLS SOLVED COMPLAIN..
December 6th, 2014 at 5:20 PM
Sir please resolve my problem my phone is dead last 3 weeks no ptcl employee to come in my home to resolve problem so please sir take rapidly action other wise i have no choice , in a week i will disconnect my ptcl ….
December 20th, 2014 at 12:42 PM
salamo alaiko
i am working in Dubai Etisalat
from last one month i am making complaint but still no action I have triple play service adsl,telephone and tv when ever we made the complain no body is coming on site from office they r telling yoyr line is ok thats it but i think problem is from line side r modem but no one is coming to check every two min net is going down pleas take serious action I will be thankfull
Mohammad Iqbal
00971508500883
December 20th, 2014 at 12:43 PM
salamo alaiko
i am working in Dubai Etisalat
from last one month i am making complaint but still no action I have triple play service adsl,telephone and tv when ever we made the complain no body is coming on site from office they r telling yoyr line is ok thats it but i think problem is from line side r modem but no one is coming to check every two min net is going down pleas take serious action I will be thankfull my telephone numbers is 0515508343
Mohammad Iqbal
00971508500883
February 4th, 2015 at 8:19 PM
Despite repeated reminder, I m not been able to rectify complain, which is extreemly disappointed. Please look into the matter or I may take up the case officially at apropriate level. My PTCL no is 0515121941 thanks and regards
September 21st, 2015 at 2:20 PM
My home broadband DSL # 051-4474696 is not working for the last more than one month. Complaints on 1218 have been registered repeatedly. Also visited Chaklala Exchange (Rawalpindi). No serious efforts made by PTCL officials to get resolved this issue. Moreover, Mr. Noman who is receptionist of Chaklala Exchange is very rude person. He always misbehaves clients and was very rude with me as well. PTCL Senior management is requested to please take notice of attitude of Mr. Noman and get resolved my broadband issue.
Muhammad Sajid
Rawalpindi
September 28th, 2015 at 2:28 PM
ptcl department has been sold by mr.mushraf in the hands of thieves and they are engaged in loot mar and shearing % to mr. mushraf . present govt should take action against them and should nationalized the same for better service.
January 4th, 2018 at 11:41 AM
sir PTCL to another mobiles not connecting kindly do action